scholarly journals PENGARUH PERILAKU DAN KINERJA PEGAWAI TERHADAP KUALITAS PELAYANAN PUBLIK PADA DINAS KEPENDUDUKAN DAN CATATAN SIPIL KABUPATEN DAN KOTA DI PROVINSI KALIMANTAN SELATAN

2019 ◽  
Vol 3 (2) ◽  
pp. 114
Author(s):  
Murdiansyah Herman

Analyze the influence of behavior on the quality of public services, behavior on performance, and performance on the quality of public services at the Population and Civil Registry Service in the Province of South Kalimantan. This research uses quantitative methods which can be interpreted as research methods based on positivist philosophy. The design of this study was observational with a cross sectional approach. The sample of this study was 325 people and spread in 13 cities and districts in the Province of South Kalimantan. The results of this study are that employee behavior has a significantly positive effect on employee performance. Employee behavior significantly influences the Quality of Public Services. Employee performance does not significantly influence the Quality of Public Services.

2020 ◽  
Vol 2 (1) ◽  
pp. 35-40
Author(s):  
Hastati Hastati ◽  
Hasanuddin Remmang ◽  
Cahyono Cahyono

Penelitian ini bertujuan untuk mengkaji, menganalisis menginterprestasi kepemimpinan, kepuasan kerja, Quality of Work Life Terhadap Kinerja Karyawan Melalui Perilaku Pada Hotel Dinasti Kota Makassar. Penelitian ini bersifat deskriftip analisis dengan menggunakan pendekatan kuantitatif dan pendekatan kualitatif. dan metode analisis yang digunakan Analisis Path/ Path Analysis. Data diperoleh dari Hotel Dinasti Kota Makassar dan Responden adalah karyawan. Hasil penelitian ini dapat menemukan bebe-rapa faktor yang mempengaruhi kinerja karyawan di Hotel Dinasti Kota Makassar, antara lain Kepemimpinan, Kepuasan Kerja, Quality of Work Life dan Perilaku. Kepemimpinan berpengaruh positif dan signifikan terhadap perilaku karyawan. Kepuasan kerja berpengaruh positif dan signifikan terhadap perilaku karyawan. Quality of Work Life berpengaruh positif dan signifikan ter-hadap perilaku karyawan. Kepemimpinan berpengaruh positif dan signifikan terhadap kinerja karyawan melalui perilaku karya-wan. Kepuasan kerja berpengaruh positif dan signifikan terhadap kinerja karyawan melalui perilaku karyawan. Quality of Work Life berpengaruh positif dan signifikan terhadap kinerja karyawan melalui perilaku karyawan.  This study aims to examine, analyze leadership interpretation, job satisfaction, Quality of Work Life Against Employee Performance Through Behavior at the Hotel Dynasty Makassar City. This research is a descriptive analysis using a quantitative approach and a qualitative approach. And the analytical method used is Path Analysis. Data obtained from the Hotel Dynasty Makassar City and respondents were employees. The results of this study can find several factors that affect employee performance in the Makassar City Dynasty Hotel. These include leadership, job satisfaction, quality of work life and behavior. Leadership has a positive and significant effect on employee behavior. Job satisfaction has a positive and significant effect on employee behavior. Quality of Work Life has a positive and significant effect on employee behavior. Leadership has a positive and significant effect on employee performance through employee behavior. Job satisfaction has a positive and significant effect on employee performance through employee behavior. Quality of Work Life has a positive and significant effect on employee performance through employee behavior.


JURNAL PUNDI ◽  
2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Riza Faizal

The puprpose of this study was to determine to analyze : (1) job analysis, workload analysis, employee’s needs planning and employee performance civil servant in Tasikmalaya Regency. (2) Effect of partially or simultaneously work analysis, workload analysis, employee’s needs planning employee’s needs planning for employee performance in Tasikmalaya Regency.            The method used was descriptive method. The data collection techniques used were questionnaires, depth interviews, and documentation. The sampling tecnique used is a census with a sample size that was 100 (one hundred) respondents. The analytical tool used was path analysis.            Based on the result in disccusion in mind that job anlysis, workload analysis, employee’s needs planning and performance of employees in Tasikmalaya Regency included in good classification. There is positive effect of job analysis, workload analysis, employee’s needs planning partially or simultaneously on the performance of employees in the Tasikmalaya Regency. So, Hypothesis were veryfied. 


