An Assessment of E-Government in a West African Country

2015 ◽  
pp. 823-843
Author(s):  
Francis Amagoh
Keyword(s):  
Public Services ◽  
West African ◽  
The World ◽  
The Government ◽  
The One ◽  
Almost All ◽  
Government Provision ◽  
Modes Of Governance ◽  
Ict Market ◽  
Government Development

Governments around the world are using e-government to improve their modes of governance and the delivery of public services to citizens. Similarly, almost all countries are assessed and ranked by international organizations (such as the United Nations) on their level of e-government development. This paper examines Nigeria's e-government development rankings in light of the government's efforts to develop the country's infrastructure and human capital. While Nigeria is one of the richest country in Africa and has the one of the fastest growing ICT market in the continent, it is ranked low in Africa and globally in terms of e-government provision of public services to its citizens. The analysis suggests that more efforts should be made by the government to address the barriers to effective deployment of e-government initiatives in Nigeria.

An Assessment of E-Government in a West African Country

2015 ◽  
Vol 2 (3) ◽  
pp. 80-99 ◽  
Author(s):  
Francis Amagoh
Keyword(s):  
Public Services ◽  
African Country ◽  
West African ◽  
The Government ◽  
The One ◽  
Almost All ◽  
Government Provision ◽  
Modes Of Governance ◽  
Ict Market ◽  
Government Development

Governments around the world are using e-government to improve their modes of governance and the delivery of public services to citizens. Similarly, almost all countries are assessed and ranked by international organizations (such as the United Nations) on their level of e-government development. This paper examines Nigeria's e-government development rankings in light of the government's efforts to develop the country's infrastructure and human capital. While Nigeria is one of the richest country in Africa and has the one of the fastest growing ICT market in the continent, it is ranked low in Africa and globally in terms of e-government provision of public services to its citizens. The analysis suggests that more efforts should be made by the government to address the barriers to effective deployment of e-government initiatives in Nigeria.

Recommendations of The Ombudsman’s Dilemma: Between Law Enforcement Officials and Protection of Credibility

2018 ◽  
Vol 2 ◽  
pp. 1-12
Author(s):  
Dyah Adriantini Sintha Dewi
Keyword(s):  
Law Enforcement ◽  
Public Service ◽  
Public Services ◽  
Point Of View ◽  
Law Enforcement Officials ◽  
Muslim Majority ◽  
The Republic ◽  
The Government ◽  
The One ◽  
Oversight Body

The Ombudsman as an external oversight body for official performance, in Fikih Siyasah (constitutionality in Islam) is included in the supervision stipulated in legislation (al-musahabah al-qomariyah). Supervision is done so that public service delivery to the community is in accordance with the rights of the community. This is done because in carrying out its duties, officials are very likely to conduct mal administration, which is bad public services that cause harm to the community. The Ombudsman is an institution authorized to resolve the mal administration issue, in which one of its products is by issuing a recommendation. Although Law No. 37 of 2018 on the Ombudsman of the Republic of Indonesia states that the recommendation is mandatory, theombudsman's recommendations have not been implemented. This is due to differences in point of view, ie on the one hand in the context of law enforcement, but on the other hand the implementation of the recommendation is considered as a means of opening the disgrace of officials. Recommendations are the last alternative of Ombudsman's efforts to resolve the mal administration case, given that a win-win solution is the goal, then mediation becomes the main effort. This is in accordance with the condition of the Muslim majority of Indonesian nation and prioritizes deliberation in resolving dispute. Therefore, it is necessary to educate the community and officials related to the implementation of the Ombudsman's recommendations in order to provide good public services for the community, which is the obligation of the government.

scholarly journals E-Governance in India to Combat COVID-19

2021 ◽  
Vol 8 (12) ◽  
pp. 1-5
Author(s):  
Dr. Mangesh M. Ghonge ◽  
Mr. Deepak Pathratkar
Keyword(s):  
Private Sector ◽  
Mutual Contact ◽  
Work From Home ◽  
The World ◽  
Current Scenario ◽  
The Government ◽  
Almost All ◽  
To Receive

