scholarly journals PEDAGOGICAL SYSTEM OF PROFESSIONAL AND COMMUNICATION COMPETENCE OF TOURISM PROFESSIONALS

2021 ◽  
Vol 1 (192) ◽  
pp. 166-170
Author(s):  
Oksana Honcharova ◽  

The article deals with the essence of the concept Ц «pedagogical system of formation of professional and communicative competence of tourism specialists». It is shown that professional communication is a necessary and primary component in the professional activity of tourism professionals. This necessitates the strengthening of the communicative component of professional training of future specialists in this field, which involves the modernization of the pedagogical system of professional and communicative competence (goals, principles, content, methods and forms of educational activities). Therefore, among the qualities of a graduate of a higher education institution, outlined in the educational and qualification characteristics of a bachelor in the field of «Tourism», are such as: ability to interact effectively in educational, professional and other activities, business ethics communication, ability to communicate at a high cultural level in the state language and at least one of the foreign languages, clearly and logically express their thoughts and beliefs, the ability to choose the most appropriate means of communication, demonstrate the culture of speech, work in a team and more. The purpose of the article is to develop a pedagogical system for the formation of professional and communicative competence of tourism professionals and its elements. Also, a number of concepts that are components of the concept were analyzed, namely: «system», «pedagogical syste» and a pedagogical system of formation of professional and communicative competence (PAC) of tourism professionals was proposed. Analyzing the literature and the interpretations of scientists, we formulated the definition of the elements of the pedagogical system and proposed a pedagogical system for the formation of professional and communicative competence of specialists in the field of tourism.

2019 ◽  
Vol 19 ◽  
pp. 133-138
Author(s):  
R. Vavryk

Introduction. The article examines the current state of development of communicative competence of future military conductors as a component of their professional skills. Purpose. The author’s definition of the «military conductor’s communicative competence» was first formulated as a complex integrative entity, i.e. a combination of musical and professional knowledge, skills and abilities, professionally important personal qualities and the ability to verbal communication and non-verbal contacts using expressive means of conducting while solving creatively professional tasks. The structure of this notion consisting of personality-communicative and musical-communicative components, and their content is determined.Results. Personality-communicative component includes communicative skills and abilities of verbal and non-verbal communication related to the influence on the personality and the collective (didactic, organizational, constructive, and communicative ones, communication management techniques). The musical-communicative component is manifested through the ability to organize collective creative activity at the rehearsals of the military brass band, concert performances with the help of expressive means of conducting language. Conditions and ways of development of future military conductors’ communicative competence in the process of their professional training are analyzed.Conclusions. The development of future military conductors’ communicative competence is a purposeful, systematic and continuous process in the context of improving their professional skills, which is conditioned by the considered didactic conditions and the search for appropriate ways of preparing for professional activity during the educational period. The state of the problem being investigated requires further scientific research, namely to design the methods of the future military conductors’ communicative competence development during their internship in the troops.


Author(s):  
Alina Kudlay

As a result of the rapid development of intercultural communication and global transformations taking place in the world in the 90s of the XX century, it became necessary to create a new personality with a new set of qualities and competencies that are urgently needed for the rational functioning in a multicultural world. For the successful performance of professional duties is not enough to be a specialist who knows job, today. Modern Ukrainian society needs educated professionals who can think critically and make decisions independently in a situation that requires a choice, that is, to be dynamic, mobile, creative. That is, the main feature of professional activity is its development, which requires constant updating and improvement of skills. Each specialist should acquire new knowledge and improve their skills, and, consequently, improve their professional qualities. According to research, professionals who are not engaged in improving professional competence, there comes a time in life when they have internal dissatisfaction with their activities and they need to improve professional skills, or even change their professional orientation. Given the large variety of information technologies at all educational levels, it is not difficult to improve your professional level, and mobile learning is a way to solve a number of educational problems today. In this regard, the relevance of communicative education of future police officers is increasing. After all, the need to train a competent police officer capable of effective professional activity in a multi-ethnic environment is a priority in the training of future police officers in the parameters of European standards. The socio-cultural aspect in the professional training of future police officers is not only the formation of communicative competence, but also the space of interpersonal relations, in which a holistic culture of the individual is formed. The article presents an analysis of the diagnostic results of the formation of communicative competence of the future police officer. The results demonstrate the levels of formation of communicative competence of future police officers in cognitive, emotional and behavioural components.


