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Published By Atma Jaya Catholic University Of Indonesia

2808-4810, 1411-3287

Jurnal METRIS ◽  
2021 ◽  
Vol 22 (01) ◽  
pp. 21-26
Author(s):  
Aprilia Tri Purwandari

Ketidaknyamanan dalam postur kerja dapat mengakibatkan berbagai permasalahan dalam bekerja. Musculoskeletal Disorders (MSDs) atau gangguan pada otot, sendi dan sistem syaraf merupakan permasalahan yang paling banyak terjadi akibat bekerja. Hal tersebut dapat mendatangkan kerugian, baik bagi pekerja maupun perusahaan. Salah satu penyebab musculoskeletal disorders adalah postur kerja yang tidak ergonomis yang dapat membahayakan keselamatan dan kesehatan pekerja. Tujuan penelitian ini adalah menganalisis postur kerja dalam mengoperasikan mesin pengolah sampah terintegrasi Creatics. Metode yang digunakan adalah adalah penyeberan kuesioner Nordic Body Map (NBM) untuk mendeteksi keluhan sakit pada bagian tubuh pekerja dan metode observasi Ovako Working Postures Analysis System (OWAS) untuk mendukung hasil kusioner NBM untuk menentukan risiko bahaya dari postur kerja. Hasil yang diperoleh adalah responden mengalami keluhan sakit pada kaki, lutut, paha, lengan, pinggang, lengan atas kanan, lengan bawah kanan, bahu kanan dan pinggang. Hal ini didukung oleh hasil penilaian dengan OWAS yang menunjukkan postur kerja masuk dalam kategori dua, yaitu berbahaya dan perlu perbaikan pada rancangan mesin Creatics di masa yang akan datang.


Jurnal METRIS ◽  
2021 ◽  
Vol 22 (01) ◽  
pp. 49-56
Author(s):  
Dicky Ramadhan Putra ◽  
Yuliana Riana Prasetyawati

The growth of coffee consumption in the community has a negative impact on the increase in the amount of plastic waste from coffee drinks. This condition is the focus of Starbuck's attention to produce green product reusable Color changing cups. Therefore, this study aims to determine the factors that influence buying interest in green product reusable color changing cups. The research method used is survey and the data analysis technique used is path analysis. Primary data was obtained through a questionnaire distributed to 80 respondents who are Instagram followers @starbucksindonesia who use reusable color changing cups at the Sahid Sudirman Center. The results showed that Green Product had a positive effect on repurchase intention through green advertising. This research also shows that the innovation of reusable color changing cups as a green product launched by Starbucks, was received positively and in accordance with the needs of people who have started to care about environmentally friendly products. Starbucks consumers will reuse reusable color changing cups as containers or glasses when purchasing drinks.  


Jurnal METRIS ◽  
2021 ◽  
Vol 22 (01) ◽  
pp. 27-36
Author(s):  
Warastra Nur Annisa

Shallot (Allium ascalonicum L.) is a horticultural commodity that has high economic value. The problems that occur in shallot commodities are easily damaged and rotten, easily experiencing shrinkage of scales, and fluctuating prices. Therefore, this study is aimed to identifying the shallot supply chain model and its risks, and then determining the appropriate mitigation for priority risks. The research method was carried out by purposive sampling and snowball sampling through in-depth interviews with the risk owner. Risk analysis is carried out using the ISO 31000:2009 standard and the risk priority is to determine by the value of the Risk Priority Number (RPN). The results showed that the shallot supply chain contained 19 models consisting of 6 tiers. The identified risks include 32 risks with 10 risks at avoid risk level, 2 risks at the transfer risk level, 17 risks at the level of managing risk, and 3 risks at the appetite risk level. Mitigation is carried out, namely at the farmer tier adding fumigation and blower in the warehouse, installing insect traps, applying advanced and simultaneous planting patterns, watering the plants before sunrise, spraying with fungicides and insecticides. In the slashing tier, you could pay onion to the farmer with a down payment and look for price information. In the tier of collectors, they applied advance payments, making sales records, and payment systems for fixed debts. At the tier sales, namely making records of sales, the system of payment of accounts payable for regular customers, and seeking information to the area available onion.


