scholarly journals Innovation on the example of logistics

2018 ◽  
Vol 19 (6) ◽  
pp. 1121-1133
Author(s):  
Katarzyna Puszko
Keyword(s):  
Customer Service ◽  
Optimum Level ◽  
Primary Role ◽  
Turbulent Environments ◽  
Wide Range ◽  
Actual Effectiveness ◽  
Basic Characteristics ◽  
The Right ◽  
Efficiency Orientation

Businesses operating in turbulent environments must look for ways that will allow them to survive, grow, succeed and increase efficiency. The need to be effective, flexible and innovative is imperative for the functioning and development of modern enterprises. Efficiency is characterized by a wide range of content, as it relates to effects, goals, expenditures and costs in terms of structure and dynamics. Efficiency is an ambiguous and differently interpreted notion of economy, business, process, finance, motivation or logistics. Logistics is an efficiency orientation based on the comprehensive analysis and shaping of the optimum level and structure of outlays and their transformation into costs, where the primary role is to strive for the right level and quality of service and customer service. Considering the effectiveness issue it should be noted that it has not only a real but also a potential dimension. It is therefore important in the systemic sense of the effectiveness of logistics to study not only actual effectiveness but also potential effectiveness. In terms of the subject matter studied, the following basic characteristics of the system are important: stability, adaptability and innovation. Therefore, the article describes the theoretical bases of effectiveness and the place and importance of innovative in efficiency, with particular emphasis on logistics.

THE VALUE OF LOVE IN THE SYSTEM OF FORMATION OF THE PROFESSIONAL MATURITY OF THE EDUCATOR

2020 ◽  
Vol 1 (10(79)) ◽  
pp. 12-18
Author(s):  
G. Bubyreva
Keyword(s):  
Russian Federation ◽  
The State ◽  
Educational Process ◽  
Wide Range ◽  
The Family ◽  
The Russian Federation ◽  
The Government ◽  
The Individual ◽  
The Right

The existing legislation determines the education as "an integral and focused process of teaching and upbringing, which represents a socially important value and shall be implemented so as to meet the interests of the individual, the family, the society and the state". However, even in this part, the meaning of the notion ‘socially significant benefit is not specified and allows for a wide range of interpretation [2]. Yet the more inconcrete is the answer to the question – "who and how should determine the interests of the individual, the family and even the state?" The national doctrine of education in the Russian Federation, which determined the goals of teaching and upbringing, the ways to attain them by means of the state policy regulating the field of education, the target achievements of the development of the educational system for the period up to 2025, approved by the Decree of the Government of the Russian Federation of October 4, 2000 #751, was abrogated by the Decree of the Government of the Russian Federation of March 29, 2014 #245 [7]. The new doctrine has not been developed so far. The RAE Academician A.B. Khutorsky believes that the absence of the national doctrine of education presents a threat to national security and a violation of the right of citizens to quality education. Accordingly, the teacher has to solve the problem of achieving the harmony of interests of the individual, the family, the society and the government on their own, which, however, judging by the officially published results, is the task that exceeds the abilities of the participants of the educational process.  The particular concern about the results of the patriotic upbringing served as a basis for the legislative initiative of the RF President V. V. Putin, who introduced the project of an amendment to the Law of RF "About Education of the Russian Federation" to the State Duma in 2020, regarding the quality of patriotic upbringing [3]. Patriotism, considered by the President of RF V. V. Putin as the only possible idea to unite the nation is "THE FEELING OF LOVE OF THE MOTHERLAND" and the readiness for every sacrifice and heroic deed for the sake of the interests of your Motherland. However, the practicing educators experience shortfalls in efficient methodologies of patriotic upbringing, which should let them bring up citizens, loving their Motherland more than themselves. The article is dedicated to solution to this problem based on the Value-sense paradigm of upbringing educational dynasty of the Kurbatovs [15].

scholarly journals Pravni položaj poštenog i nepoštenog posjednika u odnosu na vlasnika stvari

