Analysis of Web Quality Provided by Pintwire Informatics in IT Industry: Using WEBQUAL Instrument

2015 ◽  
Vol 7 (1) ◽  
pp. 65
Author(s):  
Sarita Kanaujiya ◽  
Preeti Gusain ◽  
Neha Agarwal ◽  
Soni Wadhwa
Keyword(s):  
Regression Analysis ◽  
Online Survey ◽  
Satisfaction Level ◽  
It Industry ◽  
Website Quality ◽  
Indian Context ◽  
Quality Dimensions ◽  
Internet Penetration ◽  
Web Quality ◽  
Evaluation Parameters

The enhanced internet penetration and the increased usage of the facilities provided by the e-commerce websites, and thus generate the urge to find out the best amongst the options and the factors determining it. This paper tries to explore the optimally performing e-commerce websites in the Indian context based on the evaluation parameters highlighted by WebQual. The issue of website quality is tackled from the perspective of 'Voice of the Customer'. In this paper an online survey is administered through questionnaire with a sample of 60 respondents in Delhi&NCR, to examine the customers' satisfaction level involved with website quality that is influenced by a series of quality dimensions which hinder in delivering the best web quality in IT industry. To observe the questionnaire WEBQUAL instrument was used and response was taken to examine the different aspects associated with customer's satisfaction level. It is tested with the help of regression analysis.

The Influence of Aviation Companies’ Perceived Websites Quality on E-Trust

2011 ◽  
Vol 1 (1) ◽  
pp. 14-29 ◽  
Author(s):  
Abeer Hmoud Al-Faouri ◽  
Mohammed Mufaddy Al-Kasasbeh
Keyword(s):  
Regression Analysis ◽  
Multiple Regression Analysis ◽  
Website Quality ◽  
American Universities ◽  
Trust Level ◽  
Proposed Model ◽  
Quality Dimensions ◽  
Content Design ◽  
Website Use

In this study the researchers identify different perceived website quality dimensions. They empirically explore the influence of perceived Website quality dimensions (content, design, use and interactivity, privacy, security and customization) on E-trust: 247 students, instructors, and employees passengers from 12 nationalities in Jordanian, Arabian and American universities were the respondents of this study. A questionnaire was used to explore their perceptions of the last aviation company’s website quality (each of them traveled on) and their E-trust level. Multiple regression analysis was used to test the proposed model. The results indicated that while constructs use and interactivity and design were found to be predictors of E-trust, the constructs for security, customization, content and privacy were not. Perceived quality of website use and interactivity was the strongest predictor of E-trust. This knowledge can provide the website administrators in aviation companies with ways to increase trust in e-transactions among their passengers’ customers.

The mediating impact of stickiness and loyalty on word-of-mouth promotion of retail websites

2014 ◽  
Vol 48 (9/10) ◽  
pp. 1828-1849 ◽  
Author(s):  
Sanjit Kumar Roy ◽  
Walfried M. Lassar ◽  
Gul T. Butaney
Keyword(s):  
Undergraduate Students ◽  
Structural Equation ◽  
Online Survey ◽  
Word Of Mouth ◽  
Website Quality ◽  
Content Type ◽  
Confirmatory Factor ◽  
Quality Dimensions ◽  
The Relationship

Purpose – The purpose of the study is to develop and empirically test a model which examines the relationship between e-servicescape dimensions, website quality dimensions, website stickiness, website loyalty and word-of-mouth (WOM). The role of WOM in influencing consumer behaviour is documented in literature. However, despite its growing importance, research on the antecedents of WOM in the e-retail context is sparse. Design/methodology/approach – Data were collected by circulating the questionnaire using an online survey from the graduate and undergraduate students enrolled in a large university in the northeastern USA. Out of 660 questionnaires distributed, 509 were usable. Data were analysed using confirmatory factor analysis and structural equation modelling. Findings – Results show that website stickiness and website loyalty are two different constructs which form the immediate antecedents of WOM. Results also show the indirect effects of e-servicescape and website quality dimensions on WOM. Practical implications – The findings of the study provides a better understanding of the factors likely to influence the WOM behaviour of e-retail store customers. Findings also provide valuable insights into the factors which managers need to focus on to make their e-retail website increasingly stickier. Originality/value – The contribution of the paper lies in eliciting the differences between stickiness to and loyalty to retail websites and extending the research on e-servicescapes.

