scholarly journals FAKTOR-FAKTOR YANG BERHUBUNGAN DENGAN KEPUASAN PESERTA BADAN PENYELENGGARA JAMINAN SOSIAL (BPJS) TERHADAP PELAYANAN PROGRAM BPJS KESEHATAN

2020 ◽  
Vol 6 (1) ◽  
pp. 603-608
Author(s):  
Fajar Ardianing Gofur ◽  
Cucu Herawati

Berdasarkan  hasil  laporan  Indeks  Kepuasan  Msyarakat  (IKM)  tahun  2013  di UPTD Puskesmas Astanagarib Kota Cirebon, dilaporkan bahwa Puskesmas Astanagarib berada di peringkat 4 terbawah dengan persentase tingkat kepuasan secara keseluruhan 73,54% dengan jumlah peserta Badan Penyelenggara Jaminan Sosial  (BPJS)  selama  5  bulan  terakhir  sebanyak  2.577  peserta  dari  5.983 penduduk, rendahnya persentase dalam IKM dan jumlah peserta BPJS tersebut dipengaruhi oleh berbagai macam faktor seperti kemudahan dalam prosedur pelayanan, informasi, ketepatan waktu pelayanan, kehandalan, kecepatan dalam pelayanan, kenyamanan lingkungan, serta kesopanan dan keramahan. Tujuan penelitian  ini  adalah  untuk  mengetahui  hubungan  antara  faktor-fakto yang berhubungan dengan  kepuasan  peserta  Badan  Penyelenggara  Jaminan  Sosial (BPJS) terhadap pelayanan program Badan Penyelenggara Jaminan Sosial (BPJS) Kesehatan di UPTD Puskesmas Astanagarib Kota Cirebon tahun 2014. Jenis penelitian deskriptif analitik dengan desain studi Cross Sectional. Populasi dalam penelitian ini adalah seluruh peserta BPJS di Kelurahan Pekalipan (wilayah kerja UPTD Puskesmas Astanagarib) Kota Cirebon tahun 2014 sebanyak 2.577 peserta. Jumlah sampel sebanyak 97 peserta yang diambil secara Accidental Sampling.  Data  dianalisis  secara  statistik  menggunakan  uji  Chi  Square  pada tingkat kemaknaan 5% (0,05). Hasil penelitian ini menunjukkan ada hubungan yang bermakna antara ketepatan waktu dengan kepuasan pelayanan program BPJS Kesehatan (p = 0,00), ada hubungan yang bermakna antara informasi dengan kepuasan pelayanan program BPJS Kesehatan (p = 0,00), ada hubungan  yang bermakna antara kompetensi teknis dengan dengan kepuasan pelayanan program BPJS Kesehatan (p = 0,00) dan tidak ada hubungan yang bermakna antara hubungan antar manusia dengan dengan kepuasan pelayanan program BPJS Kesehatan (p = 0,39).Kata Kunci : Tingkat Kepuasan, peserta BPJS ABSTRACTBased on report result of Indeks Kepuasan Masyarakat (IKM) 2013 in UPTD local government clinic of Astanagrip Cirebon, reviewed that Astanagrip local government clinic was in bottom 4 through overall of satisfaction percentage is 73,54% with participants of Badan Penyelenggara Jaminan Sosial (BPJS) as long as 5 months are 2.577 of 5.983 inhabitants, the low of percentage on IKM and the number of BPJS participants is influenced on kind of factors like easy of service procedure, information, punctuality of service, professionalism, speed, comfortable, polite behavior and friendly. Aim of this research is to know the relation of that related factors with Badan Penyelenggara Jaminan Sosial (BPJS) participants   satisfaction              on   Badan   Penyelenggara   Jaminan   Sosial   (BPJS) Kesehatan program service in UPTD local government clinic of Astanagrip Cirebon 2014. Analytical Descriptive research with Cross Sectional design. Population in this research is all of district Pekalipan (UPTD local government clinic work area) Cirebon BPJS participants 2014 are 2.577 participants. The writer has taken 97 participants by Accidental Sampling for the sample of research. The data was analyzed by statistical accounting used Chi Square test on sense level 5% (0, 05). Result of this research shows that there was a means relation between punctuality of service with BPJS Kesehatan program service satisfaction (p = 0,00), information  with  BPJS  Kesehatan  program  service  satisfaction  (p  =  0,00), technical competence with BPJS Kesehatan program service satisfaction (p = 0,00), and there wasn’t a means relation between people relation with BPJS Kesehatan program service satisfaction (p = 0,39).Key Words  : Level of Satisfaction, participants BPJS

