Pengaruh Komunikasi Pimpinan dan Bawahan Terhadap Kinerja Karyawan pada Restoran Ayam Bawang Cak Per Cabang Malang
Abstract: This research aims to understand: 1) The communication intensity level at Ayam Bawang Cak Per Restaurant, Malang Branch; 2) The employee performance at Ayam Bawang Cak Per Restaurant, Malang Branch; and 3) To know the communication influence between branch managers to employees on employee performance at Ayam Bawang Cak Per Restaurant, Malang Branch. This research used quantitative methods in the process and consist of two variables, dependent and independent. Communication is the independent variable and employee performance is the dependent variable. The research sample was taken 99% of the total population 51, but due to the time and situation, the sample taken was only 40 employees of each division. The result showed that: 1) The communication intensity level between branch managers and subordinates was at a moderate level with a percentage of 75% of 30 employees; 2) The employee performance level was at the medium category with a percentage of 65% of 24 employees; and 3) There is a significant influence between communication on employee performance at Ayam Bawang Cak Per Restaurant, Malang Branch.