scholarly journals Influence of Information and Communication Technology (ICT) in Tourism Sector: A Descriptive Approach

2020 ◽  
pp. 36-40
Author(s):  
Gajendra Sharma ◽  
Prakriti Dhakal

Nepal is a country blessed with natural beauty, diverse culture, majestic Himalayas, religious destination which attracts thousands of tourists every year making the tourism industry progressive to flourish. Information Communication Technology (ICT) proves to be an effective tool for strengthening the tourism industry. Thus, the purpose of this research study is to analyze about the past scenario of tourism industry, advent of ICT in tourism industry, positive impacts of ICT in tourism industry through in-depth interview with tourism experts and people who have worked for tourism since decades. This study is a form of qualitative research where narrative inquiry has been selected and the scenario has been analyzed through themes developed from the narratives. The result reveals that the emerging technology brings positive impacts to tourism industry assisting branding, promotion of the country, enhancing networks through communication and easily booking tours. The proper utilization of ICT helps to welcome tourists and to give identity of our country Nepal to the world.

Tourism, a multi-dimensional and multi-faceted activity with diverse social, cultural, economic and ecological impacts, got evolved as one of the largest and most significant economic sectors in the world. The lure of tourism as an engine of economic growth and diversification has been urging each and every country in the world to develop and promote it in the most possible manner (Dileep, 2018). As per the current projections, tourism is tend to grow further and it will remain as one of the most vibrant, growing and economically useful activities in the world having wide social and cultural ramifications in the years to come as well. Being an amalgam of industries, this sector includes a diverse range of industries like, intermediaries; transportation; accommodation; entertainment and recreation; shopping; hospitality; and infrastructure. Complex linkages and interrelationships exist among the various individual sectors of the tourism industry. The post second world war era has witnessed tremendous growth of tourism and in the same era has recorded the evolution and growth of information and communication technology as well. Information Technology has become one of the most fundamental and vital components of the successful businesses and organizations and is a major facilitator. In the growth of tourism as a major social phenomenon in the 21st century, Information and communication technology (ICT) too had played significant roles. Indeed, the relationship between tourism and ICT was symbiotic as well, since the latter sector got many opportunities for the application of it in the tourism sector, like in the air transportation which was a pioneer in developing transaction systems for handling the cumbersome booking data in the 1950s and 60s. Information systems for the core of ICT applications in businesses and organisations. Tourism Sector too has been using different types of information systems intensively in the international scenario. Kerala, one of the late entrants in the international tourism, has turned to be successful international tourist destinations within a few decades of time. The number of tourism arrivals has been registering consistent growth and the industry got expanded exponentially in Kerala. To compete globally, tourism of anywhere requires a variety of information systems. Kerala tourism industry is also not an exception to this. In this context, a study on the current usage of information systems in the tourism sector in Kerala seems inevitable. The study has to focus upon the types of information systems used by the tourism industry in Kerala, efficiency as well as the impacts of the usage of such information systems by the industry, comparing the scenario with the international standards and also to discuss about the future to suggest suitable solutions to look ahead to have more competence by the Kerala tourism


Author(s):  
Claresta Janice Jonathan ◽  
Riswan Tarigan

Indonesia is a nation that ethnically and culturally unique and diverse. It has potentials to leverage the growth of its tourism sector. The sector has become important to boost not only regional and also  nation- wide economic development. It can be growth further to a much larger scale by effectively utilising the pervasiveness of the information and communication technology (ICT). For example, ICT may facilitate the growth with e- tourism, which is an Internet-based marketing method. This work intends to understand the potential of using e-tourism and its effects on the development of  the  sector. Specifically, the study evaluates how the aspects  of marketing, business, and e-tourism are affected by the use of ICT and how they affect the growth of the tourism industry. A multivariate regression model is constructed to assess the case quantitatively. The empirical model suggests that the e-tourism may contribute the growth of the tourism sector by about 40%.


2021 ◽  
Vol 4 (1) ◽  
pp. 59-68
Author(s):  
Md. Tariqul Islam

Purpose- This study aims to review and analyze the articles related to social media applications and their impact on the tourism industry. Methodology- For conducting this study, three leading databases named Google Scholar, Science Direct, and EBSCO Host were used for data collection purposes, and the research was conducted in three phases. Selecting the database for collecting data was the first phase, which was carried out during the period between November 2020 to December 2020. In the second phase, screening of the collected data was done, and in the final stage, 46 articles were selected to conduct this study. Discussion- Over the last decade, the rapid advancements in information and communication technology (ICTs) have had reflective impacts on the global tourism sector. Both researchers and professionals have acknowledged that social media applications have a significant impact on both suppliers and consumers of the tourism industry. Findings- Based on the reviewed articles from the perspectives of the tourism consumers as well as the tourism suppliers, this study has found that consumers use social media in pre-during-post travel for searching different information and suppliers generally use social media for promotion, communication, management, research purposes.


