scholarly journals The Effect of New Patient Orientation to the Patient’s Satisfaction Level

2014 ◽  
Vol 1 (1) ◽  
pp. 024-029
Author(s):  
Widya Dwi Pratiwi ◽  
Yeni Kartika Sari
Keyword(s):  
Patient Satisfaction ◽  
Nursing Care ◽  
Design Research ◽  
Nursing Intervention ◽  
P Value ◽  
Satisfaction Level ◽  
Patient Orientation ◽  
Control Groups ◽  
Patient’S Satisfaction ◽  
Significant Difference

The rights of the patients can be fulfiled by nurses through orientation by nurses to new patients. The new patient orientation is a agreement between nurses and patients or families in providing nursing care. The agreement is needed to make a good relationship between nurses and patient or their family. The purpose of this study was to explain the effectiveness of the new patient orientation towards the satisfaction level of nursing care in Melati Room RSD Mardi Waluyo Blitar. Method: Research design was  experimental research with quasy experimental design Research sample was 30 new patients at Melati Room RSD Mardi Waluyo Blitar were devided equally into two group, namely treatment and control groups at May 24th until May 31st, 2012, its choosed with concecutive sampling. Analysis using Mann Whitney test. Results: The result showed that the level of patient satisfaction on nursing care of treatment groups were 67% satisfied and 33% very satisfied. While the level of patient satisfaction of nursing care of control groups was 80 % satisfied and 20% dissatisfied. There was significant difference in the level of satisfaction of new patients who did and did not the orientation with p-value  0.00.  Discussion: It is suggested for nurses to pay attention to the patient satisfaction of nursing care by giving orientation to new patients as nursing intervention.

scholarly journals Impact of Removable Partial Denture Type on Patient Satisfaction and Abutment Survival Rate-RCT

2019 ◽  
Vol 7 (15) ◽  
pp. 2513-2519
Author(s):  
Sherif A. Sadek ◽  
Dina Elawady
Keyword(s):  
Patient Satisfaction ◽  
Survival Rate ◽  
Dental Treatment ◽  
P Value ◽  
Removable Partial Denture ◽  
Partial Denture ◽  
Patient’S Satisfaction ◽  
Group Iii ◽  
Group I ◽  
Significant Difference

BACKGROUND: Patient’s satisfaction and the preservation of abutments is the most important outcomes that the clinician seeks during fabrication of any dental treatment, especially when it is concerned with removable prosthodontic rehabilitation. AIM: The present study evaluates three different Removable Partial Denture (RPD) types restoring mandibular class II modification I edentulous cases with regards to patient’s satisfaction and abutments survival. METHODS: Forty-two partially edentulous patients were divided into three groups (Group I rehabilitated with Vitallium RPD, Group II rehabilitated with Vitallium RPD where the modification area restored with the surveyed bridge, Group III rehabilitated with Thermopress RPD). The patients were followed up for twenty-four months. Using a questionnaire, prosthodontic maintenance required was documented at the delivery and after 3 months. RESULTS: There was a significant difference regarding patient satisfaction for group III (P-value <0.05) while for groups I and II there was a non-significant difference (P-value >0.05). Regarding the survival rate, there was a non-significant difference between the three groups (P-value >0.05) at the end of twenty-four months of follow up. CONCLUSION: Patient satisfaction and abutment survival were better with Thermopress RPD than conventional Vitallium RPD or Vitallium RPD with a surveyed bridge restoring the modification area. Although a non-statistically significant difference was found in the survival rate of abutments between groups, a clinically important result was revealed as no abutments failures were reported in the Thermopress group.

scholarly journals PERBEDAAN TINGKAT KEPUASAAN PASIEN UMUM DAN PASIEN DENGAN BADAN PENYELENGGARA JAMINAN SOSIAL

2021 ◽  
Vol 3 (2) ◽  
pp. 238-244
Author(s):  
Harris Rambey ◽  
Beni Satria ◽  
Marice Simarmata ◽  
Anggi Isnani Parinduri ◽  
Ester Ariani Tarigan
Keyword(s):  
Health Care ◽  
Patient Satisfaction ◽  
Health Service ◽  
Quantitative Research ◽  
Social Insurance ◽  
Sampling Technique ◽  
P Value ◽  
Satisfaction Level ◽  
Quality Health Care ◽  
Patient’S Satisfaction