Work Values and Its Impact on Managerial Effectiveness: A Relationship Study in Indian Context

2016 ◽  
Vol 20 (4) ◽  
pp. 300-311 ◽  
Author(s):  
Geeta Rana ◽  
Renu Rastogi ◽  
Pooja Garg
Keyword(s):  
Regression Analysis ◽  
Work Values ◽  
Deep Understanding ◽  
Global Competition ◽  
Managerial Effectiveness ◽  
Research Attention ◽  
Indian Context ◽  
Relationship Study ◽  
The Impact ◽  
The Relationship

Competent managers are very important assets to any organization as they drive it to success through the challenges of global competition. Managerial effectiveness has gained much research attention in recent years due to its importance to the organization as a whole. The purpose of this study is to test the impact of work values on managerial effectiveness in Indian organizations. To this end, a survey was conducted on a sample of 300 managers working in different organizations in India. The article employs factor analysis, Pearson’s r and step-wise multiple regression analysis to determine the effect of work values on managerial effectiveness. Findings indicate that work values have a positive and significant relationship with managerial effectiveness. The study provides valuable implications for practitioners and researchers by providing a deep understanding of the relationship between work values and managerial effectiveness, and between the dimensions and aspects of the two constructs. Practitioners could use the findings of the study to identify which work values influence managerial effectiveness most and work towards incorporating those values in the organizational culture.

scholarly journals Measuring Values Importance of Saudi Consumers

2016 ◽  
Vol 8 (6) ◽  
pp. 115
Author(s):  
Saeed Badghish
Keyword(s):  
Saudi Arabia ◽  
Regression Analysis ◽  
Quantitative Study ◽  
Hospitality Industry ◽  
Online Survey ◽  
Education Level ◽  
Descriptive Statistics ◽  
Review Of The Literature ◽  
Demographic Differences ◽  
Demographic Profiles

<p>This study examines the priority of values affecting the behaviour of local consumers in the Saudi Arabian hospitality industry. The sample consists of Saudi nationals who have stayed in a hotel in Saudi Arabia. A review of the literature provides studies of values and demographic factors that could lead to differences in behaviour between gender (male vs female) and education (educated vs less-educated). There is currently little understanding of whether, or how, Saudis from different socio-cultural environments, represented in this study with different demographic profiles, differ in their values. This study considers whether there are any such differences linked to these demographic differences. The research uses a quantitative online survey based on established constructs of Kahle’s List of Values. Data were analysed in SPSS using descriptive statistics, independent samples <em>t</em>-tests, and regression analysis. This quantitative study finds that there are significant differences in the value of excitement, warm relationships with others, and fun and enjoyment were noted according to education level; also the value of self-fulfillment according to gender.</p>

scholarly journals Burnout among staff on specialized eating disorder units in Norway

2021 ◽  
Vol 9 (1) ◽  
Author(s):  
Trine Wiig Hage ◽  
Karin Isaksson Rø ◽  
Øyvind Rø
Keyword(s):  
Eating Disorders ◽  
Regression Analysis ◽  
Eating Disorder ◽  
Work Environment ◽  
Online Survey ◽  
Healthcare Providers ◽  
Personal Accomplishment ◽  
Emotional Dissonance ◽  
Specific Factors ◽  
Low Levels

Abstract Objective Burnout is commonly associated with low workplace wellbeing. Patients with eating disorders are frequently referred to as a particularly challenging group to treat. It is therefore important to study healthcare providers´ workplace wellbeing in settings which treat eating disorders. The aims of the current study were to (a) measure burnout among healthcare providers working on specialized eating disorder units in Norway, and (b) explore factors predicting burnout. Methods 186 participants from 11 specialized eating disorder units in Norway completed an online survey including the Mashlach Burnout Inventory, and eating disorder-specific factors related to burnout, job satisfaction, work environment, emotional dissonance and stress. Multiple regression analysis was used to identify predictors of burnout. Results Overall, low levels of burnout were found among the participants. Eating disorder-specific factors and emotional dissonance predicted the three central aspects of burnout, namely, emotional exhaustion, depersonalization, and a diminished sense of personal accomplishment. Conclusions Findings suggest a relatively low level of burnout across age, gender, and professional categories working at specialized eating disorder units, contrary to commonly-held assumptions pertaining to the challenges involved in treating individuals with eating disorders.

scholarly journals Musculoskeletal Symptoms among Radiologists in Saudi Arabia: A Multi-Center Cross-Sectional Study

