scholarly journals AN ANALYSIS OF BPJS PATIENTS' SATISFACTION INDICATORS IN INPATIENT ROOM IN THE WALED REGIONAL GENERAL HOSPITAL

2020 ◽  
Vol 1 (1) ◽  
pp. 13
Author(s):  
Depi Yulyanti ◽  
Sintya Devi ◽  
Wahyudin Wahyudin
Keyword(s):  
Patient Satisfaction ◽  
Univariate Analysis ◽  
Sampling Technique ◽  
Descriptive Research ◽  
Patients Satisfaction ◽  
Treatment Room ◽  
Inpatient Services ◽  
Medical Facilities ◽  
Research Population ◽  
Meal Service

Background : Patient satisfaction is a major problem that occurs in hospitals. Waled allegedly complained about the hospital concerning concern in providing services to BPJS patients, and there were differences in BPJS patient visits in inpatient services in 2014 to 2015 as many as 720 patients, then sought an increase Back in 2016 as many as 255 patients. However, this increase was not significant at the time of the decline in 2015. Aims: This study analyzes the indicators of BPJS patient satisfaction in the inpatient services of the Waled Hospital in 2018. Methods: This type of research was quantitative with descriptive research methods. The research population was 178, obtained as many as 123 samples, sampling using purposive sampling technique. Data analysis used univariate analysis. Results: The results of the study were 84.85% of patients satisfied with the service, as many as 78.8% of patients were satisfied with the doctor's service, as much as 78.2% of patients were satisfied with the care of nurses, as many as 94.3% of patients were satisfied with the patient's meal service, as many as 86 0% of patients were satisfied with medical facilities, as many as 85.9% of patients were satisfied with medication services, as many as 60.6% of patients were satisfied with the condition of hospital facilities, as many as 47.0% of patients were satisfied with the condition of the treatment room facilities, as many as 97 0% of patients are satisfied with outgoing administration services. Conclusion: Hospitals can find out indicators of patient satisfaction that are still low, it is recommended that the hospital should make SPO complaints about damaged facilities so that the hospital knows and immediately fixes it. So that patient satisfaction can continue to increase.

scholarly journals Gambaran Pengetahuan dan Sikap Wanita Usia 48–55 Tahun Tentang Menopause di Desa Weru RT 02 RW 05 Weru Sukoharjo Tahun 2015

2018 ◽  
Vol 7 (1) ◽  
pp. 67
Author(s):  
Ilafi Rumaisya Nursyi
Keyword(s):  
Univariate Analysis ◽  
Sampling Technique ◽  
Population Data ◽  
Cross Sectional ◽  
Descriptive Research ◽  
Research Population ◽  
The Face ◽  
Scale Range ◽  
Knowledge And Attitude ◽  
Analysis Of Knowledge

Women feel anxious when facing menopause, so many simple problems become so big and can even make a woman desperate. The menopausal phase is usually preceded by a premenopausal phase occurring at an age between 48–55 years. The attitude of women in the face of changes in the menopause is influenced by their knowledge. The purpose of this study was to know the description of knowledge and attitude of women aged 48–55 years about menopause in the Village Weru RT 02 RW 05, Sukoharjo. Descriptive research design with cross sectional approach. Research population of all women aged 48–55 years amounted to 44 people in Weru Village in April 2015. Using Sampling Purposive Sampling technique, 36 respondents can be sampled from the entire population. Data collection tools are questionnaires. Data analysis using univariate analysis of knowledge using percentage and attitude using scale range. The results of knowledge of women are on the category enough with the number of respondents 22 (61.2%). This can be seen that the knowledge of respondents about the majority of menopause already in the category enough even between the respondents are knowledgeable and less comparable. The desired expectations of the majority are experienced well but the results have not been as expected. While most women have enough attitude of 21 (58.3) categories less 8 respondents (22.3%) and minority in good category of 7 respondents (19.4). There are several factors that affect the knowledge and attitude of women 48–55 years in the face of changes in menopause.

scholarly journals TINJAUAN KEPUASAN PASIEN DI PELAYANAN RAWAT JALAN TERHADAP WAKTU TUNGGU PENYEDIAAN BERKAS REKAM MEDIS DI RSU IMELDA PEKERJA INDONESIA MEDAN TAHUN 2019