Quality health care was often associated with satisfactory health care. The patient's  satisfaction with the health service was the level of one's feelings after comparing the results received with expectations. Patient satisfaction on health service can be seen tangible, responsiveness, reliability, assurance, and attention (empathy). This study aims to determine differences in patient satisfaction level of social insurance provider body with general patients at Grandmed Hospital Lubuk Pakam 2017. This type of research was quantitative research is comparative. The population  in this research are all inpatients of Grandmed Hospital Lubuk Pakam as much as 324 people, purposive sampling technique, data collection method by interviewing indirectly by used questionnaires, data analysis using T-Independent test. Based on the result of the research, it was known that there was difference of patient satisfaction level of social insurance provider body with general patient based on physical evidence (tangible) with p value = 0,002, reliability with p = 0,005, responsiveness with  p = 0,007, Based on assurance with p = 0,002, based on empathy (empathy)  with p = 0,006. It was advisable for the nursing staff of the grandmed hospital to be able to perform the service very well so that the patient was satisfied with the existing services and raises the patient's interest to return if they are sick.

scholarly journals THE RELATIONSHIP OF HEALTH THERAPEUTIC COMMUNICATION TROUGH PATIENT’S SATISFACTION ON HEALTH SERVICE IN PMI HOSPITAL ROOM, BOGOR

2020 ◽  
Vol 10 (2) ◽  
pp. 1-10
Author(s):  
Deden Deden Nurjaman ◽  
Dede Dede Rukasa
Keyword(s):  
Patient Satisfaction ◽  
Nursing Care ◽  
Sampling Technique ◽  
P Value ◽  
Therapeutic Communication ◽  
Patient’S Satisfaction ◽  
Nursing Services ◽  
The One ◽  
Therapeutic Nursing ◽  
The Relationship

Therapeutic communication is the one of the standards of nursing care that must be implemented by all nurses. The good implementation of therapeutic communication can increase the satisfaction of nursing care perceived by patients. Knowing the relationship between therapeutic communication with patient satisfaction inCempaka room PMI Hospita, Bogor.Typeof thisresearch is using random sampling technique with the descriptive analytical method and the cross sectionaldesign. To collect the data, the researcherusing questionnaire instrument on two variablesas follow therapeutic communication of nursing and patient satisfaction questionnaire instrument. Theresearch site of this research is held at PMIHospital Bogor on October, 2018 with patients in the Cempaka room PMI HospitalBogorwho have experienced 85 respondances were brought into the hospital. Analysis techniques using univariate and bivariate analyzers with kendaal’s tau-c statistics test.The resultOf the 96 respondents found that did therapeutic nursing communication applied amounted to 38 respondances (65,5%). And patiens say satisfied with the nursing services amounted to 40 respondances (69,0%).On the statistics test is gotten that P Value 0,001. Ha is accepted and Ho is rejected that P Value <0,05.

scholarly journals The effect of storytelling on fear in school-age children during hospitalization

2021 ◽  
Vol 43 (s1) ◽  
Author(s):  
Martina Mutiara Dewi ◽  
Nani Nurhaeni ◽  
Happy Hayati
Keyword(s):  
Experimental Design ◽  
Pediatric Patients ◽  
Nursing Intervention ◽  
School Age Children ◽  
Bivariate Analysis ◽  
Control Group ◽  
P Value ◽  
School Age ◽  
Control Groups ◽  
Significant Difference

Hospitalization places children in conditions that may nurture fears of new surroundings, strangers, and unknown actions. Storytelling can be administered as a distraction from the fears that a child experiences during treatment. This study aims to determine the effectiveness of storytelling against fear due to hospitalization in school-age children admitted to the hospital. This study used a quantitative approach with a pre-experimental design and the method used was nonequivalent control group pretest-posttest design. Subjects in this study consisted of two groups namely the intervention and the control groups. The total number of respondents was n=32 and located at the Maternity and Children Hospital in Indonesia. Bivariate analysis showed that storytelling intervention had a significant relationship with the fear of hospitalization among the hospitalized school-age children (p-value=0.001< 0.05). Also, there was a significant difference between the fear score in the intervention and the control groups (p-value=0.001<). Therefore, applying storytelling in the nursing intervention of pediatric patients in hospitals can be recommended to minimize the fear in children.

