scholarly journals The Analysis of Factors Affecting Unmet Need in Fertile Age Women in Sumberjambe District, Sumbersari, and Kaliwates

2018 ◽  
Vol 2 (6) ◽  
pp. 700-703
Author(s):  
Latifah Hanum ◽  
Ancah Caesarina Marchianti ◽  
Ristya Widi Endah Yani
Keyword(s):  
Quality Of Service ◽  
Family Planning ◽  
Research Design ◽  
Unmet Need ◽  
Sampling Technique ◽  
Service Access ◽  
Enabling Factors ◽  
Predisposing Factor ◽  
Cross Sectional

Unmet need family planning is a need for contraception that is not met. Fertile age women are said to be unmet need family planning if they wish to delay pregnancy or to terminate pregnancy for the next two years but not to use contraceptives. The purpose of this study was to analyze the influence of predisposing factors, enabling factors, and reinforcing factors in fertile couple women in Sumberjambe, Sumbersari and Kaliwates. The research design used was observational analytic with cross sectional research design. Samples taken in this study were 382 women of fertile couples age. The sampling technique used was multistage random sampling technique. Data anaysis used logistic regression. The results showed that there was influence of predisposing factor, enabling factor and reinforcing factor to contraception that was not fulfilled in fertile age women of knowledge with value of (p = 0.000), attitude with value of (p = 0.000), access service with value of (p = 0.000), quality of service with value of (p = 0.002), husband support with value of (p = 0.000), family panning officer support with value of (p = 0.000), and IEC treatment with value of (p = 0.000). Keywords: knowledge; attitude; social culture; service access; quality of service

Kepemilikan Jaminan Kesehatan dengan Kepuasan Pasien di Puskesmas Jetis 1 Bantul, Yogyakarta

2019 ◽  
Vol 4 (2) ◽  
pp. 325
Author(s):  
Aprianus Umbu Zogara
Keyword(s):  
Quality Of Service ◽  
Patient Satisfaction ◽  
Health Insurance ◽  
Quantitative Research ◽  
Sampling Technique ◽  
Chi Square ◽  
Cross Sectional ◽  
Cross Sectional Design ◽  
Chi Square Analysis

<p><em>Quality of service is an important thing that must be considered by every facility of health services in providing service to patients. Quality of service is closely linked with comprehensive and systematic services to provide excellent service without distinguishing any patients either public or health-care users. The purpose of this study to determine the relationship between the ownership of health insurance with patient satisfaction in Puskesmas Jetis 1 Bantul, Yogyakarta. This research is a quantitative research with cross- sectional design. Samples in this study were patients who came to visit or seek treatment and enrolled in Puskesmas Jetis 1 Bantul as many as 97 people taken by accidental sampling technique. Data were analyzed using chi-square analysis. The results showed most of the respondents who have collateral such as Askes, JKN, Jamkesda, and Jamkesmas (67%) were satisfied with the services provided. The result of chi-square correlation test shows that there is correlation between assurance ownership and patients satisfaction at Puskesmas Jetis 1 Bantul, Yogyakarta which is shown by Sig value. of 0.00 (Sig &lt;0.05). This study can be concluded that there is a significant relationship between guarantee ownership and patient satisfaction with the majority of patients who have more satisfied health insurance.</em></p><p><em><br /></em></p><p><em>Kualitas pelayanan merupakan suatu hal penting yang harus diperhatikan oleh setiap fasilitas pelayanan kesehatan dalam memberikan pelayanan terhadap pasien.Kualitas pelayanan berhubungan erat dengan pelayanan yang komprehensif dan sistematis untuk memberikan pelayan yang prima tanpa membedakan setiap pasien baik umum maupun pengguna jaminan kesehatan. Tujuan penelitian ini untuk mengetahui hubungan antara kepemilikan jaminan kesehatan dengan kepuasan pasien di Puskesmas Jetis 1 Bantul, Yogyakarta. Penelitian ini merupakan penelitian kuantitatif dengan desain cross-sectional. Sampel dalam penelitian ini adalah pasien yang datang berkunjung atau berobat dan terdaftar di Puskesmas Jetis 1 Bantul sebanyak 97 orang yang diambil dengan menggunakan teknik accidental sampling.Data dianalisis menggunakan analisis chi-square. Hasil penelitian menunjukkan sebagian besar responden yang memiliki jaminan seperti Askes, JKN, Jamkesda, dan Jamkesmas (67%) merasa puas dengan pelayanan yang diberikan. Hasil uji korelasi chi-square menunjukkan terdapat hubungan antara kepemilikan jaminan dengan kepuasan pasien di Puskesmas Jetis 1 Bantul, Yogyakarta yang ditunjukkan dengan nilai Sig. sebesar 0,00 (Sig &lt; 0,05). Penelitian ini dapat disimpulkan terdapat hubungan yang signifikan antara kepemilikan jaminan dengan kepuasan pasien dengan mayoritas pasien yang memiliki jaminan kesehatan yang lebih merasa puas.</em></p>

