scholarly journals Evaluation of The New Student Candidates admission Information System Using ISO/IEC 25010 Model

2021 ◽  
Author(s):  
Muhamad Ali Kasri ◽  
Lutfi Ali Muharom ◽  
Rizqi Claudia Wardani
Keyword(s):  
Information System ◽  
Product Quality ◽  
User Satisfaction ◽  
Test Results ◽  
Quality Of Higher Education ◽  
Internet Users ◽  
Reliability Characteristics ◽  
Software Product ◽  
New Student

During the COVID-19 pandemic, it is very important to pay attention to the evaluation of the quality of higher education information systems because most of internet users were only accessed from home. So it is necessary to evaluate to produce a quality system. This study aimed to evaluate the information system for the candidate of new student admissions at the Muhammadiyah University of Education Sorong. This evaluation was conducted to find out that SIPMB Unimuda Sorong was designed according to the wishes, and how high the level of user satisfaction was. This study used five characteristics that exist in ISO/IE 25010. The results showed that the usability characteristic test obtained a percentage value of 77% in the Very Eligible category. Meanwhile, in testing the functional suitability characteristics, it obtained a score percentage of 98% in the Very Good category. In testing the performance efficiency characteristics, it has met the standard because the average time used is 3.1 seconds for page load, page size is 866 kb, page speed is in Grade C (72%), and Yslow is in grade A (93%) so that we get very good category. The maintainability characteristic test is carried out by taking into account the three test criteria. The test results showed that the system has met the three categories they were instrumentation, consistency, and simplicity, so that SIPMB has met the maintainability test. And testing the reliability characteristics obtained a percentage value of 100%, this shows that SIPMB has met the Telcordia standard. Based on the results of testing and analysis, it can be said that SIPM UNIMUDA Sorong has product quality in accordance with ISO/IEC 25010 Software Product Quality standards.

scholarly journals Evaluasi Kualitas Sistem Informasi Pengukuran Prestasi Kerja Berdasarkan ISO/IEC 25010

2021 ◽  
Vol 3 (2) ◽  
pp. 109-120
Author(s):  
Hermawan Suyono Suparto ◽  
Roviana H. Dai
Keyword(s):  
Information System ◽  
Information Systems ◽  
Product Quality ◽  
User Satisfaction ◽  
Work Performance ◽  
Measurement Information ◽  
Quality Level ◽  
Average Value ◽  
A Value

Sistem pemerintahan berbasis elektronik atau e-Government ditujukan untuk mewujudkan tata kelola pemerintahan yang bersih, efektif, transparan, dan akuntabel, serta pelayanan publik yang berkualitas dan terpercaya. ISO/IEC 25010 merupakan standar internasional dalam mengevaluasi sistem informasi. Penggunaan ISO/IEC 25010 untuk mengevaluasi kualitas sistem informasi dengan menggunakan product quality, dimana prosesnya mengacu pada karakteristik dari sebuah produk sistem informasi. Tujuan penelitian ini adalah untuk mengevaluasi kualitas Sistem Informasi Pengukuran Prestasi Kerja berdasarkan ISO/IEC 25010. Metode penelitian yang digunakan adalah pendekatan kuantitatif deskriptif. Hasil penelitian menunjukan bahwa tingkat kualitas SIRANSIJA berada pada kategori Berkualitas dengan nilai rata–rata 73. Karakteristik Portability memiliki persentase tertinggi dengan nilai 76%, Usability 75%, Reliability 74% Security 73%, Maintainability 73%, dan Performance Efficiency 73%. Karakteristik dengan nilai terendah yaitu: Functional Suitability 71%, dan Compatibility 71%. Hasil penelitian diharapkan dapat dijadikan pertimbangan atau rekomendasi untuk meningkatkan kualitas SIRANSIJA dengan melihat karakteristik yang berpengaruh signifikan terhadap kepuasan pengguna atau sebaliknya. The electronic-based government system or e-Government is aimed at actualizing clean, effective, transparent, and accountable governance as well as quality and reliable public services. ISO/IEC 25010 is an international standard in evaluating information systems. It is used to evaluate the quality of information systems by using product quality, where the process refers to the characteristics of an information system product. This study aims to evaluate the quality of the Work Performance Measurement Information System based on the ISO/IEC 25010. However, this study employs a descriptive quantitative method. The results show that the SIRANSIJA quality level is in the excellence category with an average value of 73. Portability characteristic has the highest percentage with a value of 76%, Usability is 75%, Reliability is 74%, Security is 73%, Maintainability is 73%, Performance Efficiency is 73%, the lowest score is Functional Suitability of 71%, and Compatibility is 71%. These results can also be used as considerations or recommendations to improve the quality of SIRANSIJA by considering the characteristics that have a significant effect on user satisfaction or vice versa.

