A Business Intelligence Maturity Evaluation Model for Management Information Systems Departments

2020 ◽  
pp. 255-270
Author(s):  
Josenildo Almeida ◽  
Manoel Joaquim Barros ◽  
Sérgio Maravilhas-Lopes
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Private Sector ◽  
Business Intelligence ◽  
Management Practices ◽  
Evaluation Model ◽  
Assessment Model ◽  
It Managers ◽  
The City ◽  
A Company

One of the biggest challenges for managers today is decision making. The adoption of technological solutions to obtain information more easily and intuitively is increasing, so decisions are taken with greater coherence. In this aspect, Business Intelligence (BI) appears as a tool that extracts, transforms, and enables data to be crossed to assist managers in making decisions. This chapter proposes a BI maturity assessment model to assess the level of this phenomenon in the management of the Information Technology (IT) area to verify the main reasons why the IT managers of a company from the private sector in the city of Salvador, Bahia, Brazil, do not use BI tools in their management practices whereas their clients implemented such processes in the last two years. As a result, the level of maturity reached was 01, denominated empirical management or without maturity.

The Contribution of Obeya for Business Intelligence

2021 ◽  
pp. 244-269
Author(s):  
Gonçalo Sousa ◽  
José Carlos Sá ◽  
Gilberto Santos ◽  
Francisco J. G. Silva ◽  
Luís Pinto Ferreira
Keyword(s):  
Decision Making ◽  
Business Intelligence ◽  
Performance Indicators ◽  
Paradigm Shift ◽  
Normal Functioning ◽  
Important Data ◽  
Planning Team ◽  
Weekly Meeting ◽  
Data Update ◽  
A Company

The main objective of the study is to minimize interdepartmental communication, potentiation of fast and efficient decision making, and computerization of data. Using software such as MS Excel® and MS Power BI®, a Power BI® tool was conceived to be capable of incorporating, for the entire company, the dashboards that collect the main KPIs of each department. After the tool was implemented, the company's paradigm shift was noticeable. Quickly, the weekly meeting of the planning team began to take place using the MS Power BI® dashboard. In this way, processes were automated and the important data for the normal functioning of the company became accessible to all departments, thus minimizing interdepartmental communication. The chapter shows an Obeya Digital that was implemented in a company in which all the performance indicators of each department are incorporated. In this way, information becomes accessible to all employees and manual data update processes are minimized.

Qualitative Analysis of IT/IS Evaluation Practices in Private Organisations in Saudi Arabia

2018 ◽  
Vol 7 (1) ◽  
pp. 1-16
Author(s):  
Saeed Q. Al-Khalidi Al-Maliki
Keyword(s):  
Information Technology ◽  
Saudi Arabia ◽  
Private Sector ◽  
Western World ◽  
Kingdom Of Saudi Arabia ◽  
Factors Affecting ◽  
It Implementation ◽  
It Managers ◽  
Is Evaluation ◽  
Evaluation Techniques

Many studies have been carried out on information technology/information systems (IT/IS) in the Western world, but little research has been conducted in the Saudi private sector. This study has been conducted to identify and examine the IT/IS evaluation processes employed in the Saudi private sector and any factors that hinder such organisations from evaluating their systems effectively. This article concentrates on the results of those interviews. Numerous studies have been conducted on the mechanisms of IT/IS evaluation techniques and the factors affecting their implementation, but there are very few studies in this field in Saudi Arabia, and they are generally sections of other main studies about IT implementation, use, and investment. This article aims to identify means of evaluating IT/IS in the private sector. 30 IT managers in private-sector companies were randomly selected from the list of top companies issued by the Council of Saudi Chambers of Commerce in the Kingdom of Saudi Arabia.

scholarly journals Knowledge Management System Pada PT. Central Bearing Sentosa Pekanbaru

2018 ◽  
Vol 4 (1) ◽  
pp. 20
Author(s):  
Risnal Diansyah ◽  
Edo Arribe
Keyword(s):  
Information Technology ◽  
Knowledge Management ◽  
Management System ◽  
High Flow ◽  
Knowledge Management System ◽  
Adaptation Process ◽  
Discussion Forums ◽  
New Employees ◽  
The City ◽  
A Company