2018 ◽  
Vol 1 (2) ◽  
pp. 108-122 ◽  
Author(s):  
Dina Mariana ◽  
Dwi Wulandari ◽  
Padila Padila

This study aims to determine the relationship between diet and the incidence of anemia in pregnant women in Puskesmas Jalan Gedang Kota Bengkulu. Based on the preliminary study conducted on 10 people pregnant women in the work area of ​​gedang puskesmas got 5 mother mother had pregnancy anemia in trimester 1 and 2I, when asked this matter because of the food menu that potluck.The study method used was a descriptive analytic cross sectional design. This studywas conducted in Jalan Gedang health center Bengkulu City from March 1 until May 1, 2017, with the samples of 30 respondents. Retrieving data was done using a questionnaire sheet and documentation of patient status and then analyzed by univariate and bivariate using Chi Square test. Results of the 30 respondents were half of the respondents 50.0% had unhealthy eating patterns, almost half of respondents 26.7% had anemia. Based on Chi-Square test pvalue 0.035, which shows there was a correlation between the diet and the incidence of anemia among pregnant women in Jalan Gedang health center Bengkulu City. Keywords: Anemia of Pregnant Women, Diet,    


2021 ◽  
Vol 6 (11) ◽  
pp. 61-68
Author(s):  
Derya TANRIVERDI ◽  
Sibel ÖZTÜRK

Aim: Premenstrual syndrome is the periodic recurrence of a group of psychological, behavioral and physical symptoms related to the menstrual cycle. These symptoms arise especially in the middle of the luteal phase of the menstrual cycle and disappear when menstruation starts. The objective of this study was to determine the prevalence of premenstrual syndrome in women in reproductive age between 15 and 49 years old, and to investigate the relationship between premenstrual syndrome and sociodemographic variables. Method: A cross-sectional design was employed. The study was carried out on 500 women. The face to face interview, sociodemographic data form and Premenstrual Syndrome Scale were applied to the women for data collection. As for data analysis, percentage tests, chi-square test and logistic regression analysis were utilized. Results: PMS prevalence of women included in this study was found to be 47%. Premenstrual syndrome symptoms in order of severity are pain, bloating, fatigue, change in appetite, irritability, and anxiety. It was found that being in the age group between 15-46, being single, smoking, having dysmenorrhea, and familial premenstrual syndrome history have direct effect on PMS. Conclusion: It was observed that the prevalence of PMS in women is quite high. Greater importance should be attached to the issue and necessary precautions should be taken for risk groups in order to decrease PMS prevalence and improve women’s quality of life.


2021 ◽  
Vol 7 (2) ◽  
pp. 176-181
Author(s):  
Lia Artikasari ◽  
Taty Nurti ◽  
Nelly Priyanti ◽  
Enny Susilawati ◽  
Herinawati Herinawati

Complementary food for breast milk is food or drink containing nutrition given to infants or children aged 6-24 months to meet their nutritional needs. Giving complementary foods to breast milk too early in infants can cause indigestion, diarrhea, food allergies, disturbances in appetite regulation and changes in appetite. This research was conducted in June 2019 in the Sungai Manau Health Center Work Area, Merangin Regency. This study is a descriptive study with a cross sectional design, with a sample of 96 mothers who have babies aged 0-6 months. The data analysis used was the chi square test with a significant level of = 0.05. Based on the research that has been done, it was found that there is a relationship between family support and the provision of complementary foods (p<0.01), there is a relationship between mother's knowledge and the provision of complementary foods (p<0.00), there is a relationship between family habits and the provision of complementary foods (p<0.00). <0.00). Based on the results of the study, it is hoped that it can provide input in the Sungai Manau Health Center Work Area in order to increase socialization to the community regarding the provision of complementary feeding.  