scholarly journals Pengaruh Kualitas Sistem Informasi Terhadap Kepuasan Pengguna Pada SMA Al – Huda Cengkareng

Techno Com ◽  
2017 ◽  
Vol 16 (3) ◽  
pp. 256-267
Author(s):  
Imam Mahfuji Jaya ◽  
Jenie Sundari
Keyword(s):  
Information System ◽  
Information Systems ◽  
User Satisfaction ◽  
Positive Influence ◽  
Quality Information ◽  
Test Results ◽  
Quality Of Information ◽  
System Assessment ◽  
Dominant Influence

Application of Information Systems becomes an absolute necessity and can provide a competitive advantage, thus becoming the highest priorities. Assessment Information System is a system studied its impact on user satisfaction in the neighborhood of Al-Huda School. In this study tested the effect of the quality of information systems against user satisfaction using the basic method of success DeLone and McLean. This study uses a quantitative approach to mapping the characteristics of the data by means of descriptive statistics. The results showed that the Quality System (X1) and quality information (X2) effect either jointly against user satisfaction (Y) Information System Assessment. T significant value to the quality of the system is smaller than the specified α (α = 0.05) is 0.000. In addition, the results of this test also showed the value of t is greater than t table (2.871> 1.686) for the quality of the information system, Based on the test results it can be concluded that H0 is accepted and Significance for 0,000 t of quality information. So the probability value 0.00 <0.005 and t value greater than t table (2.973> 1.686), so it can be decided that H1 is accepted. This means that the quality of information has positive influence on user satisfaction, the results of the study also concluded that the quality of the information system has a dominant influence on user satisfaction.

Computable metrics of personal performance in software development teams

2019 ◽  
Author(s):  
Andriy Lishchytovych ◽  
Volodymyr Pavlenko
Keyword(s):  
Life Cycle ◽  
Software Development ◽  
Product Quality ◽  
Performance Indicators ◽  
Key Performance Indicators ◽  
Project Manager ◽  
Development Life Cycle ◽  
Software Product ◽  
Software Development Life Cycle

The present article describes setup, configuration and usage of the key performance indicators (KPIs) of members of project teams involved into the software development life cycle. Key performance indicators are described for the full software development life cycle and imply the deep integration with both task tracking systems and project code management systems, as well as a software product quality testing system. To illustrate, we used the extremely popular products - Atlassian Jira (tracking development tasks and bugs tracking system) and git (code management system). The calculation of key performance indicators is given for a team of three developers, two testing engineers responsible for product quality, one designer, one system administrator, one product manager (responsible for setting business requirements) and one project manager. For the key members of the team, it is suggested to use one integral key performance indicator per the role / team member, which reflects the quality of the fulfillment of the corresponding role of the tasks. The model of performance indicators is inverse positive - the initial value of each of the indicators is zero and increases in the case of certain deviations from the standard performance of official duties inherent in a particular role. The calculation of the proposed key performance indicators can be fully automated (in particular, using Atlassian Jira and Atlassian Bitbucket (git) or any other systems, like Redmine, GitLab or TestLink), which eliminates the human factor and, after the automation, does not require any additional effort to calculate. Using such a tool as the key performance indicators allows project managers to completely eliminate bias, reduce the emotional component and provide objective data for the project manager. The described key performance indicators can be used to reduce the time required to resolve conflicts in the team, increase productivity and improve the quality of the software product.

scholarly journals KEBIJAKAN PENYELENGGARAAN PENDIDIKAN TINGGI (Studi Tentang Peran Sistem Informasi Akademik Dalam Penyelenggaran Pendidikan Tinggi Di STKIP PGRI Bangkalan)

