scholarly journals Drivers of Service Innovation in Service Organisations

2021 ◽  
Vol 10 (2) ◽  
pp. 45
Author(s):  
S. S. Makgopa
Keyword(s):  
Research Method ◽  
Service Innovation ◽  
Primary Data ◽  
Future Research ◽  
Analysis Method ◽  
Content Analysis Method ◽  
Key Drivers ◽  
Research Questions ◽  
Service Managers ◽  
Depth Interviews

Service organisations are faced with intense competition and are relying on service innovations to achieve a competitive advantage. The purpose of this study was to investigate the drivers of service innovation in service organisations. Complexity Theory is adopted as the underlying conceptual lens to answer the research questions and attain the research objectives. A qualitative research method was followed to achieve the research objective. In-depth interviews were conducted to collect primary data with service managers and marketing personnel of service organisations. The primary data in this research paper were analysed using a content analysis method with the aid of Atlas.ti version 8. The results of this study revealed that the level of competition in the industry, and customers’ changing behavior. In addition, this study uncovered the key organisations’ resources that serve as key drivers of service innovation in service organisations. This paper provides recommendations to managers in service organisations and directions for future research on service innovation.   Received: 1 November 2020 / Accepted: 9 December 2020 / Published: 5 March 2021

OUTDOOR CAMP EFFECTS ON ATHLETES: ORIENTEERING EXAMPLE

2017 ◽  
Vol 1 (104) ◽  
pp. 55-64 ◽  
Author(s):  
Kadir Yıldız ◽  
Pınar Güzel ◽  
Fırat Çetinöz ◽  
Tolga Beşikçi
Keyword(s):  
Qualitative Research ◽  
Data Analysis ◽  
Outdoor Education ◽  
Study Group ◽  
Analysis Method ◽  
Data Collection Tool ◽  
Main Research ◽  
Interview Technique ◽  
Content Analysis Method ◽  
Research Questions

Background. In this research, we aimed to investigate the effects of outdoor camps on orienteering athletes. Methods. The study group consisted of 74 athletes (44 males and 30 females, aged 11.94 ± 1.32 years) who participated in Bolu outdoor camp on the 3 rd –13 th of August, 2015. Interview technique, which is one of the qualitative research methods, was used as data collection tool and content analysis method was used for data analysis. Results. Demographic factors were interpreted after the analysis of the obtained data and three main research questions were discussed under the topics of the views of athletes about the concept of Orienteering which is an outdoor sport, themes and codes regarding the purpose of Orienteering by the students who participated in the outdoor camp, and themes and codes about the outcomes of Orienteering for the students who participated in outdoor camps. Conclusion. It is suggested that a policy must be developed within the Ministry of Youth and Sport and Sport Federations in order to disseminate more deliberate and more comprehensive outdoor education among young people and measures should be taken to provide extensive participation.

scholarly journals Aids for Dyslexia are Important Supporters of Life and Learning – Experiences of Finnish People with Dyslexia

2015 ◽  
Vol 5 (4) ◽  
pp. 278
Author(s):  
Tiina Veijola ◽  
Kaarina Määttä ◽  
Satu Uusiautti ◽  
Tanja Äärelä
Keyword(s):  
Everyday Life ◽  
Word Processing ◽  
Qualitative Content Analysis ◽  
Analysis Method ◽  
Developmental Needs ◽  
School Work ◽  
Qualitative Survey ◽  
The People ◽  
Content Analysis Method ◽  
Research Questions

<p>The purpose of this study was to analyze the availability and usability of aids for dyslexia according to the experiences of people with dyslexia. This was a qualitative study in which people with dyslexia were asked to participate by filling out a qualitative survey. The analysis followed the principles of qualitative content analysis method. Participants (N=11) were 15-65-year-old Finnish people with diagnosed dyslexia who use aids for dyslexia regularly. The purpose of this study was to answer the following research questions: (1) How do the people with dyslexia describe the importance of the aids for dyslexia in their everyday life and learning?; (2) Which aids for dyslexia do the people with dyslexia consider the most usable and beneficial?; and (3) What challenges have the people with dyslexia faced when using aids for dyslexia? According to the findings, aids for dyslexia were considered irreplaceably important and supported everyday life in numerous ways. The participants reported that they used aids in many areas of life, such as in school, work, and leisure. The most usable aids were computers (especially word processing soft wares), tablets, and smart phones. Most of the participants had used one or more of them. The biggest challenges were the expensiveness of aids and difficulties in learning to use aids. As the knowledge about dyslexia and number of diagnoses increase, new studies on the possible aids and their developmental needs are required. Versatile aids can provide personal help and support the coping of people with dyslexia in many areas of life. Furthermore, the study showed that, based on the participants’ experiences, more attention should be paid on the product development of aids for dyslexia in the future.</p>