2017 ◽  
Vol 38 (1) ◽  
pp. 527-543
Author(s):  
Jadranko Jug
Keyword(s):  
Supreme Court ◽  
Case Law ◽  
Basic Method ◽  
Unjust Enrichment ◽  
The Supreme Court ◽  
Legal Position ◽  
The Republic ◽  
Basic Characteristics ◽  
The Right

This paper deals with the problems related to the legal position of honest and dishonest possessors in relation to the owner of things, that is, it analyses the rights belonging to the possessors of things and the demands that possessors may require from the owners of things to whom the possessors must submit those things. Also, in contrast, the rights and requirements are analysed of the owners of things in relation to honest and dishonest possessors. In practice, a dilemma arises in defi ning the essential and benefi cial expenditure incurred by honest possessors, what the presumptions are for and until when the right of retention may be exercised for the sake of remuneration of that expenditure, when the statute of limitations expires on that claim, and the signifi cance of the provisions of the Civil Obligations Act in relation to unjust enrichment, management without mandate and the right of retention, and which provisions regulate these or similar issues. The answers to some of these dilemmas have been provided in case law, and therefore the basic method used in the paper was analysis and research of case law, especially decisions by the Supreme Court of the Republic of Croatia. The introduction to the paper provides the basic characteristics of the concept of possession and possession of things, and the type and quality of possession, to provide a basis for the subsequent analysis of the legal position of the possessor of a thing in relation to the owner of that thing.

scholarly journals Peran E-Servqual Dalam Customer Engagement

2019 ◽  
Vol 15 (1) ◽  
pp. 36-42
Author(s):  
Nadia Sasmita Wijayanti
Keyword(s):  
Service Quality ◽  
Customer Service ◽  
Customer Loyalty ◽  
Customer Engagement ◽  
Online Service ◽  
Market Leader ◽  
The Right ◽  
Modern Era

Sejumlah brand sukses menempatkan diri di hati konsumen, namun banyak pula yang gagal. Keberhasilan brand memikat hati customer berarti sukses menjalin hubungan dengan customer. Perlu cara dan startegi yang tepat agar brand mampu memikat kosumen dan keluar sebagai market leader. Dalam menjalankan bisnis dan memberikan pelayanan konsumen perlu memperhatikan keinginan konsumen. Di era serba modern dan informasi tanpa batas, bermunculan marketplace dan perusahaan eksponensial, menyebabkan keinginan konsumen untuk dilayani serba cepat dan ringkas. Kualitas jasa layanan online yang maksimal akan menciptakan customer loyalty yang berujung pada customer engagement. Kata kunci: E-servqual, Kualitas layanan jasa online, customer loyalty, customer engagement.  Abstract: The Role of E-Servqual in Customer Engagement. A number of brands successfully place themselves in the hearts of consumers, but many also fail. The success of the brand captivates the customer means successful relationship with the customer. Need the right way and strategy so that the brand can attract consumers and come out as the market leader. In running a business and providing customer service, it is necessary to pay attention to consumer desires. In the modern era and unlimited information, emerging marketplaces and exponential companies, cause consumers to be served quickly and concisely. The maximum quality of online services will create customer loyalty which leads to customer engagement. Kata kunci: E-servqual, Online Service Quality, customer loyalty, customer engagement.

scholarly journals ACTUAL OR POTENTIAL EXTENDED SERVICES PERFORMED BY MALAYSIAN COMMUNITY PHARMACISTS, PERCEPTIONS AND BARRIERS TOWARDS IT’S PERFORMANCE: A SYSTEMATIC REVIEW

2017 ◽  
Vol 9 (10) ◽  
pp. 13 ◽  
Author(s):  
Nazri Nordin ◽  
Mohamed Azmi Ahmad Hassali ◽  
Azmi Sarriff
Keyword(s):  
Breast Cancer ◽  
Quality Of Life ◽  
Systematic Review ◽  
Cardiovascular Disease ◽  
Medication Use ◽  
Community Pharmacists ◽  
Self Medication ◽  
Wide Range ◽  
The Right