2018 ◽  
Vol 16 (1) ◽  
pp. 16
Author(s):  
Agoeng Koerniawan SA
Keyword(s):  
Higher Education ◽  
Information System ◽  
Information Systems ◽  
Teaching And Learning ◽  
Process Data ◽  
Quality Of Higher Education ◽  
Before And After ◽  
Academic Information

The purpose of this study was to determine the role of academic information systems in improving the quality of higher education implementation in PGRI STKIP Bangkalan, and the extent to which the policies of implementing higher education before and after the use of information systems and how satisfaction is felt by students towards academic information systems at STKIP PGRI Bangkalan, named STKIP PGRI Bangkalan’s Siakad.The study was conducted by conducting a survey of users of the internet-based academic information system (Siakad STKIP PGRI Bangkalan), namely lecturers, students and employees with the method of observation and conducting in-depth interviews to obtain as much information as possible from all respondents/informants. The number of informants was 5 people consisting of the chairman of STKIP PGRI Bangkalan, Vice Chairman I, Head of BAAK and two students who had experience in their respective fields of work, knew deeply and had many roles in the process of using information systems.Based on the results of the study, it was shown that with the use of the information system/ STKIP PGRI Bangkalan’s Siakad which is one of the facilities for the smooth activities of the teaching and learning process, it proved to provide convenience, many benefits and benefits that greatly support the duties of serving lecturers, students and outsiders requiring. This is evidenced by the support of the support of lecturers and students, capacity, namely the ability of employees to process data and value, namely the benefits felt by lecturers, employees and students as well as outside parties in need.

Predictors of electronic health management information system for improving the quality of care for women and people with disabilities

2020 ◽  
pp. 026666692094714
Author(s):  
Edda Tandi Lwoga ◽  
Raphael Zozimus Sangeda ◽  
Restituta Mushi
Keyword(s):  
Information System ◽  
Quality Of Care ◽  
Management Information System ◽  
User Satisfaction ◽  
Health Workers ◽  
People With Disabilities ◽  
Health Management Information System ◽  
Management Information ◽  
Factors Influencing

The electronic Hospital management Information System (eHMIS) can improve care for vulnerable patients, help collect important disability and maternal health data, and improve the hospital’s overall data management. This study assessed the use of HMIS and factors influencing the usage and behavioral intentions to use the eHMIS at the Comprehensive Community Based Rehabilitation in Tanzania (CCBRT). We investigated both clinical and non-clinical staff (n=69) using tablets and online surveys, with a rate of return of 71.9%. The ICT staff were also interviewed to supplement data from the survey. The survey questionnaire was guided by the updated Information System Success (ISS) model. Most health workers (81.2%) used the eHMIS several times a day to support different decision-making activities. The better educated personnel were more likely to enter data more effectively into eHMIS as compared to their counterparts. Among six predictors, self-efficacy positively influenced self-reported use and user satisfaction of HMIS, while service quality negatively affected self-reported use of eHMIS. The system quality positively influenced health workers to be satisfied with the eHMIS, and user satisfaction positively influenced continued usage intention of the eHMIS. Both user satisfaction and continued usage intention were positively related to individual impact of eHMIS. Individual impact had positive effects on organizational impact of eHMIS. This is a comprehensive study conducted in Tanzania regarding the implementation of eHMIS, and factors influencing post-adoptive use of HMIS to improve quality of care of women and people with disabilities.

scholarly journals Penggunaan Metode IPA dan WebQual untuk Mengukur Kualitas Sistem Informasi Akademik

2018 ◽  
Vol 9 (2) ◽  
Author(s):  
Dafid Dafid
Keyword(s):  
Information System ◽  
Performance Analysis ◽  
User Satisfaction ◽  
Teaching And Learning ◽  
Information Quality ◽  
Interaction Quality ◽  
Quality Of Teaching ◽  
Academic Activities ◽  
Academic Information