Utilization of information technology can answer to the challenge of using knowledge management into the Knowledge Management System (KMS) application. One method that can be used to build KMS is Zack & Meyer Model combined with Nonaka & Takeuchi Model. The stages of the Zack & Meyer model are Acquire, Refine, Store, Distributed, and Present. As for the Nonaka & Takeuchi Model consist of Socialization, Externalization, Combination, and Internalization. PT. Central Bearing Sentosa (CBS) is a company that has many branches and one of them is in the city of Pekanbaru. The high flow of employee going in and out into the company makes PT. CBS requires strategies to help new employees adaptation process. In this case, the steps in the Zack & Meyer model are applied to PT. CBS. The goal is to get the application features relevant to the existing state in PT. CBS. Based on research conducted, the results obtained shows that the KMS built on PT. CBS has a set of features that consist of discussion forums, knowledge sharing, online meetings, messaging, libraries, wikis, and marketing maps

scholarly journals Analisis Perencanaan Strategis Sistem Informasi Pada Manies Group Madiun dengan Pemodelan Ward And Peppard Untuk Meningkatkan Pelayanan Pelanggan

2018 ◽  
Vol 8 (2) ◽  
pp. 97
Author(s):  
Sri Anardani ◽  
Andi Rahman Putera
Keyword(s):  
Information Technology ◽  
Information System ◽  
Information Systems ◽  
Strategic Planning ◽  
Department Stores ◽  
Analysis Methodology ◽  
The People ◽  
Building Information ◽  
The City ◽  
A Company

Manies Group is a company engaged in the sale of fashion that has been known by the people of the City of Madiun since 1971. Business competition is getting higher with the construction of several Mall and Department Stores. One strategy to deal with such competition is through information technology and information systems. For this reason, it is necessary to analyze the information system strategic planning for Manies Group. The purpose of this study is to identify data needs to develop information systems and information technology. The planning analysis methodology uses the framework of John Ward and Joe Peppard. The analysis results are mapped using portfolio designs using McFarlan's Strategic Grid. The final result of this research is a document on the IS / IT strategic plan that supports the process of designing and building information systems for Manies Group

scholarly journals Issues of Strategic Digital City

Urban Science ◽  
2019 ◽  
Vol 3 (4) ◽  
pp. 102 ◽  
Author(s):  
Sergio Silva Ribeiro
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Public Services ◽  
Survey Methodology ◽  
Evidence Based ◽  
Digital City ◽  
Academic Knowledge ◽  
The Government ◽  
The City ◽  
Technology Resources

In the contemporary era of information, it is a critical challenge for city managers to meet the demands of their citizens at the same pace as the development of its information technology resources. Guarapuava is an example of a centennial town that has been predominantly agricultural and now seeks to adjust to the population density and the new information age. Much like Guarapuava, many cities in Brazil and around the world are in a similar condition. The new reality of many towns is challenging for municipal managers. Strategic digital city is the application of information technology resources in the management of the city. The objective of this paper is to analyse the decision-making processes, strategies, public services, information technologies, and relationships with strategic digital city issues in the city of Guarapuava, Parana, Brazil. Using a survey methodology based on the research variables, we showed that the municipality has informal characteristics of the concept of a strategic digital city. Based on the results, the evidence domain types in the city are predominant for internet and colleagues inside the organization on a daily base. Google scholar is the most consulted research source of evidence. Respondents well know the term methodology. Their attitudes towards scientific research show that it is essential for managers and that managers are aware of how to use that technology. Related to evidence-based management the respondents, in general, agreed that using by evidence-based practices, managers can improve the quality of their work, and that this should be part of their formal education. Citizens should be utilised more as a source of evidence as well, as they are the users of the institutions. The strategies are more focused on the government and its administration, however, these strategies could include areas like science and technology. The city offers electronic public services to improve citizens lives, and to be more transparent in sharing information through these alternative channels. The analysis revealed the effort of the town to include citizens in the digital era, and its attempt to connect with them. The research serves as a reference for other municipalities with an interest in analysing projects related to the decision-making process, strategies, information, public services, and use of its IT resources. The study is also a contribution to academic knowledge in relation to the study of public policies related to urban management. Finally, the study contributes to the field of research related to the study of strategic digital city, serving as a basis for future studies in this discipline.