2019 ◽  
Vol 7 (4) ◽  
pp. 4
Author(s):  
M. V. Fomina ◽  
S. V. Maslovskaya

Introduction.In this article the problem of formation of communicative skills of professional communication of students of medical high School is considered.  Theoretical and methodological approaches to this problem are analyzed. The theoretical basis of the study was the work of MV Rodikov, LV Kochetova, Ln. Vasilyeva about the process of formation of readiness of students of medical University for interpersonal interaction in the professional sphere and in particular the formation of skills of building trust between the doctor and the patient. The authors identified individual and personal qualities necessary for the graduate in practice, such as: the ability to diagnose the social situation; skills of effective interaction with colleagues in the workplace; possession of verbal and non-verbal means of communication in building relationships with patients; rejection of all kinds of stereotypes of patient perception [5,6]. The assessment of such important professionally significant qualities in the formation of communicative competence of the future doctor, such as sociability, tolerance, empathy, goodwill, respect, attentiveness, restraint, flexibility [7, 15]. The authors highlight the psychological characteristics of the doctor, affecting the communicative competence, such as: emotional stability; sensitivity to negative attitude on the part of the patient; anxiety; depression [13]. The important qualities of the future specialist include: the ability to be convincing in conversation with the patient and his relatives, respect for colleagues and their opinion, especially when the issue concerns controversial clinical cases and requires open discussion [8,9,10]. It is noted that the success of the interaction between the doctor and the patient depends on the skills: the establishment of primary contact; elimination of possible contradictions (clash of views of the doctor and the patient); correction of conflict behavior of the patient during medical consultation; ability to inform the patient of "bad news" concerning his health; planning joint actions with the patient [4, 14,31].Materials and methods. A study was conducted on the diagnosis of the ability to empathize in students of a medical university using the method of V. V. Boyko, the specifics of gender attitudes were determined using the «Sex-role questionnaire», the coping styles of behavior were studied using the method «Coping strategies indicator».Results. The study are showed that 44.7% of respondents have an average level of empathic abilities, 53.2% – understated, 2.1% – very low. The girls is in 86.6%  the emotional channel of empathy prevailed, which allows the latter to easily enter into an emotional resonance with the other person. Among young men, 52.9% showed rational, 47.1% - intuitive channels of empathy. The analysis showed of the structure of coping behavior that the first place for both girls and boys (66.6% and 88.2%, respectively) was occupied by the problem-solving strategy. The second is the search for social support, which indicates the importance of social support at the initial stage of professional activity.Discussion and Conclusions. It is noteworthy that among those surveyed, attitudes that limit emotional responsiveness prevailed, along with this, students used various empathy channels, allowing them to build the medical process most effectively in the future depending on the situation. The level of communicative competence of students did not differ in terms of "empathy" depending on the specialization. The active position was in the choice of coping strategies allow students to overcome the influence of various types of stress associated with future professional activities.


2021 ◽  
Vol 117 ◽  
pp. 06005
Author(s):  
Nadezhda Anatolievna Shaidenko ◽  
Svetlana Nikolaevna Kipurova ◽  
Aleksandra Vladimirovna Sergeeva ◽  
Maria Vyacheslavovna Filatova ◽  
Ellada Vladimirovna Shelispanskaya

Work with gifted students requires a teacher to have special personal and professionally important qualities and creativity occupies a special place among them. A creative teacher can understand the peculiarities of behavior and worldview of a gifted child and possesses the competencies of organizing further development of the creative activity of special children, as well as their relationships with peers. The study is based on the concepts of axiological, humanistic, systemic, and activity approaches, the theory of convergent and divergent thinking, the teachings of an individual as a person and subject, of creativity as a process and a result, the creative nature of a teacher’s work, and theories addressing the creative essence of personality. The stage of university training is deliberately chosen for the study of the problem of development of a teacher’s creativity as a foundation for work with gifted students since the student age is the most sensitive period of this process. In the process of higher education, the development of a future teacher’s creativity in conjunction with their professional and personal qualities is essential as a condition for effective work with gifted students. The identified key psychological and pedagogical conditions for the development of creativity in professional activity focused on work with gifted students include the professional activity orientation of future teachers to work with gifted children, professional knowledge, skills, and competencies focusing on gifted children, and psychological qualities of professional importance for work with gifted students. The article provides a specified definition of creativity, characterizes the signs of a teacher’s creativity, and describes the patterns, conditions, and stages of development of a future teacher’s creativity in the educational process in a higher education institution. The directions for further scientific theoretical and practical activities in the process of development of a future teacher’s creativity in parallel with training to work with gifted children are proposed. A promising direction of work is determining the ways to combine the operational and substantive sides of a teacher’s activity in work with gifted children.