Author(s):  
Amanda D. SILVA ◽  
Thaylany C. AMORIM ◽  
Ádeny M. ARAGÃO ◽  
Maria J. IBAÑEZ ◽  
José A. FILHO ◽  
...  

Objectives: To evaluate the quality of life of patients coinfected with HIV/tuberculosis and to understand their perception of their health. Methods: A cross-sectional study was carried out in a hospital in the state of Pernambuco, Brazil. Data were collected between November 2017 and April 2018 through interviews. The WHOQOL-HIV Bref instrument was used, obtaining the total score and performance in the domains: physical, psychological, level of independence, social relationships, environment, spirituality. Sociodemographic and clinical data from the Logistic Control System of Medicines (SICLOM®) were also collected through a questionnaire. Results: Twenty-six patients were interviewed, 76.9% were male, mostly heterosexual, single, 43.1% presented an advanced state of immune system compromise. 73.1% considered their health "good" or "very good" and 69.2% did not consider themselves sick. The general quality of life, score from zero (worst quality of life) to one hundred (best quality of life) obtained an average of 69.6 ± 9.1. In the domains, the worst average was obtained at the independence level (11.1 ± 2.6) and the highest scores were in the spirituality (15.5 ± 3.8) and psychological (15.3 ± 2.2) domains. Conclusions: The low level of independence and the unfavorable socioeconomic conditions were important aspects influencing in the quality of life of the studied population. Knowledge about the most affected domains in the quality of life allows the elaboration of clinical guidelines and public assistance policies that contribute to the well-being of these patients.


EXCELLENT ◽  
2018 ◽  
Vol 5 (1) ◽  
pp. 159-169
Author(s):  
BRM. Suryo Triono

The purpose of this study is to examine the effect of compensation, work environment and organizational culture on employee loyalty and performance Result of t test that is Organizational Culture have positive and significant influence to Employee Loyalty, Compensation have positive effect and not Significant to Employee Loyalty And Work Environment negatively and Not Significant to Employee Loyalty. Organizational Culture has a positive and significant impact on Performance, And While Compensation and Work Environment is Positive and Not Significant to Employee Performance and Loyalty is negative and not Significant to Performance.Value of R2 square total equal to 0,5141 which mean employee performance variable explained by compensation, work environment, and organizational culture with job loyalty as interverning variable equal to 51,41% and the rest equal to 48,59% explained other factor outside research model. Effect of the most effective and dominant variable in order to improve the performance of employees STIE AUB Surakarta is a variable of organizational cultureKeywords             : Compensation, Work environment, Organizational culture, Loyalty,        Employee performance


BISMA ◽  
2018 ◽  
Vol 12 (1) ◽  
pp. 81
Author(s):  
Adrian Suryo Mataram ◽  
Handriyono Handriyono

Abstract: Honda official workshop (AHASS) is a maintenance and repair service company for motorcycle products of Honda. To fulfill customers demand, the company management tries to improve employee performance in order to make their consumers satisfied with the offered service. The objectives of this research are to significantly examine the direct influence of quality of work life and work satisfaction on employee performance and the indirect influence of quality of work life and work satisfaction on employee performance through organizational commitment. This is an explanatory research with the sample consists of 50 (fifty) employees of Honda official workshops in Sumbersari District, Jember. Data were analyzed using path analysis with SPSS 19. The results show that quality of work life has a positive and significant effect on employee performance and organizational commitment; work satisfaction has a positive and significant effect on employee performance and organizational commitment; and organizational commitment has a positive and significant effect on employee performance. Keywords:     Quality of Work Life, Work Satisfaction, Organizational Commitment, and Performance.


