scholarly journals GOVERNMENT’S PERFORMANCE ON THE PUBLIC SERVICE REGARDING BUILDING PERMITS IN URBAN PLANNING OFFICE OF GORONTALO CITY

2018 ◽  
Vol 2 (1) ◽  
pp. 130
Author(s):  
Ismet Sulila ◽  
Tineke Wolok
Keyword(s):  
Urban Planning ◽  
Human Resources ◽  
Public Service ◽  
The Public ◽  
Building Permits ◽  
Building Permit ◽  
Qualitative Descriptive ◽  
Planning Department ◽  
The Media ◽  
Planning Office

Abstract Government’s performance in the public service regarding building permit in Urban Planning Department of Gorontalo City. This research aims at investigating the public service performance at the Urban Planning Office of Gorontalo city. This qualitative descriptive research employed observation, interview, and documentation in collecting the data. The technique of data analysis comprised of data reduction, data display, and conclusion. The results reveal that the government’s performance is influenced by 1) human resources, 2) facilities and infrastructures, and 3) job mechanism. Furthermore, the efforts to improve the performance are 1) participation of the officers in technical training about building permits policy; 2) disseminating the insight regarding building permit on the district level through the media such as newspaper, television, and radio; 3) providing proper facilities and infrastructures. Efforts to improve the performance should include 1) upgrading human resources; 2) providing facilities and infrastructures; 3) coordinating with the local government unit; 4) promoting awareness of the society since some people do not have a properunderstanding of the legality of building permits. Keywords: Performance and Public Services

ANALISIS MCDONALDISASI BENTUK PELAYANAN PUBLIK PADA SISTEM E-FILING DIREKTORAT JENDERAL PAJAK (DJP) ONLINE

2018 ◽  
Vol 4 (1) ◽  
Author(s):  
Putri Maulina
Keyword(s):  
Communication Technology ◽  
Public Service ◽  
Service System ◽  
Easy Access ◽  
Theory Approach ◽  
The Public ◽  
Filing System ◽  
State Tax ◽  
Information And Communication ◽  
Qualitative Descriptive

In this contemporary era, the forms of public service in Indonesia have become increasingly practical and instant. Conditions like this to illustrate how the phenomenon of McDonaldization began to plague into public service systems, one of which is with the public service system e-Filing DJP Online. E-Filing DJP Online is an application of public services based on information and communication technology implemented by the state tax execution agency to provide easy access to services for the Taxpayers in Indonesia. The purpose of this study is to see how the principles of McDonaldization are applied in the public service system of tax agencies through the DGT Online e-Filing system. The theory approach used is McDonaldization Theory by George Ritzer, and the concept of Public Service. The method used is qualitative descriptive, with literature review approach. The results show that the DGT Online e-Filing system applies the principles of McDonaldization in the form of its services, namely: efficiency, quantified and qualified services, predictability, control, and ultimately the rationale for irrationality of service.Keywords: McDonaldization, Public Service, Tax, e-Filing

scholarly journals The kiss of death. Public service media under right-wing populist attack

2021 ◽  
pp. 026732312199133
Author(s):  
Christina Holtz-Bacha
Keyword(s):  
Public Service ◽  
Right Wing ◽  
Democratic Accountability ◽  
Political Actors ◽  
The Public ◽  
The People ◽  
Democratic Control ◽  
The Media ◽  
Democratic System ◽  
Public Scrutiny

With the surge of populism in Europe, public service broadcasting has come under increased pressure. The established media are considered part of the corrupt elite not serving the interests of the people. The public service media, for which pluralism is at the core of their remit, are a particular thorn in the side of the populists. Therefore, they attack the financial basis of public service, which is supposed to guarantee their independence. The populist attacks on the traditional broadcasting corporations meet with the interests of neoliberal politics and of those political actors who want to evade public scrutiny and democratic control and do no longer feel committed to democratic accountability. The assaults on the public service media are thus an assault on freedom of the media and further increase the pressure on the democratic system.

scholarly journals ANALYSIS OF PUBLIC SERVICE RECORDS MANAGEMENT AT IMMIGRATION OFFICCE CLASS I TPI YOGYAKARTA

2020 ◽  
Vol 2 (2) ◽  
pp. 114-124
Author(s):  
Zaky Umar Rachman
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
Public Service ◽  
Government Agency ◽  
Class I ◽  
Records Management ◽  
Work Area ◽  
Qualitative Descriptive