Jurnal METRIS ◽  
2021 ◽  
Vol 22 (01) ◽  
pp. 37-48
Author(s):  
Wibawa Prasetya

Komentar negatif yang dilontarkan pelanggan di media sosial mencerminkan bahwa masih terdapat kekurangan pada kualitas layanan yang diberikan oleh suatu perusahaan. Hal ini tentunya dapat berdampak pada citra perusahaan, perusahaan dimaksud adalah PT.XYZ Indonesia. Banyak keluhan yang disampaikan oleh pelanggan PT.XYZ Indonesia melalui sosial media twitter dan Instagram. Kondisi ini menunjukkan bahwa, nilai perusahaan PT.XYZ belum  diimplementasikan oleh karyawan dalam melaksanakan tugasnya. Tujuan penelitian ini adalah untuk mengetahui apakah budaya perusahaan mempengaruhi kualitas layanan, serta untuk membuktikan bahwa budaya perusahaan dan kualitas layanan berpengaruh terhadap citra PT. XYZ Indonesia. Subjek dalam penelitian ini adalah pelanggan PT. XYZ Indonesia dengan populasi sebanyak 2.200 orang, jumlah sampel yang diambil  sebanyak 100 orang yang dipilih dengan metode purposive sampling. Pengambilan data menggunakan kuesioner. Kemudian, data yang terkumpul diolah menggunakan Partial Least Square. Hasil penelitian menunjukkan bahwa bahwa budaya perusahaan berpengaruh positif dan signifikan terhadap citra perusahaan, serta budaya perusahaan dan penerapan kualitas layanan berpengaruh positif dan signifikan terhadap citra perusahaan. Melalui penelitian ini, diharapkan agar koordiasi antar karyawan perusahaan  dapat dilakukan lebih baik, Karyawan dapat lebih cermat dalam bekerja, serta lebih mengutamakan pelanggan


Jurnal METRIS ◽  
2021 ◽  
Vol 22 (01) ◽  
pp. 10-14
Author(s):  
Retno Indriartiningtias

Tanjung Bumi is a village located in Tanjung Bumi Subdistrict, Bangkalan District where most of the population has a small and medium industry producing Madura batik. The object of research was carried out at Batik Anugerah. The study was conducted to determine the level of technological sophistication carried out during the production process. The study was conducted on four components including technoware, humanware, software and infoware. Based on the four components, the TCC (Technology Contribution Coefficient) value will be included in the semi-modern category.


Jurnal METRIS ◽  
2021 ◽  
Vol 22 (01) ◽  
pp. 15-20
Author(s):  
Malvin Taruna

This study aimed to determine the workload of the workers to be used for incentive plan in the Quality Control Division, Company X. Studying work characteristics, a work sampling technique was used. Two workers from this QC division were participated in the study. A number of 440 observation were taken from each Worker 1 and Worker 2. Results showed that the percentages of productive time are 93.62% for Worker 1 and 91.81% for Worker 2. Meanwhile for workload resulted 151% and 138% for Worker 1 and Worker 2 (classified as overload for both workers). This study recommended the company to add one more worker to help in this workstation to reduce the workload of these two workers


Jurnal METRIS ◽  
2021 ◽  
Vol 22 (01) ◽  
pp. 57-66
Author(s):  
Christine Natalia ◽  
Chendrasari Wahyu Oktavia ◽  
Welhelmina Vince Makatita ◽  
Ferdian Suprata