Objective: Aims of this review were to identify actual or potential extended services performed in community pharmacy settings, perceptions among community pharmacists (CPs), general practitioners (GPs), consumers and policymakers of these extended services and barriers towards its performance.Methods: A literature review was conducted, using Google Scholar and PubMed as a searching engine.Results: Identifying eight quality full texts to review which fulfil the inclusion searching criteria, revealing a wide range of actual or potential extended services performed by CPs such as counselling on asthma, cardiovascular disease, breast cancer, diabetes, smoking cessation and self-medication. GPs’ perceptions towards these extended services were varied, not or in favour of CPs to perform some actual or potential extended services. Customers were in favour of CPs to perform these actual or potential extended services whereas CPs indicated a few barriers towards the performance of these actual or potential extended services.Conclusion: As a conclusion, CPs in Malaysia were in the right position to perform the actual or potential extended services, collaborating with GPs to promote better medication use and enhance patients’ quality of life. Some barriers towards these extended services must be intervened in order to enhance the quality of the services.

Effects of electrical stimulation on meat quality of bison striploin steaks and ground patties

2016 ◽  
Vol 96 (1) ◽  
pp. 79-89 ◽  
Author(s):  
C. Ding ◽  
A.R. Rodas-González ◽  
Ó. López-Campos ◽  
J. Galbraith ◽  
M. Juárez ◽  
...  
Keyword(s):  
Electrical Stimulation ◽  
Metabolic Activity ◽  
Quality Characteristics ◽  
Quality Traits ◽  
Electrical Parameters ◽  
Positive Effects ◽  
Wide Range ◽  
Retail Display ◽  
The Right

As bison is characteristically dark in colour, this study was conducted to determine if high-voltage electrical stimulation (HVES) could improve the colour and other quality characteristics in bison, similar to positive effects of HVES previously observed in beef. Forty bison bull carcasses were split and HVES (400 V peak, 5 ms pulses at 15 pulses s−1 for 30 s) was applied to the right sides and subsequently evaluated for grade characteristics, metabolic activity, and quality characteristics. The bison carcasses used in this study had a wide range of lean and fat, with minimal marbling. In the present study, HVES had no effect on bison quality traits, sensory attributes, retail display characteristics, nor the glycolytic metabolites (P > 0.05) except lactate. Inherent differences in muscle fibre type or physical carcass differences may have influenced the response to the electrical parameters used in the present study and merits further investigation.

“Disability Grief”: A patient’s allegorical expression of her disability

2020 ◽  
Author(s):  
Abdorreza Naser Moghadasi
Keyword(s):  
Disease Onset ◽  
Daily Work ◽  
The Past ◽  
Wide Range ◽  
Relapsing Remitting ◽  
The Future ◽  
The Central Nervous System ◽  
The Right ◽  
Professional Artist

Multiple sclerosis (MS) is an autoimmune disabling disease of the central nervous system, and can lead to a wide range of symptoms. Although the most common form of MS is relapsing-remitting, most of the patients also will develop disability in the future due to the natural course of the disease.1,2 The disease onset mostly occurs in 27 years of age.3 Therefore, considering the symptoms and complications of the disease, it can virtually affect the whole life of the patient. Unfortunately, there is not any accurate study of the opinions of patients with MS regarding their illness. However, in the daily work of treatment, one of the well-known cases of severe discomfort expressed by patients is the fear of future disability. This issue is aggravated when a person starts to lose abilities. When the patient experiences disability in walking and a decrease in his/her daily activities, thinking about the future becomes one of his/her major concerns. Most patients express these concerns in their visits. However, a patient who has other abilities such as poetry, writing a story, or painting, can more effectively portray concerns. The painting reported here is the allegorical view of a patient about her disability. The patient is a 37-year-old woman who has had MS for 15 years. Her illness started with the right eye optic neuritis. She has had six attacks during this period and, after 9 years, her disease entered the secondary progressive phase. Her symptom in this stage was the weakness of the right lower extremity, which was gradually deteriorating such as difficulty in walking. Now, she is unable to walk without help. This disability has affected all aspects of her life, and has greatly diminished her quality of life. She has been interested in drawing since childhood, and has drawn as a non-professional artist. One of her paintings reported here (Figure 1), according to the patient herself, reflects her perception and grief over her progressive disability. She believes that she should say goodbye to her ability and good days of the past. She painted herself as someone (when she could walk unrestrictedly) moving away along with a balloon