scholarly journals MUTU PELAYANAN DAN KOMUNIKASI TERAUPETIK YANG BAIK MENINGKATKAN KEPUASAN PASIEN PENGGUNA BPJS KESEHATAN DI RSI NU DEMAK

2018 ◽  
Vol 4 (2) ◽  
pp. 59
Author(s):  
Dyah Ayu Wulandari ◽  
Nadhifah Nadhifah
Keyword(s):  
Quality Of Service ◽  
Patient Satisfaction ◽  
Health Workers ◽  
Sampling Technique ◽  
Satisfaction Level ◽  
Class Iii ◽  
Therapeutic Communication ◽  
Cross Sectional ◽  
Nahdlatul Ulama

Berdasarkan data jumlah pasien rawat inap di RS Islam Nahdlatul Ulama Demak yang menggunakan BPJS Pasien kelas 3 pada tahun 2014 sebanyak 1.117 pasien. Pada tahun 2015 mengalami peningkatan menjadi 2.032 pasien. Penelitian ini bertujuan untuk mengetahui hubungan mutu pelayanan dan komunikasi terapeutik tenaga kesehatan dengan tingkat kepuasan pasien kelas III rawat inap pengguna BPJS Kesehatan. Desain penelitian menggunakan pendekatan cross sectional. Populasi pasien peserta BPJS Kesehatan yang dirawat di Instalasi Rawat Inap Kelas III estimasi / rata-rata dari bulan Januari sampai dengan Agustus 2016 berjumlah 95 pasien. Sampel dalam penelitian ini sebanyak 77 responden. Teknik pengambilan sampel menggunakan accidental sampling. Hasil Penelitian  yaitu ada hubungan mutu pelayanan tenaga kesehatan dengan tingkat kepuasan pasien kelas III rawat inap pengguna BPJS Kesehatan. Ada hubungan komunikasi terapeutik tenaga kesehatan dengan tingkat kepuasan pasien kelas III pengguna BPJS Kesehatan. Saran bagi instansi kesehatan agar meningkatkan mutu pelayanan dan komunikasi terapeutik tenaga kesehatan pasien kelas III rawat inap pengguna BPJS kesehatan Di RSI Nahdlatul Ulama Demak dengan memberikan pelatihan / workshop kepada tenaga kesehatan secara menyeluruh sehingga semua tenaga kesehatan menjadi lebih tahu tentang cara meningkatkan mutu pelayanan di RS tersebut.  Kata kunci: Mutu pelayanan; komunikasi terapeutik; tingkat kepuasan pasien  QUALITY OF SERVICE AND GOOD THERAPEUTIC COMMUNICATIONS IMPROVE THE SATISFACTION OF  HEALTH BPJS PATIENTS IN RSI NU DEMAK ABSTRACT Based on the data on the number of inpatients in hospital Nahdlatul Ulama Islam Demak BPJS Patients who use grade 3 in 2014 as many as 1,117 patients. In 2015 increased to 2,032 patients.  To determine the correlation Service Quality and Therapeutic Communication Health Workers With Patient Satisfaction Level Class III Inpatient Users BPJS. Design correlation with research using cross sectional approach. The patient population treated BPJS participants in Inpatient Class III estimated / average from January to August 2016 amounted to 95 patients. The sample in this research is class III inpatients users BPJS total of 77 respondents. The sampling technique uses accidental sampling. There is a correlation between quality of service and patient satisfaction level III class inpatient BPJS users. There is correlation between communication therapeutic and patient satisfaction level grade III users BPJS. Health institutions in order to improve the quality of care and therapeutic communication of health personnel of class III inpatient users health BPJS In RSI Nahdlatul Ulama Demak by providing training / workshop for health workers so completely that all health professionals become more knowledgeable about how to improve the quality of service in the hospital. Keywords: Quality of service; therapeutic communication;  patient satisfaction 