2020 ◽  
Vol 8 (1) ◽  
pp. 12
Author(s):  
Indy Armareza Lora Pratama

Latar Belakang:Pelayanan gizi merupakan salah satu upaya penting untuk mendukung preventif, promotif danrehabilitatif. Pelayanan gizi di rumah sakit dapat mendukung dan mempercepat proses penyembuhan pasiendengan pemberian diet yang sesuai kebutuhan.Tujuan:Penelitian ini bertujuan untukmenganalisis hubungan kepuasan pelayanan makanan dengan jenis dietpada pasien di RSU Haji Surabaya.Metode: Penelitian ini merupakan penelitian analitik dengan desaincross sectional.Populasi penelitian terdiridari 79 pasien rawat Rumah Sakit Umum Haji Surabaya dengan besar sampel 48 pasien.Sampel diambilmenggunakansimple random sampling.Penelitian dilakukan dengan wawancara menggunakan kuesionerkepuasan pelayanan makanan.Analisa data menggunakan ujichi-squaredenganCI sebesar 95% (α=0,05).Hasil:Tingkat kepuasan pelayanan makanan menunjukkan 22 puas (45,8%) dan 26 tidak puas (54,2%).Kepuasan pelayanan makanan berhubungan signifikan dengan jenis diet (p=0,002).Kesimpulan:Kepuasan pelayanan makan pada pasienmemiliki hubungan signifikan dengan jenis diet. Rumahsakit harus memperhatikan kepuasan makan pasien dan meningkatkan konseling kepada pasien.ABSTRACTBackground:Nutrition serviceisinfluentialto support preventive, promotive and rehabilitativeefforts topatients in hospital. Nutrition servicecould support therecovery of patientsmorequickly.Objectives:This study aims to analyze correlation of food service satisfaction and typeof diet in patients at RSUHaji Surabaya.Methods:This study is an analytical study with a cross sectional design. The study population consisted of 79patients hospitalized inRSU Haji Surabayawith sample size of 48 patients. The sample was taken using simplerandom sampling. The study was conducted by interview using a food service satisfaction questionnaire. Data analysis using chi-square test with CI of 95% (α=0.05).Results:Satisfaction offood service in patients was significant relationship with the type of diet. Hospitals mustpay attention to patient satisfaction and improve counseling to patients.Conclusions:Patient satisfactionof food wassignificant associate withtexture offoodsbut notsignificantwithgender, age, and occupation. Hospitals must to pay attention to patient satisfaction, especially in soft foods.


2021 ◽  
Vol 10 (2) ◽  
pp. 267
Author(s):  
Ariyanto Ariyanto ◽  
Tina Yuli Fatmawati ◽  
Filius Chandra

The elderly population is currently increasing. Based on population projection data, it is estimated that in 2017 there are 23.66 million elderly people in Indonesia (9.03%). It is predicted that the number of elderly people in 2020 (27.08 million), 2025 (33.69 million), 2030 (40.95 million) and 2035 (48.19 million). Data obtained from cadres showed that the elderly had low awareness of joining the posyandu for the elderly. one cader said that the majority of the elderly rarely visit the posyandu for the elderly (only 40% are active). This research is a quantitative study with cross sectional design. The research was conducted at the elderly Posyandu in the Puskesmas Paal X Work Area with 36 respondents in December 2019-January 2020. Data were analyzed univariat and bivariat with the Chi Square test. The results showed that there was a relationship between family support and the utilization of the elderly posyandu, there was no relationship between education and distance from the house with the use of the elderly posyandu in the elderly posyandu in the working area of Puskesmas Paal X, Jambi City.


