scholarly journals Opinion Mining for the Customer Feedback using TextBlob

2020 ◽  
pp. 72-76
Author(s):  
Praveen Gujjar J ◽  
Prasanna Kumar H R
Keyword(s):  
Decision Making ◽  
Language Processing ◽  
Opinion Mining ◽  
The Internet ◽  
Business Decision ◽  
Customer Feedback ◽  
Internet Users ◽  
Enormous Amount ◽  
The Web ◽  
Natural Language Processing Task

Evolution in the field of web technology has made an enormous amount of data available in the web for the internet users. These internet users give their useful feedback, comments, suggestion or opinion for the available product or service in the web. User generated data are very essential to analyze for business decision making. TextBlob is one of the simple API offered by python library to perform certain natural language processing task. This paper proposed a method for analyzing the opinion of the customer using TextBlob to understand the customer opinion for decision making. This paper, provide a result for aforesaid data using TextBlob API using python. The paper includes advantages of the proposed technique and concludes with the challenges for the marketers when using this technique in their decision-making.

scholarly journals Survey Paper on Opinion Mining - Online Reviews

2019 ◽  
pp. 74-76
Author(s):  
S. Susmitha ◽  
A. Syedrabiya ◽  
Mrs. N. Sathyapriya
Keyword(s):  
Language Processing ◽  
Opinion Mining ◽  
Online Reviews ◽  
Processing Technique ◽  
Entertainment Education ◽  
Survey Paper ◽  
Internet Users ◽  
Almost All ◽  
The Web

Now day’s world is full of Internet, almost all work can be done with the help of it, from simple mobile phone recharge to biggest business process can be done with the help of this technology. People spent their amount of the time surfing on the Web it becomes a new source of entertainment, education, banking, social media, shopping etc. Internet users not only use these websites but also give their opinions and suggestions about internet sources that will be useful for more users who are interested in sites. Like this large amount of opinions and reviews are collected from many users on the Web that needs to be explored, analysed and organized for better decision making. Opinion Mining or Sentiment Analysis, it is widely based on Natural language processing technique and user’s reviews or opinions or suggestions are identified by the information Extraction task. The views reviewed by user explained in the form of positive, negative or natural comments and quotes underlying the text. These reviews are analysed to determine the opinion of the users about the objects. It is impossible to manually analyse those reviews. To overcome the problem, many algorithms are proposed for mining the opinions of the users. Algorithms enable us to extract opinions from the Internet and predict customer's preferences. This paper presents various techniques used for opinion classification by different authors and its accuracy in the classification of opinions.

A cross-sectional survey among physicians on Internet use for epilepsy-related information (Preprint)

2019 ◽  
Author(s):  
Francesco Brigo ◽  
Simona Lattanzi ◽  
Giorgia Giussani ◽  
Laura Tassi ◽  
Nicola Pietrafusa ◽  
...  
Keyword(s):  
Internet Use ◽  
The Internet ◽  
Online Information ◽  
Cross Sectional Survey ◽  
Cross Sectional ◽  
Related Information ◽  
Internet Users ◽  
Therapeutic Decisions ◽  
The Individual ◽  
The Web

BACKGROUND The Internet has become one of the most important sources of health information, accessed daily by an ever-growing number of both patients and physicians, seeking medical advice and clinical guidance. A deeper insight into the current use of the Web as source of information on epilepsy would help in clarifying the individual attitude towards this medium by Internet users. OBJECTIVE We investigated views towards the Internet in a sample of Italian healthcare specialists involved in epilepsy field, to explore factors which explained the influence of information found on the internet. METHODS This study was a self-administered survey conducted in a group of members of the Italian Chapter of the International League Against Epilepsy (ILAE) in January 2018. RESULTS 184 questionnaires were analyzed. 97.8% of responders reported to seek online information on epilepsy. The Internet was most frequently searched to obtain new information (69.9%) or to confirm a diagnostic or therapeutic decision (37.3%). The influence of consulting the Internet on clinical practice was associated with registration to social network(s) (OR: 2.94; 95%CI: 1.28-6.76; p=0.011), higher frequency of Internet use (OR: 3.66; 95%CI: 1.56-9.21; p=0.006) and higher confidence in reliability of online information (OR: 2.61; 95%CI: 1.09-6.26; p=0.031). No association was found with age, sex, years in epilepsy practice or easiness to find online information. CONCLUSIONS Internet is frequently used among healthcare professionals involved in the epilepsy to obtain information about this disease. The attitude of being influenced by the Internet for diagnostic and/or therapeutic decisions in epilepsy is independent on age and years of experience in epilepsy, and probably reflects an individual approach towards the Web.

