scholarly journals Percepatan Reformasi Birokrasi Melalui Budaya Keterbukaan Informasi di Daerah Istimewa Yogyakarta

2021 ◽  
Vol 9 (1) ◽  
pp. 162-175
Author(s):  
Dewi Amanatun Suryani ◽  
Erni Saharuddin
Keyword(s):  
Performance Evaluation ◽  
Information Disclosure ◽  
Public Information ◽  
Monitoring And Evaluation ◽  
Situational Factors ◽  
Regional Government ◽  
The Public ◽  
Satisfaction Index ◽  
Budget Support

Public services in Indonesia have many complaints from the public due to unclear procedures, limited access to information, and inadequate infrastructure. The enactment of the Law on Public Information Disclosure gives the public the right to supervise governance and improve the quality of information management and services within the Public Agency. The DIY Regional Government PPID which has been established since 2013 has not shown good performance. The purpose of this study was to analyze the performance of PPIDs and the factors that influence the acceleration of bureaucratic reform to create a culture of information openness. Performance evaluation is measured based on aspects of productivity, service quality, responsiveness, responsibility, and accountability. Meanwhile, the influencing factors are seen from personal / individual, leadership, team, system, and contextual (situational) factors. This research method uses a qualitative descriptive approach. The data collection technique is done through interviews, observation, and documentation study. An important finding from the performance evaluation results is that PPID productivity and accountability are still low. Meanwhile, factors that hinder performance are limited understanding of PLID, lack of intensity of communication between the Regional Head and Assistant PPIDs and the absence of budget support for PPID. Strategies that need to be carried out include improving the quality of PPID service performance by compiling a community satisfaction index, updating the classification of information regularly, monitoring and evaluation by giving awards and punishment, improving personality and utilizing various social media.

scholarly journals Public Information Governance Through The Official Website to Improve The Accountability of Regional Budget Management: Case Study Jember Official Website

2020 ◽  
Vol 1 (1) ◽  
pp. 14
Author(s):  
Rahmatullah Muhajir Putra
Keyword(s):  
Data Analysis ◽  
Information Disclosure ◽  
Public Information ◽  
Primary Data ◽  
Easy Access ◽  
Regional Government ◽  
Budget Management ◽  
The Public ◽  
Regional Budget ◽  
Information Governance

This research aims to describe the management of public information through the official website to improvethe accountability of regional budget management. The public information governance through the website is the government's effort to utilize technology gives public easy access to information, especially in terms of accountability in managing regional budgets. This is based on the instruction of Minister of Home Affairs No. 188.52 / 1797 / SJ on " Transparency in Regional Budget Management ".It instructs that the Regional Government is obliged to publish budget plans, work plans, budget allocations, budget realization and the report documents to the official website of the Regional Government's official website on "Transparency in Regional Budget Management "content menu. However, the empirical fact shows that the information disclosure of Regional Government in Jemberis low. Based on Penambulu’s research (2014), Jember ranks on information disclosure is 35th of 38 Regencies / Cities in East Java. This background madethe researcher to research further related to public information disclosure, especially accountability of regional budget management website based in Jember. This research use a qualitative approach with descriptive research. The research design is case studies. Data collection techniques are primary data (observation and semi-structured interviews) and secondary data (documentation). The technique of selecting informants is purposive sampling and snowball sampling. The validity testing is by extending participation, perseverance, and triangulation. Data analysis uses data reduction, data analysis, and conclusion. The results showed that the public information governance has not been optimal. There is no “Transparency in Regional Budget Management “menu on the Jemberofficial website, the low commitment of regional leaders to implement e-government, the low ability of human resources to manage information technology. Therefore, information governance through the website has not been able to increase accountability of budget management in Jember. This can be seen from: a) the website does not contain information that public needed regarding budget management in detail; b) Jember Information Commission has not yet been formed; c) The sanctions from the East Java Information Commission are only reprimands and warning letters; d) Joint accountability has not been coordinated well and the lack of authority due to the legality status of assisting public information officers(only assignment letter not decree) ; e) There is a tendency for the JemberGovernment to maintain the status quo. Keywords: E-Government, Accountability, Budget Management

scholarly journals PELAYANAN INFORMASI PUBLIK PADA DINAS KOMUNIKASI DAN INFORMASI KABUPATEN DONGGALA

Kinesik ◽  
2021 ◽  
Vol 8 (3) ◽  
pp. 242-250
Author(s):  
Ade Irma
Keyword(s):  
Information Disclosure ◽  
Good Governance ◽  
Public Information ◽  
Information Services ◽  
Quality Of Services ◽  
Five Dimensions ◽  
The Public ◽  
Public Body ◽  
The Government