2020 ◽  
Vol 5 (2) ◽  
pp. 213-218
Author(s):  
Marta Simanjuntak
Keyword(s):  
Patient Satisfaction ◽  
Medical Record ◽  
Waiting Time ◽  
Univariate Analysis ◽  
Sampling Technique ◽  
Work Culture ◽  
Descriptive Research ◽  
Care Workers ◽  
Technological Developments ◽  
Time Required

The outpatient registration place is the place where patients first met with the officer, ideally the average waiting time for record services is 10 minutes. The purpose of this study was conducted to determine patient satisfaction with the waiting time for the provision of medical records in RSU Imelda Workers Indonesia Medan. Methodology This research uses descriptive research method with a quantitative approach. The tools used were questionnaire and Likert scale. The population in this study were all outpatients. The sample size was 30 patients and the medical record file. Data analysis uses univariate analysis. The sampling technique uses accidental sampling. This research was conducted at the Imelda Indonesian Workers Hospital in Medan. From this study the results obtained by the time required by officers to provide medical record files are 11 medical record files (36.7%) right and 19 medical record files (63.3%) incorrect. The level of outpatient satisfaction based on 5 dimensions, namely the Responsiveness dimension, said 12 patients were satisfied (40%), the Reability dimension stated 19 patients were dissatisfied (63.3%), the Assurance dimension was satisfied as many as 15 patients (50%), the Emphaty dimension stated as many as 14 patients (46.7%), and Tangible dimensions stated that they were quite satisfied as many as 17 patients (56.7%). Conclusion, The level of patient satisfaction is mostly stated quite satisfied. Suggestions, It is necessary to improve the performance of health services from the Reability dimension through work culture efforts, such as the formation of a compact working group because they have received training in accordance with technological developments and community expectations, so that health care workers are responsive, timely and accurate in serving patients.

IDENTIFIKASI KEPUASAN KERJA PERAWAT YANG BEKERJA DI BANGSAL MEDIKAL BEDAH

2019 ◽  
Vol 11 (1) ◽  
pp. 1-8
Author(s):  
Desi Desi ◽  
Dary Dary ◽  
Fetty Yublika Pasole
Keyword(s):  
Job Satisfaction ◽  
Univariate Analysis ◽  
Great Influence ◽  
Sampling Technique ◽  
Well Being ◽  
Medical Surgery ◽  
Hospital Nurses ◽  
Analysis Techniques ◽  
Work Related ◽  
Descriptive Research

Kepuasan kerja menjadi masalah yang cukup menarik dan penting, karena terbukti memiliki pengaruh yang besar bagi individu maupun perusahan. Kepuasan kerja merupakan suatu sikap seseorang terhadap pekerjaan yang berhubungan dengan situasi kerja, kerja sama antara karyawan, imbalan yang diterima dalam kerja, dan hal-hal yang menyangkut fisik dan psikologis. Tujuan penelitian ini untuk mengidentifikasi kepuasan kerja perawat di bangsal medikal bedah. Penelitian ini menggunakan pendekatan kuantitatif dengan jenis penelitian deskriptif. Adapun teknik analisa data dalam penelitian ini dengan analisa univariat untuk mendeskripsikan karekteristik dari variabel yang ada. Teknik pengambilan sampel menggunakan penyebaran kuesioner kepada perawat yang bekerja di rumah sakit tertentu di Kabupaten Timur Tengah Selatan dan Kota Kupang, sampel yang di ambil berjumlah 89 sampel. Hasil yang didapat dari penelitian ini rata-rata kepuasan kerja perawat berada pada kategori netral yang artinya perawat merasa apa yang sudah diterima sesuai dengan pekerjaan yang sudah mereka lakukan hal ini dilihat dari Sembilan kategori yang di telliti yaitu gaji, supervisi, tunjangan tambahan, penghargaan, kondisi kerja, promosi, sifat kerja dan komunikasi kecuali rekan kerja. Saran untuk peneiliti kedepannya agar dapat menggunakan variabel yang lain seperti well-being terhadap kepuasan kerja perawat yang bekerja di rumah sakit.   Kata kunci : kepuasan kerja, perawat   IDENTIFICATION OF NURSE WORK SATISFACTION THAT WORKED IN THE MEDICAL SURGERY OF SURGERY   ABSTRACT Job satisfaction is a problem that is quite interesting and important, because it has proven to have a great influence for individuals and for companies. Job satisfaction is a person's attitude towards work related to work situations, cooperation between employees, rewards received in work, and matters relating to physical and psychological. The purpose of this study was to identify job satisfaction of nurses in the surgical medical ward. This study uses a quantitative approach with a type of descriptive research. The data analysis techniques in this study were carried out by univariate analysis to describe the characteristics of the variables. The sampling technique used questionnaires to nurses who worked in certain hospitals in South Middle East District and Kupang City, the samples taken were 89 samples. . The results obtained from this study mean that the average job satisfaction of certain hospital nurses in East Tengah Selatan District and Kupang City is in the neutral category, which means nurses feel that what they have received is in accordance with the work they have done. telliti namely salary, supervision, additional benefits, rewards, working conditions, promotions, nature of work and communication except coworkers. Suggestions for future researchers to be able to use other variables such as well-being towards job satisfaction for nurses working in hospitals.   Keywords:  job satisfaction, nurse  