2018 ◽  
Vol 14 (1) ◽  
pp. 63-68 ◽  
Author(s):  
P. Jha ◽  
S. Khurana ◽  
K. Ali ◽  
I. Ahmad ◽  
S. Verma

The primary objective of this narrative review was to evaluate the current literature and to provide further insight into the role of concurrent training on various components of physical health or performance. Literature was obtained by electronic searches of databases using specific keywords. Combined effect of training sessions proved to be as beneficial as drug interactions. Results from cross-sectional, longitudinal, and intervention studies are reviewed and discussed with main focus on physical parameters, such as body composition, physiological parameters, molecular adaptation, athlete’s perspective, order of execution, interference phenomena and recovery. In conclusion, concurrent resistance and endurance training is an effective method for enhancing overall fitness as well as improving quality of life.


2020 ◽  
Vol 5 (2) ◽  
pp. 542-546
Author(s):  
Mokh. Firman Ismana ◽  
Tita Roosdiana

Berdasarkan data hasil pencapaian Badan Pengelolaan Lingkungan Hidup (BPLH) Kabupaten Majalengka pada bulan Desember tahun 2013, pencapaian di beberapa program masih di bawah target, program pelayanan administrasi perkantoran baru tercapai 89,35% dari target 100%, program pengendalian pencemaran dan kerusakan lingkungan baru tercapai 91,37%  dari target 100%, serta dan program pengembangan kinerja pengolahan persampahan baru tercapai 82,28%  dari target 100%, hal ini merupakan salah satu indikasi belum optimalnya kinerja pegawai. Kinerja pegawai berhubungan dengan berbagai hal, diantaranya faktor kepemimpinan, motivasi dan lingkungan kerja. Tujuan penelitian ini adalah untuk mengetahui hubungan kepemimpinan, motivasi dan lingkungan kerja dengan kinerja pegawai BPLH Kabupaten Majalengka Tahun 2014.Jenis penelitian yang digunakan adalah penelitian analisis deskriptif analitik. Rancangan dalam penelitian ini adalah Cross sectional . Populasi penelitian ini adalah seluruh Pegawai Negeri Sipil BPLH Kabupaten Majalengka dengan sampel sebanyak 93 orang. Pengumpulan data dilakukan dengan tehnik angket menggunakan alat kuesioner, data yang terkumpul diolah dengan menggunakan program  SPSS, data dianalisis dengan analisis univariat dan analisis bivariat yaitu untuk melihat hubungan antara dua variabel yaitu variabel dependen dan variabel independen. Analisis univariat didapatkan hasil bahwa kepemimpinan dinyatakan baik (51,6%), motivasi dinyatakan baik (57,0), dan lingkungan kerja dinyatakan baik (55,9%). Analisis bivariat dilakukan dengan uji statistik Chi-square dengan batas kemaknaan (α) = 0,05. Hasil uji statistik didapatkan bahwa variabel motivasi (p = 0,007) dan lingkungan kerja (p = 0,005) mempunyai hubungan yang signifikan dengan kinerja pegawai sedangkan variabel kepemimpinan (p = 0,116) tidak memiliki hubungan yang signifikan dengan kinerja.Kata kunci           : Kepemimpinan, Motivasi, Lingkungan Kerja dan Kinerja ABSTRACTBased on the achievement data from Badan Pengelolaan Lingkungan Hidup ( BPLH ) Kabupaten Majalengka in December of 2013 , the achievement in some programs still below the target, program office administrative services only reached 89.35 % of the target of 100 % , pollution control and environmental damage programs reached 91.37 % of the target of 100 % , as well as program development and performance of waste processing reached 82.28 % of the target of 100 % , this is one indication of the employee's performance is not optimal. Employee performance related to a variety of things, including the factors of leadership , motivation and work environment. The purpose of this study was to determine the relationship of leadership, motivation and work environment with Employee performance in BPLH Kabupaten Majalengka Tahun 2014. This type of research is descriptive quantitative research analysis.The design  of  this  study  was  cross-sectional .  The  study  population  was  all Civil Servants in BPLH Kabupaten Majalengka with a sample of 93 people . The data was collected using a questionnaire technique, the collected data were processed using SPSS version 17 and analyzed with univariate and bivariate analysis to look at the relationship between two variables: the dependent variable and the independent variables . Univariate analysis showed that leadership is expressed well (51.6 %), the motivation expressed either (57.0 %) , and otherwise good working environment (55.9 %). Bivariate analysis performed by Chi-square statistical test with a significance limit ( α ) = 0.05. Statistical test results showed that motivational variables (p = 0.007) and work environment (p = 0.005) had a significant relationship with employee performance while the leadership variable (p = 0.116) had no significant relationship with employee performance. Keywords              : Leadership. Motivation, work Environment and Performance


