Investigating experts’ opinion on outsourcing decision in facilities management practice in public Universities in Nigeria

2015 ◽  
Vol 13 (1) ◽  
pp. 27-44 ◽  
Author(s):  
JOB TAIWO GBADEGESIN ◽  
Theophilus Olugbenga Babatunde

Purpose – This paper aims to empirically investigate the factors and the level of influence on facilities management practice and analyze the relationship among the factors. It also examines the level of effectiveness of outsourcing decision. Recent research effort on outsourcing identified some factors that influence outsourcing decision-making. Design/methodology/approach – Copies of instrument titled “Questionnaire on Outsourcing Decision” designed through a review of outsourcing literature, pilot-tested on the professionals, with valid reliability test results, were used to collect data. Collected data were analyzed using percentage, t-test, Pearson correlation and chi-square. Findings – Majority of the respondents reported that outsourcing is an effective decision. Except for functional characteristics, all other factors (strategic, management, technical, economical and quality) are significantly different from the group mean values. While there is a positive and significant relationship among the influencing factors, there is no significant relationship between the years of experience and the perception on the effectiveness of outsourcing decision. Research limitations/implications – This study is limited to five selected tertiary institutions. The justification for their selection is attributed to their relative adequate infrastructural facilities, the existing practice of outsourcing and the size of the institutions. The further frontier of knowledge can be extended from here. Practical implications – The findings exposed the policymakers and stakeholders in the public universities to the major factors that affect the effectiveness of outsourcing and the direction for future practical research in the area of facilities management within the tertiary institutions of learning. Originality/value – The thrust of this paper provides check and balance in the adoption of outsourcing approach with tested instrument that ranks the influencing factors in facilities management practice in a developing economy within educational institutions.

2019 ◽  
Vol 11 (1) ◽  
pp. 251-267 ◽  
Author(s):  
Precious Chikezie Ezeh ◽  
Anayo D. Nkamnebe

Purpose With the increasing presence of Islamic banking to Nigeria’s banking space and its relative success in the predominantly Muslim Northern region, the question of its prospect in the predominantly non-Muslim southeastern Nigeria becomes legitimate and urgent. Thus, the purpose of this study is to predict the prospect of Islamic banking in Southeast Nigeria. Design/methodology/approach Three research questions were posed to address this objective. First, is there significant relationship between knowledge of Islamic banking concept and its prospects in Southeast Nigeria? Second, is there significant relationship between the relative advantage (principles) of Islamic banking concept and its prospects in Southeast Nigeria? Third, is there significant relationship between customers’ religion and prospects of Islamic banking concept in Southeast Nigeria? The study analyses using Pearson correlation, factor analysis with regression, t-test and ANOVA. Findings Knowledge of Islamic banking and prospects of Islamic banking show weak positive relationship and very low mean. In other words, Islamic banking is not well-known; therefore, the prospects of Islamic banking slightly depend on knowledge about Islamic banking. Furthermore, the relationship between Islamic principles and prospects of Islamic banking shows only 5 per cent impact, which means that factors other than Islamic principle will drive the prospects of Islamic banking in Southeast Nigeria. Two factors loading from factor analysis are “profit sharing” and “forbid of some business activities”. Finally, profit sharing influences the prospects of Islamic banking, while prospects of Islamic banking will be impeded by customers’ religion. Research limitations/implications The study was conducted in Southeast Nigeria which contains a small size of sample; the research adopted convenient sampling technique and a limited number of measures in the model. Nevertheless, the study provides new information about an emerging Islamic market. Originality/value Most previous studies concentrated on product attributes of innovation adoption or patronage. But this current study inculcated the consumers' religion, as it affects the prospects of Islamic banking in Southeast Nigeria. .