scholarly journals HUBUNGAN TIPE KEPRIBADIAN DENGAN KINERJA PERAWAT DI RUANGAN RAWAT INAP RSU GMIM BETHESDA TOMOHON

2019 ◽  
Vol 7 (1) ◽  
Author(s):  
Morits G. Kosegeran ◽  
Damayanti H. Pangemanan ◽  
Rivelino S. Hamel
Keyword(s):  
Health Services ◽  
Research Design ◽  
Public Hospital ◽  
Sampling Technique ◽  
Quality Of Services ◽  
Chi Square ◽  
Cross Sectional ◽  
P Values ◽  
Absolute Requirement

Abstrack : Since the development of society's knowledge is increasing rapidly, especially their knowledge of health, cmpetency has become an absolute requirement for nurses in providing health services. The quality of services have to be maintained in order to provide an excellent services. The performances of people in doing their work is always based on what personality they have which might affects the result of each works they do. The aimof this research is to know the relation between types of personality and nurse' performances in the ward of GMIM Bethesda Public Hospital Tomohon. Research methods this research design uses a cross-sectional approach and purposive sampling technique with 62 respondents. Data are collected by questionnaires.The Result isis using chi square in the level of significant 95% results p values = 0.000 < 0.05. Conclusionthis research shows that there is a relation between types of personality and nurse' performances in the ward of GMIM Bethesda Public Hospital Tomohon.Key words: Types Of Personality, Performance, NurseAbstrak : Kinerja perawat menjadi hal yang vital dalam peningkatan kualitas pelayanan yang ada pada sebuah instansi penyedia layanan kesehatan, dilihat dari data yang ambil sebagian pasien mengatakan perawat yang bekerja di RSU GMIM Bethesda Tomohon memiliki pembawaan yang ramah dalam berkomunikasi dan ada juga yang sebaliknya, hal tersebut dikarenakan perbedaan corak kepribadian seseorang yang nampak pada perilaku seorang perawat ketika berinteraksi dengan pasien.Tujuan penelitian ini adalah mengetahui hubungan tipe kepribadian dengan kinerja perawat di ruangan rawat inap RSU GMIM Bethesda Tomohon. Metode penelitian ini adalah cross sectional, teknik sampling dalam penelitian ini adalah total samplingberjumlah 62 responden. Pengumpulan data menggunakan kuesioner untuk mengukur tipe kepribadian dan kinerja perawat. Hasil Uji dengan menggunakan uji Chi Square pada tingkat kemaknaan 95 % diperoleh nilai signifikan p = 0.000 atau lebih kecil dari 0.05 (0.000< 0.05). Kesimpulan ada hubungan tipe kepribadian dengan kinerja perawat di ruangan rawat inap RSU GMIM Bethesda Tomohon.Kata kunci :Tipe Kepribadian, Kinerja, Perawat.

