scholarly journals Civil Servants’ View of the Development of e-Government in Slovenia

2014 ◽  
Vol 6 (4) ◽  
Author(s):  
Tina Jukić ◽  
Mateja Kunstelj ◽  
Mitja Dečman ◽  
Mirko Vintar
Keyword(s):  
Public Administration ◽  
Information Technologies ◽  
Active Participation ◽  
Civil Servants ◽  
Significant Discrepancy ◽  
The Public ◽  
Actual Use ◽  
Further Development ◽  
Job Context

The paper presents the results of a study focused on the so-called internal aspect of e-government – i. e., the aspect of the civil servants. It is wellknown that in both Slovenia and most other countries there is a significant discrepancy between the selection and the actual use of the possibilities that e-government provides. A substantial number of researchers have been intensely engaged in the study of factors inciting (mainly) the citizens to use e-government. In our belief, those factors need also be searched for within the internal e-government users, i.e. the civil servants. In this perspective, we have examined: (1) their use of, and satisfaction with, information technologies in the job context; (2) their skills required for e-government; (3) the effect of e-government on their job, their organisation, and public administration in general; (4) their views of further development of e-government within the public administration. A number of results indicate that responsibility for the low use of e-government by citizens and enterprises can in fact be partly ascribed to the civil servants. Further, the research has revealed that the surveyed civil servants lacked sufficient skills required for an active participation in the development of e-government, and that this development has not resulted in any vital changes in the operations of the public administration.

Are They Ready for Their Close-Up? Civil Servants and Their Portrayal in Contemporary American Cinema

Public Voices ◽  
2016 ◽  
Vol 11 (1) ◽  
pp. 8 ◽  
Author(s):  
Michelle C. Pautz ◽  
Laura Roselle
Keyword(s):  
Popular Culture ◽  
Public Administration ◽  
Civil Servants ◽  
Case Study Approach ◽  
The Public ◽  
Study Approach ◽  
American Cinema ◽  
Box Office ◽  
Narrative Forms

Perceptions of government and civil servants are shaped by a variety of factors including popular culture. In the public administration literature the significant role that film and other narrative forms have on citizens’ perceptions is duly noted, and there is ample research on politicians and military heroes in film, but a focus on civil servants remains largely elusive. Among the sparse literature centered on civil servants are studies that employ a case study approach or focus on a few films. In contrast, our research employs a large sample of 150 films. These films comprise the top ten box-office grossing films from 1992 through 2006; therefore we examine the films most likely to have been seen by a majority of movie-watching Americans. More than 60 percent of the films in our sample portray government as bad, inefficient, and incompetent. However, the data on more than 300 civil servants yield intriguing findings. Surprising, in light of the negative depiction of government, is the positive depiction of individual civil servants. Half of civil servants were positively portrayed, and only 40 percent were negatively depicted. Americans may view government negatively, but they see in film positive depictions of how individual civil servants can and do make a positive difference.

scholarly journals Digitalization in public administration institutions

2021 ◽  
Author(s):  
Modrite Pelse ◽  
◽  
Sandris Ancans ◽  
Lasma Strazdina ◽  
◽  
...  
Keyword(s):  
Public Administration ◽  
Information Technologies ◽  
The State ◽  
Mobile Internet ◽  
The Public ◽  
Employment Agency ◽  
Positive Effects ◽  
State Revenue ◽  
State Employment ◽  
And Migration

There is no doubt that digitalization processes make positive effects on the development of a company as emphasized and evidenced by many research papers and studies. However, there are a few empirical research studies on digitalization in the public sector, particularly in public administration institutions. Therefore, the present research aims to identify and compare the level of digitalization in four national public administration institutions: the State Revenue Service, the Office of Citizenship and Migration Affairs, the State Social Insurance Agency and the State Employment Agency. In Latvia, very good technical solutions and a broadband mobile Internet network are available, the number of Internet users increases all over the world every year, but are they widely used by public administration institutions to provide consumers with appropriate digital services? The State Revenue Service has reached the highest level of maturity in digitalization, and the institution has also allocated the most funds from its budget to information technologies and the maintenance of their systems. The level of digitalization is low in the State Employment Agency and the Office of Citizenship and Migration Affairs. The public requires public administration services to be available digitally on a 24-hour/7day basis.