2020 ◽  
Vol 8 (2) ◽  
pp. 115-122
Author(s):  
Iffah Iffah ◽  
Nova Hasbani Prima Dewi ◽  
Mariamu Mariamu

Mitos kehamilan adalah satu cerita, pendapat atau anggapan dalam sebuah kebudayaan yang dianggap mempunyai kebenaran yang isinya tentang anjuran maupun larangan mengenai kehamilan yang pernah berlaku pada suatu masa dahulu hingga sekarang yang kebenarannya belum tentu benar adanya. Tujuan penelitian ini untuk mengetahui hubungan pengetahuan dan sikap ibu hamil dengan mitos kehamilan di Wilayah Kerja UPTD Puskesmas Langsa Barat Kota Langsa tahun 2018. Desain penelitian ini adalah analitik dengan rancangan bedah lintang. Populasi penelitian diambil dari seluruh ibu hamil di Wilayah Kerja UPTD Puskesmas Langsa Barat Kecamatan Langsa Barat Kota Langsa pada bulan Januari sampai dengan Desember tahun 2017 yang berjumlah 831 orang. Pengambilan sampel dilakukan dengan menggunakan rumus Slovin yang diperoleh sebanyak 89 sampel dengan menggunakan teknik acak stratifikasi. Penelitian dilaksanakan dari tanggal 15-11 Juli tahun 2018 dengan cara wawancara menggunakan kuesioner. Uji statistik menggunakan uji chi square. Hasil penelitian menunjukkan bahwa mayoritas tidak ada mitos kehamilan pada responden yaitu sebanyak 56 responden (62,9%). Secara statistik ada hubungan pengetahuan dan sikap ibu hamil dengan mitos kehamilan di Wilayah Kerja UPTD Puskesmas Langsa Barat Kota Langsa tahun 2018 dengan p value 0,000 (P < 0,1). Bagi ibu hamil agar tidak harus selalu menerima mitos-mitos yang dapat merugikan kesehatan ibu hamil. Ibu hamil harus rutin melakukan pemeriksaan kehamilan dan mencari informasi sebanyak-banyaknya dari tenaga kesehatan seputar kehamilan.Keyword : Pregnancy Myths, Knowledge, AttitudesABSTRACTPregnancy myth is a story, opinion or assumption in a culture that is considered to have the truth about the contents of the suggestions and prohibitions on pregnancy that had prevailed in a time ago until now that the truth is not necessarily true. The purpose of this study to determine the relationship of knowledge and attitude of pregnant women with the myth of pregnancy in the Work Area UPTD Puskesmas Langsa Barat Langsa City 2018. The design of this study was analytic with cross sectional design. The study population was taken from all pregnant women in the Working Area of UPTD Puskesmas Langsa Barat Langsa Barat Sub-district Langsa City from January to December of 2017, amounting to 831 people. Sampling was done by using Slovin formula obtained by 89 samples by using random stratification technique. The study was conducted from July 15-11, 2018 by interview using questionnaire. Statistical test using chi square test. The results showed that the majority of no pregnancy myths on respondents that as many as 56 respondents (62.9%). Statistically there is relationship of knowledge and attitude of pregnant mother with pregnancy myth in Work Area UPTD Puskesmas Langsa Barat City Langsa year 2018 with p value 0,000 (P <0,1). For pregnant women not to always accept the myths that can harm the health of pregnant women. Pregnant women should routinely perform pregnancy checkups and seek as much information as possible from health workers about pregnancy.Keyword : Pregnancy Myths, Knowledge, Attitudes


2020 ◽  
Vol 3 (1) ◽  
pp. 132-137
Author(s):  
Indah Permatasari ◽  
Mafe Robbi Simanjuntak ◽  
Tarianna Ginting

Puskesmas is a place for health services in the form of health development which is responsible for the technical implementation unit of the District or City Service. Motivation and work discipline are factors that affect employee performance. Employee performance is real behavior that is displayed by employees as work performance that is generated in accordance with their position in a workplace. This research method used a cross sectional design with a total sampling of 50 respondents. The results of the study using the Chi-Square Test can be seen from the results of the statistical test for the work discipline variable, which has a p value of 0.02 0.05, so there is no relationship between work motivation and employee performance in the Tanjung Morawa Health Center work area.


