scholarly journals INDEPENDENT ASSESSMENT OF THE QUALITY OF SERVICES AS A TOOL FOR ANALYSIS OF ACHIEVING THE NATIONAL DEVELOPMENT GOALS

2021 ◽  
Vol 3 (44) ◽  
pp. 99-114
Author(s):  
S.A. Petrova ◽  
◽  
G.N. Grigor’yants ◽  
I.A. Yasinskaya ◽  
Yu.A. Aleksentseva ◽  
...  

The relevance of an independent assessment of the quality of the conditions for the delivery of services (IAQ) as a tool for assessing the state of the social sphere is determined by the ability to use it to identify the expectations of a modern consumer, his needs, to detail shortcomings in the delivery of services and develop measures to eliminate them. Independent assessment acts as a form of public control, contributing to the development of civil society, allowing to eliminate problems and improve the system of providing services in the social sphere. The aim of the study is to consider the potential of using IAQ in solving problems of public administration. The research methods used in the work serve as a significant empirical base based on the results of monitoring studies of the implementation of IAQ in the regions of the Russian Federation based on surveys of government representatives and citizens who receive services, as well as on the basis of information provided on the official website for posting information about state (municipal) institutions bus.gov.ru, and have a formal and logical component in terms of conducting a comparative analysis of regulatory sources, using analytical methods of functional and statistical analysis. The choice of research tools was determined by the presence in the current database of the functioning of the IAQ from the moment of its creation in 2013 to the present. The analysis of the results of an independent quality assessment made it possible to identify key shortcomings in the social sphere, the structure of problems that are most often found in the regions and their relationship with the main directions of socio-economic development of the constituent entities of the Russian Federation. According to the results of the study, the hypothesis was confirmed that the incorporation of an independent assessment into the system of executive authorities, which allows to quickly obtain objective data on the state of the social sphere, makes it possible to put its results into practice aiming to analyze the achievement of national goals and ensuring the socio-economic development of Russia. The use of the results of the IAQ to increase the validity and efficiency of management decisions to improve the activities of public organizations for officials of state authorities of the constituent entities of the Russian Federation and representatives of public organizations responsible for their development, allows for a comprehensive impact on improving the quality of life of the population.

2017 ◽  
Vol 21 (5) ◽  
pp. 148-157
Author(s):  
V. Yu. Tsiklauri ◽  
L. S. Belousova ◽  
A. I. Devyatilova

Russia today is a dynamically developing state that, despite external pressure, continues to strengthen its positions in the world arena, timely preventing external and internal threats to economic security. Social stability is a fundamental prerequisite for the dynamic development of the state. In this regard, the state's task is to prevent destructive processes in social and economic development, using a set of measures and management procedures. The state of the social sphere, trends and forecasts of its formation have always been in the focus of the interests of the leadership of our country, government organizations and the scientific community. This is because the social sphere is of primary importance for the development of society in particular and the state as a whole. In recent years, large-scale changes have begun to take place in the Russian Federation, including the development of new public legislation, the implementation of targeted projects, the formation of a new concept of public protection of the population, and many actions have been taken to provide a decent level of well-being and increase the quality of life of the Russian people. Despite the fact that the Russian government has made great efforts to reduce the scale of unemployment and poverty, improving the quality of life, the social problem remains quite acute. The main factor was the sudden change in the international situation in the last few years, the introduction of financial and restrictive sanctions, the implementation of hostile political activities by certain foreign states against Russia, and as a result, the complication of the social and financial situation within our state. However, successful social and financial development remains the highest value for the Russian state in the near future. The purpose of this activity is to identify the relevance and complexity of problems of economic security and assess indicators that determine threats to security in the public sphere. Observation and diagnosis of the degree of threats to the national interests of the state on the basis of indicators of socio-economic development indicators in the public domain is a priority task in the existing realities of our life. Modeling the threats to economic security, ie, obtaining specific values of economic security indicators depending on their belonging to a particular risk class (level), it is possible to develop an appropriate plan of measures to improve economic security in the social sphere on the basis of the proposed classification. Monitoring and diagnosing the level of threats to the national interests of the country on the basis of indicators of social and economic development in the social sphere is a paramount task in the existing realities of our life. At the same time, the results obtained serve as a good basis for developing development strategies for the future with the preservation of social stability. The aim of the study is to formulate methodological provisions for the development of the theory of economic security based on the definition of threats to the economic security of the social sphere, using the proposed model of the relationship between the key factors that affect the level of security in this area. The research uses a set of general scientific approaches (abstract-logical, deductive, complex and systemic). The realization of the research process was carried out with the help of the dialectical method of cognition, which predetermines the study of economic phenomena in their interconnection and development. To solve individual problems, economic-statistical methods, comparison methods, absolute, relative and average values, graphical and tabular data representation, correlation-regression analysis, Ward clustering were used.


