The relationship between social responsibility and public libraries accountability: The mediating role of professional ethics and conscientiousness

2021 ◽  
pp. 096100062110142
Author(s):  
Nima Soltani-Nejad ◽  
Marzieh Jahanshahi ◽  
Mohammad Karim Saberi ◽  
Nasim Ansari ◽  
Nayereh Zarei-Maram

Public libraries are powerful social institutions whose services have a positive contribution to civil society. As one of the most important and most visited social institutions, such libraries are responsible to the community. Promoting social responsibility in public libraries requires addressing issues such as librarians’ accountability, professional ethics, and conscientiousness. Accordingly, this study strives to address this research gap by examining the relationship between organizational social responsibility and accountability perceived by staff in public libraries. Based on theoretical foundations, librarians’ professional ethics and conscientiousness were considered as mediating variables. Quantitative research method was used for this study and six hypothesized relationships were formulated to develop a conceptual model. Study data were collected through a questionnaire. Data obtained from 362 librarians of Iranian public libraries were analyzed running SPSS software and Smart PLS 3.0. The results revealed that perceived social responsibility of public libraries directly contributes to their perceived responsiveness. Furthermore, the implementation of social responsibility by public libraries reinforces the professional ethics and conscientiousness of librarians. As a result, the professional ethics and conscientiousness will lead to improving the accountability of public libraries. Accordingly, this study can help public library administrators, policymakers, and librarians to develop more comprehensive strategies for providing services to citizens by focusing on their social responsibilities, thereby establishing their place in society.

2022 ◽  
pp. 264-292
Author(s):  
Mansour Alraja ◽  
Mohamed Hamdoun

This study aims to explore the ways in which targeted consumers engage with corporate social responsibility (CSR) activities on social media platforms, specifically when discussing their opinions and experiences regarding the CSR activities of their favorite brands. Therefore, the variable moral norms were integrated in the theory of reasoned action. The study data about consumers' engagement (CE) in corporate social responsibility communication (CSRC) over social media (SM) platforms—electronic word of mouth, or e-WoM—was collected from 290 actual engaged consumers in online ordering and involved in social media groups. The findings confirmed that the antecedent factors (consumers' attitudes, subjective norms, and moral norms) have a positive influence on consumers' intention to use e-WoM, while no effect was found on CE in CSRC in SM. Furthermore, e-WoM was found to have direct significant impact on CE in CSRC in SM as it mediates the relationship between the antecedent factors and CE in CSRC in SM.


Author(s):  
‏​‏​‏​​‏​‏​​‏​‏​‏​‏​‏​‏ Ghassan Awad Al - Aatharbah

The study aimed to investigate the relationship of social responsibility and excellence of the public sector in achieving sustainable development, and to know the relevance of social responsibility and excellence to internal and external environment for Land and Survey Department in sustainable development achievement in Jordan society. T0 achieve this goal the study data was collected from a random sample totalling 120 employees. , Leaders were selected as purposive sample amounting (10), within the sample to investigate the importance of sustainable development from their perspective because they develop strategies of public policies related to national national agenda and government trends within all working methodologies. The study used questionnaire as a tool to gather information. The study found that there is an impact of CSR on excellence and also found the that there is a relationship between social responsibility and sustainable development as well as having the effect of excellence on sustainable development. The study recommended the management of land and Survey Department to empower staff; in order to enhance the work environment and the application of the principle of equality of opportunity and to authorize powers. And to review the laws and legislation that govern department work in line with national developments and aspirations in Jordan, and enhance the investment climate for investors, whether internal or external; in order to support economic development in Jordan.


Author(s):  
Marina Y. Neshcheret

Based on local normative acts regulating the rules of conduct in public libraries in the United States, the author analyses the most acute problems associated with non-observance of public order and violation of legal norms by people without definite occupation and permanent home visiting reading rooms. Personnel of the American libraries is concerned with the problem of relationship with the specified category of users representing a quite significant part of the total number of visitors. Of particular concern are the incidents of drug use. Libraries are very vulnerable, as open to everyone, and users can spend there as much time as they would wish. In order to solve the problems associated with stay in library of the unemployed and homeless visitors, libraries actively cooperate with the city’s social institutions and with local police departments. Libraries have always been the guardians of humanistic values; however, today they are vulnerable to the challenges of time; they are trying to find a compromise between their duty to serve all users (regardless of their social status) and the need to maintain public order. There is required serious and responsible work on the rules governing user behaviour for solving this challenging problem. Introduction of rules for readers is dictated primarily by the objective to provide the ability for libraries to fully fulfil their mission. Created to ensure the protection of rights, interests and safety of users and library staff, the rules should be based on the current legislation to avoid ambiguity and, at the same time, to be humane, “flexible” and focused on contemporary realities.


Author(s):  
James Henri ◽  
Sandra Lee

In our global village dominated by economic rationalism does the public library have a social conscience? Issues given prominence by Patricia Glass Schuman's Social Responsibilities and Libraries, published in 1976 were revisited. As an area of larger community structure and debates of public good, the perennial topic of interest is fast becoming the current hot topic of librarianship. Literacy and learning have long been critical areas where librarians focus service, skills and programming in public libraries. This research project seeks to examine how librarians perceive other issues that often go hand-in-hand with literacy to help individuals and society achieve full potential. The research in this presentation and paper is part of a coauthored book that primarily examined politics and the public library discussing issues given new flavour in a post 9/11 world, economic rationalism and social responsibility, public Library as Social Space, engaging the poor and those marginalized because of access limitations. Freedom of information and privacy are perennial issues for libraries. It is clear that literacy continues to be a key issue for public libraries. Researchers analyzed responses received from open-ended questions on library professional listservs and present findings that indicate what librarians perceive as the role of public libraries to further socially responsible policy. They provide some insight into the most compelling issues for librarians, and what changes in librarian's/library roles have been perceived since 9/11. The findings from the study are also presented in the context of the impact it bears for school libraries, outlining further studies in that area.