scholarly journals Public Service Motivation: A Rationalist Critique

2018 ◽  
Vol 48 (1) ◽  
pp. 82-96 ◽  
Author(s):  
Chris O’Leary
Keyword(s):  
Public Administration ◽  
Empirical Research ◽  
Public Service ◽  
Public Interest ◽  
Public Service Motivation ◽  
Civil Servants ◽  
The Public ◽  
Public Resources ◽  
Bureaucratic Behavior

There has been a significant and growing interest, and growing empirical research, around Public Service Motivation (PSM) in recent years. There are few critiques of the construct, and none from a rationalist perspective. Given that the origins of PSM lie in attempts by public administration scholars to counter rationalist explanations of bureaucratic behavior, this lack of countercriticism is surprising. This article provides a rationalist critique of PSM. It argues that PSM is consistent with, and not an alternative to, rationalist understandings of what motivates individuals. It also argues that a significant gap in the PSM literature is around how civil servants and others make decisions; decisions about the public interest, and thus how and when to allocate public resources. It concludes that seeing PSM as consistent with rationality, and specifically as a form of expressive interests, answers many of the remaining questions about PSM and addresses the substantive gaps in the construct.

scholarly journals Perception of civil servants regarding the professional performance assessment process in the Republic of Moldova

2021 ◽  
pp. 148-158
Author(s):  
Ana Varzari ◽  
Keyword(s):  
Performance Evaluation ◽  
Public Administration ◽  
Empirical Research ◽  
Civil Servants ◽  
Assessment Process ◽  
Sociological Research ◽  
The Public ◽  
Republic Of Moldova ◽  
The Republic ◽  
The Impact

This article includes an empirical research of the process of evaluating the performance in the public service of the Republic of Moldova, in the perception of civil servants. The importance of the quality of human resources and personnel policy in the public administration and the role of performance evaluation in order to streamline public administration were highlighted. In order to have a better understanding of the impact of performance appraisal of civil servants on the administration process in the Republic of Moldova, a study was conducted by collecting empirical data. Empirical research illustrates the state of affairs in this segment of the competitive labor market. The application of sociological research methods, techniques, procedures and tools provided the opportunity to study the perception of civil servants on the performance evaluation process in the Republic of Moldova.

scholarly journals The Electronization of Procurement in Russia: The Implementation Results and Barriers to Development

Legal Concept ◽  
2021 ◽  
pp. 58-62
Author(s):  
Olga Krasnova ◽  
Keyword(s):  
Information System ◽  
Public Administration ◽  
Methodological Framework ◽  
The Public ◽  
Electronic Procurement ◽  
Russian Economy ◽  
Comparison Results ◽  
Characteristic Features ◽  
Procurement System ◽  
Further Development

Introduction: the level of digitalization of the Russian economy achieved so far contributes to the formation of a digital platform for the public administration, whose further improvement will undoubtedly accelerate and simplify the interaction of the state with business. In recent years, the procurement sector has also been reformed in this direction: its electronization has been carried out, whose important stage has been the creation of a Unified Information System. The relevance of studying the results of these reforms lies in the need to identify the barriers to the development of electronic procurement, whose transformation into digitalization will certainly contribute to improving the efficiency of Russia’s economic development. The purpose of the study is to assess the effectiveness of the electronic procurement system in Russia and to identify the factors hindering its development to develop proposals for its improvement. Methods: the methodological framework for the study is statistical and theoretical analysis, synthesis, comparison. Results: the paper presents the assessment results of the effectiveness of the electronic procurement system in Russia, its role in the country’s economy, as well as the factors hindering its development. In the course of the analysis, the main characteristic features of the modern procurement system are highlighted; the relative savings in procurement are investigated. Conclusions: among the key shortcomings, the instability of the legislation in procurement and the wrong orientation of efforts to improve the functioning of the Russian procurement system are identified. The results obtained can serve as a basis for the development of proposals for its further development.

scholarly journals ANALYSIS AND DIRECTIONS FOR IMPROVING THE SYSTEM OF INCENTIVES FOR EMPLOYEES IN THE CIVIL SERVICE

2021 ◽  
Vol 9 (2) ◽  
pp. 49-61
Author(s):  
Elena Ivanova ◽  
Elena Kolesnichenko
Keyword(s):  
Public Administration ◽  
Civil Service ◽  
Objective Assessment ◽  
Civil Servants ◽  
Equal Opportunities ◽  
Actual Problem ◽  
The Public ◽  
Regional Administration ◽  
Effective Use ◽  
Combination Of Material