Information Technology Usage: The Indian Experience

2004 ◽  
Vol 29 (1) ◽  
pp. 83-92 ◽  
Author(s):  
M P Gupta ◽  
Sanjay
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Supply Chain ◽  
Inventory Control ◽  
Business Intelligence ◽  
Business Strategy ◽  
Information Needs ◽  
Market Place ◽  
Business Executives ◽  
Strategy Transformation

This paper attempts to understand the current state of Information Technology (IT) usage in select Indian organizations based on a questionnaire survey of business executives and IS staff of select IT-savvy organizations. In recent years, rapid changes and developments in the IT domain have created new leaders in the market place. Corporates, the world over, are leveraging on these developments through efficient supply chain, inventory control, and business intelligence applications for gaining an edge over their competitors. The Information System (IS) developed by these organizations is non-replicable thus providing the differentiation. Though Indian companies are aware of concepts such as supply chain, inventory control, etc., the actual implementation of such concepts is not that widespread. Also, the IS function in India is yet to establish itself as a mainstream business function. It is in this context that this paper makes an effort to understand the importance of IT as a key driver for business strategy and recommend to the industry to adopt some of the best practices prevailing in organizations worldwide. The analysis of the responses indicates that there is a discrepancy between the opinions of business executives and IS staff regarding the adequacy of the current IT systems. This situation can be remedied by implementing some of the suggestions which are as follows: The business executives and the IS staff should be located in the same place to integrate IT into the mainstream of business. Business intelligence application needs to be included in the portfolio of applications for business use. The Indian industry needs to be stepped up to the ‘informate’ stage as it is still in the ‘automate’ stage. CIOs have to play an important role by linking IT to business strategy. Information needs of the executives are increasing and necessary steps for imple- menting data warehousing and OLAP solutions need to be taken. Supporting IS should be put in place to facilitate decision-making. Key performance indicators (KPIs) should be clearly identified and incorporated into the IS to monitor the health of the organization. These initiatives are expected to have the following implications: tighter integration of IT with business strategy transformation from the ‘informate mode’ to the ‘transformate’ mode implementation of newer business intelligence tools development of information-based decision-making culture better understanding of organization's KPIs by the IS staff.

scholarly journals Analysis of Data Warehouse for Transactional Analysis Methods Online Analytical Processing (OLAP) at Company XYZ Silver

2017 ◽  
Vol 2 (1) ◽  
pp. 72
Author(s):  
Putu Widiadnyana ◽  
M. Azman Maricar ◽  
I Nyoman Arnawan ◽  
Sri Ariyani
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Data Warehouse ◽  
Production Costs ◽  
Transactional Analysis ◽  
Web Based ◽  
Analytical Processing ◽  
A Company ◽  
Processing Mechanisms ◽  
Sales Increase

Utilization of information technology is a necessity in looking at opportunities available for decision making by the management. With the ability of information technology to analyze existing used the data into useful information for a company. OLAP is Able to Overcome problems in the data processing mechanisms guided to know various information from different angles. By utilizing transactional analysis, then we know the reaction of customers in choosing the products that we will market. The result of Web-based sales has Decreased for the Gianyar and Denpasar regions but has Increased for the Ubud and online areas so as to give a benefit in terms of production costs. With the training for a sales increase of sales can evenly across locations and need input from customers related to minimize returns.

scholarly journals A UTILIZAÇÃO DA PESQUISA OPERACIONAL PARA RESOLVER PROBLEMA DE LOGÍSTICA EM TRANSPORTE RODOVIÁRIO DE CARGAS