Using NLP for Fact Checking: A Survey

Designs ◽  
2021 ◽  
Vol 5 (3) ◽  
pp. 42
Author(s):  
Eric Lazarski ◽  
Mahmood Al-Khassaweneh ◽  
Cynthia Howard
Keyword(s):  
Natural Language Processing ◽  
Natural Language ◽  
Computer Science ◽  
Language Processing ◽  
The Internet ◽  
Fake News ◽  
Fact Checking ◽  
The Many ◽  
Human Powered ◽  
The Web

In recent years, disinformation and “fake news” have been spreading throughout the internet at rates never seen before. This has created the need for fact-checking organizations, groups that seek out claims and comment on their veracity, to spawn worldwide to stem the tide of misinformation. However, even with the many human-powered fact-checking organizations that are currently in operation, disinformation continues to run rampant throughout the Web, and the existing organizations are unable to keep up. This paper discusses in detail recent advances in computer science to use natural language processing to automate fact checking. It follows the entire process of automated fact checking using natural language processing, from detecting claims to fact checking to outputting results. In summary, automated fact checking works well in some cases, though generalized fact checking still needs improvement prior to widespread use.

Digital India

2018 ◽  
pp. 170-184 ◽  
Author(s):  
Amit Kumar Sinha
Keyword(s):  
Mobile Devices ◽  
Rapid Growth ◽  
Low Cost ◽  
The Internet ◽  
Tier 2 ◽  
Internet Users ◽  
Tier 3 ◽  
Changing Demographics ◽  
Minimal Effort ◽  
The Web

E-commerce and internet businesses are driving the rapid growth of the domestic IT-ITeS industry, attracting unprecedented global interest and funding. Indian e-commerce and internet companies are growing rapidly with about 460 million internet users and a tele-density of around 85.2%. Increasing penetration of the internet, adoption of smartphones and minimal effort low-cost mobile devices, changing demographics, mobile-empowered youth, and the emergence of tier 2 and tier 3 cities as major shopping hubs have been driving the growth of the industry, with new retail forces shifting its dynamics. Furthermore, the continued growth of large pure-play organisations that are powerhouses has moved retailers' focus to the web channel. These companies are not only becoming gateways to product research, but have also introduced consumers to new ways of viewing the retail process.

Marketing and Social Media

2018 ◽  
pp. 90-97 ◽  
Author(s):  
Reshu Goyal ◽  
Praveen Dhyani ◽  
Om Prakash Rishi
Keyword(s):  
Decision Making ◽  
Social Media ◽  
Web 2.0 ◽  
The Internet ◽  
Internet Applications ◽  
Business Decision ◽  
World Today ◽  
The World

Time has changed and so does the world. Today everything has become as a matter of one click. With this effort we are trying to explore the new opportunities features and capabilities of the new compeers of Internet applicability known as Social Media or Web 2.0. The effort has been put in to use the internet, social media or web 2.0 as the tool for marketing issues or the strategic business decision making. The main aim is to seek social media, web 2.0 internet applications as the tool for marketing.

Measuring Situational Anxiety Related to Information Retrieval on the Web Among English-Speaking Internet Users

2019 ◽  
Vol 31 (5) ◽  
pp. 480-491
Author(s):  
Carole Rodon ◽  
Anne Congard
Keyword(s):  
Information Retrieval ◽  
Complex Problem ◽  
The Internet ◽  
Internet Users ◽  
Sum Score ◽  
Affective Processes ◽  
Situational Anxiety ◽  
Internet Learning ◽  
English Speaking ◽  
The Web

Abstract Searching for information on the web is regarded as a complex problem-solving activity involving a range of cognitive and affective processes. Anxiety is a key affective factor. In this article, we describe the construction and initial validation stages of the Information Retrieval on the Web Anxiety Rate (IROWAR) scale. The final structure of this inventory was validated with a sample of 183 English-speaking Internet users. Reliability analyses indicated that the factors were internally consistent (Cronbach’s alpha: 0.92). When we checked divergent validity, we found negative correlations with both self-efficacy and positive attitude towards the Internet. There were no effects of either sex or age on the total IROWAR score, but the Internet search anxiety sum score decreased with the length of use. This scale will be useful in several domains, including research on the determinants of web anxiety, individuals’ experience of web anxiety and ways of supporting them and Internet learning.

scholarly journals Personalized Recommender System for Calculus using Content-Based Filtering Approach

2018 ◽  
Vol 7 (3.15) ◽  
pp. 110 ◽  
Author(s):  
Noor Latiffah Adam ◽  
Muhammad Alif Zulkafli ◽  
Shaharuddin Cik Soh ◽  
Nor Ashikin Mohamad Kamal ◽  
Nordin Abu Bakar
Keyword(s):  
Recommender System ◽  
The Internet ◽  
Internet Users ◽  
Basic Calculus ◽  
Personalized Recommender System ◽  
Many Sources ◽  
Content Based Filtering ◽  
Human Kind ◽  
The Web ◽  
Filtering Approach