2020 ◽  
Vol 4 (3) ◽  
pp. 100-111
Author(s):  
Vita Camelia ◽  

Stunting is a children growth problem that occurs a result of chronic malnutrition in the first 1000 days of life. The indicator of stunting is using the height measurement according to age HFA (Height for Age) under -2 SD based on the WHO growth standard curve according to sex. The impacts of stunting are the occurrence of growth disorders, barriers to development and the risk of metabolic disorders in adulthood. One of the risk factors for stunting is history of quality and quantity Antenatal Care (ANC). This study aimed to determine the relationship between quality and quantity history of ANC visits and stunting in toddlers aged 24-59 years in Pujon District Malang Regency. The method used in this research was observational analytic by using cross-sectional design. The population of this study was all mothers who have children aged 24-59 months that were conducted in January 2020. Ninety eight respondents taken by purposive sampling as the sample of the research. The data was obtained by filling out questionnaires and KIA books, then analyzed with chi-square test (α = 0.05). The results showed that there was a significant relationship in quality (p-value = 0.004) and quantity (p-value = 0.003) toward stunting.


2014 ◽  
Vol 1 (1) ◽  
Author(s):  
Khusnul Khotimah ◽  
Ova Emilia ◽  
Mohammad Hakimi

PEMANFAATAN POJOK LAKTASI DI PUSKESMAS I CILONGOKKABUPATEN BANYUMASKhusnul Khotimah, Ova Emilia,Mohammad HakimiABSTRACTBackground : Based on survey Indonesian demographic and health in 2007 that exclusive breastfeeding 38 %decrease from 39,5% in 2002-2003, child under 6 months who gets milk incease from 16,7% until 27,9% in2007. American Academy of Pediatrics (1)get recomendation baby must get exclusive breastfeeding in 6 monthuntil 2 years old. Banyumas regency are have a program to increase scope of exclusive breastfeeding by regulationof regent number 52 in 2012 about increase exclusive breastfeeding in Banyumas Regency. One of the material insocialization is about lactation room and standardization, right of women worker to breastfed in office, publicfacility.Objective : to determine factors can effected utilization of lactation room in Puskesmas I Cilongok.Methods : this study was an observational study with a cross sectional design and qualitative study or called mixmethod. Location of study in Puskesmas I Cilongok. Sample of this study is employed mother who breastfeedand visitors of Puskesmas I Cilongok in Banyumas Regency. Sampling method used sampling convinience get 41women until this study done. independent variable are attitude of breastfeed mother about lactation room andbehavior of breastfeed mother. Dependent variable is utilization of lactation room. Data analysis consisted ofunivariable analysis, bivariable analysis using chi-square test and multivariable analysis using logistic regressiontest and also qualitative analysis.Results and Discussion : there is no effect attitude of breastfeed mother about lactation room with utilization oflactation room, can we see from p = 0,247 (RP1,58; 95% CI 0,70-3,55), the similar result from dialogue thatmother have good attittude but not utilized, they say not get socialization from health worker. The good Behaviorbreastfeed mother have relation with utilization, can we see p = 0,028, RP2,35 (95% CI 1,05-5,23). Results fromdialogue mother who get bad behavior not utilized. Utilization in lactation room only just breastfeeding, neverused to pamp and saving breastmilk. People not respond that room lactation is a necessary, because withoutpolicy about room lactation, they are can breastfed in any where.Conclusion : Good attitude of breastfeed mother about lactation room can not get effect utilization of lactationroomand good behavior breastfeedmother can get effect with utilization lactation room in Puskesmas I Cilongok.Keyword: attitude breastfeed mother, behavior breastfeed mother and utilization lactation room ABSTRAKLatar Belakang:Berdasarkan data Survey Demografi dan Kesehatan Indonesia (SDKI) tahun 2007 tercatat bahwacakupan ASI eksklusif sebesar 38% menurun dari 39,5%di tahun 2002-2003, sementara jumlah bayi dibawah 6bulan