scholarly journals KEPENTINGAN BERSAMA PERAWAT-DOKTER DENGAN KUALITAS PELAYANAN KEPERAWATAN

2016 ◽  
Vol 12 (1) ◽  
Author(s):  
Tuti Anggarawati ◽  
Novita Wulan Sari

Nurse is as front line of component health care provider, so it determine the image of hospital. So the quality of nursing care is ahigh impactin the quality of health services. Nurse-physician relationship is a significant role in providing health services to patients. Collaboration between nurse-physician relationships are the foundation of a broader, not only serves to protect the rights, powers and responsibilities of nurses and doctors, but also serves to improve nursing care. This study aimed to know relationship quality nurse-physician collaboration: relationship of common interest with the quality nursing services. The methods used in this study was descriptive analytic cross sectional design of the study on nurses and doctors in general hospitals Tugurejo Semarangin accordance with the inclusion and exclusion criteria of the sample at 186 with a sampling technique in probability sampling with stratified random sampling. Bivariate data analysis using Chi Square.The result show that there are a relationshipof common interest with nursing services (p= 0,000).   Keywords : Nursing services, collaboration, common interest

2020 ◽  
Vol 3 (1) ◽  
pp. 17-23
Author(s):  
Ni Kadek Erna ◽  
Ni Luh Putu Thrisna Dewi

Introduction: Nurses' lack of understanding and non-compliance in nursing documentation resulted in low quality of documentation and nursing services. One of factors which affects nursing documentation is self-efficacy. The purpose of this study was to know the correlation of self-efficacy and the compliance of nurses in the nursing documentation. Methods: This research used cross-sectional design with the descriptive documentation approach. The sample of the study was 23 nurses in a hospital recruiting with a nonprobability technique type i.e. total sampling. The inclusion criteria in this study were nurses who were willing to be respondents and had at least a diploma in nursing education. The instrument used was a self-efficacy questionnaire and the nursing care documentation compliance observation sheet. Data analysis used Rank Spearman test with the meaning level 0.05. Results: Most of nurses had high self-efficacy (69.9%) and majority nurse obey in nursing care documentation (73.9%). The statistic test showed p value = 0.000 < (0.05) with r = 0.898. Conclusion: This result confirmed that there is a relation between self-efficacy and the compliance of nurses in nursing documentation at hospital.


Author(s):  
Dyah Wiji Puspita Sari ◽  
Muhammad Abdurrouf ◽  
Rismawati Rismawati

Introduction: Sharia labeled hospitals have more responsibility in providing health services to patients. This challenge requires health care providers to compete by improving the quality of services so that patient loyalty is formed. The purpose of this study was to identify the relationship between sharia-based nursing services and patient loyalty in Semarang Hospital. Methodology: This research is a quantitative type with a cross sectional approach. Data collection using a questionnaire with the number of respondents 105 patients with total sampling technique. Results: the characteristics of respondents mostly consisted of age 36-45 (24.8%), last education elementary school 69 people (65.7%), length of stay that is 4 days a number of 35 people (33.3%), there is a relationship between services sharia-based nursing with patient loyalty at RSISA Semarang with pvalue 0.002 (p-value <0.05) with an R value (0.305). Discussion: This study can be used as a reference in improving good health services by implementing services in accordance with sharia principles so that patient loyalty is achieved.


2020 ◽  
Vol 4 (2) ◽  
pp. 121-130
Author(s):  
Fatima Nuraini Sasmita ◽  
Dian Dwiana ◽  
Getha Parera