2019 ◽  
Author(s):  
Malak Al Shammari ◽  
Ali Hassan ◽  
Omran Al Dandan ◽  
Mohammed Al Gadeeb ◽  
Dalal Bubshait
Keyword(s):  
Logistic Regression ◽  
Saudi Arabia ◽  
Regression Analysis ◽  
Logistic Regression Analysis ◽  
Online Survey ◽  
Multivariate Logistic Regression Analysis ◽  
Musculoskeletal Symptoms ◽  
Body Region ◽  
Viewing Distance ◽  
Cross Sectional

Abstract Background : Musculoskeletal symptoms account for the majority of work-related illnesses resulting in a significant economic burden on society. Computer users are subject to unique repetitive strains that predispose them to musculoskeletal symptoms. In the digitalized field of radiology, radiologists spend long hours interpreting medical images on computers. This study aimed to determine the prevalence of musculoskeletal symptoms among radiologists in Saudi Arabia and their contributing factors. Methods : An online survey was sent to radiologists in all hospitals (academic, public and private) in the major cities of the Eastern Province of Saudi Arabia covering demographic characteristics, workload (e.g. the time spent at a computer workstation), and workstation environments including the number of monitors as well as the adjustability of the height of the workstation and the viewing distance. This survey of 263 radiologists was conducted in April 2019. It included an evaluation of musculoskeletal symptoms using the Nordic Musculoskeletal Questionnaire. The study outcome was the presence of disabling musculoskeletal symptoms in any body region, which restricted the performance of normal activities in the last 12 months. Results were analyzed descriptively using a Chi-square test and logistic regression analysis to estimate the odd ratio of experiencing disabling musculoskeletal symptoms in the last 12 months. Results : The survey was completed by 198 participants (111 men and 87 women) with a response rate of 75.3%. Most participants (71.2%) were aged below 40 years. A multivariate logistic regression analysis revealed being a female radiologist (OR = 2.7; 95% CI: 1.2–6.5), aged 30–39 years (OR = 4.1; 95% CI: 1.1–15.3), and predominantly reviewing computed tomography (CT) images (OR = 4.1; 95% CI: 1.4–12.3) or ultrasound scans (OR = 5.9; 95% CI: 1.4–25.3) were associated with higher prevalence of disabling musculoskeletal symptoms, compared to those aged below 30 years and those who reviewed various imaging modalities, respectively. Conclusions : Musculoskeletal symptoms are common among radiologists with lower back and neck pain being the most frequent complaints. Being a female radiologist, aged 30–39 years, and reviewing CT or ultrasound scans were associated with higher rates of disabling musculoskeletal symptoms.

scholarly journals EMERGING TENDENCY OF BRANDS UTILIZATION AND ITS IMPACTS ON LIFE SATISFACTION OF UNIVERSITY STUDENTS

2021 ◽  
Vol 9 (4) ◽  
pp. 69-77
Author(s):  
Abd ul Waheed ◽  
Iqra Almas ◽  
Umme Kalsoom ◽  
Laila Shafi ◽  
Kanwal Yasmin
Keyword(s):  
Life Satisfaction ◽  
Regression Analysis ◽  
University Students ◽  
Research Method ◽  
Linear Regression Analysis ◽  
Demographic Variables ◽  
Satisfaction Level ◽  
Cosmetic Products ◽  
Proportional Allocation ◽  
Spss Software

Purpose of the study: This research examines the emerging tendency of brands utilization and its impacts on the life satisfaction of university students. Methodology: It is a quantitative study where a survey research method has been used, and for data collection, the questionnaire has been prepared. Demographic variables like area, age, gender, qualification, and location are also included. A sample of 385 students was selected by using the proportional allocation method. Statistical analysis for data was done through SPSS software. Researchers used a linear regression analysis test to find out the impacts of brand utilization on the life satisfaction of university students. Principal Findings: The findings of the study show that life satisfaction has a significantly negative correlation with brand utilization. Research also indicates that most purchased items were branded clothing and cosmetic products. Application of the study: This paper will be helpful to understand brand utilization and its impacts on youth’s life satisfaction. Novelty/Originality of this study: To analyze the growing tendency of luxury and brands products, researchers determined to check the impacts of branded products on life satisfaction levels. To examine the impacts of brand utilization, this research focused on four Pakistani universities and the life satisfaction level of students has bees examined.

scholarly journals How personality traits of neuroticism and extroversion predict the effects of the COVID-19 on the mental health of Canadians