In this millennial age, Internet is becoming essential to human kind. Along with the growth of Internet users, information is also becoming huge and starting to cause difficulties to find the relevant contents. Thus, the recommender system was introduced. It helps the user to suggest the items based on the user’s preferences. This system could help the students as Calculus is one of the tough subjects feared by most students. Credits given to the technology as many sources on the web can provide tutorials, working examples and solutions on the subjects. However, there are too many of them. Students had to make a few selections, which one can fulfil their needs of specific calculus topics. The personalized recommender system developed was a content-based filtering recommender system with its own scraping engine to collect the sources from the Internet which focuses on the basic Calculus topics. The system and engine were constructed by using Flask framework together with its relevant libraries. 

scholarly journals Multicriteria Decision Making using Analytic Hierarchy Process for Child Protection from Malicious Content on the Internet

2021 ◽  
Vol 13 (3) ◽  
pp. 52-61
Author(s):  
Fargana J. Abdullayeva ◽  
◽  
Sabira S. Ojagverdiyeva
Keyword(s):  
Decision Making ◽  
Child Protection ◽  
Multicriteria Decision Making ◽  
Virtual Space ◽  
The Internet ◽  
Analytic Hierarchy ◽  
Safe Place ◽  
Internet Users ◽  
Secure Environment ◽  
Harmful Content

Modern children are active Internet users. However, in the context of information abundance, they have little knowledge of which information is useful and which is harmful. To make the Internet a safe place for children, various methods are used at the international and national levels, as well as by experts, and the ways to protect children from harmful information are sought. The article proposes an approach using a multi-criteria decision-making process to prevent children from encountering harmful content on the Internet and to make the Internet more secure environment for children. The article highlights the age characteristics of children as criteria. Harmless information, Training information, Entertainment information, News, and Harmful information are considered as alternatives. Here, a decision is made by comparing the alternatives according to the given criteria. According to the trials, harmful information is rated in the last position. There is no child protection issue on the Internet using the AHP method. This research is important to protect children from harmful information in the virtual space. In the protection of minors Internet users is a reliable approach for educational institutions, parents and other subjects related to child safety.

scholarly journals Technological Determinism and Democracy in the Governance of the Logical Layer of the Internet | Determinismo tecnológico e democracia na governança da camada lógica da Internet

2019 ◽  
Vol 5 (2) ◽  
pp. 36-72
Author(s):  
Vasiliki Koniakou
Keyword(s):  
Decision Making ◽  
Task Force ◽  
Standard Setting ◽  
Political Life ◽  
The Internet ◽  
Technological Determinism ◽  
Internet Governance ◽  
Internet Users ◽  
Democratic Principles ◽  
The Relationship

The article focuses on the relationship between the Internet Governance and democracy on the governance of the logical layer of the Internet.Due to the impactful role and the normative effects of standards, protocols and technical decisions for the Internet and Internet users, and the centrality of the Internet in almost every aspect of thesocial, financial and political life, it argues thatwe ought to examine the ideologies, narratives and assumptions that have informed and shaped key governance arrangements.It explores the influence of technological determinism as a technocratic governing mentality, applying the argument of Taylor Dotson in the context of Internet Governance, and more specifically on the governance of the logical layer, focusing on standard-setting and technical decision-making by the Internet Engineering Task Force (IETF).It argues that technological determinism has been pervasive in Internet Governance discoursesince the early days of the Internet, while standard-setting and technical decision-making are technocratically organized and non-democratic procedures, considering also how the technical community takes decisions, as well as how itself frames its tasks and perceives standard-setting and technical decision-making.It concludes arguing that we need to review the way governance on the logical layer is organized, dispelling technological determinism, while introducing social considerations and democratic principles.

scholarly journals Spinning the Web of Hate Online: A Critical Review from the Malaysian Laws

2015 ◽  
Vol 11 (28) ◽  
pp. 183
Author(s):  
Dr. Syahirah Abdul Shukor ◽  
Associate Professor Dr. Nazura Abdul Manap
Keyword(s):  
Social Networking ◽  
Critical Review ◽  
The Internet ◽  
Internet Users ◽  
Sustainable Economy ◽  
The Future ◽  
The Law ◽  
Social Networking Website ◽  
The Web

<p>In a multi-cultural society, living in peace and tolerance are keys to development and sustainable economy. Undeniably, the efforts taken by all stakeholders are essential in materializing the future and dream of a peaceful country. Since its independence, Malaysia has been struggling to maintain the unity and integration of the three main ethnics, the Malays, the Chinese and the Indians. Matters pertaining to media especially publications of printed presses are strictly supervised by the Ministry of Home Affairs. However, with the inception of the Internet, regulating content of the Internet might be impossible for the law makers. This paper examines how the emergence of social networking website such as <em>Facebook, MySpace</em> and even <em>Tweeting</em> have been misused by irresponsible Internet users in Malaysia. Spinning the web of hate online is like spreading virus to the netizens and yet, its impact if it is not well tackled by members of society, it might spark serious problem to the unity and harmony of ethnics in Malaysia. Next, this paper examines how law responds to problems arose on the Internet. Finally, this paper suggests that supervision and monitoring content of the Internet which promote hate might be challenging but such problem need to be tackled by the authorities with extra vigilant and full coordination with all authorities.</p>

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