Patient satisfaction is one form of hospital service quality where the better the service provided to patients, the better the quality of service at the hospital. One way to increase patient satisfaction is by assertive communication. This study aims to study the relationship of nurses' assertive behavior in providing nursing services with the level of patient satisfaction in Seruni Room Dr. M. Yunus Bengkulu. The design used in this study is an analytic survey design that uses a cross sectional study design. The population in this study were all inpatients in Seruni Room Dr. M. Yunus Bengkulu on 24 June-19 July 2019. Sampling in this study used accidental sampling technique that is sampling that happened to be available at the time of the study as many as 50 people. Data collection in this study used primary data obtained from interviews and questionnaires to inpatients in Seruni Room Dr. M. Yunus Bengkulu. Data analysis was performed univariately and bivariately. The results obtained: (1) Of the 50 respondents found that most of the patients (44.0%) said that nurses 'assertive behavior was not good and the majority of patients (56.0%) said that nurses' assertive behavior was good; (2) Of the 50 respondents found some patients (50.0%) said they were not satisfied with the service and some patients (50.0%) said they were satisfied with the service; (3) There is a relationship between nurses' assertive behavior in providing nursing services with the level of patient satisfaction in Seruni Room Dr. M. Yunus Bengkulu, with medium relationship category. It is expected that nurses can improve their skills in service to patients by communicating assertively to provide a service that can make patients feel comfortable


Author(s):  
Nurbaiti Nurbaiti ◽  
Donal Nababan ◽  
Asima Sirait

During pregnancy routine monitoring can be done using K1 and K4 coverage. In 2017 K4 coverage was 96.7%. Whereas in 2018, K4 coverage for pregnant women amounted to 356 (68.5%) of the target pregnant women amounted to 519 (100%). From these data it can be seen that in 2018 the coverage of K4 in pregnant women decreased compared to the K4 coverage in 2017. The aim of the study was to determine the relationship of knowledge, parity, family support, availability of pregnancy check-ups, coverage of health services, support of health workers and other factors. most dominant on K4 visits for pregnant women in the Work Area of Kualasimpang City Health Center, Aceh Tamiang Regency. This type of research is analytic with cross-sectional design methods. The population of this study was the third trimester pregnant women who examined their pregnancies in the Work Area of Kualasimpang City Health Center in Aceh Tamiang Regency with a total of 356 samples using a Slovin formula of 78 people. The sampling technique uses accidental sampling technique. From the results of multiple logistic regression tests with a value of value = 0.25, it was found that there was a significant relationship of knowledge (p = 0.000, PR = 0.075), parity (p = 0.001, PR = 15,863), the availability of a pregnancy checkup (p = 0.011, PR = 0.132), range of health services (p = 0.006, PR = 0.112), support (p = 0.007, PR = 0.084), the most dominant variable is parity (p = 0.001; PR = 15,863; 95% CI: 3,221- 78,114) which means that respondents with multigravida parity have a risk of not doing K4 visits 15,863 times greater than primigravida parity. It is expected that pregnant women will be more active and active in conducting K4 visits in order to detect all possibilities that can occur so as to avoid danger during pregnancy or before delivery.ABSTRAKSelama kehamilan dapat dilakukan pemantauan rutin dengan menggunakan cakupan K1 dan K4. Tahun 2017 cakupan K4 berjumlah 96,7%. Sedangkan pada tahun 2018, cakupan K4 pada ibu hamil berjumlah 356 (68,5%) dari sasaran ibu hamil berjumlah 519 (100%). Dari data tersebut dapat diketahui bahwa pada Tahun 2018 cakupan K4 pada ibu hamil menurun dibandingkan dengan cakupan K4 di Tahun 2017.Tujuan penelitian untuk mengetahui hubungan pengetahuan, paritas, dukungan keluarga, ketersediaan alatpemeriksaan kehamilan, jangkauan ketempat pelayanan kesehatan, dukungan petugas kesehatan serta faktor yang paling dominan terhadap kunjungan K4 pada ibu hamil di Wilayah Kerja Puskesmas Kota Kualasimpang Kabupaten Aceh Tamiang. Jenis penelitian adalah analitik dengan metode rancangan crossectional. Populasi penelitian ini adalah ibu hamil trimester III yang memeriksakan kehamilannya di Wilayah Kerja Puskesmas Kota Kualasimpang Kabupaten Aceh Tamiang berjumlah 356 dengan sampel menggunakan rumus Slovin sebanyak 78 orang. Teknik pengambilan sampel menggunakan teknik accidental sampling. Dari hasil uj iregresi logistic berganda dengan nilaip value = 0.25, diperoleh bahwa ada hubungan yang signifikan pengetahuan (p=0.000, PR=0.075), paritas (p=0.001, PR=15.863), ketersediaan alat pemeriksaan kehamilan (p=0.011, PR=0.132), jangkauan ketempat pelayanan kesehatan (p=0.006, PR=0.112), dukungan (p=0.007, PR=0.084), variabel yang paling dominan adalah paritas (p=0.001; PR=15.863; 95%CI:3.221-78.114)yang berarti bahwa responden dengan Paritas multigravida mempunyai risiko tidak melakukan kunjungan K4 15.863 kali lebih besar dibandingkan paritas primigravida. Diharapkan kepada ibu hamil agar lebih aktif dan giat dalam melakukan kunjungan K4 agar terdeksi segala kemungkinan yang dapat terjadi sehingga terhindar dari bahaya selama kehamilan maupun menjelang persalinan.