The article examines the actual problem of stimulating the work of civil servants. The authors analyzed the theoretical aspects of motivation and stimulation and concluded that the interpretations of the concepts of motivation and stimulation have significant differences, and the emphasis should be on the combination of material and non-material tools. The analysis of the motivation system for civil servants was carried out on the basis of materials from one of the departments of the regional administration. It was revealed that for certain structural divisions of the civil service, an outflow of personnel is characteristic, and the main reasons are: dissatisfaction with the level of material support; discrepancy between the level of wages and the costs of individual resources for the implementation of labor activities; lack of recognition of their merits. The authors analyzed the content of tangible and intangible instruments in the public administration system and concluded that the main principles of intangible incentives for civil servants should be: justice, equal opportunities, objectivity, consistency, transparency, awareness. Recommendations on the effective use of the system of non-material incentives are offered: ways of non-material incentives for an employee should be tangible; carry out only an objective assessment of the results of activities; the criteria should be made clear, transparent and easily verifiable; the indicators, in accordance with the achievement of which the incentive is carried out, must be achievable; control at all stages of measures for non-material incentives for employees.

Moral and Ethical Problems of Public Service Development

2021 ◽  
pp. 18-22
Author(s):  
E. Il'chenko ◽  
O. Gorina
Keyword(s):  
Public Administration ◽  
Civil Service ◽  
Civil Servants ◽  
Service Development ◽  
Government Programs ◽  
Ethical Problems ◽  
The Public ◽  
Separate Region ◽  
Structural Entity

The civil service is a structural entity endowed with a certain amount of competence and authority necessary for the implementation of the tasks assigned to it. An analysis of the effectiveness of the public administration sector indicates a clear relationship between the activities of civil servants and the performance of government bodies. The quality of the work of the authorities has a significant impact on the effectiveness of the implementation of government programs. Modern conditions for reforming the civil service require civil servants to have such qualities as: education, upbringing of civil servants, their professionalism, driving motives for entering and passing the civil service. It becomes obvious that the lack of these qualities among civil servants reduces the effectiveness of the implementation of government initiatives. The article presents the results of research on the moral and ethical problems of the development of the state civil service at the level of the country and a separate region.

scholarly journals Digital skills vs soft skills: New professional development competences in public service

2021 ◽  
Vol 13 (1) ◽  
pp. 89-109
Author(s):  
Julia Iu. Lektorova ◽  
◽  
Andrei Iu. Prudnikov ◽  
Polina V. Medvedeva ◽  
◽  
...  
Keyword(s):  
Professional Development ◽  
Content Analysis ◽  
Public Administration ◽  
Soft Skills ◽  
Civil Servants ◽  
Maximum Efficiency ◽  
Advanced Training ◽  
The Public ◽  
Expert Interview ◽  
Digital Competencies

Introduction: interaction on virtual communication platforms between the authorities and the population brings forward the issue of civil servants professional development. Objectives: to define a conceptual approach to the content of digital professional development programs for civil servants, to detail the strategic knowledge and tactical skills required in modern public administration in the context of the socio-political sphere digitalization. Methods: an expert interview; comparative-comparative method of analyzing digital platforms for advanced training of civil servants; content analysis of the “Leaders of Russia” and “Leaders of Russia. Politics” participants’ comments. Results: the article presents the data on a comparative study of educational platforms for advanced training of civil servants in the field of digital literacy. The framework of the necessary digital knowledge in the public management system has been proposed, aimed at the structural subdivisions of authorities responsible for strategic communications with the population. The results of the expert interviews and content analysis actualize the demand for digital competencies among the civil servants. Conclusions: the system of professional retraining of personnel for the civil service should meet the new requirements, namely to ensure the efficient functioning of e-government services, crowdsourcing platforms, official departmental web resources as well as groups and pages in social networks, and to maintain there a dialogue and interaction with the population. The new functionality of a civil servant arising from digitalization of the public administration system requires the development of new approaches to the competence-based model of his training and retraining. This brings forward the importance of digital competencies and skills complemented by a constant improvement of soft skills. The existing mechanisms for mastering these competencies in Russia make it possible to solve the problems of improving the entire system of public administration, but not with maximum efficiency. It is obvious that the market of advanced training services for civil servants is not sufficiently developed and the resources spent on these purposes aren’t used in the most optimal way.

scholarly journals The Demand for Public Administration Education in the Czech Republic