Public service always gets special attention from the Immigration Office Class I TPI Yogyakarta as a government agency that has the task of providing immigration services to the community, the breadth of the work area that has led to the high number of services carried out which is then accompanied by the high number of public service archives created, one of the steps taken to deal with this is the use of information technology in the process of managing archives. In this study, we used qualitative-descriptive methods used to explain how the process of managing public service archives is owned and to get an idea of how information technology is implemented at the Immigration Office of Class I TPI Yogyakarta.  The results found from this study are still found constraints on the process of managing public service archives which then cause the process of managing public service archives can’t be carried out properly, then related to the application of information technology devices in the Immigration Office Class I TPI Yogyakarta has been carried out in accordance with the prevailing rules but in its implementation, there are still obstacles especially related to human resources. Therefore, The Immigration Office class I TPI Yogyakarta needs to continue to improve to maximize the process of managing public service archives and maximize the use of information technology that has been implemented.

scholarly journals Pelayanan Publik Melalui Sistem E-Filling di Kantor Pelayanan Pajak Pratama Cilegon

2020 ◽  
Vol 1 (1) ◽  
pp. 35-42
Author(s):  
Nurfatma Asriyanti ◽  
Arif Nugroho ◽  
Racmi Yulianti
Keyword(s):  
Data Analysis ◽  
Human Resources ◽  
Public Service ◽  
Theoretical Basis ◽  
Secondary Data ◽  
Qualitative Approach ◽  
Data Sources ◽  
The Public ◽  
Inhibiting Factors ◽  
Filling System

This study aims to determine Public Services through the E-filling System at the Cilegon Primary Tax Service Office and to determine the supporting and inhibiting factors. The research used is a descriptive qualitative approach. The data sources used are primary and secondary data. To deepen the data analysis interviews, observation, and documentation were carried out. The theoretical basis used is public service. The results showed that the public service through the e-filling system was running well-reviewed with the theory of public service. But there are several supporting and inhibiting factors found. Supporting factors 1) employee upgrading, 2) socialization. The inhibiting factors are 1) lack of human resources, 2) e-filling applications are down or error

scholarly journals Inovasi Pelayanan Publik Program E-Retribusi Di Dinas Perdagangan Kota Surakarta

2020 ◽  
Vol 8 (2) ◽  
pp. 109-118
Author(s):  
Lies Fajarwati Wijaya ◽  
Winarti Winarti ◽  
Joko Suranto
Keyword(s):  
Public Service ◽  
Service Innovation ◽  
The Public ◽  
Local Revenue ◽  
Qualitative Descriptive ◽  
Data Collection Technique ◽  
The City ◽  
Descriptive Method ◽  
Smart Government ◽  
Trade Office

The e-retribution public service innovation by the Surakarta City Trade Office is a new concept regarding the online levy payment system. First launched in mid-2016, E-retribution as part of the implementation of smart government is included in the smart city indicator. This study uses the typology theory of public service innovation Muluk (2008). Research location in the city trade office Surakarta, with a qualitative descriptive method. The data collection technique was obtained by purposive sampling through informant interviews, observations and documents. The results show that the public service innovation with the e-retribution program can simplifying public services and saving more time, costs and human resources, ensuring accountable transactions. In addition, E-retribution has an impact on increasing Solo Local Revenue every year.

Women and Media

2021 ◽  
pp. 8-23
Author(s):  
Zeljka Lekic-Subasic
Keyword(s):  
Decision Making ◽  
Public Sphere ◽  
Gender Equality ◽  
Public Service ◽  
General Public ◽  
The Public ◽  
The Media ◽  
Existing Data ◽  
National Borders

Difficulties that women face in the media professions and discrimination against women's access to decision-making posts within the media is a problem that transcends national borders. Becoming a greater part of this particular workforce would help to expand both the amount and quality of visibility for women – in news, television, and public sphere in general. Public service media (PSM), as broadcasting, made, financed, and controlled by the public and for the public, with the output designed to reach everyone and reflect all voices, should treat gender equality with the utmost importance. The existing data indicate however that, although some progress have been made, there is a lot to be done: while women among European PSMs represent 44% of the workforce, the number falls to less than 25% at the higher and executive positions. This chapter analyses the efforts made by the European Broadcasting Union's members and the measures they recommend.