Pillars of democracy, transparency and good governance are the objectives of public information services carried out, through Law No. 14 of 2008 on Public Information Disclosure. The form of service organized by the Government is a service in an effort to meet the needs of the public or the community. Communication, Public information is information generated, stored, managed, sent, and / or received by a public body, this research is a qualitative approach, a research paradigm to describe events, locus research located in the Department of Communication and Informatics Donggala Regency, this study uses Informants as many as 4 (four) people, using the theory of Pararusman, et al .Tjiptnono, 1996) there are five dimensions in assessing the quality of services or  services, namely, Tangibles, Realibility, Responsiveness, Assurance, Emphathy. 1) Tangibles; reflected in physical facilities, equipment, personnel and communication materials have not been effective and optimal.2) Realibility, i.e. lack of accuracy or lack of reliable information. Responsiveness: lack of sensitivity to respond to information. 4) Assurance; Knowledge is less effective and efficient. 5) Emphathy. Still lacking, officers in the process of public information services

scholarly journals Implementasi Kebijakan Keterbukaan Informasi Publik di Jawa Timur Tahun 2016

2017 ◽  
Vol 1 (2) ◽  
Author(s):  
Zulaikha Zulaikha ◽  
Agni Istighfar Paribrata
Keyword(s):  
Information Technology ◽  
Policy Implementation ◽  
Information Management ◽  
Information Disclosure ◽  
Public Information ◽  
Monitoring And Evaluation ◽  
City Government ◽  
Open Government ◽  
The Public ◽  
Disclosure Policy

The public information disclosure policy has entered its 7th year of implementation since it was enacted in 2008 and began to be implemented in 2010. As with other procedures, monitoring and evaluation are required in the application so that the policy implementation does not deviate from the expected. In this Jokowi administration era, the ideas to realise open government are getting closer to the support of the development of information technology. But how is it implemented in the area? This research wants to photograph the implementation of public information disclosure policy in East Java, consisting of 38 districts/municipalities and 56 units of regional apparatus. The results of this study indicate that for the district or city government, the implementation of this information disclosure policy has been an encouraging development, but not so with the Regional Device Work Unit. Likewise, the Information Management and Documentation Officer also experienced progress although there are still shortcomings in the implementation of its duties.

scholarly journals URGENSI UNDANG-UNDANG KETERBUKAAN INFORMASI PUBLIK DALAM MANAJEMEN PEMBANGUNAN EKONOMI

2014 ◽  
Vol 2 (1) ◽  
pp. 77
Author(s):  
Moh Rosyid
Keyword(s):  
Information Disclosure ◽  
Good Governance ◽  
Public Information ◽  
Regional Government ◽  
Business World ◽  
Information Transparency ◽  
The Public ◽  
State Administrators ◽  
The Government

The Public Information Commission (KIP) has the role of encouraging information transparency in central and regional government agencies (pemda) and conducting education related to the era of public information disclosure to the public. Consequently, KIP members must work professionally and work optimally so that people feel their existence. This manuscript is a small part of the effort to provide an understanding to the public about the importance of the Public Information Disclosure Act for citizens, especially for economic development. The business world needs information in its entirety, starting from understanding about legislation, government policies under the law, policies of state administrators at the central and regional levels in the economic/ business field, and other aspects. If this is realized, then people's welfare will be realized through development in the field of public information. The full implementation of the KIP Law is highly dependent on the government's performance, citizens' awareness, and the role of civil society as a Nation Government Organization (NGO / NGO) that controls the performance of the government. The role of NGOs can accelerate the realization of an open government which is a strategic effort to prevent the practice of corruption, collusion and nepotism (KKN), the creation of good governance, and the realization of wise public services.

scholarly journals Evaluasi dan Redesign Website Pendidikan Tinggi dengan Menerapkan User Experience Lifecycle

2021 ◽  
Vol 8 (2) ◽  
pp. 419
Author(s):  
M. Gilvy Langgawan Putra ◽  
Michael Renaldi ◽  
Sri Rahayu Natasia
Keyword(s):  
User Experience ◽  
Information Disclosure ◽  
Public Information ◽  
Information Services ◽  
Educational Institutions ◽  
Quality Information ◽  
Public Agency ◽  
The Public ◽  
The Poor