2019 ◽  
Vol 1 (3) ◽  
pp. 137
Author(s):  
Desi Sandra Fatmawati ◽  
Edy Soesanto

The decline in health, especially in the elderly will affect the independence and quality of life of the elderly. The role of the family is needed to motivate the elderly in health checks to health services. One of the health services for the elderly is the elderly Posyandu which is an integrated health service for the community-based elderly. Based on data the level of elderly visits to Posyandu the elderly shows that the level of elderly visits to the Posyandu of the elderly is relatively low. The low number of elderly visits to Posyandu is influenced by several factors, one of them is the support from the family. The low number of elderly visits to Posyandu is influenced by several factors, one of them is the support from the family. The purpose of the research was to found out the relationship between family support and the intensity of elderly visits to PosyanduSumber Sehat. This research used a quantitative descriptive correlational study with a cross-sectional design. The sample in this study was 82 elderly respondents with a purposive sampling technique. The results showed that good family support was 46 (56,1%) and less family support was 36 (43,9%). The intensity of elderly visits in the low category was 48 (58.5%) and there were 34 (41.5%) with high visit intensity. There was a significant relationship between family support and the intensity of elderly visits to posyandu.


2021 ◽  
Vol 2 (2) ◽  
pp. 58-68
Author(s):  
Dherma Wati Bangun ◽  
Dherma Wati Bangun ◽  
Vivi Eulis Diana

Patients in health services have different behaviors in deciding to take advantage of health services. Patients used various considerations to make decisions based on the health products or services for re-treatment. The study aimed to analyze the factors that influence the patient's decision in using health services for re-treatment. This research was quantitative with cross-sectional design and conducted at Tanjung Pura Regional Hospital. The population was 3.946 people, and the sample were 247 respondents taken by using purposive sampling. Data analysis was univariate and bivariate using chi-square and multivariate using multiple logistic regression at the 95% confidence level (a= .05). The results showed that the factors that influenced the patient's decision to use health services for re-treatment at the Tanjung Pura Regional Hospital were the service quality of doctors / nurses (p= .000), distance (p=.049), facilities (p=0.000), and service speed (p = .000). The factors that did not influence we age (p=.461). gender (p=.895), education (p=.371), occupation (p=.593). The most dominant factor influencing is facilities with Exp (B)/OR =14.477, meaning that respondents who stated that the hospital facilities were good, had the opportunity to use health services for re-treatment by 14.4 times higher the respondents who stated that the hospital facilities were not good. It is suggested to Tanjung Pura Regional Hospital to propose and allocate a budget for improving hospital facilities that are still lacking and adding new service facilities so that it can increase public confidence for repeat treatment


2019 ◽  
Vol 10 (1) ◽  
pp. 163
Author(s):  
Dini Qurrata Ayuni ◽  
Almahdy Almahdy ◽  
Esi Afriyanti