sjesr ◽  
2021 ◽  
Vol 4 (1) ◽  
pp. 184-192
Author(s):  
Sidra Munawar ◽  
Khalid Hussain Abbasi ◽  
Dr. Naveed Iqbal Chaudhry

This study aims to explore the relationship between transformational leadership (TFL), transactional leadership (TSL) styles, and corporate social responsibility (CSR) practices. The study explains the role of leadership styles between CSR and organizational performance (OP) to investigate the influence of leadership styles over CSR practices this study is the first of its kind in the Asian perspective and Pakistan in particular. Self-administered questionnaires are used to conduct this large-scale field study, data is collected from major cities of Pakistan. Questionnaires are filled by executive managers and administrative staff.  Purposive sampling technique is adopted to approach the respondents. Obtained results prove that TFL is more closely interlinked to CSR practices and this relationship becomes robust with the involvement of stakeholder-oriented marketing. Moreover, findings suggest that TSL increases while the TFL decreases the relationship between CSR practices and OP.


Author(s):  
Ashley Edwards

Adopted in the late 1930s, the Library Bill of Rights grounded the profession in the core value of intellectual freedom. This core value was challenged in the 1930s, the 1960s, the 1990s, and again in recent years by calls for social responsibility within our ranks. The re-occurrent discomfort with upholding intellectual freedom is particularly evident today in the case of public library third party meeting room bookings by controversial speakers. Both the Toronto Public Library and the Vancouver Public Library (as well as the Edmonton Public Library for lending its support) have come under scrutiny by both specific voices within the field as well as the community more broadly. This is not the first time, nor will it be the last time, that publicly funded libraries are faced with controversy surrounding intellectual freedom.   Using critical information theory, this presentation examines important questions: How is intellectual freedom defined, redefined and confined today? What is the relationship between the core value of intellectual freedom and sister core values such as social responsibility, diversity and democracy? How do we uphold professional ethics (e.g., IFLA Code for Librarians and Other Information Workers) in instances when our personal, professional, institutional and/or association commitments do not align? As a 2019-20 SLIS research assistant, these questions are rooted in my ongoing academic explorations with Dr. Samek of the nature and extent LIS curricula (for both professionals and paraprofessionals) prepares graduates to negotiate the perpetually complicated core value of intellectual freedom from a position of confidence, and not fear, defensiveness or divisiveness.


2016 ◽  
Vol 31 (3) ◽  
pp. 124-131
Author(s):  
Aulia Aulia

The aim of this study was to empirically test the relationship between emotional intelligence, work engagement, and organizational commitment Indonesian Army personnels. A quantitative research method was used, utilizing scales of organizational commitment, emotional intelligence, and work engagement. Indonesian Army personnels of KOREM XX, KODIM, YY, and KODIM ZZ were the population of this study. Data analysis using regression techniques revealed an R value of .482 (p < .001). This showed a significant relationship between emotional intelligence, work engagement, and organizational commitment. In addition, partial correlation analysis showed a significant relationship between work engagement and organizational commitment (r = .447 and p < .001), but there was no significant relationship between emotional intelligence and organizational commitment (r = .129 and p > .05). Effective contribution of work engagement on organizational commitment of the Indonesian Army personnel was 23.2%.


2018 ◽  
Vol III (I) ◽  
pp. 415-427
Author(s):  
Shazia Kanwal ◽  
Mohammad Sohail ◽  
Hafiz Muhammad Inamullah

The objectives of the article were to highlight the relationship between Emotional Intelligence (EI) and teaching effectiveness of lecturers at public universities of Peshawar, Khyber Pakhtunkhwa. The researcher adopted a quantitative research design to examine the relationship between the variables under study. The population of the study was lecturers working at public universities of Peshawar. A multistage sampling technique was used to select a sample of the study. Data was gathered using the Self Report Measure of Emotional Intelligence and Teaching Effectiveness Scale. The validity of the instrument was determined through experts opinion while reliability was established using Cronbach Alpha. Data were analyzed applying Pearson Product Correlation using SPSS 20 version. The findings of the study revealed significant relationship between all the facets of emotional intelligence and teaching effectiveness. On the basis of findings it is recommended that higher educational institutions must focus on significance of EI for effective performance and for such purpose emphasise enhancing and promoting their EI skills.


2017 ◽  
Vol 38 (4/5) ◽  
pp. 226-236 ◽  
Author(s):  
Michael John Cavanagh

Purpose The purpose of this paper is to explore the effectiveness of community-managed libraries (CMLs) in England. It traces their history and considers the evidence base in respect of their effectiveness. Design/methodology/approach Through quantitative research (web surveys) with volunteers and chief librarians, the study establishes: the range of services being delivered; the perceived need for and extent of training given to volunteers; the criteria through which public library effectiveness can be measured, and the extent to which CMLs are able to deliver against these criteria. Findings The study found widespread variation in the range of services offered and the extent of training received. Further, it found significant differences of opinion and priorities between the research groups in respect of the relative importance of various effectiveness criteria and the ability of CMLs to deliver against these criteria. The evidence from this study points to a fragmented and inconsistent network of volunteer delivered libraries. A key reason is the variation in approach and level of support from local authorities. The paper concludes that the lack of national standards and consistently applied professional advice could be contributing to this variation and points to the Welsh Public Libraries approach, based on their standards framework, as a model that could be replicated. Originality/value These findings have implications for policy makers in respect of the case made for the reintroduction of a standard/quality framework to reduce service variability. The findings will also be of value to local authorities that are considering implementing a community-managed library model.


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