ANALISIS RETURN ON INVESTMENT (ROI) UNTUK MENILAI KINERJA KEUANGAN PADA PT. MITRA INVESTINDO, Tbk.

2021 ◽  
Vol 3 (1) ◽  
pp. 35-43
Author(s):  
Dedy Hardiansyah ◽  
Nurhayati Nurhayati
Keyword(s):  
Financial Performance ◽  
Return On Investment ◽  
Stock Exchange ◽  
Secondary Data ◽  
Sampling Technique ◽  
Literature Study ◽  
Descriptive Research ◽  
Analysis Technique ◽  
Research Population ◽  
Quantitative Descriptive

The purpose of this study is to find out how much Return On Investment (ROI) is to assess the financial performance of PT Mitra Investindo, Tbk. This type of quantitative descriptive research uses secondary data. Data collection techniques are documentation and literature study. Research population for 22 years from the start of listing on the Indonesia Stock Exchange 1997-2019. Then a sample of 10 years from 2010-2019 with purposive sampling technique. The data analysis technique used statistical analysis with a one-sample t-test. The results showed that the Return On Investment (ROI) to assess the financial performance of      PT Mitra Investindo, Tbk was in a bad condition because it was less than 30% of the expected.

scholarly journals Demographic Characteritics of Relapsing Schizophrenic Patients

2021 ◽  
Vol 16 (3) ◽  
Author(s):  
Erika Gustira ◽  
Fathra Annis Nauli ◽  
Yufitriana Amir
Keyword(s):  
Univariate Analysis ◽  
Sampling Technique ◽  
Analysis Method ◽  
Descriptive Research ◽  
Appropriate Treatment ◽  
The Family ◽  
Schizophrenic Patients ◽  
Quantitative Descriptive ◽  
And Behavior ◽  
The Brain

<pre>Schizophrenia is a disease that affects the brain and causes strange, disturbing thoughts, perceptions, emotions, movements and behavior. Recurrence is a term that relatively reflects the worsening of symptoms or behaviors that endangers patients and or their environment. This study aims to analyse the characteristics of schizophrenia patients with recurrence at the Tampan Mental Hospital of Pekanbaru With quantitative descriptive research design. The research sample were 167 respondents taken based on inclusion criteria by using purposive sampling technique. The analysis method used is univariate analysis. The results showed clinical characteristics of 167 respondents, received the majority of the respondents lived with the family 85 respondents (50.9%). Medical diagnosis of most schizophrenia paranoid 121 respondents (72.5%). Diagnosed for 1-5 years 82 respondents (49.1). Based on the most recurrence factor caused by treatment 120 respondents (71.9%). Based on the most predisposition factor caused by genetic 74 respondents (44.3%). while the precipitation factors resulting from family and socioeconomic 51 respondents (30.5%). Based on the results of this study can be concluded that the recurrence in schizophrenia patients is caused by a variety of conditions, so that it takes appropriate treatment and according to the characteristics Patients.</pre>

scholarly journals DESCRIPTION OF MIDWIFERY STUDENT KNOWLEDGE ABOUT 1000 HARI PERTAMA KEHIDUPAN (HPK) BASED ON MEDIA INSTITUTE OF HEALTH SCIENCES KUNINGAN 2020