2015 ◽  
Vol 33 (1) ◽  
pp. 59-82 ◽  
Author(s):  
Dubem Ikediashi ◽  
Onuwa Okwuashi

Purpose – The purpose of this paper is to investigate and conceptualise significant factors influencing decision to outsource facilities management (FM) services in Nigeria’s public hospitals. Design/methodology/approach – Data for this study were collected using a cross-sectional questionnaire survey. A total of 85 responses were received from the six states comprising the study area while 11 of them were discarded due to missing data resulting in 74 usable responses. This gave an overall response rate of 61 per cent. Data collected were analysed using descriptive and inferential statistics as well as principal component analysis. Findings – Findings revealed that 25 of the 31 factors were significant in explaining the decision to outsource FM service in Nigeria’s public hospitals; while 15 of them grouped into six broad categories were selected based on their factor loadings during further analysis. Besides, it was also established from the study that “to improve performance standard”, “to improve quality of services” and “to improve timely delivery of services” are the top three rated factors. Research limitations/implications – The study complements the body of knowledge on “make or buy” decision theory by provided empirical insight into key attributes of outsourcing decision motives for FM services from the point of view of Nigeria’s public sector spectrum that can serve as benchmark for deciding on whether to outsource or not. Practical implications – The study also has practical implications. More is now known as a result of this research about what factors constitute drivers for outsourcing FM services within the context of Nigeria’s public hospitals. With an aggregate opinion from 74 public hospitals, the study provides hospital administrators and public managers with a list of prioritised factors for making rational informed decision about outsourcing of services in the hospitals. Originality/value – The study complements the body of knowledge on “make or buy” decision theory by providing empirical insight into key attributes of outsourcing decision motives for FM services from the point of view of Nigeria’s public healthcare.


2014 ◽  
Vol 12 (3) ◽  
pp. 303-322 ◽  
Author(s):  
Dubem I. Ikediashi ◽  
Stephen O. Ogunlana ◽  
Anthony O. Ujene

Purpose – The purpose of this paper is to investigate the state of sustainable facilities management (FM) practice in Nigeria particularly, as it relates to the sustainability policy and key drivers for sustainable FM practice among corporate organisations in Nigeria. Design/methodology/approach – The paper relied on data derived from a survey of 58 respondents (facilities managers and other top managers who have FM portfolios) representing 58 corporate organisations registered with Nigeria’s corporate affairs commission and interview sections in a case-study setting with three interviewees representing three corporate establishments in Nigeria. Findings – Findings identified health and safety, waste management and flexible working environment as the three main sustainability policy directions, in that order, while sustainability policy on biodiversity, urbanisation and forestation were the three least rated. Furthermore, the key drivers for sustainable FM practice are corporate image, job creation and waste reduction. Others are enhancing relation with stakeholders and reduction in energy consumption. Originality/value – This paper provides empirical evidence on the state of sustainable FM practice in Nigeria as a way of contributing to the much needed body of knowledge on sustainability in general and sustainable FM practice in particular.


Facilities ◽  
2014 ◽  
Vol 32 (9/10) ◽  
pp. 472-489 ◽  
Author(s):  
Dubem I. Ikediashi ◽  
Stephen O. Ogunlana ◽  
Prince Boateng

Purpose – This paper aims to examine key determinants that influence the decision to outsource facilities management (FM) services. FM is said to be acquiring increasing popularity all over the globe, with several sourcing strategies springing up for FM services provision. Design/methodology/approach – Based on questionnaire survey approach, this paper uses purposive sampling to administer 84 questionnaires to selected bank executives operating in the 21 licensed commercial banks in Nigeria, soliciting their responses about what constitute key determinants of outsourcing decision in the context of FM services provision. In all, 41 responses were received, giving a response rate of 49 per cent. Findings – Supported by empirical evidence, this study established 14 factors as key determinants of outsourcing decision for FM services provision. The top three rated factors were “to improve company’s focus”, “to make cost transparent” and “to improve stakeholders’ satisfaction”, while “to restrict own investment in staff”, “to retire personnel” and “to play along with trend in privatisation” were the least rated. There was no significant difference in the rankings of the factors by respondents, while most of the highly rated factors exhibited strong correlation with other factors. Research limitations/implications – Due to limited dimension of sample size, more robust techniques such as factor analysis and structural equation modelling could not be used. Originality/value – This paper provides an enhanced understanding of outsourcing decision and basis for further research into decision support models for outsourcing in the context of FM services provision.