2021 ◽  
pp. 90-98
Author(s):  
Inna Mihailovna Shepshinskaya ◽  

The organization of professional training of students of a pedagogical university is realized on a competence-based approach, which requires a implementation of new methods, tools and procedures aimed at assessment educational results. The complexity of the formation and assessment of competencies is explained by their multicomponent structure and the ability to manifest themselves during students’ performance. Modern methods and tools of assessing competencies should be based on modeling situations that enable students to perform quasi-professional activity and the description of key elements of each competence domain. The purpose of the article is to develop a methodology for assessing the communicative competence of students of a pedagogical university studying at the Faculty of foreign languages. Methodology and methods of research. The methodological basis of the study was made up of: the competence-based approach and its views on new results of the educational process at the university, methods of assessing competencies (N. F. Efremova, Ibragimov G.I., Baartman L.K., Kanik M.); a contextual approach that explains the need to create educational situations that model the conditions of professional activities for the formation and assessment of modern educational results (A. A. Verbitskiy). Research methods: analysis of scientific literature, pedagogical modeling. Research results. A methodology for assessing the communicative competence of students of a pedagogical university studying at the Faculty of Foreign Languages has been developed and presented. The quality criteria for modern assessment methods and instruments are formulated (authenticity, transparency, the significance of the content of assessment materials for students, effectiveness). The author of the article develops and presents a model of an assessment method based on the analysis of video fragments of communicative situations. The procedure for modeling communicative situations that can be used to compile assessment materials is described in detail. The foreign experience of designing pragmatic tests of oral communication (Discourse Completion Task) is analyzed, ways of improving these tasks are proposed.


Author(s):  
Ksenia Vladimirova KAPRANCHIKOVA

Foreign language for professional communication is one of the disciplines of the curriculum of students in non-linguistic areas of training, the purpose of which is the foreign language preparation of students for communication on professional topics. Despite the fact that a whole body of scientific works is devoted to the consideration of various aspects of learning a foreign language for professional purposes, nevertheless, to date, there are a number of debatable questions that require additional study and consideration. One of such issues is related to the selection of the subject content of teaching a foreign language in general and a foreign language for professional communication in an agricultural university in particular. Analysis of a number of curricula and basic professional educational programs in non-linguistic areas of training for different universities of the country suggests that the subject content of the discipline “Foreign Language for Professional Communication” is invariant for students of several adjacent areas of training and does not reflect the specifics of future professional activity of graduates. This problem is of particular relevance in situations where there are several separate training profiles within the same training area. We indicate the relevance of the study, compare three main approaches to learning a foreign language for professional communication (foreign language for specific purposes, integrated subject-language training, the study of a number of professional disciplines in a foreign language), describe the features of teaching a foreign language to students of an agricultural higher education institution, using the example of the direction of training “Agrochemistry and Agro Soil Science” develop the subject content of foreign language teaching for students of two separate profiles: “Agrochemistry and Agro Soil Science” and “Agroecology”.


2021 ◽  
Vol 13 (3) ◽  
pp. 366-386
Author(s):  
Oleksandr Danylenko ◽  
Valentin Chimshir ◽  
Vasyl Zheliaskov ◽  
Oksana Tymofyeyeva ◽  
Olena Soroka ◽  
...  

The article reveals the research of social and communicative competence formation of future boatmasters in the process of studying humanities. This competence covers a system of social and communicative knowledge, skills, as well as basic values and personal qualities necessary for effective interpersonal interaction and ensuring the safety of a ship. The structure of social and communicative competence of a future boatmaster is determined by the content of his or her professional activity and covers the following components: personal-value, cognitive-content and activity-effective. The results of the study made it possible to establish the educational reserves for improving the quality of training future boatmasters and forming their social and communicative competence. Taking into account the trends of globalization of the maritime shipping industry and the impact on the professional training of future boatmasters, the influence of postmodernism on formation and development of value orientations of students, the emergence of new social values, it is assumed that formation of social and communicative competence will be effective in case at the Maritime institutions of higher education will be introduced such pedagogical conditions: structuring the content of humanitarian disciplines in accordance with the basic values of social and communicative interaction of future boatmasters; using dialogical methods for the development of future boatmasters skills of interpersonal professional interaction; developing on the basis on contextual training of managerial decision making skills; preparation of teaching staff to forming social and communicative competence of future boatmasters. The effectiveness of pedagogical conditions of the formation of social and communicative competence of future boatmasters in the process of studying humanities was confirmed by the results of the pedagogical experiment. According to the results of the study the cadets of experimental group had mostly high (36.03 %) and average (45.96 %) levels of social and communicative competence formation. In control group, these data were 24.38% and 44.37%, respectively. In this group, the number of cadets with a low level, compared to experimental group, was much higher and amounted to 31.25 % (13.24% more than in experimental group).


