Features of conflicts of heads of internal affairs bodies and their manifestation in professional activities
The authors reveal the psychological determinants of the constructive behavior of police officers in interpersonal conflicts with various categories of citizens, as well as the development of algorithms for psychologically competent actions of an employee in typical emotionally intense interpersonal situations. In order to study the peculiarities of conflicts and their manifestations in the activities of the heads of the internal affairs bodies of the Russian Federation, an empirical study was carried out, in which 104 respondents took part - the heads of the territorial bodies of the internal affairs of the Russian Federation, both acting and temporarily undergoing training in various educational programs of the Academy. Department of the Ministry of Internal Affairs of Russia. The study showed that modern chiefs of internal affairs bodies are focused on the implementation in everyday practice of interaction with subordinates of the subject-cooperating approach, since it is close to the national mentality and contributes to effective prevention and settlement of conflicts. The most important task of the head of the internal affairs bodies in the process of managing socio-psychological conflicts is their objective complex analysis in order to use the positive experience of resolving conflicts and preventing the development of destructive socio-psychological conflicts. The process of managing socio-psychological conflicts involves the implementation of modern psychotechnologies. To effectively solve emerging problems, each police officer must master the necessary minimum of theoretical knowledge and practical skills of behavior in a conflict, i.e. get conflictological training.