Vestnik NSUEM ◽  
2022 ◽  
pp. 144-165
Author(s):  
L. P. Bakumenko ◽  
I. A. Lipatova

The market of one of the most basic participants of the market of housing and communal services – credit organizations is considered. A statistical analysis of mortgage housing lending in Russia was carried out, the classification of the regions of the Russian Federation according to two groups of indicators was carried out: according to the indicators of the housing and communal services market and indicators of the level of socio-economic development of regions by cluster analysis methods and it was shown that not all regions (36 regions) correspond to their levels of groups according to two groups of indicators. The reasons for the development of regions according to the state of development of the housing and communal services market are revealed.


2021 ◽  
Vol 27 (2) ◽  
pp. 114-122
Author(s):  
I. Zinovieva ◽  
◽  
N. Azarova ◽  
A. Nebesnaya ◽  
◽  
...  

Ecological and economic indicators are a kind of indicator of the economic state of the regions, the ongoing processes, trends in the regional economy, the quality of life of population and characterize the sustainable development of the regions. These indicators should take into account the regional power structures that make management decisions for regional development. Often, these indicators are formed in isolation from each other, and the analysis of statistical reports does not allow the data to be formed up-to-date. The study identifies the reasons associated with the problems of sustainable development of the region’s economy, and notes the connection of these problems with the quality of life of the population. It is noted that ensuring a high level of economic development in the regions is often at the expense of the state and quality of the environment. It is noted that Russia is following the path of international trends in the development of the regional economy – compliance with the Sustainable Development Goals (SDGs). This is due to the support of the global strategy of economic development within the framework of the “green economy”. The article examines the components of the environmental quality indicators of the Russian regions, and also establishes a correlation between them and the criteria for evaluating the effectiveness of the work of the heads of regions and regional executive authorities, which ultimately reflects the level of development of the region as a whole. In the work, using the National Environmental Rating for 2020 of the subjects of the Russian Federation, leaders and outsiders among the regions of the Russian Federation are identified by the level of their environmental condition. According to the results of the ecological and economic assessment, the authors ranked the complex indicator of the state of environmental indicators in the regions, which include a list of six indicators: the level of emissions of harmful substances, the discharge of polluted wastewater, production and consumption waste, water consumption, energy consumption, and environmental protection costs. The researchers analyzed the positions of the Voronezh Region in terms of the quality of life in the region and finding a position in the environmental rating of the subjects of the Russian Federation. The authors propose a grouping of regions by the value of a complex indicator, study the indicators of the ecological state of the regions, and correlate between sustainable development and the quality of life of the population of the regions


2021 ◽  
pp. 432-438
Author(s):  
Sagaydak A.A. Sagaydak A.A. ◽  
M.S. Seljanskij

The article considers the issues of socio-economic development and assessment of socio-economic indicators of country areas in the period of application of the Federal target program "Sustainable development of country areas in 2014-2017 and up to 2020". The measures provided by the state program of the Russian Federation "Integrated development of country areas" are considered and evaluated in this paper as well.