2018 ◽  
Vol 68 (1) ◽  
pp. 31-38
Author(s):  
O. O. Yevdokimova ◽  
Ya. S. Ponomarenko

Professional work of police officers focuses on a variety of tasks, including patrolling the city and expediting on-call challenges, reaction to traffic violations, prevention of offenses, their detection and response to them, etc. Permanent interaction with the population in the course of performing professional duties requires the police to develop a certain level of communication skills. Interaction with representatives of different layers of society can often be accompanied by conflicts and manipulations in communication. Police officers point to insufficient formation of their communicative competencies, as well as to their professional vulnerability in performing tasks in certain situations of interpersonal interaction. The objective of the paper is to empirically study the features of social intelligence for future police officers with different levels of communicative tolerance. The authors used the questionnaire "General communicative tolerance" (V. Boiko) and the "Social intelligence" test (G. Gilford in the adaptation of O. Mikhailova) as a psycho-diagnostic tool. The sample consisted of 132 trainees from the institute of postgraduate education of Kharkiv National University of Internal Affairs. It is theoretically justified that communication in the professional activity of a police officer plays an important role, communicative tolerance is a necessary internal regulator of communication and behaviour within the police activity, and social intelligence in the professional activity of a police officer is a kind of psychological resource for professional development and self-development in the context of his communicative competence. It is noted that the professional activity of a police officer should be regulated not only exclusively by professional standards, standards of conduct contained in laws, orders and instructions, but also by ethical norms, customs and traditions, public opinion and social expectations in society, in turn, it requires a special professionally oriented social intelligence of the future police officers. The authors have empirically established differences in the manifestations of social intelligence among trainees with different levels of communicative tolerance, which is to determine the deficiency of ability to predict the consequences of the behaviour of other people, to understand the logic of development of interaction situations and the ability to highlight key features in a variety of human non-verbal responses in subjects with low levels. The obtained results actualize the need to develop and implement practical recommendations on the formation of communicative competence among future police officers at the stage of their professional training.


2021 ◽  
pp. 94-101
Author(s):  
Z.M. Shadzhe

The article discusses the problem of effective written foreign language communication teaching, substantiates the need to develop a methodology for teaching written foreign language communication in a nonlinguistic university. The relevance of the research is due to the high interest of employers in employees possessing foreign language business discourse skills. Business writing skills are one of the factors for a young specialist's success. The study of the issue of training competent specialists remains in the problem field of teaching written foreign language communication in a nonlinguistic university. The problem of teaching foreign language writing was touched upon, however, the task of teaching foreign language discourse remains relevant in a nonlinguistic university and requires resolution of the contradiction between the need for specialists with written foreign language communicative competence and the development of the issue of teaching written foreign language communication in a nonlinguistic university. The purpose of the research is to develop a methodology for the development of written foreign language communicative competence in a foreign language practical lessons in a nonlinguistic university. In the course of the research the literature on the topic has been analyzed, the methods of observation and comparison have been used, and a pedagogical experiment has been carried out. The research results are of practical importance. They can be used by foreign language teachers in a nonlinguistic university in teaching «Professional foreign language», «Business foreign language», «Foreign language for professional communication», «Foreign language for business professional communication», «Foreign language in the professional sphere», «Technical foreign language», «Foreign language in the field of professional activity», «Foreign language for the profile of training». The study has showed that teaching written business discourse will be more successful if the learning process is based on a communicative-cognitive approach, the content of educational materials is situational, and an effective control system is developed.


Author(s):  
Yurii Shapran

The objective of this abstract was to determine the features of the using of the imitational technologies in the educational process of labor protection specialists. The theoretical (scientific literature analysis, modeling of specific situations, synthesis and comparison, evaluation and synthesis of collected facts) and empirical (observation, questioning, testing, questioning, conversation, problem solving, game interaction) analyzing methods were used as the main ones. The features of the active teaching methods using were determined. The experience of their implementation in the educational process is discussed. It is proved that the interpersonal interaction of students in the process of vocational training contributes to very many important things. Such things are: the effective formation of skills for emergencies forecasting at military and construction objects, social and educational institutions, industrial enterprises of various forms of ownership; the development of life strategies in order to minimize these destructive influences; the development of adequate measures to prevent possible emergencies etc. The experience of the «Accident at the enterprise» simulation technology using is discussed. An algorithm is proposed which consists of the next stages for the implementation of educational technology: the definition of a goal; the necessary material and equipment selection; the familiarization with the simulation problem content; the normative base of business activity studying; the creation of the investigation expert accident commission; an analysis of the materials received and the investigation of the root causes that led to an accident; the reveal of the officials who committed violations; the development of recommendations for elimination of the revealed violations; summing up and issues discussing. It is important to take into account that the simulation training technologies are the most effective when students acquire future professional activity experience, and analyze the possible variants of activity in the industrial, educational and social spheres. The author notes that the studying of the essential training technologies simulation features provided an opportunity to determine the main advantages of their use in the practice of future labor specialists training.


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