scholarly journals BURNOUT OF SOCIAL WORKERS AT Dr. HASAN SADIKIN BANDUNG CENTRAL HOSPITAL

2020 ◽  
Vol 3 (2) ◽  
Author(s):  
Radityo Bimo Kartika Aji ◽  
Meiti Subardhini ◽  
Yana Sundayani
Keyword(s):  
Social Workers ◽  
Social Worker ◽  
Research Method ◽  
Qualitative Approach ◽  
Descriptive Research ◽  
Medical Social Worker ◽  
High Workload ◽  
Main Factors ◽  
Helping Process

The high workload can cause burnout. Burnout makes the worker not pay attention to the person he helped, thus reducing the quality of service. The research method used is descriptive research method with qualitative approach. The informant consisted of 11 people, two medical social workers, three medical social worker partners, and six medical social worker patients. The result of the research showed that: a) medical social workers experiencing burnout with the most emerging aspect of emotional exhaustion, b) depersonalization aspects, medical social workers showed apathetically and acting callous at work, c) medical social worker feel they can't work optimally but in the reality, they have good performance based on Indeks Kinerja Individu (IKI), d) Medical social worker can keep working with good performance because of their love to the profession, e) The burnout shown by medical social workers has no effect to the helping process to the patient in Dr. Hasan Sadikin General Hospital. The main factors of burnout of medical social workers is a barrier in their career, which leads the medical social worker can't get their rights based on their performance and education.

scholarly journals Pemberdayaan Masyarakat di Wisata Edukasi Imah Noong Kampung Areng Kecamatan Lembang Kabupaten Bandung Barat

2018 ◽  
Vol 8 (1) ◽  
pp. 1
Author(s):  
Seno Hardianto ◽  
Titing Kartika ◽  
Rieke Sri Rizki Asti Karini
Keyword(s):  
Research Method ◽  
Community Empowerment ◽  
Qualitative Approach ◽  
Primary Data ◽  
Descriptive Research ◽  
Primary Data Source ◽  
Business Opportunities ◽  
Data Source

Community empowerment is the effort to create and improve the capacity of the community both individually and groups in solving various problems related to efforts for improve the quality of life, independence and prosperity. Community empowerment can be done through the various ways and one of them through the growth and development. This research was conducted in Wisata Edukasi Imah Noong, Kampung Areng Desa Wangunsari Kecamatan Lembang Kabupaten Bandung Barat. The method of this research is descriptive research method with qualitative approach. Data collection method used is field observation, interview and documentation. Primary data source obtained from purposive sampling. Then from the results of this research be obtained a conclusion of action or activities of the community in the implementation of the concept of community empowerment approach through development of tourism, namely strengthening the capacity and role of society, strengthening access and business opportunities, and strengthening of tourism awareness.

scholarly journals EVALUASI KINERJA APARAT DALAM PELAYANAN PEMBUATAN PENGANTAR E-KTP DI KELURAHAN MAMASA KECAMATAN MAMASA KABUPATEN MAMASA

2021 ◽  
Vol 6 (1) ◽  
pp. 75
Author(s):  
Richard Richard ◽  
Rustan IR Rustan IR ◽  
M. Syariat Tajuddin
Keyword(s):  
Performance Evaluation ◽  
Research Method ◽  
Public Services ◽  
Qualitative Approach ◽  
Quality Service ◽  
Legal Certainty ◽  
Descriptive Research ◽  
Identity Card

This study aims to determine the performance evaluation of officers in the service of making e-KTP introductions in Mamasa Village, Mamasa District, Mamasa Regency. The research method used is descriptive research with a qualitative approach. The results showed that the performance of the Mamasa village apparatus was good but still needed to be improved in providing services to the community. In addition, the community expects the quality of public services to increase in the form of services that are fast, easy, fair, with legal certainty, transparent, safe, precise, free of charge, and accountable. In terms of the identity card service, the community wants a truly quality service.