yang diberi susu formula meningkat dari 16,7% menjadi 27,9% ditahun 2007. American Academy ofPediatrics (1)merekomendasikan bahwa durasi minimal ASI eksklusif menjadi 6 bulan tetapi optimal harus terusselamaminimal 2 tahun.Kabupaten Banyumas sedangmemiliki program gunameningkatkan cakupan ASI eksklusifyang dituangkan lewat Peraturan Bupati Banyumas nomor 52 tahun 2012 tentang peningkatan pemberian ASI diKabupaten Banyumas. Salah satu materi sosialisasi tersebut berisi tentang anjuran pengadaan pojok laktasibeserta standarisasinya, hak ibu bekerja yang menyusui di kantor pemerintahan, sarana pra sarana umum juga.Tujuan:Untuk mengetahui faktor-faktor yang mempengaruhi pemanfaatan pojok laktasi di Puskesmas I Cilongok.Metode:Penelitian ini menggunakan jenis observasional dengan desaincross sectionaldan kualitatif. Tempatpenelitian Puskesmas I Cilongok. Sampel penelitian ibu bekerja menyusui dan pengunjung puskesmas memilikibayi umur 0 bulan sampai dengan 2 tahun berada di Puskesmas I Cilongok. Pengambilan sampel menggunakansampling conviniencediperoleh 41 orang selama penelitian dilakukan.Variabelindependen adalah sikap ibumenyusui terhadap pojok laktasi, perilaku ibu menyusui. Variabel dependen ialah pemanfaatan pojok laktasi.Analisa data meliputi analisis univariabel, bivariabeldengan menggunakan chi square sedangkan multivariabelmenggunakan uji regresi logistik serta analisis kualitatif.Hasil dan Pembahasan:Sikap ibu menyusui terhadap ketersediaan pojok laktasi tidakmempengaruhi pemanfaatanpojok laktasi dilihat dari nilai p = 0,247 (RP1,58; 95% CI 0,70-3,55), hasil ini didukung hasil wawancara bahwasikap baik tetapi tidak memanfaatkan pojok laktasi dengan alasan sosialisasi yang kurang dari petugas kesehatan.Perilaku ibu menyusui yang baik berhubungan dengan pemanfaatan pojok laktasi dilihat dari nilai p = 0,028,RP2,35 (95% CI 1,05-5,23). Hasil wawancara ibu yang berperilaku tidak baik cenderung tidak memanfaatkanpojok laktasi. Pemanfaatan pojok laktasi hanya untuk menyusui saja, tidak digunakan untuk memeras danpenyimpanan ASI. Rendahnya pemanfaatan pojok laktasi dikarenakan faktor kebutuhan. Masyarakat desa tidakmenganggap bahwa pojok laktasi merupakan kebutuhan, karena tanpa adanya kebijakan pengadaan pojok laktasimereka dapat menyusui dimanapun.Kesimpulan:sikap ibu menyusui terhadap ketersediaan pojok laktasi yang baik tidak mempengaruhi pemanfaatanpojok laktasi dan perilaku ibu menyusui yang baik dapat mempengaruhi pemanfaatan pojok laktasi di PuskesmasI Cilongok Kabupaten Banyumas.Kata kunci: sikap ibu, perilaku ibu, pemanfaatan pojok laktasi


2018 ◽  
Vol 1 (2) ◽  
pp. 111
Author(s):  
Bangun Dwi Hardika

Health is the most important thing in people life, physically and mentally. Besides body�s health in general teeth and mouth health also must get special attention, because teeth and mouth health affects body�s health. Dental caries is a pathological process that occurs because of the interaction of factors inside and outside factors such as behavioral factors, knowledge and attitudes toward maintenance of teeth and mouth. The research aimed to understand the relationship between knowledge and attitude of grade V students of 131 elementary school Palembang toward the teeth caries. The method used in this research is analitical method by using cross sectional design, taking samples technique by using total population way and the samples are 167 student of grade V. From The result of this study it was know that, 33.5% of children who have a low knowledge, 43.1% of children have negative attitudes and 59.3% of children experienced dental caries. From Chi square test results showed no relationship between knowledge of children with dental caries with p value of 0.036; there is a correlation between the attitudes of children with dental ceries with p value, 0.000. In order to decrease the number of teeth caries among students, it is hoped that school make a school teeth health unit (UKGS) and some mediators and teachers need to make a teeth health socialization so that the students can get more knowledge about teeth and mout health. Key word: Knowledge, Attitude, and Teeth Caries


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