Abstrak Timbang terima adalah komunikasi oral dari informasi tentang pasien yang dilakukan oleh perawat pada pergantian shift jaga. ketidak akuratan informasi dalam melakukan timbang terima dapat menimbulkan dampak yang serius pada pasien, hampir 70% kejadian yang menyebabkan kecacatan atau kematian disebabkan karena buruknya komunikasi. Peneltian bertujuan mengetahui faktor – faktor yang berhubungan dengan pelaksanaan timbang terima pasien. Desain penelitian ini adalah cross sectional. Penelitian dilakukan di RSUD Pariaman Sampel 86 perawat dengan teknik pengambilan sampel Total sampling. Penelitian dilakukan bulan Juni 2016. Peneltian menggunakan kuesioner, analisa data menggunakan univariat, bivariat dan multivariat. Hasil penelitian faktor pengetahuan rendah (57,0%), dengan Sikap perawat pelaksana  baik (61,6%), (59,3 %) mendapat dukungan dari pimpinan. (60,5 %) tidak mendapat dukungan dari teman sejawat. sebagian besar dari perawat (65,3 %) kurang baik dalam pelaksanaan timbang terima pasien. Ada hubungan yang bermakna antara pengetahuan dan dukungan teman sejawat dengan  pelaksanaan timbang terima, tidak ada hubungan yang bermakna antara sikap dan dukungan pimpinan dengan pelaksanaan timbang terima. Pengetahuan lebih dominan berhubungan dengan pelaksanaan timbang terima pasien. Saran untuk pelayanan keperawatan agar melakukan audit keperawatan tentang kualitas pelaksanaan timbang terima dan melakukan supervisi berjenjang pada semua aspek dalam pelaksanaan timbang terima. Kata kunci : Pengetahuan, Sikap, Dukungan Pimpinan,dukungan teman sejawat, pelaksanaan timbang terima ABSTRAKWeighing is oral communication from information about patients performed by nurses at the turn of the shift. inaccurate information in weighing up can have a serious impact on patients, almost 70% of events that cause disability or death are caused by poor communication. The research aims to find out the factors that are related to the implementation of patient weighing. The design of this study was cross sectional. The study was conducted in RSUD Pariaman. Samples were 86 nurses with a total sampling technique. The study was conducted in June 2016. The study used a questionnaire, data analysis using univariate, bivariate and multivariate. The results of the study of knowledge factors were low (57.0%), with the attitude of nurses implementing good (61.6%), (59.3%) receiving support from the leadership. (60.5%) did not receive support from colleagues. most of the nurses (65.3%) were not good at implementing patient weighing. There is a meaningful relationship between knowledge and support of peers with the implementation of the weighing scale, there is no meaningful relationship between the attitude and support of the leadership with the implementation of the weighing scale. Knowledge is more dominant related to the implementation of patient weighing. Suggestions for nursing services in order to conduct a nursing audit about the quality of implementation of weighing scale and conducting tiered supervision on all aspects of the implementation of weighing scale. Keywords: Knowledge, Attitude, Leadership Support, peer support, implementation of weighingDaftar pustaka : 72 (2000 – 2015) 


2020 ◽  
Vol 20 (3) ◽  
pp. 996
Author(s):  
Ernawati Ernawati ◽  
Bettywati E Tumanggor