scholarly journals KUALITAS PELAYANAN IZIN MENDIRIKAN BANGUNAN (IMB) PADA DINAS PENANAMAN MODAL DAN PELAYANAN TERPADU SATU PINTU KABUPATEN POLEWALI MANDAR

2021 ◽  
Vol 5 (1) ◽  
Author(s):  
Andi Muh. Alwi Yusuf ◽  
Munawir Arifin
Keyword(s):  
Research Method ◽  
Qualitative Approach ◽  
Quality Of Services ◽  
The Public ◽  
Descriptive Research ◽  
Building Permit ◽  
Management Flow ◽  
Investment Service ◽  
Taking Care

The purpose of this research is to find out how the quality of building permit services in the investment service and integrated one door service of polewali mandar regency. The research method used is descriptive research with a qualitative approach. The results of this study are, a study of the quality of IMB services in Polewali Mandar district has increased in terms of ease of IMB services, although there are still found obstacles from the community regarding the maintenance of IMB, namely in the file requirements. The conclusion of this research is DPMPTSP in facilitating the community in taking care of the IMB, namely by having a website where to facilitate the public to obtain information about the IMB requirements and IMB management flow. The suggestion this research is DPMPTSP district of Polewali Mandar in order to maintain the quality of services related to IMB so that the community judges good and does not think less well of the services provided by DPMPTSP.

Pola Bimbingan Orang Tua Asuh dalam Menumbuhkan Kecerdasan Emosional Remaja

2019 ◽  
Vol 7 (3) ◽  
pp. 311-330
Author(s):  
Iva Faridha Azahro ◽  
Nanih Machendrawaty ◽  
Hajir Tajiri
Keyword(s):  
Emotional Intelligence ◽  
Foster Care ◽  
Research Method ◽  
Foster Parents ◽  
Data Gathering ◽  
Qualitative Approach ◽  
Research Results ◽  
Descriptive Research ◽  
Selection Of

Tujuan dari peneliti ini yaitu untuk mengetahui (1) karakteristik kecerdasan emosional remaja di RPSAA Ciumbuleuit Bandung; (2) pola bimbingan orang tua asuh dalam menumbuhkan kecerdasan emosional remaja di RPSAA Ciumbuleuit Bandung; (3) hasil pola bimbingan orang tua asuh dalam menumbuhkan kecerdasan emosional remaja di RPSAA Ciumbuleuit Bandung. Penelitian ini menggunakan pendekatan kualitatif dengan metode penelitian deskriptif, pemilihan subjek dan informan dengan cara acak dan teknik pengumpulan datanya melalui observasi, dokumentasi dan wawancara terhadap enam orang anak asuh dan tiga orang tua asuh. Hasil penelitian yang diperoleh peneliti menyimpulkan bahwa anak sebelum memperoleh pengasuhan dari orang tua asuh di RPSAA memiliki karakteristik kecerdasan emosional rendah. Pola pengasuhan yang diterapkan di RPSAA kepada anak asuh adalah pola asuh demokratis. Sedangkan hasil pengasuhan dalam menumbuhkan kecerdasan emosional remaja di RPSAA Ciumbuleuit Bandung menyimpulkan bahwa anak asuh usia remaja telah memiliki kecerdasan emosional yang cukup baik, yaitu terlihat dari bagaimana cara mereka mampu mengendalikan segala perasaan yang pada dirinya, meskipun ada remaja yang belum sepenuhnya memenuhi aspek kecerdasan emosional.   The goal of these researchers is to figure out (1) characteristics of the emotional intelligence of teenagers in RPSAA Ciumbuleuit Bandung; (2) foster parents guidance pattern in fostering emotional intelligence RPSAA Ciumbuleuit Bandung in adolescents; (3) results foster parents guidance pattern in fostering emotional intelligence RPSAA Ciumbuleuit Bandung in teens. This research used the qualitative approach with descriptive research method, the selection of subjects and informants by means of random and data gathering techniques through observation, interview and documentation against six people and three foster care parents foster care. The research results obtained by researchers concluded that child before obtaining care of foster parents in RPSAA has the characteristic of low emotional intelligence. Parenting patterns are applied in the RPSAA to foster care parenting is democratic. While parenting results in fostering emotional intelligence RPSAA Ciumbuleuit Bandung teenager in concluding that foster care teens have had a pretty good emotional intelligence, that is visible from how they are able to control all the feelings on him, even though there are teenagers who do not yet fully meet aspects of emotional intelligence.