Viral pandemics are a serious threat. COVID-19 is not the first, and it won't be the last. As the whole world is going through the black phase of COVID-19 virus, the scientists are trying to invent a fighting vaccine against the same. Each and every sector in every part of the world is infected by the outburst of the fatal virus. Right from business and trade to sports and entertainment, every aspect of life is suffering a lot. To combat the outbreak of the pandemic, most of the countries have used partial to complete lockdown as the only weapon to stop the spread of the virus. In the current scenario, almost all the private sector companies as well as the government offices have suggested all the employees to work from home to stop the community spread of the disease that may occur if people come in mutual contact. While we think of governing authorities around the world, each and every government provides some e-facilities to their citizens to some what extent. Generally E-Governance can be stated as the facility to receive each and everything electronically i.e. you don’t need to go to outside home to receive any document or order. In this paper, we briefly described the different aspects of e-governance.

scholarly journals Pengembangan Kapasitas Birokrasi dalam Rangka Peningkatan Kinerja Pelayanan Publik

2021 ◽  
Vol 21 (1) ◽  
pp. 268
Author(s):  
Firdaus Firdaus ◽  
Ferdricka Nggeboe
Keyword(s):  
Public Service ◽  
Public Services ◽  
Electronic Media ◽  
Shared Vision ◽  
Access To Information ◽  
Basic Principles ◽  
Work Assessment ◽  
The World ◽  
The Government

The low quality of public services in Indonesia has long been a problem that people have always complained about. This is characterized by the complex and expensive price of services, as well as the difficulty of gaining access to public services. The need and demands for quality public services become the hope of the community is urgent to be met by the government. This is in line with the current globalization trend which is characterized by the rapid advancement of science and technology so that the world becomes limitless. Nowadays, people easily get access to information both through print and electronic media, so that people are more aware and aware of their rights in obtaining services. Bureaucratic leaders at various levels, must have the same understanding and awareness to realize shared vision through accuracy and ability to make changes, and continue to develop innovation and creativity and involve all components of bureaucracy in developing bureaucratic capacity to be able to improve the performance of public services. That to provide the best service to the community, it must meet the principles of public service implementation in accordance with the basic principles that become the basis of reference in organizing, reference work, and work assessment for each public service organizing institution

scholarly journals Services for the Elderly in Israel: Privatization or Nationalization-An Unending Dilemma-A Reflection

2019 ◽  
Vol 7 (3) ◽  
pp. 54
Author(s):  
Avi Bitzur ◽  
Mali Shaked
Keyword(s):  
Old Age ◽  
Aging In Place ◽  
Elderly Person ◽  
The Elderly ◽  
Baby Boomer Generation ◽  
The World ◽  
Health Related ◽  
Basic Concepts ◽  
The Government ◽  
The One

The world in which we live is aging at a dizzying pace and expressions like “70 is the new 50” or the creation of concepts such as the “Silver Tsunami”, a nickname for the aging baby-boomer generation, have become an inseparable part of the reality in our society.On the one hand, the spread of aging is a welcome phenomenon – a sort of solution to the great human effort to reach immortality. On the other hand, however, old age can be perceived as a period burdened by economic, social and health-related challenges and it is becoming more and more clear that throughout the world, and in Israel in particular – the focus of this article - we must begin to prepare systems and services for the provision of rapid and comprehensive solutions for the tsunami of aging that befalls us. This stems from an understanding that the services we have in place today are not sufficiently prepared to handle the range of challenges and issues that will arise as a side effect of this phenomenon.The dilemmas that come hand in hand with the aging of our population are innumerable, however five particular issues stand out: the first is who should be responsible for the elderly and their care – the government or the person’s family? The second: Should all of the elderly receive the same care or should the treatment assistance vary differentially – meaning each elderly person should receive care according to his or her economic, social and health status and receive only according to their needs? The third is, should we provide assistance to the elderly directly (e.g. specific medications) or should the elderly receive financial assistance equivalent to the value of their needs and should we hope that they purchase the relevant medications, for example, and not something else instead? The fourth dilemma is: should we provide assistance for specific projects or should we work on long-term solutions through legislation to provide care and assistance to the elderly? Fifth, which is also the main questions, is should the services provided be privatized or should the treatment be the responsibility of the state and its institutions?The question of privatization or nationalization is the main focus of this article, and while we do not pretend to offer a firm stance on the issue, the authors offer to shed some light on the basic concepts associated with our aging population and how we as a society might handle these issues from the perspective of comparison between privatization versus nationalization of services rendered. The main focus of this article will be around the issue of the residential arrangements for the elderly: Mainly - should the elderly move into what are typically called “old age homes” or should we allow for “Aging in Place” – an approach that favors allowing the elderly to remain in their own homes for the remainder of their lives. Which is the most favorable solution? This issue also falls under the dilemma of whether or not homes for the aging as one possible solution should be a state-provided service or if “aging in place” will result in the privatization of the services granted to the elderly.The focus of this article is the situation in Israel, a country in which a significant portion of the population is elderly and where, by 2035, 15% of the population will be considered senior citizens. We will present the dilemma through the lens of the situation in Israel. The article shall begin with an introduction offering an in-depth examination of the dilemma presented. We will continue by presenting basic concepts from the general literature in the field of gerontology available today. We will then examine the situation in Israel between the years 2017-2019 and conclude by examining the concepts of privatization and nationalization in regards to services for the elderly, while once again emphasizing that comprehensive solutions to these dilemmas are unlikely to be reached in the near future.