Public Service Motivation, Personality, and the Hiring Decisions of Public Managers: An Experimental Study

2019 ◽  
Vol 49 (2) ◽  
pp. 193-217
Author(s):  
Daniel E. Bromberg ◽  
Étienne Charbonneau
Keyword(s):  
Human Resources ◽  
Public Service ◽  
Public Management ◽  
Public Service Motivation ◽  
Big 5 ◽  
The Public ◽  
Public Managers ◽  
Management Association ◽  
Hr Managers ◽  
Big 5 Personality

One of the main practical recommendations from the copious public service motivation literature is that human resources (HR) professionals should use public service motivation (PSM) to assist in selecting candidates for public service jobs. To test if PSM is indeed attractive to HR professionals in selecting applicants to work in the public sector, 238 HR managers recruited from the International Public Management Association for Human Resources rated three cover letters and then rated themselves about PSM and the Big 5 personality traits. The cover letters were randomized on most likely combinations of PSM and Big 5, revealed in earlier research. Our results are that real HR professionals did not rate cover letters more highly when they displayed aspects of PSM.

HRD: Better Service through Credentialling?

1986 ◽  
Vol 15 (4) ◽  
pp. 451-458
Author(s):  
John B. Kenny
Keyword(s):  
Human Resources ◽  
Public Service ◽  
Employee Performance ◽  
Human Resources Management ◽  
Professional Associations ◽  
Personal View ◽  
Traditional Role ◽  
Public And Private ◽  
The Public ◽  
The Government

More is and will be expected of public service employees. Human resource developers, trainers and educators can do much to help the public service move more assuredly into meeting the changing demands of the public in what is becoming an information oriented society. One of the ways in which the government of Ontario, Canada has determined it can better serve its public, was in the restructuring of the human resources management of the Public Service. A letter from the Premier of the province to the 80,000-member civil service, outlining some of the objectives of the government, and a summary of the March 1986 Report “Managing Human Resources in the Ontario Public Service” are cited. The call was for more clearly communicated goals and policy priorities, training and workplace enhancement, and regular feedback on employee performance. The author's personal view is that the time is ripe, in both the public and private sectors, for the traditional role of staff developer to likewise be strengthened through an enhanced form of personal professional development, professionalization, and the promotion of a new image of the profession by their professional associations. A key link in the process is found in the credentialling question. A model and a personal appeal to “trainers” is put forward to address this question.

scholarly journals PERAN KOMISI PENYIARAN INDONESIA DALAM MENGAWASI PENYELENGGARAAN PENYIARAN PADA MASA PANDEMI COVID-19

2021 ◽  
Vol 6 (1) ◽  
pp. 78-100
Author(s):  
Ni Putu Noni Suharyanti ◽  
Kadek Endra Setiawan
Keyword(s):  
Public Service ◽  
The Public ◽  
The Media ◽  
The Government

In order to support the government in overcoming the Covid-19 outbreak, Komisi Penyiaran Indonesia (KPI) has issued several policies related to broadcasting, especially on television. This policy was taken considering that television is still the media with the most audience reach and has a high duplication power in society. Therefore, in every program broadcast to the public, adherence to health protocols is a must. Based on this, it is necessary to examine in depth the role of KPI in overseeing broadcasting and the synergy between Central and Regional KPIs in overseeing broadcasting during the Covid-19 pandemic. The results showed that the KPI in supervising broadcasting during the Covid-19 pandemic played an optimal role in regulating and supervising broadcast content by issuing policies to broadcast the socialization of prevention of the spread of Covid-19 either through Public Service Ads (ILM) or other programs by television and radio. In addition, KPI also issued KPI Decree (KKPI) Number 12 of 2020 concerning Support of Broadcasting Institutions in Efforts to Prevent and Overcome the Spread of Covid-19. Then to follow up on the Circular on news related to the Covid-19 Virus, the Central KPI along with Regional KPI throughout Indonesia conveyed and reminded all Broadcasting Institutions to remain guided by broadcasting rules in broadcasting institutions to convey useful and accountable information.

scholarly journals THE RIGHTS OF NATIONAL MINORITIES TO INFORMATION

2018 ◽  
Vol 8 (1) ◽  
pp. 45-53
Author(s):  
Aid Mršić ◽  
◽  
Larisa Softić-Gasal ◽  
Keyword(s):  
Public Service ◽  
The State ◽  
The Political ◽  
Political Pressure ◽  
The Public ◽  
Social Trends ◽  
National Minorities ◽  
The Media ◽  
The Guardian

The public service, which should be the guardian of the identity of national minorities, fell under the political pressure. In this way, it came out of the scope of its actions. Leading people in independent media believe that the role of the public service is crucial in protecting national minorities.But the media can not do it alone. First of all, the state must regulate, and respect what it has brought. With strong strategies and the inclusion of national minorities in all social trends, it is possible to achieve, not fully, but partially, the equality of all those who liveon the territory of BiH.On the other hand, the public service must respect what the state says. The Communications Regulatory Agency is obliged to impose rules in an adequate manner and at the same time to monitor how much the media (public service) meets its obligations.

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