2021 ◽  
Vol 273 ◽  
pp. 08002
Author(s):  
Ekaterina Alpatova ◽  
Elena Semak ◽  
Vardan Nikogosyan ◽  
Svetlana Tekucheva ◽  
Yuliya Merinova

The article is devoted to the design idea the concept of the universal project of socio-economic development of small urban settlement on the example of single-industry towns of the South of Russia, and highlighted relevant data problems of urban agglomerations, the ways of contributing to the solution, as the demographic situation and migration of the working population, creation of new jobs through attracting investors and foreign workers to solve problems such areas having a similar nature and roots throughout the territory of the Russian Federation. The work is a strategic vector of the concept for the socio-economic development of economically unprofitable territories of the Russian Federation based on the use of the TRIZ system operator. The concept of the project allows us to demonstrate the way of possible transformation of the economy of economically unprofitable regions. The paper formulates the goal of socio-economic development for a small urban settlement, forms the ways of strategic transformation, analyzes the current situation, identifies the main problems and suggests a possible vector for the development of the territory based on the development of production, infrastructure, the quality of the urban environment and the use of the climatic and cultural features of the region.


2020 ◽  
Vol 28 (4) ◽  
pp. 754-777
Author(s):  
Natalia A. Simakova

Introduction. Improving the quality of the population is an important task for socio-economic development of the Russian Federation as a whole, as well as for its individual regions. Improvements in quality characteristics of the population can only be achieved by raising the quality and standard of living. The aim of this study is to identify the dependence of the quality of the population on the level of socio-economic development in a region and on the solution of socio-demographic problems (taking the Penza Region as an example). Materials and Methods. An analysis of statistical data from the Federal State Statistics Service for the Russian Federation and the Penza Region for 2005‒2018 was carried out. The methods of systems approach, comparative and demographic analysis, generalization, and statistical analysis were used to study the quality of population at the regional level. Results. Based on the analysis of primary statistical data, a high level of dependence of the quality of population of the Penza Region on demographic and socio-economic indicators of the region’s development has been identified and substantiated. The quality of the population of the Penza Region has been compared with other regions of Russia at the current stage and over time. The changes in the quality of population have revealed positive trends: an increase in the overall birth rate, reduction in the overall mortality rate, increasing natural growth rate of the population and life expectancy, growth of educational level of the population. At the same time, the natural growth rate of the population of the Penza Region has been much lower than the average level in Russia and below the indicators in the majority of constituent entities of the Volga Federal District, which is the most acute problem. Discussion and Conclusion. To date, the quality of the population of the Penza Region is a consequence of the increase in the level and quality of life in the region over the past 15 years, but in many respects it remains below the average Russian level. The results of this study can be used by the government of the Penza Region and other constituent entities of the Russian Federation when making decisions in the field of demographic and socio-economic policies.


Author(s):  
Aleksandr Cherkasov ◽  
Aleksandr Panin ◽  
Vasily Chikhichin

The demographic situation and the level of socio-economic development of the Russian Federation require new consolidated solutions that can ensure the dynamic socio-economic development of the country, ensure an increase in the quality of life of the population, its well-being, and, as a result, improve the demographic situation. One of the key decisions on budget consolidation is the national projects adopted by the decree of the President of the Russian Federation dated May 7, 2018 for the period up to 2024. National projects are developed in three areas: “Human capital”, “Comfortable living environment” and “Economic growth”. Achieving the targets and additional indicators that are defined in the passports of national projects is a key aspect of the implementation of national projects. The passports refer to improving the network of health facilities (FAP and outpatient clinics), educational facilities (schools), the network of educational institutions, projects for creating a comfortable urban environment, etc. To date, Russia does not have a monitoring system based on intellectual and innovative technologies that allows a comprehensive approach to the stages of implementation of national projects, to assess the effects (including changes in the socio-demographic situation) that the implementation of projects should provoke. Such technologies include geo-information systems and modern cartography. Based on international experience in creating various monitoring systems, as well as personal experience in organizing geo-information systems for monitoring ethno-demographic and migration processes, and territorial planning, the authors propose the concept of mapping and geo-information support for national projects, which is presented in the form of “GIS-national projects”. According to the idea, this GIS will improve the quality of management decision-making at all large-scale levels (country, subject, municipal district, locality), and will make it possible to understand the effects of the implementation of national projects.