Gaya Kepemimpinan Perempuan dalam Peningkatan Kinerja Pegawai (Studi Kasus Pemimpin Daerah Kabupaten Tanggamus)

2020 ◽  
Vol 2 (3) ◽  
pp. 293-309
Author(s):  
Halida Novera ◽  
◽  
Yulianto Yulianto ◽  
Simon Sumanjoyo Hutagalung ◽  
◽  
...  
Keyword(s):  
Leadership Style ◽  
Research Method ◽  
Employee Performance ◽  
Qualitative Approach ◽  
Descriptive Research ◽  
The Feminine ◽  
Regional Leaders ◽  
First Time ◽  
Woman Leader ◽  
Local Leaders

Leadership style is important in an organization, if a leader can adapt his leadership style to the existing situations and conditions, it can affect the performance of his subordinates. In Tanggamus Regency currently led by a woman leader, namely Dewi Handajani, different from previous periods in this period the first time Tanggamus Regency was led by a woman. Therefore, this study aims to determine the leadership style of Tanggamus Regency regional leaders and whether this leadership style affects the performance of employees in Tanggamus Regency. The method used in this research is descriptive research method with a qualitative approach, data collection is done using interview and documentation techniques. The results showed that the leadership style used by the local leaders of Tanggamus Regency, namely the feminine leadership style tends to be transformational and the style applied is able to influence the improvement of employee performance in Tanggamus Regency.

PENGARUH NILAI PELANGGAN, INOVASI PRODUK DAN KUALITAS LAYANAN TERHADAP LOYALITAS NASABAH BANK MUAMALAT INDONESIA CABANG MADIUN

2018 ◽  
Vol 1 (1) ◽  
Author(s):  
Binti Mutafarida
Keyword(s):  
Quality Of Service ◽  
Customer Loyalty ◽  
Random Sampling ◽  
Product Innovation ◽  
Customer Value ◽  
Research Method ◽  
Sampling Method ◽  
Descriptive Research ◽  
Independent Variable

The development of sharia banking in Indonesia very rapidly grow up preceded by Bank Muamalat Indonesia and in 2013 ranked as the bank with the highest loyalty and the best among other sharia banking nationally. Bank Muamalat Indonesia branch of Madiun is one of the first branch in Madiun and currently has many competitors from other sharia banking. Based on this background, in this study take what factors affect the size of customer loyalty Bank Muamalat Indonesia branch of Madiun. Based on the result of research, it is found that the level of loyalty of customer of Bank Muamalat of Madiun branch is mostly influenced by product innovation with value of t test value obtained by t-count 2,493, while second factor is influenced by service quality with result of tcount 2,268. So the least influenced factor by the value of the customer is with value of 2.217. This research is a descriptive research method and associative / relationship, this matter to know the value of independent variable. While population of this research is funding customer of Bank Muamalat Indonesia branch of Madiun with amount of 22.196 customer by taking data using random sampling method as much as 108 customer. Keyword: Customer Value, Product Innovation AND Quality Of Service

scholarly journals Analisis Implementasi Kebijakan Pengaturan Pengoperasian Kendaraan Bentor Sebagai Moda Transportasi Di Gorontalo

2020 ◽  
Vol 9 (1) ◽  
pp. 46
Author(s):  
Andi Yusuf Katili ◽  
Nolfi S. Tueno
Keyword(s):  
Data Collection ◽  
Public Transportation ◽  
Research Method ◽  
Qualitative Approach ◽  
Descriptive Research ◽  
The People ◽  
Transportation Service ◽  
Mode Of Transportation