<p class="SammaryHeader" align="center"><strong><em>Abstract</em></strong></p><p><em> </em><em>Academic Information System is an online and interactive learning information system owned by universities. Its function is very important to support the academic activities and to improve the quality of teaching and learning. Excelllent educational services which good quality and easy to use can be reached by improving the quality of the learning web. In an effort to optimize the contribution of information technology and ensure the web services that have been provided are appropriate, it is necessary to know the level of service provided to improve quality. This research was conducted using the IPA method (Importance-Performance Analysis) which is used to measure the level of user satisfaction with the services provided and using the WebQual method to measure the quality of the learning web used. Data collection is done by conducting a questionnaire on STMIK XYZ Palembang students by giving 2 questions. Measurements are made by comparing the value between performance and importance of the assessment variable. The results showed that the quality of the SIA Simponi STMIK XYZ had not met the expectations of the users, so it was necessary for the manager to improve the services provided for all dimensions, namely usability (U), information quality (I), interaction quality (A) especially for variables which is included in  fourth quadrant.</em></p><p><strong><em>Keyword : </em></strong><em>Academic Information System, WebQual, Importance-Performance Analysis</em></p><p class="SammaryHeader" align="center"><strong><em>Abstrak</em></strong></p><p><em>Sistem Informasi Akademik merupakan sistem informasi pembelajaran online dan interaktif yang dimiliki oleh perguruan tinggi. Fungsinya sangat penting untuk mendukung kelancaran kegiatan akademik maupun peningkatan kualitas belajar mengajar. Layanan  pendidikan yang berkualitas secara fungsionalitas maupun yang mudah dalam penggunaan dapat dilakukan melalui perbaikan dan peningkatan kualitas web pembelajaran. Dalam usaha mengoptimalkan kontribusi teknologi informasi dan memastikan layanan web yang telah diberikan telah sesuai maka perlu diketahui tingkat layanan yang diberikan guna peningkatan kualitas. Penelitian ini dilakukan dengan menggunakan metode IPA (Importance-Performance Analysis) yang digunakan untuk mengukur tingkat kepuasan pengguna atas layanan yang diberikan serta menggunakan metode WebQual untuk mengukur kualitas dari web pembelajaran yang digunakan. Pengumpulan data dilakukan dengan melakukan kuesioner terhadap mahasiswa STMIK XYZ Palembang dengan memberikan 2bentuk pertanyaan. Pengukuran dilakukan dengan membandingkan nilai antara performance dengan importance dari variabel penilaian. Hasil penelitian menunjukkan bahwa </em><em>kualitas SIA Simponi STMIK XYZ belum memenuhi harapan dari pengguna sehingga perlu upaya dari pihak pengelola untuk memperbaiki layanan yang diberikan untuk semua dimensi yang ada yaitu </em><em>usability(U), information quality(I), interaction quality(A) terutama untuk variabel-vararibel yang termasuk dalam kuadran empat</em></p><strong><em>Kata kunci : </em></strong><em>Sistem Informasi Akademik, WebQual, Importance-Performance Analysis</em>

scholarly journals PENGARUH KUALITAS PELAYANAN DAN KUALITAS PRODUK TERHADAP LOYALITAS KONSUMEN CV. SABANI INDONESIA SURABAYA

2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Endang Setyowati ◽  
Mohammad Septyan
Keyword(s):  
Quality Of Service ◽  
Linear Regression ◽  
Service Quality ◽  
Multiple Linear Regression ◽  
Product Quality ◽  
Customer Loyalty ◽  
Consumer Loyalty ◽  
Test Results ◽  
Dominant Influence

ABSTRACTThesis entitled "The impact of service quality and product quality to consumers loalitas CV. Sabani Indonesia Surabaya "aims to determine the effect of service quality and product quality terehadap consumer loyalty simultaneous partial and see what's most dominant influence. In this study, researchers used a questionnaire to determine the perception of respondents was 50, a data analysis technique used in this study were using multiple linear regression with correlation test, F test and t test tools. The test results of this study are obtained calculation results of multiple linear regression is Y = 1,876 + 0, 105 kpl + 0.172 mortgages where all these variables have positive influence and direction of the dependent variable namely customer loyalty CV. Sabani Indonesia Surabaya. The test results simultaneously obtained Fhitung 71.299 71.299 which means Fhitung> Ftabel 3.20, or can be seen from the level of significance of 0.000 <0.05 (α = 5%). While partially obtained Thitung Quality of service (KPL) = 2,865 Thitung Product Quality (KPR) = 4,348, thus Thitung> Ttabel (2.01174). Thus the hypothesis which states that the quality of service and product quality simultaneously or partially significant effect on consumer loyalty CV. Sabani Indonesia Surabaya proven true. Variable quality of products (mortgage) has the most dominant influence on the satisfaction of members of the cooperative as it has the largest regression coefficient is 0.172 compared to 0.105 service quality variables.Keywords: quality of service, product quality, customer loyalty

scholarly journals THE INFLUENCE OF SOFTWARE QUALITY HUMAN RESOURCES INFORMATION SYSTEM AND USER PARTICIPATION TOWARD USER SATISFACTION AS SYSTEM USER