The Role of Municipalities in the Management of Social Work Practices in Turkey

2021 ◽  
pp. 324-338
Author(s):  
Sami Kalaycı
Keyword(s):  
Social Work ◽  
Public Services ◽  
Work Practices ◽  
New Period ◽  
The World ◽  
Almost All ◽  
Metropolitan Municipalities ◽  
Central Management ◽  
Mega Cities

Almost all countries in the world intervene in social problems depending on their own social structure and management systems. They also aim to offer rapid and effective social work policies and practices for women, children, elders, young, and disabled people. To do so, governments need to execute social work practices through local managements along with central management. The 1980s were a beginning of a new period for the management of public services. Specifically, localization and globalization directly affected the view that not only central management, but also local managements need to be strengthened. In 1984, Turkey enforced metropolitan municipalities law and formed another stage of management in mega cities. During the 1990s, social work practices implemented in mage cities like Istanbul, Ankara, and Konya were like a sample study for many other municipalities within the country. Thus, soon after the juridical reforms beginning in the early 2000s, municipalities took over remarkable responsibilities in local social work practices.

scholarly journals Coronavirus - Crisis Communication in Croatia

2020 ◽  
Vol 30 (Supplement_5) ◽  
Author(s):  
M Grbic ◽  
D Stimac Grbic ◽  
L Stimac ◽  
Z Sostar
Keyword(s):  
Child Protection ◽  
Crisis Communication ◽  
Protective Equipment ◽  
Public Concern ◽  
Basic Principles ◽  
The Public ◽  
New Information ◽  
The World ◽  
The Government ◽  
The One

Abstract Introduction The coronavirus outbreak has set off alarms around the world, leading to border closures, trade controls, travel bans and other measures. The Wuhan coronavirus epidemic continues to spread globally to the new European hotspot in Italy. New information about the epidemic and the virus is changing rapidly as the virus spreads and appears in parts of the world. Although official announcements by the Croatian Government and Crisis Staff calmed the public with pictures and data on the disease, it showed something else that heightened public concern and caused two conflicting phenomena among citizens - on the one hand, the majority showed understandable doubt about the information that could have raised the concern for their own health while the rest of the population ignored the facts. The market showed complete unwillingness to cope with this epidemic and a chronic shortage of protective equipment (masks, disinfectants...) emerged. Most of the citizens' queries and concerns were moving in the direction of personal protection, child protection and justification for holding large gatherings. Results By March 8, 2020, twelve COVID-19 patients were recorded in Croatia, of which 5 were patients in Rijeka, 3 in Zagreb and 4 in Varaždin. The first sick person is a Croatian citizen from Zagreb who became infected during his stay in Italy (Milan, Lombardy province). Conclusions In this crisis, several basic principles of crisis communication with the public have been forgotten: The first source of communication often becomes the source against which everyone else is measured.Accuracy is crucial to credibility.Emotion cannot be countered by facts. People must first know that the government cares.The public should regain a sense of control over circumstances beyond control.A lack of public respect in a crisis undermines trust.Honesty is fundamental to maintaining trust. Key messages Accuracy is crucial to credibility. Emotion cannot be countered by facts.