Bentor is a modification between a rickshaw and a motorcycle which has become a characteristic of public transportation vehicles or modes of transportation for the people of Gorontalo. Bentor can operate from one place to another, it can even take passengers to household stairs, this cannot be done by other public transportation. This advantage makes most Gorontalo people choose it as the main transportation because it operates 24 hours. The purpose of this study is to conduct an analysis of the implementation of policies on the operation of bentor vehicles as a mode of transportation based on Gorontalo Provincial Regulation No. 6 of 2006. The research method used in this research is descriptive research with a qualitative approach. Data collection techniques are carried out through observation, interviews, and documentation. The results showed that (1) Compliance of Bentor riders with traffic regulations is still low, so it is necessary to take action by the relevant authorities; (2) Coordination between officers of the Transportation Service and the Police in carrying out their duties has not been well established, so that violations continue to occur; (3) The supervision of related offices of apparatus in the field in implementing regional regulations is still low, due to the lack of officers who will be assigned as field supervisors.Bentor merupakan modifikasi antara becak dan sepeda motor yang telah menjadi ciri khas kendaraan angkutan umum atau moda transportasi masyarakat Gorontalo. Bentor dapat beroperasi dari suatu tempat ke tempat lain, bahkan dapat mengantar penumpangnya hingga ke tangga rumah, hal ini tidak dapat dilakukan oleh kendaraan umum lainnya. Kelebihan ini yang membuat sebagian besar masyarakat Gorontalo memilihnya menjadi transportasi utama karena beroperasi selama 24 jam. Adapun tujuan penelitian ini adalah untuk melakukan analisis mengenai Implementasi Kebijakan Pengaturan Pengoperasian Kendaraan Bentor Sebagai Moda Transportasi Berdasarkan Peraturan Daerah Provinsi Gorontalo Nomor 6 Tahun 2006. Metode penelitian yang digunakan dalam penelitian ini adalah penelitian deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data dilakukan melalui observasi, wawancara, dan dokumentasi. Hasil penelitian menunjukkan bahwa (1) Kepatuhan pengendara Bentor terhadap peraturan berlalu lintas masih rendah sehingga perlu dilakukan penindakan oleh aparat terkait; (2) Koordinasi antara petugas Dinas Perhubungan dengan Kepolisian dalam melaksakan tugas belum terjalin dengan baik, sehingga pelanggaran pun terus terjadi; (3) Pengawasan dinas terkait terhadap aparat di lapangan dalam menjalankan peraturan daerah masih rendah, karena minimnya petugas yang akan ditugaskan sebagai pengawas lapangan.

scholarly journals STRENGTHENING OF SCHOOL QUALITY THROUGH SCHOOL PRINCIPAL LEADERSHIP

2020 ◽  
Vol 1 (2) ◽  
pp. 151
Author(s):  
Wresni Pujiyati
Keyword(s):  
Case Studies ◽  
Principal Leadership ◽  
Research Method ◽  
School Quality ◽  
School Principal ◽  
Qualitative Approach ◽  
Leadership Model ◽  
Leadership Strategy

This study aims to analyze and find out the implementation of principals 'leadership through school quality with the long-term goal of improving the quality of schools through principals' leadership. The specific target of this research is to develop a principal's leadership model. The research method uses a qualitative approach through case studies through observation, interviews, document studies relating to the principal's leadership and school quality. The general conclusion is that improving school quality is a process towards the realization of quality schools. Principal's leadership in strengthening school quality can be found in (1) Improving school quality (2) Principal's leadership strategy in improving school quality.

scholarly journals Empowerment Of School Committees In Improving The Quality Of Education Basic Schools Of Indonesia-Malaysia State Border