Facilities ◽  
2019 ◽  
Vol 37 (13/14) ◽  
pp. 1185-1200
Author(s):  
Daniel Barbosa Cabral ◽  
Milton Cordeiro Farias Filho ◽  
Carlos André Corrêa de Mattos

Purpose The purpose of this paper is to examine the factors that influence the facilities management (FM) in construction sites in the Brazilian Amazon. Design/methodology/approach The study used structured questionnaires, with the participation of 136 facilities professionals in construction sites in the Brazilian Amazon. These sites were selected with help of 17 facilities managers. The survey achieved a total response rate of 76.5 per cent. The factorial analysis was performed after checking the adequacy of the sample to the technique. The results allowed the continuation of data processing and the use of exploratory factorial analysis to summarize the variables and identify the influencing factors. Findings The results indicated five factors that influence the FM on construction sites in the Brazilian Amazon, namely: negotiation with local entities; weather; local suppliers; manpower; and logistical infrastructure. With the proper understanding of these factors, facilities professionals could plan actions to minimize negative impacts over the FM on construction sites. Research limitations/implications The influence of factors on FM was studied from the professionals’ viewpoint. It is possible that there are other perspectives or other influencing factors. However, this work is limited to the analysis of the variables that make up the five dimensions presented. Practical implications Organizations and FM professionals might be interested in the results of this research to enhance the FM performance on the construction sites existed and to plan the implementation of the FM on upcoming construction sites. Originality/value This paper is the first large research about FM in construction sites conducted in the Brazilian Amazon and serve as a basis to other research works that promote the development of FM in Brazil.


2020 ◽  
Vol 14 (2) ◽  
pp. 215-228
Author(s):  
Isaac Nyarko Adu ◽  
Kwame Owusu Boakye ◽  
Abdul-Razak Suleman ◽  
Bernard Bekuni Boawei Bingab

Purpose The purpose of this paper is to propose and test a model to examine the factors that mediate the relationship between entrepreneurial education and entrepreneurial intentions among undergraduate students in Ghana. Specifically, the study identified entrepreneurial attitudes and behaviours (namely, risk-taking ability, self-efficacy, pro-activeness and behavioural control) that students ought to acquire through entrepreneurial education to increase their intentions to indulge in entrepreneurship. Design/methodology/approach The survey approach was adopted, with data collection done through administering questionnaires to students in the two public universities in the Central Region of Ghana. The model was tested using the partial least squares procedure. Findings The results found support for the proposed model, depicting that, with the exception of self-efficacy, other factors such as behavioural control, risk-taking ability and pro-activeness mediate the relationship between entrepreneurial education and entrepreneurial intentions of students. Research limitations/implications The major limitation of this study is that the proposed model was tested in only the public universities in the Central Region of Ghana. Subsequently, the validity of the model should be confirmed in other institutions. Practical implications The findings suggest that entrepreneurial education should be integrated into the course structure of all programmes across all disciplines in the tertiary institutions of Ghana. This will promote entrepreneurship and alleviate unemployment among university graduates. Originality/value The study provides a basis for tertiary institutions to develop programmes, policies and measures to help students to build upon their ability to take a risk, control their behaviour and be pro-active. This will influence their quest to become self-employed and not to rely on others and the government for employment after graduation.


Author(s):  
Stephen A. Woods ◽  
Nick Diprose ◽  
Mary Murphy-Diprose ◽  
Geoff Thomas

PurposeThis paper reviews literature on interim leadership and management through the lens of effective interim performance. The purpose of this review is to advance understanding of interim assignment performance and the antecedent individual psychological characteristics of effective interim leaders and managers, to improve the practice of managing interim leaders from a human resources (HR) perspective.Design/methodology/approachThe paper reports a targeted review of the literature on interim leadership and management.FindingsThe main proposition from this review is that the influence of individual factors on interim performance operates within the stages and contexts of assignments. Accordingly, the authors propose a framework of the demands on interim assignments (the interim assignment cycle), comprising stages of preparation, entry, delivery and exit. The paper subsequently reviews evidence of the potential individual characteristics (focussing on individual differences in personality, leadership approach, motivation and competencies) of effective preparation and entry to an assignment, actions and performance during an assignment and exit/disengagement.Practical implicationsThe findings of the review have implications for the selection and placement of interims into organizations and their management once appointed.Originality/valueThe main original contribution of the paper is to provide a framework around which interim assignments can be modelled and better understood. The paper discusses implications for future research, theory and human resource management practice and calls for a renewed research effort in this critical area of management and leadership.