2021 ◽  
Vol 9 (3) ◽  
pp. 86-90
Author(s):  
Yuriy Domenko

To date, the Russian Federation has created and is actively developing a system of strategic planning of socio-economic development, including subjects, objects, strategic documents, tools, regulatory and methodological framework, as well as a number of other elements. Despite the institutional formation, there are still quite a few problems in this system, especially at the regional level. The subjects of the Russian Federation have strategic documents at their level, the purpose of which is the socio-economic development of the region. Despite this, the quality of strategic documents is not always at a high level. First of all, the quality of strategic documents is influenced by a set of tools that allow you to achieve your goals and objectives. Within the framework of this study, a method of correlation and regression analysis is proposed in the system of strategic planning tools at the stage of determining priority areas.


2021 ◽  
Vol 1 (12) ◽  
pp. 36-43
Author(s):  
Abrar B. Yarlykapov ◽  
◽  
Vladimir V. Shevtsov ◽  
Galina G. Karpenko ◽  
◽  
...  

The article analyzes the impact of the pandemic on the socio-economic development of the agricultural economy of the country and its individual regions, levels of quality of life and financial sustainability of the largest agricultural holdings both at the federal, regional levels and at the level of economic entities of the Russian Federation.


2019 ◽  
Vol 13 (2) ◽  
pp. 97-110
Author(s):  
R. V. Fattakhov ◽  
M. M. Nizamutdinov ◽  
V. V. Oreshnikov

Introduction. The regions of Russia are not only heterogeneous in terms of the current state but also differ in the prevailing trends in the key parameters of their future development. Some of them, possessing significant economic potential, risk losing stability due to ongoing social processes and vice versa. The purpose of the study is to assess the sustainable development of the Russian Federation regions, to identify typical regions, including implementation of the main priority of the Spatial Development Strategy of Russia until 2025 — to uncover the socio-economic potential of the territories and their sustainable development through economic specialisation regions.Methods. In the framework of solving the problem of choosing typical regions of Russia according to the level of sustainability of socio-economic development, we formed a database of indicators for the period from 2010 to 2016. The 8th indicators describe the financial and economic component of development, the social component — by the 14th indicators, the environmental one — by the 3rd indicators. The ranking of regions was carried out in three stages — the consideration of particular indicators, their unification into groups and the study of generalised values. For the identification of typical regions, we applied the clustering method.Results. Approbation of the approach showed that the high position of the region in one of the considered areas of analysis does not always correlate with the level in other indicators. The magnitude of the dispersion in general increases with the transition from the leading regions to the outside regions. Cluster analysis revealed four groups of regions. The first cluster is characterised by the predominance of the economic component. The second cluster is characterised by the absence of a significant imbalance between the directions. The third cluster is characterised by better dynamics of financial and economic indicators against the background of relatively good positions in the social and environmental spheres. The fourth cluster is represented by subjects of the Russian Federation, in which there are significant results in the field of improving the environmental component. Based on the cluster analysis, typical regions were selected — the Republic of Ingushetia, the Samara Region, the Republic of Tatarstan and the Vladimir Region, respectively.Discussion. The obtained results can be applied when making a forecast of the socio-economic development of the regions of the Russian Federation and indicators of their sustainability in the medium term.


Sign in / Sign up

Export Citation Format

Share Document