2020 ◽  
Vol 7 ◽  
Author(s):  
Muhammad Sahrul ◽  
Mawar Mawar ◽  
Retnowati WD Tuti ◽  
Nida Handayani
Keyword(s):  
Elementary Schools ◽  
Research Method ◽  
Qualitative Approach ◽  
Quality Education ◽  
Quality Of Education ◽  
Education Services ◽  
School Committee ◽  
Research Findings ◽  
School Committees

The purpose of this study is to see how the form of empowerment of school committees in improving the quality of education especially in elementary schools. The research method used is descriptive qualitative approach with data collection techniques namely observation, interviews, and documentation. Research findings The existence of a school committee is an important element in improving the quality of school education services, its existence with all the tasks and functions it has can play a role in realizing better quality education services. Efforts to empower school committees are carried out in various ways although they are still not ideal as stated in the regulations related to school committees. In principle, so far the participation of school committee members and the form of empowerment of school committees is still limited to routine meetings and the fulfillment of supporting facilities for student learning facilities that are done voluntarily by school committees. Based on this, the efforts to empower school committees have been made but are still limited to routine agendas that are not yet optimal as the actual duties and functions of school committees.

scholarly journals PELESTARIAN KOLEKSI SASTRA SUNDA DI PERPUSTAKAAN AJIP ROSIDI

2020 ◽  
Vol 3 (2) ◽  
pp. 237
Author(s):  
Dinda Puspita Dewi ◽  
Rifqi Zaeni Achmad Syam ◽  
Rosiana Nurwa Indah
Keyword(s):  
Data Collection ◽  
Human Resource ◽  
Value Of Information ◽  
Research Method ◽  
Qualitative Approach ◽  
Hard Drives ◽  
Descriptive Research ◽  
Physical Form ◽  
Technological Developments

This study is to determine the implementation of preservation activities in the Ajip Rosidi Library in terms of how to save the value of information, how to save the physical form of Sundanese literature collections that are owned, and the obstacles faced in implementing the preservation of Sundanese literature collections. The method used in this research is descriptive research method. with a qualitative approach. Data collection techniques by means of observation, interviews and documentation study. There are two informants in this study. The results show that in order to save the value of the collection information, the library has converted the 200-year-old Sundanese Literature collection into microfilm or microfish which later, due to technological developments, was converted into CDs and hard drives. In saving the physical form of the collection, librarians carry out activities of mending, binding, giving silica gell, cleaning manually, and making policies in the form of library regulations. As for the obstacles experienced during the implementation of preservation of Sundanese Literature collection, namely related to human resource factors, funding factors, and environmental factors.Keywords: preservation; sundanese literature collection; ajip rosidi libraryABSTRAKPenelitian ini untuk mengetahui pelaksanaan kegiatan pelestarian di Perpustakaan Ajip Rosidi dilihat dari cara menyelamatkan nilai informasi, cara menyelamatkan bentuk fisik koleksi sastra sunda yang dimiliki, dan hambatan yang dihadapi dalam melaksanakan pelestarian koleksi sastra sunda.. Metode yang digunakan dalam penelitian ini adalah metode penelitian deskriptif dengan pendekatan kualitatif. Teknik pengumpulan data dengan cara observasi, wawancara serta studi dokumentasi. Informan dalam penelitian ini berjumlah dua orang. Hasil penelitian menunjukkan bahwa dalam menyelamatkan nilai informasi koleksi, maka perpustakaan mengalih bentukkan koleksi Sastra Sunda yang memiliki umur 200 tahun kedalam bentuk microfilm atau microfish yang kemudian karena perkembangan teknologi diubah dalam bentuk CD dan hardisk. Dalam menyelamatkan bentu fisik koleksi, maka pustakawan melakukan kegiatan mending, penjilidan, pemberian silica gell, membersihkan secara manual, dan membuat kebijakkan berupa peraturan perpustakaan. Adapun hambatan yang dialami pada saat pelaksanaan pelestarian koleksi Sastra Sunda, yaitu berkaitan dengan faktor sumber daya manusia, faktor pendanaan, dan faktor lingkungan.

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