<p class="Abstrak"><span lang="IN">Pada awalnya perguruan tinggi membuat situs web untuk mengenalkan dan mempromosikan lembaga pendidikannya. Diresmikannya Undang-Undang Nomor 14 Tahun 2008 tentang Keterbukaan Informasi Publik (UU KIP) dan Undang-Undang Nomor 25 Tahun 2009 tentang Pelayanan Publik (UU PP) menciptakan suatu keputusan di mana badan publik wajib “meningkatkan pengelolaan dan pelayanan informasi di lingkungan badan publik untuk menghasilkan layanan informasi yang berkualitas”. Penelitian yang bertujuan untuk meningkatkan kualitas situs web ITK dan mengecilkan tanggapan kurang baik yang diberikan mahasiswa ITK dilakukan dengan cara melakukan evaluasi dan <em>redesign</em> pada situs web ITK guna memperbaiki kualitas situs web ITK dan juga untuk mengurangi permasalahan yang di alami pengguna situs web ITK. Digunakan metode <em>User Experience Lifecycle Template</em> pada penelitian ini dikarenakan metode ini dapat digunakan untuk mengembangkan suatu produk (<em>Prototype, Hardware, dan Software</em>). Adapun hasil yang didapat pada penelitian kali ini ialah, pada aspek <em>learnability</em> meningkat 2x lebih cepat dibandingkan situs web ITK yang lama, lalu pada aspek <em>efficiency</em> didapat persentase pengguna mencapai tujuannya dalam menggunakan situs web ITK yang baru sebesar 94.40%, lalu pada aspek <em>memorability</em> jumlah klik mengalami penurunan pada situs web ITK yang baru jika dibandingkan dengan web ITK yang lama, dan pada aspek eror yang akan terjadi pada situs web ITK yang baru bernilai 1.61% kemungkinan.</span></p><p class="Abstrak"> </p><p class="Abstrak"><em><strong>Abstract</strong></em></p><p class="Abstract"><em>At first, the college created a website to introduce and promote its educational institutions. The establishment of Law No. 14 the year 2008 on Public Information Disclosure (KIP Law) and Law No. 25 of 2009 on public services (ACT PP) creates a decision where public bodies are obliged to "improve the management and information services in the public agency to produce quality information services". The research aimed at improving the quality of the ITK website and discouraging the poor responses given by ITK students are conducted by evaluating and redesign the ITK website to improve the quality of ITK's website and also to reduce the problems that are in the user's natural ITK website. Used method User Experience Lifecycle Template in this research because this method can be used to develop a product (Prototype, Hardware, and Software). As for the results gained on the research this time is, on the aspects of learnability increased 2x faster than the old ITK website, then on the efficiency aspect gained the percentage of users reached its goal in using the new ITK website 94.40%, then on the memorability aspect of the number of clicks decreased on the new ITK website when compared to the old web ITK, and on the aspect of the error that will happen to the new ITK Web site worth 1.61% of the probability.</em></p><p class="Judul2"><em> </em></p><p class="Abstrak"><em><strong><br /></strong></em></p>

KUALITAS LAYANAN KETERBUKAAN INFORMASI PUBLIK BERBASIS WEBPORTAL PADA PEJABAT PENGELOLA INFORMASI DAN DOKUMENTASI (PPID) KABUPATEN SLEMAN TAHUN 2019

2020 ◽  
Vol 3 (1) ◽  
pp. 55-66
Author(s):  
Coni Wanprala ◽  
Isnaini Muallidin ◽  
Dewi Sekar Kencono
Keyword(s):  
Information Disclosure ◽  
Central Government ◽  
Public Information ◽  
Descriptive Study ◽  
Field Observations ◽  
Public Agencies ◽  
The Public ◽  
Qualitative Descriptive ◽  
The Government ◽  
Data Collection Technique

At present the development of technology and information has reached a very rapid level. Technology and information are used as a service media in the government environment which is also known as e-Government, one of which is the service of public information disclosure. The central government through Law No. 14 of 2008 concerning Openness of Public Information, encourages all Public Agencies including the Sleman Regency Government to make transparency in the administration of the state by utilizing information technology. This research is a qualitative descriptive study which aims to describe the reality that occurs. The object of research in this study is the official website of the Information and Documentation Management Officer (PPID) of Sleman Regency with the domain https://ppid.slemankab.go.id then the Sleman Regency Communication and Informatics Office as the organizer of the public information disclosure program. The data collection technique itself is carried out by means of interviews, documentation studies, and field observations (observations). After collecting and presenting data, then the data will be reduced first then analyzed and concluded. From the results of the study, in general the researchers concluded that the Sleman Regency PPID website had reached the level of qualification to become a quality website, however there were still some improvements and evaluations that had to be done by the relevant agencies in order to be better, namely (i) the website was still being assessed as a one-way service (ii) There are still many OPDs that are not ready to implement PPID (iii) data and information are still not updated (iv) lack of responsiveness of services in requests for information.