The Impact of Attending and Participating in Translation Conferences on Translation Education: A Quantitative Study

2018 ◽  
Vol 10 (5) ◽  
pp. 21
Author(s):  
Fayyad Amin Odeh
Keyword(s):  
Random Sample ◽  
Quantitative Study ◽  
Research Method ◽  
Quantitative Research ◽  
Future Research ◽  
Tertiary Level ◽  
New Horizons ◽  
Positive Attitudes ◽  
Research Questions ◽  
The Impact

This piece of research was specifically carried out in the field of translation pedagogy. It aims to measure the impact of attending and participating in translation conferences on translation education as perceived by a random sample of thirty-three translation instructors working at several universities in different countries. To this end, quantitative research method was employed in the study to yield answers to a couple of research questions. On this, the instructors were reached online to participate in responding to a researcher-made questionnaire of 18 - closed items. An SPSS analysis (version 24) was used to interpret the data elicited from the aforementioned research instrument. Having the data processed, the findings revealed that attending and participating in translation conferences is to be considered a major source for university translation programs to develop the implementation of translation didactics and pedagogies. Moreover, positive attitudes were developed in the study towards the practicality of integrating what could be seen innovative of translation conferences proceedings into translation education at the tertiary level. In the light of the study's findings, the researcher presents a number of pedagogical implications that would be taken into consideration to overhaul the existing university translation programs. Finally, a glance at some practical ideas is made for future research to explore new horizons in translation education in various teaching contexts.

scholarly journals Ortaöğretim Öğrencilerinin Tarih Kavramına İlişkin Sahip Oldukları Metaforlar / Secondary School Students’ Metaphors about the History Concept

2017 ◽  
Vol 6 (2) ◽  
pp. 507 ◽  
Author(s):  
Ahmet Sait Candan ◽  
Sezai Öztaş
Keyword(s):  
Secondary School ◽  
Research Method ◽  
Secondary School Students ◽  
Analysis Method ◽  
Education Students ◽  
City Center ◽  
School Students ◽  
Effective Factor ◽  
Content Analysis Method ◽  
Figure Of Speech

<p><strong>Abstract</strong></p><p>A metaphor is a figure of speech that refers to one thing by mentioning another thing via comparison, fictionalizing and expression.  This study is revealing, in terms of metaphor concept, what the perceptions of the secondary school students with relate to “History” term are. Accordingly, comments of 160 students who are educating in secondary schools in Karabük city center are referred. In this research, the secondary school students’ perceptions about “History” term are tried to be determined via metaphors. The obtained data were analyzed with content analysis method by using the phenomenological pattern in terms of qualitative research method. As a result of this analysis, it has been revealed that metaphor is an effective factor in determining and expressing the perceptions of the secondary education students about “History” term.</p><p><strong>Öz</strong></p><p>Metafor bir şeyi başka bir şey ile benzetmeye, kurgulamaya, anlatmaya yarayan mecazlardır. Bu çalışma ortaöğretim öğrencilerinin “Tarih” kavramına ilişkin algılarının neler olduğunu metaforlar bağlamında ortaya koymaya yöneliktir. Bu doğrultuda Karabük il merkezinde bulunan ortaöğretim okullarında öğrenim gören 160 öğrencinin görüşlerine başvurulmuştur. Araştırmada çalışma grubundaki öğrencilerin “Tarih” kavramına yönelik algıları metaforlar üzerinden belirlenmeye çalışılmıştır. Elde edilen veriler, nitel araştırma yöntemi bağlamında olgubilim deseni kullanılarak içerik analizi tekniği ile analiz edilmiştir. Bu analiz sonucunda, ortaöğretim öğrencilerinin “Tarih” kavramına ilişkin sahip oldukları algıları belirlemede ve açıklamada metaforların etkin bir araç olduğu ortaya çıkmıştır.</p>

scholarly journals Topics on Chinese Indonesian Issues in Book Publication in the Post-Reform Indonesia

2018 ◽  
Vol 2 (1) ◽  
pp. 1
Author(s):  
Tonny Dian Effendi
Keyword(s):  
Research Method ◽  
The Self ◽  
Chinese Diaspora ◽  
Analysis Method ◽  
Library Research ◽  
Content Analysis Method ◽  
Is Development ◽  
Identity Expression ◽  
Share Information ◽  
Book Publication