scholarly journals Factors Related to Patient Expectation and Satisfaction among New and Existing Denture wearers with Complete Denture therapy

2020 ◽  
Vol 3 (2) ◽  
pp. 86-91
Author(s):  
A Pandey
Keyword(s):  
Patient Satisfaction ◽  
Social Life ◽  
Economic Status ◽  
Treatment Options ◽  
Complete Denture ◽  
P Value ◽  
Functional Rehabilitation ◽  
Patient’S Satisfaction ◽  
Significant Difference ◽  
Denture Status

Introduction: Edentulism is considered a debilitating condition with aging in which several dental and non-dental factors play a vital role in the success of prosthodontic treatment. Patient satisfaction is an important non-dental component. The dentist should aim for functional rehabilitation by satisfying the patient medically, functionally, and psychologically. Patient satisfaction depends on two factors: patient factor and dentist factor. From the patient’s view, satisfaction is guided by improved quality with factors like eating, easy communication, comfort, social life, economic status, and vocational opportunities. From dentist’s view, treatment options, treatment cost etc. affects the patient’s satisfaction. Materials and Methods: Experimental study conducted in Department of Prosthodontics, College of Medical Sciences, Bharatpur in patients receiving complete denture by convenience sampling in six months duration in sixty-five samples. Questionnaires regarding patient’s expectations and satisfaction in terms of retention, mastication, phonetics, esthetics, and comfort were used in both 1st-time denture wearer and existing denture wearer was recorded. Grading was rated with Visual Analog Scale (VAS) from 0 to 10 using the optimum cutoff values. Data were recorded in SPSS 21 and analyzed. Results: Independent t-test was carried out for expectation showing a statistically significant difference between retention, mastication, aesthetics, phonetics, comfort, and denture status with p value 0.036, 0.00, 0.001, 0.003, and 0.013 respectively. Statistically, a significant difference was found for satisfaction between aesthetics and denture status with a p-value of 0.01. Conclusions: Expectation and satisfaction were found to be more in first-time denture wearers than existing denture wearers. Experiences obtained beforehand with complete dentures could influence patient expectations and satisfaction.

scholarly journals PENGARUH KINESIO TAPING TERHADAP TINGKAT NYERI PADA PASIEN POST LAPARATOMI DI RUMAH SAKIT UMUM DR DARAJAT PRAWIRANEGARA, SERANG-BANTEN TAHUN 2019

2020 ◽  
Vol 7 (1) ◽  
pp. 71-87
Author(s):  
Tasbihul Anwar ◽  
Anwar Wardi Warongan ◽  
Fitrian Rayasari
Keyword(s):  
Design Research ◽  
Intervention Group ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Nursing Intervention ◽  
T Test ◽  
Control Group ◽  
P Value ◽  
Kinesio Taping ◽  
Quasi Experimental

Laparotomy is one of the major surgeries. Laparotomy is an operative technique that can be performed on digestive and urinary sistem disorders that will cause pain. This study aims to determine thes effects of kinesio taping on the level of pains in post laparotomy patients. The methods of this study use a pre-post and control group quasi experimental design research. Consisting of the intervention group and the control group, the number of sample was 24 samples with 12 respondent in the kinesio taping installation intervention group and 12 respondent in the control group giving standar drug, using a simple random sampling technique. Dependent t-test obtained an average difference of 2.08 in the control group while ansaveragesdifferencesof 3.84 insthe intervention group. Independent T test results obtained P value (0.001)<(0.05). The conclusion there was assignificant difference in the level of pain in the kinesio taping intervention group and the control group that did not have kinesio taping. Variable confounding has been performed statistically. The results shows that here is no relationships between age, attitude and belief in the pain of Laparotomy, while age is related to post-Laparotomy pain, kinesio taping can be used as an independent nursing intervention to reduce the intensity of pain in post-Laparotomy patients.

scholarly journals HUBUNGAN KOMUNIKASI TERAPEUTIK PERAWAT DENGAN KEPUASAN PASIEN DI BADAN RUMAH SAKIT UMUM DAERAH KABUPATEN TABANAN [THE CORRELATION BETWEEN NURSE THERAPEUTIC COMMUNICATION AND PATIENT SATISFACTION IN TABANAN REGIONAL HOSPITAL]