scholarly journals Unmet Need for Family Planning Among Women of Reproductive Age in Plateau State Nigeria

2018 ◽  
Vol 6 (06) ◽  
Author(s):  
Amina Mohammed ◽  
Esther Awazzi Envuladu ◽  
Elizabeth Onyi Okoh ◽  
Ize Anuwolapo Osagie ◽  
Mustapha Abdulsalaam Danimoh ◽  
...  
Keyword(s):  
Family Planning ◽  
Group Discussion ◽  
Unmet Need ◽  
Sampling Technique ◽  
Educational Status ◽  
Cross Sectional Study ◽  
Reproductive Age ◽  
Cross Sectional ◽  
Plateau State ◽  
Study Participants

Family planning provides individuals and couples the ability to adequately space each pregnancy. Contraceptive uptake is still low in developing countries. This study aims to determine the proportion of women with unmet need for family planning in plateau State. Methods and materials: This was a cross sectional study, employing quantitative and qualitative data collection techniques. Multistage sampling technique was used to select 300 study participants across the three senatorial zones in Plateau State. A semi structured interviewer administered questionnaire was used to obtain information from study participants while a Focussed Group Discussion (FGD) guide was used to conduct FGDs among women. Data was analysed using SPSS version 23. Results: The mean age of respondents was 25.4 years. The proportion of women currently using any form of contraceptive was 36%. Fifty-six percent of the respondents had unmet need for family planning. Educational status and parity were statistically significantly associated with having unmet need for family planning. In the FDGs most women of lower parity narrated that they would like to limit and space their pregnancies but were not using family planning commodities for fear of infertility, back ache, headache and complication such as convulsion in pregnancy. Conclusion: The use of family planning commodities is low and unmet need for family planning high in Plateau State. Interventions such as health education targeting mothers may reduce the proportion of women with unmet need for family planning. This will enable women adequately space and limit their pregnancies and reduce maternal morbidity and mortality. Key words: family planning, unmet need, limiting pregnancy, spacing pregnancy.  

scholarly journals Unmet need for family planning among women in rural Egypt

2018 ◽  
Vol 5 (4) ◽  
pp. 1252 ◽  
Author(s):  
Ragaa El-Masry ◽  
Noha Essam ◽  
Magda Ghoneim
Keyword(s):  
Family Planning ◽  
Rural Women ◽  
Health Workers ◽  
Past History ◽  
Unmet Need ◽  
Sampling Technique ◽  
Reproductive Age ◽  
Survey Study ◽  
Considerable Proportion ◽  
Cross Sectional

Background: Although Egypt has a strong family planning program; the downward trend in the unmet need has been reversed recently. Thus the present study aimed to assess the magnitude of unmet need for family planning, its common reasons and the associated factors among women of reproductive age group.Methods: this is a community-based cross sectional household survey study conducted in Awish El-Hagar village, Mansoura, Egypt during the year 2015-2016. Using an interviewer questionnaire; 394 rural women in childbearing period were surveyed via a systematic random sampling technique with the help of the outreach community health workers affiliated to Awish El-Hagar family medicine center.Results: The overall prevalence rates of unmet need for family planning and contraceptive use were 11.2% and 69.5% respectively, while the total demand for family planning was 80.7%. Infrequent sex (27.3%), fear from the side effects (25%) and husband opposition (15.9%) were the most frequent reasons for non-use of family planning methods among unmet need women. Logistic regressions explored that risk factors for unmet need women were having husband disapproved family planning, having only girls, perception that having >3 children to be ideal, working, having husband with the main family planning decision maker, with no past history of unintended pregnancy and having only boys.Conclusions: A considerable proportion of Egyptian women still have an unmet need for family planning that need to be addressed by more effective family planning and health education programs together with improving counseling strategies and enforcing the role of outreach workers.