<span lang="IN"><em><em>Chinese Indonesian still becomes an issue in the Indonesian democracy and there are many publication in books about Chinese Indonesian issues. They are not only just share information but also indicate as respons to political change. This article discusses about the development book publication or literature on the issue of the Chinese Indonesian community in the post-reform Indonesia. It focuses to the topic of the content of the books. This research was qualitative research with the library research method. Data obtained from observation to books about Chinese Indonesian and analysed by the content analysis method. The results of this study indicate that there is development of topics about the Chinese Indonesian issues. At the beginning of the reform in 2000 until 2005, they much-discussed about discrimination, conflict and anti-Chinese sentiment, identity and culture. While the post 2005, the topics become more diverse, covers culture (art, food, tradition, literature, religion, architecture, etc.), identity, biography, history, role in Indonesian society and new issue such as women’s issues. It at least shows two important points. First, it shows the self confidency from Chinese Indonesian community to show themselves as part of Indonesian nation. Second, it shows some identity expression like political, cultural, Chinese diaspora, local Indonesia and religion identity.</em></em></span>

scholarly journals AQAID AL-KHAMSINA MENURUT AHLUSSUNNAH WAL JAMA’AH

2020 ◽  
Vol 2 (2) ◽  
Author(s):  
Adenan Adenan ◽  
Ismet Sari ◽  
Sutan M. Arfierdin Pohan
Keyword(s):  
Content Analysis ◽  
Scientific Knowledge ◽  
Free Association ◽  
Data Sources ◽  
Primary Data ◽  
Analysis Method ◽  
Secondary Sources ◽  
Library Research ◽  
Content Analysis Method ◽  
The Way

<p><em>The rise of evil that existed in this period began from free association, abuse of drugs, theft and others. The moral deterioration is very much happening and the way to cope with it is by deepening the science of religion, which is with a lot of scientific knowledge of Tauhid. The science of Tauhid is a science that discusses the attributes of Allah SWT and his Messenger or called Aqaid Al-Khamsina. By studying the science of Tauhid can certainly reduce the number of criminality because by learning the science of Tauhid means a person's behavior will be much better. This research aims to determine the meaning of Aqaid Al-Khamsina and the explanation of each of these qualities. This research is included in Library research.  Primary data sources include the book by Imam Muhammad bin as-Sanusi named Umm al-Barahin, the publisher city of Kediri, the publisher name Santri Salaf Press, in the year 2015 and the book of Sheikh Muhammad Al-Fudholi named Kifayatul Awam, the publisher of Surabaya, the name of publisher Mutiara Ilmu, in the year 2018.  The secondary sources are books related to Aqaid Al-Khamsina, which is a book by Siradjuddin Abbas named I'itiqad Ahlussunnah Wal Jama'ah, a book by Abu Fikri Ihsani called Encyclopedia of Allah, a book by Imam Abil Izz Al-Hanafi named Tahdzib Syarah Aqidah Thahawiyah. In analyzing this research researchers use the Content analysis method (content analysis) is by means of drawing conclusions from several references that have been chosen, compared and combined.  The results of the research obtained is that Aqaid Al-Khamsina is a nature of Allah SWT and its Apostles that if in total there is 50 consisting of 20 mandatory nature of God, 20 impossibly god nature, 1 Jaiz nature, 4 mandatory nature of the Apostle, 4 the odds of the Apostle and 1 character Jaiz apostle. All of our mandatory qualities are known and Imani as the perfection of the creed.</em></p><p><strong><em>Keywords:</em></strong><em> Ahlussunnah Wal Jama'ah, Aqaid Al-Khamsina, Akidah, Tauhid.</em></p>

scholarly journals HILIRISASI INDUSTRI SAWIT DI SUMATERA UTARA

2019 ◽  
Vol 3 (1) ◽  
Author(s):  
Andi Matupalesa ◽  
Yudhi Dharma Nauly ◽  
Ivan Fanani
Keyword(s):  
Palm Oil ◽  
Value Chain ◽  
Research Method ◽  
Value Added ◽  
Oil Industry ◽  
Primary Data ◽  
Analysis Method ◽  
Hub And Spoke ◽  
North Sumatra

This study aims to provide an overview of the potential downstream of the palm oil industry in North Sumatra, by conducting a series of visits to companies that act as an anchors in the palm oil industry, particularly those located in KEK Sei Mangkei, Kuala Tanjung and KIM. The writing of this study was conducted by using descriptive-explorative analysis method which relies on primary data from companies considered to have a key role in palm industry in North Sumatra. The research method used in the form of identification of value chain, hub-and-spoke and assess the value added of the downstream stages of palm oil. In the end, the downstream of palm oil industry also needs to prioritize the role of anchor companies as locomotives for palm oil industry development in the future.