2021 ◽  
Vol 1 (1) ◽  
pp. 101-108
Author(s):  
Evi Soviyati ◽  
Toto Sutarto Gani Utari ◽  
Tri Hardini
Keyword(s):  
Health Workers ◽  
Univariate Analysis ◽  
Sampling Technique ◽  
Primary Data ◽  
Student Knowledge ◽  
Study Program ◽  
Descriptive Research ◽  
Level Ii ◽  
The Media ◽  
Level Of Knowledge

The first 1000 days of life or 1000 Hari Pertama Kehidupan (HPK) is a period starting from the beginning of pregnancy until the baby is 2 years old. Knowledge of 1000 HPK is very important for midwifery students as a benchmark for health workers in serving clients in the future. About 6 in 10 students still do not understand and know about the First 1000 Days of Life. The purpose of this study was to describe the level of knowledge of midwifery students about the first 1000 days of life based on media sources at the Kuningan College of Health in 2020. Descriptive research method with observational design, population of midwifery students of level II as many as 40 people, using a total sampling technique. Direct data collection (primary data) using a questionnaire. Data analysis using univariate analysis. The results showed that most midwifery students level II had less knowledge of 20 respondents (50%), most of the media sources for obtaining information about HPK were mostly audio-visual 32 (80%), and the level of knowledge of midwifery students level II about 1000 HPK based on media sources. as many as 17 (42.5%) had less knowledge. It is recommended that level II midwifery students get information about 1000 HPK not only through the media but can seek information from various sources, for the Midwifery Study Program to be used as evaluation material, as input for developing an additional curriculum related to 1000 HPK in the Midwifery Care course so that it can increase student knowledge.

scholarly journals GAMBARAN KARAKTERISTIK DAN STATUS IMUNISASI PENDERITA DIFTERI DI PROVINSI JAWA TIMUR TAHUN 2018

IKESMA ◽  
2019 ◽  
Vol 15 (1) ◽  
pp. 22
Author(s):  
Dwi Rismayanti Wigrhadita
Keyword(s):  
Total Population ◽  
Univariate Analysis ◽  
Cross Sectional Study ◽  
Cross Sectional ◽  
Descriptive Research ◽  
Immunization Status ◽  
Frequency Table ◽  
Research Population ◽  
Male Sex ◽  
Research Type

In 2016 East Java was the region with the highest cases of diphtheria, namely 209 cases with 6 deaths. In 2017 diphtheria cases in East Java increased to 460 cases with 16 deaths, and continued to increase in 2018, namely 758 cases with a death rate of 3 people. This research aims to describe the characteristics and immunization status of diphtheria sufferers in East Java Province in 2018. This research is a descriptive research type with a cross sectional study design. The research population were all people who were declared diphtheria in East Java Province in 2018. The method of sampling is to use the total population. The variables were the characteristics and immunization status of diphtheria sufferers. Data were analyzed using univariate analysis with frequency table. The result shows that characteristics of diphteria sufferers were dominated by age ≥19 years (33.11%) and male sex (50.6%). Diphtheria sufferers are dominated by incomplete immunization status (98.15%). The conclusion shows that completeness of 7-dose diphtheria immunization plays an important role in the occurrence of diphtheria cases in East Java Province in 2018, especially patients who have not carried out immunizations at all.

scholarly journals Kemandirian Keluarga Berencana (KB) pada Pasangan Usia Subur di Kota Yogyakarta

2016 ◽  
Vol 2 (2) ◽  
pp. 62
Author(s):  
Susiana Sariyati ◽  
Sundari Mulyaningsih ◽  
Hamam Hadi
Keyword(s):  
Health Insurance ◽  
Family Planning ◽  
Univariate Analysis ◽  
Sampling Technique ◽  
Childbearing Age ◽  
Descriptive Research ◽  
The Government ◽  
The One ◽  
Descriptive Survey ◽  
Survey Approach

<p>Family planning is part of the needs of the community, todays, by the government has given to the community. This condition was used by BKKBN as a trigger to improve toward independence. Yogyakarta Province (DIY) as the one province in Indonesia which has high number of active acceptors. In 2012, active acceptors has reached 34.373 (73.29%) of 47 339 couples of productive age (BKKBN 2012). This research aimed to know representation of KB independence in couples of childbearing age (EFA) in Yogyakarta 2013. This is a descriptive research with descriptive survey approach. The population of study was an active family planning participants with a sample size of 521. Sampling techniques was done by Probability Proportional to Size (PPS), while respondents were determined with random sampling technique. Data was analyzed using univariate analysis. In this study, contraception was widely obtained by couple of childbearing age with fully paying and health insurance total of 143 (52.2%) with the reason of having KB independence was because of economic factors at 128 respondents (46.7%). In conclusion, Independence KB in Yogyakarta can be represented that mostly KB is provided through paying full as the majority have a health insurance.</p>

scholarly journals Patients' Satisfaction with Inpatient Services in Selected Wards of Some Hospitals Affiliated to Yazd Shahid Sadoughi University of Medical Sciences in 2016