Currently, the resilience of the company is not separated from the strength supply chain network. Without this network, so the business process will not run well. But the strong supply chain network became vulnerable to risk. It caused by complexity and a highly dependent supply chain network. These risks need to minimize. The method that can be used to minimize risk with integrating the house of risk method and Analytical Network Process. The purpose of these integration methods to identification and recognized interrelationships between risk agent’s mitigation strategies, so the effect of event risk can be reduced. And then, by looking strategies can reducing costs incurred by the company and efficiency of risk agent’s mitigation strategy. Based on the results of House of Risk stage 1, there are 25 causes of risk that need to mitigate. The risk mitigation strategies that obtained to minimize the causes of risk, are then processed by the Analytical Networking Process (ANP) method. Based on the results of the Analytical Networking Process (ANP) method, there are two risk mitigation strategies. House of Risk stage 2 has applied to measure the efficiency and the level of difficulty of these two risk mitigation strategies. The results showed that the best mitigation strategies are conducting training and measuring company’s performance.


Jurnal METRIS ◽  
2021 ◽  
Vol 22 (01) ◽  
pp. 1-9
Author(s):  
Nurul Hidayat

This research was conducted on micro, small and medium enterprises (MSMEs) in Tarakan City. To improve service innovation, micro, small and medium enterprises (MSMEs) in Tarakan City need knowledge sharing and absorption activities. This research was conducted on 150 workers in small, micro, and medium enterprises (MSMEs) in Tarakan City. Data collection was carried out using a survey method with a questionnaire. Survey responses submitted by respondents in this study indicate that knowledge sharing and absorptive capacity activities positively affect service innovation performance in micro, small and medium enterprises (MSMEs) in Tarakan City.  


Jurnal METRIS ◽  
2021 ◽  
Vol 20 (1) ◽  
pp. 33-44
Author(s):  
Iphov K. Sriwana ◽  
Kurniawan Kurniawan

PT. PAI is a footware company that produces sports shoes. The production process at PT. PAI, has a waste of 15.891%. To overcome the problems that occur, this study was conducted with the aim of identifying and proposing waste elimination. The method used is a lean manufacturing approach. One of the tools used is Value Stream Mapping (VSM) and Yamazumi Chart. The first stage to solve the problem is the identification of waste using the Waste Relationship Matrix (WRM), Waste Assessment Questionnaire (WAQ) and VALSAT. The second stage is carried out by designing the current Value Stream Mapping (VSM), designing the proposed improvements using the Yamazumi Chart to balance the production line and designing the Future VSM based on the results of the proposals that have been given. The result of identification using these tools is known that the biggest waste is waste in the process with a percentage of 15.891% followed by overproduction of 15.774%. Based on the calculation using VSM and Yamazumi Chart, elimination of waste can be done as much as 5.48%, reducing the number of workers by 32 people and reducing the number of work stations by 16 work stations


Jurnal METRIS ◽  
2021 ◽  
Vol 20 (1) ◽  
Author(s):  
Ferdian Suprata

In the rapid development many organisation rely on context data to support as well as to assist its decision making process. Consequently, Business Intelligence (BI), Dashboard, and Data Visualization emerged as primary tools in early 1990s as a way to help practitioners, data analyst, and data scientist to present context data into an actionable information for decision making process. However, despite its robust and powerful tools, recent study done by Kaggle’s survey in 2017 resulted that in the last five years, many companies were not able to create effective data-driven dashboard due to complex dataset, poor dashboard design, and insufficient storytelling. Hence, understanding of who is going to use dashboard, choosing which data and metrics to visualize in the right context, knowing how to convey information, driving engagement, and persuading audiences are essential in current business practices. This study is aimed to help practitioners to understand the impact of effective dashboard can have on decision making process, to design leveraging dashboard, and to present the dashboard in storytelling. A literature study is performed to gather all relevant information resulted in guidelines for dashboard creator. Case study in financial technology company is applied to experiment and to test the guidelines for assisting dashboard creator to present data-driven insight to the stakeholder.


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