PLoS ONE ◽  
2021 ◽  
Vol 16 (5) ◽  
pp. e0251097
Author(s):  
Anahita Shokrkon ◽  
Elena Nicoladis
Keyword(s):  
Public Health ◽  
Mental Health ◽  
Regression Analysis ◽  
Health Services ◽  
Personality Traits ◽  
Online Survey ◽  
Factor Model ◽  
Five Factor Model ◽  
Public Health Services ◽  
Using Data

The Coronavirus Disease (COVID-19) epidemic was first detected in China in December 2019 and spread to other countries fast. Some studies have found that COVID-19 pandemic has had adverse mental health consequences. Individual differences such as personality could contribute to people’s behaviors during a pandemic. In the current study, we examine how personality traits of neuroticism and extroversion (using the Five-Factor Model as our framework) are related to the mental health of Canadians during the COVID-19 pandemic. Using data from an online survey with 1096 responses, this study performed multiple regression analysis to explore how personality traits of neuroticism and extroversion predict the effects of COVID-19 on the mental health of Canadians. The results showed that personality traits of neuroticism and extroversion are associated with the current mental health of Canadians during COVID-19 pandemic, with extroversion positively related to mental health and neuroticism negatively related to it. Results contribute to the management of individual responses to the COVID-19 pandemic and could help public health services provide personality-appropriate mental health services during this pandemic.

scholarly journals The determinants of purchasing private label products

Marketing ◽  
2020 ◽  
Vol 51 (4) ◽  
pp. 283-293
Author(s):  
Ivana Marković ◽  
Biljana Rabasović ◽  
Mlađen Vićentić
Keyword(s):  
Regression Analysis ◽  
Online Survey ◽  
Economic Situation ◽  
Private Label ◽  
Price Sensitivity ◽  
Consumer Loyalty ◽  
Personal Interview ◽  
Interview Method ◽  
The Subject ◽  
Private Label Products

A private label is developed by a retailer with the aim to achieve the largest possible market share, to suppress manufacturer's brands, to increase the margin and to gain consumer loyalty. The subject of this paper is to analyze the determinants of purchasing private label products. The aim of this paper is to examine whether the economic situation perception, price sensitivity, quality perception and the sense of "smart shopping" have an impact on the purchase of a private label products. Data were collected by personal interview method, via online survey 260 respondents were examined, and hypotheses were tested by regression analysis. The obtained results indicate that the price sensitivity and the smart shopping feeling have a positive statistical impact on the private label purchase, while in the case of the two remaining observed variables: perception of economic situation and quality, this impact is not statistically significant. The study is original while it identifies which determinants shape consumer behavior when it comes to buying a private label. As such, it can be useful for retailers to successfully develop and manage their own branded products.

scholarly journals PERAN PEMODERASI TEKANAN WAKTU HUBUNGAN ANTARA NILAI FUNGSIONAL DAN NILAI EMOSIONAL TERHADAP NIAT BELI PRODUK FLASH SALE

2020 ◽  
Vol 6 (3) ◽  
Author(s):  
Wiry Utami
Keyword(s):  
Regression Analysis ◽  
Multiple Regression Analysis ◽  
Purchase Intention ◽  
Online Survey ◽  
Time Pressure ◽  
Hierarchical Regression ◽  
Functional Value ◽  
Emotional Value ◽  
The Relationship

ABSTRACT The research examines the role of time pressure as moderating variable to the relationship between functional value and emotional value on purchase intention on flash sale product. Data for this research were collected by online survey and administered to 150 respondents. The hypothesis testing was conducted using multiple regression analysis and hierarchical regression analysis. Finding of this indicated that functional value and emotional value have positive and significant effect on purchase intention. Time pressure has no negatively moderated the effect of functional value and emotional value on purchase intention. Keywords: functional value, emotional value, time pressure ABSTRAK Penelitian ini menguji peran tekanan waktu sebagai variabel moderasi hubungan antara nilai fungsional dan nilai emosional terhadap niat beli konsumen pada produk flash sale. Data di kumpulkan melalui survey online dengan 150 responden. Pengujian hipotesis dilakukan dengan menggunakan analisis regresi berganda dan analsisi regresi hirarki. Hasil dari penelitian menunjukan bahwa nilai fungsional dan nilai emosional berpengaruh terhadap niat beli. Tekanan waktu tidak memoderasi secara negatif pengaruh nilai fungsional dan nilai emosional terhadap niat beli. Kata Kunci: nilai fungsional, nilai emosional, tekanan waktu

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