2020 ◽  
Author(s):  
Ahmadreza Motealehi ◽  
Mohamadreza Vafaeenasab ◽  
Sajjad Bahariniya ◽  
Mehdi Raadabadi ◽  
Masoud Safari
Keyword(s):  
Patient Satisfaction ◽  
Sample Size ◽  
Initial Population ◽  
Medical Sciences ◽  
Statistical Population ◽  
Patients Satisfaction ◽  
Inpatient Services ◽  
Number Of Patients ◽  
Service Staff

Introduction: Patient satisfaction with health care indicates the organizational performance of a hospital. The level of patient satisfaction depends on factors such as ability of the physician, observance of the patient's rights, and quality of treatment. The aim of this study was to investigate the level of patient satisfaction with the provision of inpatient services in selected wards of some hospitals affiliated to Yazd  Shahid Sadoughi University of Medical Sciences in 2016. Methods: The present study was a descriptive cross-sectional research. Shahid Sadoughi, Shahid Rahnemoun, Afshar, Ziaei Ardakan, and Fatemeh Al-Zahra Mehriz hospitals were selected to conduct the study. Inpatients were included in the statistical population. The total sample size with an error of 5% was estimated at 1056 people. A researcher-made questionnaire was applied to collect the study  data. Data analysis was performed using SPSS software version 21 and frequency, mean, median, and exponential distribution tables were used to describe the findings. Results: The initial population was estimated at 83531 people. In order to reduce the error, a higher sample size (1527 people) was considered. The highest number of patients was from Afshar Hospital (24.6%). The average level of patient satisfaction with the physician was 4.30, with the nursing services was 4.23, with the nursing assist services was 4.25, with the service staff was 4.45, and with the welfare facilities was 4.33. Patients' satisfaction with the service staff was higher than other dimensions. In total, 95.2% of patients were satisfied with the provided services. Conclusion: The authorities are recommended to plan the necessary interventions in order to improve the quality of care provided by medical personnel and eliminate patients’ dissatisfaction with the help of hospital officials. To this end, the patient rights should be observed by all personnel.

scholarly journals Breastfeeding Self Efficacy Ibu Post Seksio Saesarea

2021 ◽  
Vol 8 (1) ◽  
pp. 54-60
Author(s):  
Eko Mardiyaningsih ◽  
Heni Purwaningsih ◽  
Gipta Galih Widodo
Keyword(s):  
Cesarean Section ◽  
Self Efficacy ◽  
Tertiary Education ◽  
Univariate Analysis ◽  
Sampling Technique ◽  
Efficacy Data ◽  
Purposive Sampling ◽  
Descriptive Research ◽  
The One ◽  
Research Type

The one factor that causes mothers to stop breastfeeding is low self- efficacy. The lowest breastfeeding self-efficacy causing the mother to stop breastfeeding too quickly even at the beginning after giving birth to the mother breastfeeding her baby. The goal of this study is to determine the scale of Breastfeeding Self Efficacy in mothers with cesarean childbirth. Descriptive research type, sampling technique with purposive sampling with criteria mothers who give birth with cesarean section, do not experience complications after childbirth and are eager to become respondents. This type of research was descriptive with a purposive sampling technique, the criteria were mothers who gave birth by cesarean section, did not experience postpartum complications, and willing to be respondents. The sample in this study was 52. The study used the Breastfeeding Self Efficacy Scale to explore breastfeeding self-efficacy. Data analysis used univariate analysis in the form of frequency and proportion distributions. The results indicated that most respondents who had a high BSE score were the high-risk age group (56.3%), worker (54.2%), tertiary education (62.5%), breastfeeding experience (51.6%), multipara (53.3%). To increase BSE score, it is necessary to promote breastfeeding so that it is hoped that it will increase the duration of exclusive breastfeeding

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