Author(s):  
Djoko Soelistya ◽  
Agus Suharyanto ◽  
Eva Desembrianita ◽  
Mochamad Mochklas

Expansion of PT. Petrokimia Gresik, which is getting bigger, requires large human resources as well. On the other hand, there is no permit for additional permanent manpower, while most of the human resources in the Procurement Compartment of PT. Peterokimia Gresik has entered its retirement period and there is no technology transfer for the migration of software used in the company, namely SAP software, so employee performance is ineffective. This study aims to analyze the effect of work effectiveness on employee satisfaction and performance, job satisfaction on employee performance. The research method used is quantitative research, with a population and sample of employees who are part of the Service Procurement Department and the Goods Procurement Department at PT. Petrokimia Gresik with a number of 50 respondents. All incoming and appropriate data will be analyzed by smartPLS. The results showed that work effectiveness has a significant positive effect on employee performance, job effectiveness has a significant positive effect on employee job satisfaction, job satisfaction has a positive but insignificant effect on employee performance and job satisfaction mediates the effect of work effectiveness on employee performance.


Webology ◽  
2020 ◽  
Vol 17 (2) ◽  
pp. 445-461
Author(s):  
Ibini Emueje ◽  
Henry Odigwe Olannye ◽  
A.P. Olanye

Resilience is a vibrant process of adaptation which enables entrepreneurs to constantly direct a futuristic aspiration despite the volatile conditions of a market. The study examined entrepreneurial resilience on the performance of small and medium enterprises organization in Asaba, Delta State. The cross-sectional research survey research design method was employed. The study adopted the stratified random sampling technique. The sample size used was limited to 201 respondents. A structured questionnaire was the research instrument employed in the study. Descriptive statistics as well as multiple regression analysis was used to analyse the data collected. Findings showed overwhelmingly that resourcefulness, strategic diversity and pro-activeness has a substantial positive relationship with organizational performance. The study concluded that entrepreneurial resilience has a positive effect on organizational performance. The study result showed that resourcefulness has the highest affirmative effect on organizational performance. Thus, the study recommended that if enterprises understand the nature of the association amid the dimensions of entrepreneurial resilience, the failure rate of small and medium enterprises can be reduced.


2020 ◽  
Vol 16 (1) ◽  
pp. 72-77
Author(s):  
Jonas Žukas

Abstract With the increasing functionality and complexity of the material environment it is becoming important to universally improve the quality of its shape design for people with different knowledge. When the material environment shape does not match its value content or acquire unpredictable meaning, it creates disharmony between the function and user that requires intellectual and / or emotional effort for interaction. The intuitive design improves user’s interaction because the information is presented on the subconscious level, hence it is accepted as a natural part of our environment and demands less effort to grasp and evaluate it. In this study, the scientific context of intuition is examined to determine methods and values of shape intuitive expression modeling. The goal of the study is to assess the effectiveness of shape experimental intuitive harmonization methodology using qualitative and quantitative methods. Functional and interaction restrictions are integrated into the object’s shape by employing experimental modeling techniques. Surveys, controlled observations and MaxDiff analysis were used to monitor intuitive harmonization effects on car body split-line and box shape physical models. Experimental results show that the majority of participants consider conceptual shape models to be more intuitively attractive and informative. The study concludes that it is possible and viable to employ a proposed shape intuitive harmonization variable to achieve a universally positive effect.


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