scholarly journals THE INVESTIGATION AND EVALUATION MULTISERVICE NETWORK NGN/IMS FOR MULTIMEDIA TRAFFIC

2020 ◽  
Vol 6 (3) ◽  
pp. 10-13
Author(s):  
Bayram G. Ibrahimov ◽  
◽  
Mehman F. Binnatov ◽  
Yalchin S Isayev ◽  
◽  
...  
Keyword(s):  
Mathematical Model ◽  
Quality Of Service ◽  
Communication Networks ◽  
Customer Service ◽  
Network Architecture ◽  
Network Capacity ◽  
Network Efficiency ◽  
Wide Range ◽  
Triple Play

The subject of the study is multiservice communication network using the concept NGN (Next Generation Network) based on the open network architecture IMS (Internet Protocol Multimedia Subsystem), supporting a wide range services. The basis of this architecture is the IMS core, consisting of a set of specialized modules responsible for various functions for customer service. The purpose of the article is to analyze the existing technical capabilities of the IMS multimedia messaging subsystem and perspective solutions for the functioning of the NGN/IMS network efficiency in providing multimedia service. As the efficiency of the system, the capacity NGN/IMS networks is selected using the signaling system and protocols NGN. The capacity NGN/IMS networks during the establishment of a multimedia session was analyzed and the functional architecture of the IMS multimedia messaging subsystem that determine the interaction NGN signaling systems an protocols was explored. Manage the presentation Triple Play services to subscribers and simultaneously modify the media stream within the session allows the protocol for the initialization of the SIP and Diameter sessions, which are the main IMS signaling protocol. One of the important requirements for the IMS subsystem is the maintenance QoS (Quality of Service). A mathematical model for estimating the quality of communication services using a system GI/G/1/N based on the theory diffusion approximation is proposed. The research presented in this paper is very important for the theory queuing systems, since the article proposes a method for investigating multiservice communication networks with non-Poisson incoming flow and effective results are obtained for NGN/IMS networks. On the basis of the model analytical expressions are obtained, which allow evaluating the performance indicators of the Triple Play service. The proposed mathematical model can be used to solve a wide range of practical problems, including the management multiservice traffic in the process its transmission in multiservice telecommunications networks, taking into account the quality of service classes. Thus, studies NGN/IMS network capacity indicators using SIP protocols are relevant.

Usability Data Quality

2006 ◽  
pp. 661-667 ◽  
Author(s):  
David R. Danielson
Keyword(s):  
Data Quality ◽  
Cost Effective ◽  
High Quality ◽  
Effective Work ◽  
Design Changes ◽  
Wide Range ◽  
Usability Data ◽  
The Right ◽  
Effective Design

A substantial portion of usability work involves the coordinated collection of data by a team of specialists with varied backgrounds, employing multiple collection methods, and observing users with a wide range of skills, work contexts, goals, and responsibilities. The desired result is an improved system design, and the means to that end are the successful detection of, and reaction to, real deficiencies in system usability that severely impact the quality of experience for a range of users. In the context of user-centered design processes, valid and reliable data from a representative user sample is simply not enough. High-quality usability data is not just representative of reality. It is useful. It is persuasive in the eyes of the right stakeholders. It results in verifiable improvements to the system for which it is intended to represent a deficiency. The data must be efficiently and effectively translated into development action items with appropriate priority levels, and it must result in effective work products downstream, leading to cost-effective design changes. The remainder of this article (a) briefly reviews basic usability data collection concepts, (b) examines the dimensions that make up high-quality usability data, and (c) suggests future trends in usability data quality research.