Nursing services have a big role to play in improving and determining the quality of health care. caring is an important component in nursing and is at the core of nursing practice because it contains humanistic values, respects human freedom of choice, emphasizes on improving ability and self-reliance, increasing knowledge and respecting every human being. Nurses who have value and caring spirit will have work behaviors that are in accordance with the principles of ethics due to the care of nurses who view clients as humanistic beings so motivated to provide high quality nursing services. This study is a quantitative study with a design description of correlation with a cross sectional approach to view the relationship of individual characteristics and caring behavior of nurses as independent variables and patient satisfaction as variable dependent. The goal is to know the relationship of individual characteristics and behavior of caring nurses with the satisfaction of inpatients of Abdul Manap Jambi Hospital. Samples of patients treated in the first and VIP inpatient rooms, how to take samples by accidental sampling. Data processing with chi-square analysis. Based on the results of the study the characteristics of individuals are mostly: male gender respondents (56.7%), low education (83.3%), age over 46 years (56.7%), and work (61.7%). Caring behavior of nurses is mostly well behaved (73.3%) and 70% of patients are satisfied with the services provided in the inpatient room of RsUD Abdul Manap Kota Jambi. The results of bivariate analysis there is no relationship of individual characteristics with the satisfaction of inpatients and there is a relationship of caring behavior of nurses with the satisfaction of inpatients in Abdul Manap Hospital Jambi City (p value 0.018). The results of the study are expected to improve the quality of nursing services, especially in providing nursing care by taking into account caring aspects to improve the satisfaction of inpatients. For nurses in the inpatient room consistently and further improve caring application in providing nursing care to patients especially in the fulfillment of basic needs and health education in the inpatient room.


2016 ◽  
Vol 5 (3) ◽  
pp. 335
Author(s):  
Siti Nur Kholifah ◽  
Nursalam Nursalam ◽  
Meriyana Meriyana ◽  
Ahsan Ahsan ◽  
Minarti Minarti ◽  
...  

Cooperation of nurses needed in helping to resolve the client's problem. Cooperation was an important element in developing quality of human resources and improving performance. The general objective of this study was to identify cooperation-relation nurse with motivation in implementing the family nursing care at Surabaya city. The research method was analytical observational with cross sectional approach. The population of this study was 175 nurses at local government clinic at Surabaya city. The sample size of this study was 122 gained by probability sampling. The research variables include the cooperation of nurses and motivation in implementing family nursing care. Instrument used questionnaire. Bivariate analysis of the data was done by Spearman correlation test. Limit the test of significance is 0.05. The test resulted that there was a relationship of cooperation with the motivation of nurses in implementing family nursing care (p = 0.03). Nurses should develop cooperative relationships in order to increase their motivation to carry out the nursing care of the family.


2019 ◽  
Vol 1 (1) ◽  
pp. 85-93
Author(s):  
Tiara Putri Ryandini ◽  
Lukman Hakim

The lack of patient satisfaction is due to the increasing demands of the patient's needs, but this is not accompanied by improvements in nurses' actions. If the customer feels dissatisfied with a service provided, then that service can be ascertained to be ineffective and inefficient. This is especially important for public services. Providing services to the community as done by RSUD Dr. R. Koesma Tuban, needs to get attention, especially in the quality of services to suit the needs and expectations of the community. This study focuses on the quality of nursing services and the level of patient satisfaction in the Asoka Hospital Dr. R. Koesma Tuban. This study aims to determine the relationship between the quality of nursing services with the level of patient satisfaction in the Asoka Hospital Dr. R. Koesma Tuban. This study uses analytic survey research with cross sectional approach, while the data analysis used is the Spearman Rank correlation test. The population used in this study were patients in the Asoka room of RSUD dr. R. Koesma Tuban who fit the inclusion criteria as many as 155, with a large sample of 112 respondents using a simple random sampling technique. The results showed that most patients were quite satisfied with the quite good nursing services. Spearmen Correlation Test Results (rs) obtained, the variable quality of nursing services (p <0.05) has a relationship to the level of patient satisfaction with moderate correlation (r = 0.476) and the direction of the positive correlation which means the better the quality of nursing services, the higher the level of satisfaction patient.Almost half of the nurses at Asoka Room  RSUD dr. R. Koesma Tuba have a good quality nursing service. Almost half of the patient at Asoka Room RSUD dr. R. Koesma Tuban feel satisfy with nurse’s service; there is a correlation between the quality of nurse service and the level of patient satisfaction  at Asoka Room RSUD dr. R. Koesma Tuban.


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