2021 ◽  
Vol 8 (2) ◽  
pp. 135
Author(s):  
Ni Made Kristina Meikayanti ◽  
Ni Made Ari Sukmandari ◽  
Si Putu Agung Ayu Pertiwi Dewi
Keyword(s):  
Patient Satisfaction ◽  
Nursing Care ◽  
Care Delivery ◽  
Measuring Instruments ◽  
P Value ◽  
Validity And Reliability ◽  
Therapeutic Communication ◽  
Chi Square ◽  
Cross Sectional ◽  
Purposive Sampling

<p><em>Therapeutic communication is carried out in every nursing care delivery. Through good communication between nurse and patient or patient's family, a trusting relationship can be developed. Thus, the treatment provided can be received optimally which can affect patient satisfaction. The purpose of this study was to determine the relationship between nurse therapeutic communication and patient satisfaction. The measuring instruments used in this study were nurse therapeutic communication and patient satisfaction questionnaires that had been tested for its validity and reliability. The design of this research was a descriptive analytic correlation using cross sectional design. The sampling technique used purposive sampling with 67 respondents. The research data were analyzed using the chi square correlation test. The results of this study indicated that 53.7% nurses had good therapeutic communication and 55.2% patients were satisfied. Chi square test revealed p value 0.001 with a confidence level of 95%. It is concluded that there was a relationship between nurse therapeutic communication and patient satisfaction at the Regional General Hospital of Tabanan Regency. It is hoped that nurses' therapeutic communication can be improved and applied in nursing care, and further explore factors that can improve the nurses’ therapeutic communication skills to increse patient satisfaction.</em></p><p> </p><p><strong>BAHASA INDONESIA </strong>Komunikasi terapeutik dilaksanakan pada setiap pemberian asuhan keperawatan. Melalui komunikasi yang baik antara perawat dan pasien atau keluarga pasien dapat membangun hubungan saling percaya antara perawat dengan pasien. Sehingga perawatan yang diberikan dapat diterima dengan optimal dan dapat memengaruhi kepuasan pasien. Adapun tujuan penelitian ini adalah untuk mengetahui hubungan komunikasi terapeutik perawat dengan kepuasan pasien. Alat ukur yang digunakan dalam penelitian ini adalah kuisioner komunikasi terapeutik perawat dan kuisioner kepuasaan pasien yang telah dilakukan uji validitas dan reliabilitas sebelumnya. Desain penelitian ini adalah deskriptif analitik korelasi dengan menggunakan rancangan cross sectional. Teknik pengambilan sampel menggunakan purposive sampling dengan jumlah sampel sebanyak 67 responden. Data penelitian ini dianalisis menggunakan uji korelasi chi square. Hasil penelitian ini menunjukkan bahwa 53,7% perawat melakukan komunikasi terapeutikyang baik dan 55,2% pasien merasa puas. Hasil uji chi square didapatkan p value 0,001 dengan tingkat kepercayaan 95%. Sehingga dapat disimpulkan bahwa ada hubungan komunikasi terapeutik perawat dengan kepuasan pasien di Badan Rumah Sakit Umum Daerah Kabupaten Tabanan. Komunikasi terapeutik perawat diharapkan dapat ditingkatkan dan diterapkan dalam pemberian asuhan keperawatan, dan peneliti selanjutnya dapat menemukan faktor-faktor lain yang dapat meningkatkan kemampuan komunikasi terapeutik perawat sehingga kepuasan pasien dapat lebih meningkat.</p><p> </p>

The Patient-Pharmacist Interaction in Two Ambulatory Settings — It's Relationship to Patient Satisfaction and Drug Misuse

1977 ◽  
Vol 11 (2) ◽  
pp. 81-89 ◽  
Author(s):  
Judith Ann Ludy ◽  
Jean Paul Gagnon ◽  
Stephen M. Caiola
Keyword(s):  
Patient Satisfaction ◽  
Drug Misuse ◽  
Verbal Reports ◽  
Financial Status ◽  
Patient’S Satisfaction ◽  
Consultation Room ◽  
Significant Difference ◽  
Open Window ◽  
Patient Groups ◽  
Total Interaction