scholarly journals HUBUNGAN KUALITAS PELAYANAN DENGAN KEPUASAN PASIEN DI PUSKESMAS ALALAK SELATAN KOTA BANJARMASIN

2018 ◽  
Author(s):  
Achmad Rizal
Keyword(s):  
Quality Of Service ◽  
Health Service ◽  
Health Center ◽  
Health Workers ◽  
Sampling Technique ◽  
Chi Square ◽  
Waiting Room ◽  
Cross Sectional ◽  
Patients Satisfaction

Satisfaction is the main criteria in evaluating the quality of health service. 3 out of 5 patients who visited Alalak Selatan Health Center claimed that they were not satisfied enough with the given service, such as there was still a lack of seats in waiting room and unfriendly health workers. The aim of this research is to know the relation between quality of service and the patients’ satisfaction at Alalak Selatan Health Center Banjarmasin City. Method was carried out by analytic survey with the cross sectional design and Accidental sampling technique. Sample of the research were 100 respondents. Instruments used were questionnaire and interview. Analysis used Chi Square test with the level of credibility was 0,1 (90%). Result of the research showed that the health service quality and the patients’ satisfaction had a relation (P &lt; 0,05). The suggestion given is that the increasing the service, facility, and giving attention to the patients are needed to increase the quality of service.

scholarly journals Hubungan Kualitas Pelayanan Dengan Kepuasan Pasien Rawat Jalan Di Puskesmas Belawan Tahun 2019

2019 ◽  
Vol 2 (1) ◽  
pp. 26-33
Author(s):  
Yulina Yulina ◽  
Rapael Ginting
Keyword(s):  
Quality Of Service ◽  
Sampling Technique ◽  
Data Retrieval ◽  
P Value ◽  
Chi Square ◽  
Cross Sectional ◽  
Health Care Satisfaction ◽  
A Value ◽  
Research Populations

Quality of service can be interpreted as conformity of professional standards with the utilization of resources effectively and efficiently, so that the needs of patients can be achieved optimal degree. Based on the Legatum Prosperity Index (2017) data which states Indonesia's global Health Index is ranked at 101 from 149 countries, this is because there are still many remote areas that are still difficult to access health care. Satisfaction to the quality of service as much as 51.0% of respondents who rate dissatisfied, such as the process of receiving the patient is served slowly, health officers do not timely come, and lack of hospitality of health officers in response to complaints Patients. The design of this research is an analytical survey with the Cross Sectional approach. The number of research populations is 98 outpatients. The sampling technique used is Purposive Sampling. Data retrieval using questionnaire measuring instrument. Analysis of data conducted in the analysis of Univariate and bivariate (test Chi-Square). The results of this study showed that the reliability with the P value is 0.042 < 0.05, the responsiveness with a value of P is 0.041 < 0.05, empathy with the value P is 0.015 < 0.05, and the guarantee with the value P is 0.042 < 0.05. Conclusions are reliability, responsiveness, empathy and assurance of having a relationship with patient satisfaction. It is hoped that Belawan health center to improve the service of reliability, responsiveness, assurance and empathy in Belawan Puskesmas.

PENGARUH KUALITAS INFORMASI DAN KUALITAS LAYANAN TERHADAP SIKAP DALAM PENGGUNAAN SISTEM APLIKASI DENGAN KEMUDAHAN PENGGUNAAN SEBAGAI VARIABEL INTERVENING PADA JASA TRANSPORTASI ONLINE (GOJEK) DI YOGYAKARTA

2019 ◽  
Vol 27 (2) ◽  
pp. 119-133
Author(s):  
Putri Aprilia Isnaini ◽  
Ida Bagus Nyoman Udayana
Keyword(s):  
Social Media ◽  
Quality Of Service ◽  
Information Quality ◽  
Sampling Technique ◽  
Ease Of Use ◽  
Quality Of Services ◽  
Quality Of Information ◽  
Transportation Services ◽  
Application Systems