2021 ◽  
Vol 21 (1) ◽  
pp. 7-32
Author(s):  
Onur Kulaç ◽  
Lucie Sobotková ◽  
Martin Sobotka
Keyword(s):  
Czech Republic ◽  
Public Administration ◽  
Information Technologies ◽  
Family Policy ◽  
Learning Preferences ◽  
The Czech Republic ◽  
The Public ◽  
Current State ◽  
Wide Range ◽  
The University

Public administration is overwhelmingly crucial in providing citizens with the best accessible, affordable, effective, and efficient services. Governments need qualified human resources for satisfactory employment processes. Therefore, higher education institutions play a crucial role in supplying the education in the field of public administration. Universities and various institutes from all over the world have numerous public administration education programmes. In this context, students as well as professionals have a wide range of opportunities to get an education in public administration so as to be employed in the public or relevant sectors. In parallel with globalisation and the development of information technologies, new professions have started to emerge and significant changes have been observed in people’s learning preferences. The Czech Republic is one of the significant Central European countries to offer an education in public administration. To this end, the study examines public administration education in the Czech Republic and looks more closely at public administration education at the University of Pardubice, which offers programmes in the area of public administration and the public sector. The analysis is performed based on a statistical evaluation of students’ interest over a span of 16 years. Finally, the demand for public administration education at the University of Pardubice is analysed in order to put forth the current state of public administration education by comparing it with other relevant faculties in the Czech Republic. The conclusion of the study is devoted to considerations on the possibilities of supporting education in the Czech Republic. More consistent supervision from the position of the state seems appropriate, but also support for a family policy aimed at reconciling professional and family life.

scholarly journals La rehabilitación de la condición de funcionario tras condena penal. Un análisis a la luz de los principios rectores de la potestad punitiva

2019 ◽  
pp. 47
Author(s):  
Antoni Gili Pascual
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Critical Review ◽  
El Paso ◽  
Civil Servants ◽  
Royal Decree ◽  
The Public ◽  
Legal Provisions ◽  
Execution Phase ◽  
Actual Content

En relación con las penas de inhabilitación para el ejercicio de la función pública, a menudo la atención del penalista termina en el momento de su imposición. Sin embargo, la fase de ejecución e incluso la fase posterior al cumplimiento de su efecto temporal sigue planteando cuestiones de enorme relevancia, pues estas penas se ven afectadas por disposiciones legales y reglamentarias capaces de acabar perfilando, en el fondo, su propio contenido, como se estudia en este trabajo. Tal es el caso de la normativa que regula hoy la rehabilitación administrativa del funcionario, representada fundamentalmente por el R.D. 2669/1998, de 11 de diciembre. Teniendo en cuenta la unidad de la potestad punitiva del Estado y los principios fundamentales que deben limitarla, como la prohibición de bis in ídem, el presente artículo revisa los criterios actualmente establecidos en dicha regulación. Desentrañar en qué cabe legítimamente fundamentar —si es que cabe hacerlo— esta posibilidad excepcional de reincorporar al servicio público, por decisión administrativa, a quien fue condenado por sentencia penal firme a quedar excluido definitivamente de ella, constituye en este trabajo el paso previo para poder efectuar después, de forma razonada, dicha revisión crítica. El artículo evidencia que, al igual que ocurre con otras instituciones penales utilitarias de nuestro ordenamiento, como puede ser, salvando las distancias, el caso del indulto, también la rehabilitación de la condición de funcionario requiere una reinterpretación de su fundamento acorde con los principios constitucionales, conforme a la cual adaptar después su regulación y funcionamiento. With penalties involving disqualification from public office, legal experts’ attention comes to an end once the sentence has been imposed. However, the execution phase and even the phase following compliance with its temporary effects continue to raise issues of huge relevance, since these sentences are affected by legal provisions and regulations which can basically finally shape their actual content, as studied in this paper. This is the case of the legislation that today regulates civil servants’ re-admittance to the public administration, mainly represented by Spanish Royal Decree 2669/1998, of December 11th. Bearing in mind the unity of the State’s ius puniendi and the fundamental principles that must limit the said right, like the non bis in idem principle, this paper reviews the current criteria that regulate these limits. It strives to determine the legitimate grounds, if they do indeed exist, for that exceptional possibility in which someone who has been finally sentenced to perpetual disqualification should be re-admitted to public service under an administrative ruling. This is followed by a reasoned critical review of the situation.

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