Seventy-five clinic outpatients were randomly assigned to a Satellite Pharmacy with a private consultation room or a centralized Traditional Pharmacy with an open-window setting. A comparison of the patient-pharmacist interaction and its relationship to the patient's satisfaction with pharmacy services and his drug-taking behavior was measured by the use of two questionnaires. A significant difference was found in the quantity of consultation activities performed by the pharmacists in the two settings. Patients were significantly more satisfied with the Satellite Pharmacy and seemed to favor the private setting over the open-window. Patient satisfaction was significantly correlated with the waiting time, the amount of time spent with the pharmacist, the total activities received during the interaction, and satisfaction with hospital services in general. Medication errors were not significantly different for the two patient groups when measured by verbal reports but compliance scores were significantly different for those patients taking drugs for which a tablet count could be done. Although analysis of the data showed a significant difference for only one measure of drug-taking behavior, improvement of drug use as a result of the interaction with the pharmacist in the Satellite Pharmacy was suggested. Compliance scores for regularly scheduled drugs correlated with the financial status of the patient, total interaction activities, and interaction time. Financial status, satisfaction with the drug, and the day of the second interview were significantly correlated with the PRN compliance scores.

Methadone Maintenance Treatment Versus Methadone Maintenance Treatment Plus Auricular Acupuncture

2013 ◽  
Vol 26 (6) ◽  
pp. 541-550 ◽  
Author(s):  
Pei Lin Lua ◽  
Nor Samira Talib ◽  
Zabidah Ismail
Keyword(s):  
Patient Satisfaction ◽  
Methadone Maintenance Treatment ◽  
Maintenance Treatment ◽  
Methadone Maintenance ◽  
Coping Styles ◽  
Auricular Acupuncture ◽  
Separate Analysis ◽  
Satisfaction Level ◽  
Self Blame ◽  
Significant Difference

This study intended to (1) describe the baseline patient satisfaction level and preferred coping strategies and (2) assess patient satisfaction and coping mechanisms pre- and postintervention. Patients on methadone maintenance treatment (MMT) in Terengganu, Malaysia, were randomized into either MMT or MMT plus auricular acupuncture (MMT + AA) groups. All received the standard MMT, while participants on MMT + AA underwent concurrent AA session thrice weekly for 2 months (each session = 30 minutes). Data analysis was carried out using SPSS 16.0, employing descriptive and nonparametric statistics. Participations were received from 97 eligible male patients (median age = 36.0 years; Malay = 97.9%). After screening for dropouts, only 69 patients were considered for subsequent analysis (MMT = 40; MMT + AA = 29). At preintervention, both groups did not differ significantly in the parameters investigated. During postintervention, no significant difference was detected for satisfaction level but coping-wise, substance use was significantly and frequently adopted by MMT + AA patients compared to MMT respondents ( P < .05). On separate analysis, those who received MMT alone adopted active coping, venting, and self-blame significantly more frequently postintervention ( P < .05). Nevertheless, no significant difference for coping styles of MMT + AA patients was exhibited over time ( P >.05). The addition of AA therapy into the standard MMT treatment did not seem to influence patient satisfaction and their coping ways.

scholarly journals The Implementation Of 3S (SDKI, SIKI, SLKI) to The Quality Of Nursing Care Documentation In Hospital’s Inpatient Rooms

2020 ◽  
Vol 9 (2) ◽  
pp. 1323-1328
Author(s):  
Wiwin Sulistyawati ◽  
Susmiati Susmiati
Keyword(s):  
Nursing Care ◽  
Nursing Intervention ◽  
P Value ◽  
Hospital Inpatient ◽  
Chi Square ◽  
Cross Sectional ◽  
Nursing Diagnosis ◽  
Chi Square Test ◽  
Quality Of Nursing

The implementation of 3S (SDKI, SIKI, and SLKI) is a benchmark used as a guideline for the enforcement of nursing diagnosis, nursing intervention, and a nursing outsider to provide safe, effective, and ethical nursing care. This study aims to analyze the implementation of 3S on the quality of documentation in hospital inpatient rooms. Research design correlation analysis with the cross-sectional approach. The research sample of implementing nurses in hospital inpatient rooms who have implemented 3S. Sampling techniques use sampling quotas. Based on Chi-Square test results obtained, p-value = 0.001 < α 0.005 . It means there is a relationship of application of 3S to the quality of nursing care documentation in hospital inpatient rooms. Based on the results of this study, the Head of Nursing is expected to implement 3S to improve the quality of nursing care documentation, which will have an impact on improving the quality of nursing services

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