American Oligarchy

2017 ◽  
Author(s):  
Ron Formisano
Keyword(s):  
Government Policies ◽  
The Political ◽  
Political Class ◽  
Political Inequality ◽  
The Past ◽  
Entire Society ◽  
The Government ◽  
American Society ◽  
The One ◽  
Almost All

Almost all studies of the nation’s extreme inequality of income and wealth have overlooked a critical, overarching cause of the creation of The New Gilded Age. The permanent political class has driven and sustained economic and political inequality not only with the government policies it has crafted over the past four decades. It has created inequality by becoming a self-dealing, self-serving nepotistic oligarchy that is enabling the One Percent and the .01 Percent to create an American aristocracy of wealth. American Oligarchy describes a multifaceted culture of self-dealing and corruption reaching into every sector of American society. The political class’s direct creation of economic inequality by channeling the flow of income and wealth to elites, has been described extensively; less exposed has been how its self-aggrandizement indirectly—but hidden in plain sight—creates a culture of corruption that infects the entire society.

scholarly journals THE STATE'S RESPONSIBILITY IN THE WELFARE OF PEOPLE AND ECONOMIC RECOVERY IN THE FACE OF COVID-19 FROM THE PERSPECTIVE OF LAW AND HUMAN RIGHTS

1970 ◽  
Vol 21 (2) ◽  
pp. 187-198
Author(s):  
Serlika Aprita ◽  
Lilies Anisah
Keyword(s):  
Human Rights ◽  
Best Practices ◽  
Government Regulation ◽  
Large Scale ◽  
Problem Solver ◽  
The World ◽  
The Face ◽  
The Government ◽  
Almost All ◽  
The Impact

The Covid-19 pandemic was taking place in almost all countries around the world. Along with the increasingly vigorous government strategy in tackling the spread of the corona virus that was still endemic until now, the government had started to enforce the Large-Scale Social Restrictions (PSBB) with the signing of Government Regulation (PP) No. 21 of 2020 about PSBB which was considered able to accelerate countermeasures while preventing the spread of corona that was increasingly widespread in Indonesia. The research method used was normative prescriptive. The government put forward the principle of the state as a problem solver. The government minimized the use of region errors as legitimacy to decentralization. The government should facilitated regional best practices in handling the pandemic. Thus, the pandemic can be handled more effectively. The consideration, the region had special needs which were not always accommodated in national policies. The government policy should be able to encourage the birth of regional innovations in handling the pandemic as a form of fulfilling human rights in the field of health. Innovation was useful in getting around the limitations and differences in the context of each region. In principle, decentralization required positive incentives, not penalties. Therefore, incentive-based central policies were more awaited in handling and minimizing the impact of the pandemic.    

scholarly journals Knowledge Management in the Public Sector

2019 ◽  
pp. 484-497 ◽  
Author(s):  
Yousif Abdullatif Albastaki ◽  
Adel Ismail Al-Alawi ◽  
Sara Abdulrahman Al-Bassam
Keyword(s):  
Knowledge Management ◽  
Public Sector ◽  
Private Sector ◽  
Work Environment ◽  
Public Services ◽  
Continuous Change ◽  
The Public ◽  
Government Organizations ◽  
The World ◽  
The Government

Although knowledge is recognized as a very important element of any business, the public sector does not fully explore the depth of the knowledge management (KM) as compared to private sector business. As days are passing by, public sector business has also started to realize the importance of KM. The public sector is a business that is run by the government. This sector includes organizations like government cooperation, enterprises, militaries, education, health, and related departments public services. In the public sector, the managers have started to adopt and develop practices of KM. Government organizations are facing many challenges to adapt and engage themselves in an electronic work environment. Over the years KM has grown and has been in continuous change in the public sector and has become essential to any organization in the world. Managers have been looking for a more futuristic approach for the past years. The purpose of this chapter examines the ongoing change in KM in the public sector and tackles the gap in the literature.

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