2014 ◽  
Vol 28 (4) ◽  
pp. 400-412 ◽  
Author(s):  
Saeed Sadeghi Boroujerdi ◽  
Kaveh Hasani

Purpose – The purpose of this paper is to survey the relationship between thinking styles with creativity in physical education teachers. Design/methodology/approach – The research method is descriptive – applied and based on related purpose it was applicative. The study's statistical community includes all physical education teachers in the middle period in Iran and their numbers at the time of the study were 600 individuals. The statistical sample using a Morgan table was selected to be 235 individuals. To measure research variables two questionnaires (Sternberg thinking style and creativity, Torrance, 1972) were used. To calculate the validity of the questionnaire questions, Cronbach's α test was used, and the obtained α for the thinking style questionnaire and creativity were equal to 0.86 and 0.89, respectively. Descriptive and inferential statistics were also used in this study, which in statistical inference section (Kolmogorov-Smirnov test, Pearson correlation coefficient, Spearman correlation coefficient, Friedman ranking test and t-test) were used. Findings – The results showed that there is no significant relationship between individual characteristics (gender, education and work experience) and styles of thinking, but there is significant relationship between creativity and thinking style. Besides, there is a meaningful difference between creativity with thinking style. In the ranking between thinking style factors, significant differences were observed and at the end some proposals were stated. Originality/value – The theoretical framework provides a new direction for conceptualizing research, development and practice, designed to promote thinking, creativity in education and other sectors in a new era of globalization and great transformation.


Facilities ◽  
2019 ◽  
Vol 38 (1/2) ◽  
pp. 98-113 ◽  
Author(s):  
Terence Y.M. Lam

Purpose Outsourcing architectural and engineering services is a trend for public-sector construction projects. This study aims to examine what tender selection criteria should be considered when assessing the performance outcomes of consultants in relation to sustainable design, construction and management of buildings within the context of property and facilities management of existing building portfolios. Design/methodology/approach Combined qualitative-quantitative methods are adopted to examine the causal relationship between sustainable performance outcomes and influencing factors, using primary data collected from the estate offices of the UK universities, which form a unique public sector. The performance factors identified form the basis of selection criteria. Findings The qualitative multiple-case interviews identify economic, environmental, social and functional sustainability measures as the attributes of performance outcome. The quantitative hierarchical regression analysis generalises that sustainable performance outcomes can be significantly influenced by task and contextual performance factors. Research limitations/implications The scope of the study is limited to university estates. Further research should be conducted on other property and facilities management and construction-related organisations so that the sustainable procurement approach developed by this research can become more robust and applicable to the wider public sector. Practical implications At the tender stage, estate managers should adopt a sustainable procurement approach for selection of construction consultants: focussing on the significant task performance (project staff and execution approach) and contextual performance (collaborative consultant frameworks) influencing factors to optimise the project sustainability outcomes in relation to economic, environmental, social and functional values. Originality/value The sustainable procurement approach developed by this research benefits property and facilities management, as well as construction disciplines within the wider public sector, thus contributing to the government construction policy on promoting sustainability to the built environment.


2015 ◽  
Vol 13 (1) ◽  
pp. 5-26 ◽  
Author(s):  
Sunday Julius Odediran ◽  
Job Taiwo Gbadegesin ◽  
Mujidat Olubola Babalola

Purpose – The purpose of this paper is to contribute to the diffusion of facilities management (FM) as a sustainable tool to facility performance within the perspective of public universities in Nigeria. Design/methodology/approach – A review of the literature reveals the practices of FM in both the educational and institutional buildings. Factors influencing the practices and strategies for sustaining facilities condition were evaluated. Data were collected through a well-structured questionnaire administered on both the technical and managerial officers in charge of FM in Nigeria public universities. Data collected were subjected to both the descriptive and inferential statistical tools. Findings – The FM practice in the Nigeria public universities is found to be lagging behind private sector experience, despite the significant benefits of FM to learning process. In particular, passive actions are being taken to manage facilities, even when most are obsolete and deteriorated. Critical challenges to FM practice are low level of technology, poor funding and poor policy implementation. Outsourcing of technical personnel is essential to ameliorate the conditions of public universities’ facilities in Nigeria. Practical implications – This paper helps policymakers and administrators to know the condition of facilities and understand the FM practice in the Nigerian public universities. Originality/value – Reactive/passive practice is the norm in FM of public universities in Nigeria. However, outsourcing of technical personnel in FM has a great potential for functional facilities in public universities.


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