2017 ◽  
Vol 11 (2) ◽  
pp. 139
Author(s):  
Yanuar Latief
Keyword(s):  
Information System ◽  
Information Systems ◽  
Human Resources ◽  
Software Quality ◽  
User Satisfaction ◽  
Positive Relationship ◽  
User Participation ◽  
Coefficient Of Determination ◽  
Human Resources Information System

The research on the influence of the quality of software human resources information systems and user participation on user satisfaction in the Bureau of Human Resources Trisakti University. <br />The research purposes (1) Identify the effect of the quality of software human resources information system for user satisfaction as users of the system, (2) Identify the effect of user participation on user satisfaction as users of the system (3) identification of the influence of the quality of software human resource information systems and participation user together to user satisfaction as users of the system. <br />This research is descriptive and correlational research is to describe the characteristics of respondents and aims to determine the relationship between two or more variables. <br />The research was conducted at the Bureau of Human Resources University of Trisakti by respondents as many as 32 people and using correlational and regression analyzes. <br />The study found that the quality of the software (Xl) and user participation (X2) either individually or group have a strong influence and positive impact on user satisfaction (1J as the user s system. <br />From this study several conclusions can be drawn as follows: (1) there is a strong and positive relationship between software quality variables (Xl) to the satisfaction of the user m with r values of 0.584, (2) there is a strong and positive relationship between the variables user participation (X2) with user satisfaction (Y) with r value of 0.721 (3) The regression model obtained is Y = -2.125 + 0.304 software quality (Xl) + 0.397 user participation (X2), (4) regression models can state that the variable quality of the software and user participation is jointly affect user satisfaction as users of the system. It is shown from ANOVA test results were obtained Fcount of 22.642 with a significance level of F = 0.000 which is much smaller than 0.05, (5) The coefficient of determination (R Square) of 0.610 implies that, 61.0% user satisfaction can be explained by a variety of software quality and variety of user participation, while the rest is explained by other factors.

scholarly journals ANALISIS FAKTOR-FAKTOR PENERIMAAN DAN NIAT KEBERLANJUTAN PENGGUNAAN PORTAL AKADEMIK SIAKAD STMIK AKAKOM MENGGUNAKAN TAM SERTA MODEL DELONE DAN MCLEAN

2018 ◽  
Vol 3 (1) ◽  
pp. 37
Author(s):  
Sur Yanti ◽  
Henry Nugroho
Keyword(s):  
Information System ◽  
User Satisfaction ◽  
Information Quality ◽  
Academic Departments ◽  
Organizational Impact ◽  
System Quality ◽  
Information System Success ◽  
Delone And Mclean ◽  
Information System Success Model

Academic Portal SIAKAD STMIK AKAKOM with address siakad.akakom.ac.id, was built with the aim of improving the quality of performance and services as well as the means of academic interaction between lecturers, students and academic departments based on information technology. Evaluate the success of its application is necessary to always meet its objectives. Based on previous research and basic theory of TAM and DeLone and McLean model hence researcher make model to analyze acceptance factors and intention of sustainability use SIAKAD STMIK AKAKOM. Analyzer used is PLS 3.0. TAM describes the behavioral factors of computer users based on the beliefs, attitudes, intention, and user behaviour relationship. The DeLone and McLean model is an information system success model with three parts of the instrument, the first used to measure the technical success of the system quality, the two measures of semantic success ie the quality of information, and the three measures of effective information system is use, user satisfaction, individual impact and organizational impact. The results of empirical research indicate variable of Information Quality and System Quality that affect the User Satisfaction  towards SIAKAD STMIK AKAKOM, while the sustainability intention using SIAKAD STMIK AKAKOM determined by User Satisfaction variable.

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