scholarly journals INCOME TAX FROM EXCESS OF VAT ON THE SALE OF USED MOTOR VEHICLES

2021 ◽  
Vol 2 (2) ◽  
pp. 87-102
Author(s):  
Waidatin Nur Azizah
Keyword(s):  
Income Tax ◽  
Research Method ◽  
Value Added ◽  
Secondary Data ◽  
Motor Vehicles ◽  
Primary Data ◽  
Selling Price ◽  
Directorate General ◽  
Used Car ◽  
Depth Interviews

Sales of used motor vehicles in Indonesia are subject to Value Added Tax (VAT) of 10% of the selling price and are charged to consumers. Value-Added Taxes collected when delivering to consumers are called output taxes. According to PMK Number 79 of 2010, Taxable Entrepreneurs (PKP) who sell retail used motor vehicles credit and input tax of 90% of the output tax. Therefore, PKP remits the payable VAT to the state treasury at 1% of the selling price. As a result, there is a more difference of 9% of the selling price paid by consumers and not deposited in the national treasury. According to research, this 9% excess is income for entrepreneurs and may be subject to income tax. However, no regulations are governing further regarding the taxation of this excess. The purpose of this study is to determine the potential income tax on the excess of VAT on the sale of motorcycles and used car retail. The research method used is descriptive qualitative using primary data and secondary data. Primary data is obtained directly from data sources, namely in-depth interviews with practitioners and academics in taxation at the Fiscal Policy Agency and the Directorate General of Taxation. The results of this study are that there is considerable potential regarding aspects of income tax on the excess of VAT on retail sales of used motorcycles and cars

scholarly journals A Systematic Review of the Influence of Internal Marketing on Service Innovation

2020 ◽  
Vol 13 (9) ◽  
pp. 207
Author(s):  
Soheila Raeisi ◽  
Nur Suhaili Ramli ◽  
Meng Lingjie
Keyword(s):  
Systematic Review ◽  
Organizational Learning ◽  
Literature Review ◽  
Thematic Analysis ◽  
Service Innovation ◽  
Internal Marketing ◽  
Future Research ◽  
Research Questions ◽  
The Relationship ◽  
Practical Implications

This paper aims aimed to present the trends of the literature review in internal marketing and service innovation between 1990 and 2016. The significant reason to conduct this research is that significant variables of internal marketing to link with service innovation are not clearly defined. This research yielded 22 systematic reviews of articles in the Scopus library and adopted a thematic analysis to analyze the data collected. This study provides provided answers to research questions by elaborating on overall trends, objectives, theoretical framework, methodologies, and potential variables that strongly connect between internal marketing and service innovation. While sample sizes are limited to this paper, it suggests suggested fruitful recommendations for future research to overcome this limitation. This research has had two practical implications for managers to redefine their roles and the relationship between members of the organization and to help managers and the firms to consider internal marketing efforts towards motivation, organizational culture, and organizational learning.

scholarly journals Kesetaraan Gender dalam Perekrutan Aparatur Sipil Negara Menempati Jabatan Struktural di Pemerintah Daerah Provinsi Nusa Tenggara Timur

PERSPEKTIF ◽  
2021 ◽  
Vol 10 (1) ◽  
pp. 204-210
Author(s):  
Eugenia Natalia Meo ◽  
Veronika Ina Assan Boro
Keyword(s):  
Research Method ◽  
Secondary Data ◽  
The State ◽  
Provincial Government ◽  
Civil Servants ◽  
Primary Data ◽  
Social Injustice ◽  
Recruitment Process ◽  
Depth Interviews ◽  
Structural Positions

The issue of gender injustice is a form of social injustice in Indonesia which has always been an interesting theme and will remain an important theme in every thought and conception of society in the future. This study aims to describe the recruitment process for ASNs in structural positions in the Provincial Government of East Nusa Tenggara and also the factors that influence the lack of female ASN occupying structural positions. The research method used is qualitative by collecting primary data through in-depth interviews and observation techniques, while secondary data is collected through archives and documentation. The results showed that the recruitment process for State Civil Servants to occupy structural positions was in accordance with the rules in the State Civil Apparatus Law No. 5 of 2014, although not fully implemented as a whole. Apart from the fact that regulations that have not been fully implemented have been identified as well as other factors that influence as well as a lack of interest or willingness from women themselves, space and opportunities are provided but awareness of women to take part is still very minimal.

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