This writing is done to determine the effect of information quality and service quality on attitudes in the use of application systems with the ease of use of the system as an intervining variable in online transportation services (gojek) in Yogyakarta. The sample in this study is customers who use online motorcycle transportation services in Yogyakarta. The sampling technique uses accidental sampling technique. Data collection is done by distributing online questionnaires through the Goegle form and distributed with social media such as WhatsApp and Instagram on a 1-4 scale to measure 4 indicators. The results of this study show 1) the quality of information affects the ease of use, 2) the quality of service affects the ease of use, 3) the quality of information influences attitudes in use, 4) the quality of services does not affect attitudes in use, and 5) ease of use attitude in use.

KEPUASAN KONSUMEN DITINJAU DARI KUALITAS PELAYANAN, STORE ATMOSPHERE DAN PROMOSI DI RUMAH MAKAN PONDOK JOWI SOLO

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
Shofia Zulfa Amalina ◽  
Sri Hartono ◽  
Ratna Damayanti
Keyword(s):  
Quality Of Service ◽  
Data Collection ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Consumer Satisfaction ◽  
Sampling Technique ◽  
Likert Scale ◽  
The Relationship

The purpose of this study was to analyze the effect of whether or not the quality of service, store atmosphere and promotion of consumer satisfaction at Pondok Jowi Restaurant Solo. The population in this study were consumers of Pondok Jowi Solo Restaurant in January 2020 at May 2020 with a total of 14,030 people. The sampling techniquemismpurposive samplingm which is a sampling technique with certain considerations by taking 100 respondents. Data collection uses a Likert scale questionnaire to measure respondents' answers to identify the relationship between service quality, store atmosphere and promotion of customer satisfaction. The results show that service quality, store atmosphere and promotion have a simultaneous and significant effect on customer satisfaction, servicei quality has assignificant effect on customer satisfaction, store atmosphere has a significant effect on customer satisfaction, and promotion has significant effect on customer satisfaction. Keywords: Service quality, Store atmosphere, Promotion, Consumer satisfaction

HUBUNGAN EFIKASI DIRI DENGAN KUALITAS HIDUP PASIEN GAGAL GINJAL KRONIK YANG MENJALANI HEMODIALISIS

2018 ◽  
Vol 5 (2) ◽  
pp. 56-63
Author(s):  
Abdul Wakhid ◽  
Estri Linda Wijayanti ◽  
Liyanovitasari Liyanovitasari
Keyword(s):  
Quality Of Life ◽  
Chronic Kidney Disease ◽  
Kidney Disease ◽  
Self Efficacy ◽  
Healing Process ◽  
Sampling Technique ◽  
P Value ◽  
Cross Sectional ◽  
Kolmogorov Smirnov

Background: Self efficacy can optimize the quality of life of clients who undergo the healing process due to chronic diseases. Individuals with higher self-efficacy move their personal and social resources proactively to maintain and improve the quality and length of their lives so that they experience a better quality of life. Objectives: the purpose of this study was to find the correlation between self efficacy and quality of life of patients with chronic kidney disease who undergo hemodialysis at RSUD Semarang Regency. Metode: This type of research was descriptive correlation with cross sectional approach. The samples in this study more 76 people with total sampling technique. The data collection tool for self efficacy was measured by General Self-Efficacy scale, for quality of life with WHOQoL-BREF. Statistical test used Kolmogorov-smirnov. Result: The result showed that self efficacy in patients with chronic kidney disease was mostly in moderate category (53,9%), quality of life in patients with chronic kidney disease was mostly in good category (68,4%). There was a correlation between self efficacy and quality of life of patients with chronic kidney disease who undergo hemodialysis at RSUD Semarang Regency, the result obtained p-value of 0.000 <α (0,05). Suggestion: Patients with chronic kidney disease can maintain good quality of life by helping to generate positive self-esteem and high self efficacy.

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