Old sources, new resources: finding the right formula for Boniface

2001 ◽  
Vol 30 ◽  
pp. 15-38 ◽  
Author(s):  
Andy Orchard
Keyword(s):  
Old English ◽  
Literary Culture ◽  
Anglo Saxon ◽  
Literary Context ◽  
Wide Range ◽  
Historical Importance ◽  
The Many ◽  
The Right

Of all the many Anglo-Saxons who travelled to the Continent, some never to return, Boniface, apostle to the Germans, arguably had the deepest and most enduring inuence; for some, he is simply ‘the greatest Englishman’. But aside from Boniface's historical importance there is much of related interest for scholars of Anglo-Saxon literary culture too: not only does a wealth of hagiographical material survive relating to Boniface and his mission, but there remain a number of letters, poems, and other works written by Boniface himself, alongside a wide range of associated texts. Yet while the literary contexts and merits of (for example) Boniface's poetry have been discussed a number of times in recent years, the primary academic focus on the so-called ‘Bonifatian correspondence’ has tended to be historical, rather than literary. Such a focus has tended to privilege those letters with political or administrative implications above those that deal with more domestic or personal issues, yet it is precisely the latter category which shows the less formal aspects of Anglo-Saxon literary culture, and seems to invite closer comparison with a range of other texts. In particular, the innately repetitious and formulaic quality of much of the correspondence has much in common with that of several other areas of Anglo-Saxon literature in both Latin and Old English, whether in prose or verse, and this article seeks to explore those links in detail, in order to offer a broader literary context for the composition of the correspondence as a whole.

scholarly journals Students Satisfactory Indexs of Pascasarjana Services of Universitas Ahmad Dahlan

2019 ◽  
Vol 2 (2) ◽  
pp. 168-177
Author(s):  
Abdul Choliq Hidayat ◽  
Agus Siswanto
Keyword(s):  
Customer Service ◽  
Primary Data ◽  
Optimum Level ◽  
Improvement Program ◽  
Study Program ◽  
Significance Level ◽  
Study Programs ◽  
Full Study ◽  
One Year

The research aim was to calculate Students Satisfactory Indexs of Pascasarjana Study Programs Services Of Universitas Ahmad Dahlan who has 12 (twelve) programs,. It has at least 850 students in 2018. Pascasarjana needs some feedback in order to increase their quality of students service satisfactory as high as possible to reach optimum level, and fulfill qualification of succeed its business. This research wanted to measure the up dated customer service satisfactory and gave feedback to Universitas Ahmad Dahlan for their continuous improvement program. The research method used quantitative approach to primary data of customer questioneer and scondary data of Pascasarjana Universitas Ahmad Dahlan. The questioneers had distributed to student that has one year full study, by proporsional random sampling to 11 of 12 study programs, 10 examplar each study program, totally about 110 examplars, returned back about 110 examplars (100%), and than the data have been calculated by SPSS method version 10.0. The result of research was students satisfactory indexs of the services of Pascasarjana Study Programs reached good and significance level at all study programs, as the index, at point 4.307 root mean at 1 until 5 at Likert scale. They favored empathy dimension at point 4.389, and than assurance (4.347),tangible (4.331), responsiveness (4.295), and reliability (4.185). To be adviced that all of study programs must increase giving their services until reach the highest level of all dimensions, that are: tangibles, responsiveness, reliability, emphaty, dan assurance. Both of hyphotesis have proven that all of five variables, together or partially were significantly and positively influenced toward Students Satisfactory of Pascasarjana Study Programs Services Of Universitas Ahmad Dahlan Key word: satisfactory, service, pascasarjana

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