2020 ◽  
Vol 13 (1) ◽  
pp. 95
Author(s):  
Moch. Rizki Indra Pratama

<p>Market performance is important to the company's development. This study examines the determinant factors of market performance through information and communication technology (ICT). The probability and simple random sampling methods were used to determine the sample. Furthermore, the research instrument was the questionnaire distributed personally to the respondents. The results show that the market performance of used car showroom MSMEs in the Malang was determined both directly and indirectly by information quality, eReadiness, use of ICTs, and market orientation, which is more dominant. The use of ICTs and market orientation fully and partially mediates the information quality and eReadiness on market performance, respectively.</p>


Author(s):  
Subramanian Chitra

Information Communication Technology (ICT) is playing an increasingly important role in professional and private lives worldwide and is thus also increasingly becoming a significant energy consumer and CO2 emitter. Green IT benefits the environment by improving energy efficiency, lowering greenhouse gas emissions, using less harmful materials, and encouraging reuse and recycling. The explosion of information and communication technology (ICT), including personal computers, servers and data centers, handheld and telephonic devices, and printers, over the past few decades has led to a particular focus on ICT’s environmental impact. Green computing refers to the practice of using computing resources more efficiently while maintaining or increasing overall performance. IT services require the integration of green computing practices such as power management, virtualization, improving cooling technology, recycling, electronic waste disposal, and optimization of the IT infrastructure to meet sustainability requirements.


Energies ◽  
2019 ◽  
Vol 12 (15) ◽  
pp. 2926 ◽  
Author(s):  
Mahmoud Saleh ◽  
Yusef Esa ◽  
Mohamed El Hariri ◽  
Ahmed Mohamed

This paper provides an extensive review of the conducted research regarding various microgrids (MGs) control techniques and the impact of Information Communication Technology (ICT) degradation on MGs performance and control. Additionally, this paper sheds the light on the research gaps and challenges that are to be explored regarding ICT intrinsic-limitations impact on MGs operations and enhancing MGs control. Based on this assessment, it offers future prospects regarding the impact of ICT latencies on MGs and, consequently, on the smart grid. Finally, this paper introduces a case study to show the significance and examine the effect of wireless communication technologies latency on the converters and the DC bus voltage of a centralized controlled DC MG. A DC microgrid with its communication-based control scheme was modeled to achieve this goal. The MATLAB simulation results show that the latency impact may be severe on the converter switches and the DC bus voltage. Additionally, the results show that the latency impact varies depending on the design of the MG and its operational conditions before the latency occurs.


2019 ◽  
Vol 7 (2) ◽  
pp. 30 ◽  
Author(s):  
Kabii Francis ◽  
John K. M. Wandaka ◽  
Naghea Jilo

Several studies have been conducted to examine the influence of technology on the travel and tourism industry. However, there exists limited literature on the adaptation and usage of Smartphone technology by Kenyan tour guides, a gap this study sought to address. The objective of the study was to examine the effect of Information Communication Technology (ICT) on tour guiding performance in Kenya, investigate the effect of smartphone usage on the guides’ performance and finally, explore the possibility of adoption smart guiding techniques by Kenya’s tour guides. The study used descriptive methods and target practicing tour guides as the respondents. The data collected was analyzed using the Pearson’s Chi-square test of independence. The findings indicated Smartphone technology positively influenced guides, performance (χ2=65.025;df 2; P<0.05).The study concluded that smartphone and information communication technology have significantly influenced guides performance and hence recommend to the government and other stakeholders to invest more in infrastructure that supports smart destinations, which offer interactive pre-tour services, during the tour and post-tour experiences. Innovation on applications that support real-time interaction with attractions, accommodation and financial institutions is recommended.


2020 ◽  
Vol 3 (4) ◽  
pp. 56
Author(s):  
Shahzadah Nayyar Jehan ◽  
Mudalige Uthpala Indeelinie Alahakoon

In 2000, Sri Lanka designed an ambitious plan for the introduction of information and communication technology (ICT) in most government functions and in the public service delivery (PSD) system in the country. This process started in the early 2000s and gained momentum with several local and internationally funded initiatives. A systematic innovation concept was incorporated within the ICT regime, which ensured bottom-up learning for a smooth transformation from paper to digitized PSD systems. Towards this end, the Information Communication Technology Agency (ICTA) and Lanka Government Network (LGN) were established. ICT incorporation covered the operations of most government agencies and departments to improve governance and PSD. We analyzed the efficiency of the ICT regime to understand its impact on public service employee output as well as on services to the public. We collected service delivery data from both the employees and their clients using a Likert-scale questionnaire. The questionnaire enquired about the utility of the ICT regime introduced in various departments and ministries (DMs) of the Sri Lankan government. This paper analyzes the overall and relative effectiveness of the ICT regime in terms of the inputs incurred and the outcomes realized. First, we calculated the Cronbach’s alpha to test the robustness of the data. Second, we applied ordinal logistics analysis to understand the interrelations among various measures (inputs) and their impacts (outcomes). Finally, we conducted specificity, sensitivity, and predictive value analysis to assess the accuracy of the investigative model. Our findings suggest a positive correlation between the inputs and the outcomes of the ICT regime introduced to digitalize PSD. Our results further indicate that although the inputs and the outcomes are positively corelated, this correlation is not sufficiently strong, and the ICT implementation measures need further emphasis to demonstrate any significant impact on user confidence in this regime.


Author(s):  
Veronika Denysenko ◽  
Maksym Vinnyk ◽  
Yulia Tarasich

<p>The development of ICT and globalization of education create new educational competitive environment which feature is the information communication technology and student mobility. So today, it is important not only the technical support of the educational process, but also the level of students’ readiness to use advanced information technology as one of the basic educational facility of information and communication teaching environment in higher educational establishments. In this regard, the main objectives of the paper are the analysis and display of the obtained results of research of IT specialties students' readiness of Ukrainian universities to use information technology in the educational process.</p>


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