2018 ◽  
Vol 10 (4) ◽  
pp. 01-08
Author(s):  
Marcus Ayrton Rocha de Lima ◽  
Douglas Fernandes ◽  
Flavio Alberto Oliva
Keyword(s):  
Decision Making ◽  
Road Transport ◽  
Microsoft Excel ◽  
The Road ◽  
Complex Decision Making ◽  
Complex Decision ◽  
On The Road ◽  
Breakeven Point ◽  
The City ◽  
A Company

Road freight transport is a dynamic, complex and competitive segment that will require quick and accurate decisions from its managers, since the mere fact of making a vehicle available on the road or in the city to meet customer needs does not imply the generation of results positive. Thus, decision-making in this sector should be carefully studied for the survival of the business. The scenario for this study is a fictitious cargo road transport company that, through one of its vehicles, should serve two specific customers. The aim of this article is to demonstrate the employment of Operations Research (OR) as a support in the most complex decision making, based on the Solver resource available in Microsoft Excel spreadsheets, aiming to solve a logistics problem and result simulations of a company that provides Recebido em: 08/08/2018Revisado em: 11/08/2018Aprovado em: 18/09/2018 2Colloquium Exactarum, v. 10, n.4,Out-Dez. 2018, p.01–08. DOI: 10.5747/ce.2018.v10.n4.e250transport services, based on constraints inherent to the enterprise in which the objective function must find the breakeven point and maximize the result.

scholarly journals IMPLEMENTASI BUSINESS INTELLIGENCE UNTUK MENENTUKAN TINGKAT KEPOPULERAN JURUSAN PADA UNIVERSITAS

2017 ◽  
Vol 2 (2) ◽  
pp. 135-138
Author(s):  
Ricky Akbar ◽  
Ria Oktaviani ◽  
Shabrina Tamimi ◽  
Syifa Shavira ◽  
Tri Winda Rahmadani
Keyword(s):  
Decision Making ◽  
Information Technology ◽  
Big Data ◽  
Business Intelligence ◽  
Research Application ◽  
Important Thing ◽  
Processing Data ◽  
Almost All ◽  
Information And Technology

In this globalization era that we face nowadays, information technology is the most important thing to be learnt or just to be known. Because in this all-sophisticated era, almost all the live's aspects are related with information and technology. It's not exception to determine the level of major popularized in on of University. In it's implementation, for sure it's difficult to determine which major is being the most popular, because there are so many data, so the process of decision making run slowly if it is done with standard query on database. Here is the used of Business Intelligence is really needed. By implemented Business Intelligence, the big data can be processed without any difficulties. On this research, application that we use is TABLEAU. TABLEAU is chosen because of its ease and its velocity on processing data. So that, it's hoped can ease in decision making for determining the most popular major at Andalas University.

scholarly journals The effect of supply chain practices on retailer performance with information technology as moderating variable

2021 ◽  
pp. 47-54 ◽  
Author(s):  
Zeplin Jiwa Husada Tarigan ◽  
Juan Alexander Jiputra ◽  
Hotlan Siagian
Keyword(s):  
Information Technology ◽  
Information System ◽  
Supply Chain ◽  
Supply Chain Management ◽  
Management Practices ◽  
Direct Impact ◽  
Chain Management ◽  
Spss Software ◽  
The City ◽  
Modern Retailers

Today, the retail industry has been overgrowing in offering various products to its customers. The retailer needs excellent support from the supplier to replenish the requirement based on the demand. This support can be achieved by using a secure and fast information system. Retailers, suppliers, and customers should be integrated using information technology and also practicing supply chain management for the benefit of all parties. This study examined the influence of supply chain practices on retailer performance and moderated by information technology. The study has surveyed eighty-six (86) retailer, using a questionnaire, domiciled in the city of Surabaya, Indonesia. Data analysis used SPSS software version 25 to examine the hypothesis. The results showed that supply chain practices had a direct impact on retailer performance; secondly, information technology moderated the effect of supply chain management practices on retailer performance with an increase of 14.70%. Finally, information technology had an impact on increasing retailer performance. This research has an impact on modern retailers to keep adjusting their business with the use of information technology. This finding also contributes to the current research in supply chain management.

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