scholarly journals Rembug Pelayanan Publik (RPM) Sebagai Aktualisasi Pelayanan Publik Berlandaskan Demokrasi Pancasila

2016 ◽  
Vol 12 (2) ◽  
pp. 284
Author(s):  
Nuriyanto Nuriyanto
Keyword(s):  
Public Service ◽  
Public Services ◽  
Monitoring And Evaluation ◽  
The Public ◽  
Services Delivery ◽  
Starting Point ◽  
Public Bureaucracy ◽  
Human Quality ◽  
Set Up

Dynamic development of society, they want the public bureaucracy to be able  to provide the public services more professional, effective, simple, transparent, open, timely, responsive and adaptive. With excellent public service, to build a human quality in the sense  of  increasing  the  capacity  of  individuals  and  communities  to determine actively its own future. Actualization of democratic precepts in the public services delivery in Indonesia starting point on the importance of community participation ranging from formulating criteria for the services, how the delivery   of the services, arranging each engagement, public complaints mechanism set up   by the monitoring and evaluation of the implementation of the public services in order to co-together build a commitment to create quality of the public services. It’s all been contained in the Law 25 of 2009 on Public Services, certainly it has been based on the precepts of the democracy of Pancasila. Rembug of the public services as an actualization of the public services based on the democracy of Pancasila.

scholarly journals Analisis Faktor yang Berhubungan dengan Kinerja Bidan dalam Memberikan Pelayanan Antenatal Berkualitas Diwilayah Kerja Puskesmas Kota Bukittinggi Tahun 2018

2019 ◽  
Vol 19 (1) ◽  
pp. 53
Author(s):  
Khairan Nisa ◽  
Joserizal Serudji ◽  
Delmi Sulastri
Keyword(s):  
Data Analysis ◽  
Antenatal Care ◽  
Pregnant Women ◽  
Monitoring And Evaluation ◽  
Dominant Factor ◽  
The Public ◽  
Depth Interview ◽  
Quantitative Data Analysis

Quality antenatal care has a major role in reducing maternal mortality. Every effort to improve quality must also be accompanied by efforts to pay attention to factors that contribute to improving the performance of midwives in providing services. The study used a combination of quantitative approaches in 67 midwives in the Bukittinggi and qualitatively in 15 informants, of which 9 people included in-depth interview informants to coordinator midwives, head of the Public health center and staffing and 6 FGD informants to midwives on duty at the health center.The results of quantitative data analysis, factors related to the performance of midwives are incentives, motivation and workload. Motivation is the most dominant factor related to the performance of midwives. The results of qualitative data analysis, the leadership plays an important role in increasing motivation to work midwives and optimizing the role of midwives in overcoming problems related to overlapping workloads. Midwives also need to increase their participation efforts and empower pregnant women so that programs can run well and provide positive feedback for improving the health status of pregnant women. Basically antenatal services provided by midwives are in accordance with standards, but the paradigm of antenatal care for pregnant women must shift from achieving quantity to focus on quality. To improve the performance of midwives in providing antenatal care, several efforts are needed: monitoring and evaluation of the quality of antenatal care by midwives, leadership involvement in efforts to increase midwife motivation both from supervision and reward management in non-material forms. Providing equal opportunities for midwives to improve competence through training, especially training related to quality antenatal care. In addition, the provision of infrastructure at the polindes needs attention. 

scholarly journals IMPROVING THE EFFICIENCY OF CANADA’S PUBLIC SERVICE

2017 ◽  
Vol 3 (4) ◽  
pp. 67-73
Author(s):  
Наталья Касаткина ◽  
Natalya Kasatkina
Keyword(s):  
Public Service ◽  
Civil Service ◽  
Monitoring And Evaluation ◽  
Educational Process ◽  
Public Servants ◽  
The Public ◽  
Level Of Training ◽  
Resources Planning ◽  
Made In

Improving the efficiency of public service is an important area for overcoming the crisis in relations between the state, society and a citizen. Modernization of civil service of Canada is carried out in a number of ways. Changes were made in a recruitment order for civil service by means of expansion of the powers of persons competent to solve these issues in ministries and government departments. One of the directions for improving the quality of the civil service was an increase in the level of training of public servants. Coordination of the educational process in various government departments is carried out by the Canadian School of Public Service. The system of human resources planning has been introduced. The quality of public services provided is improved with help of timely providing them in compliance with all requirements of a particular government department, and taking into account the rights of citizens by achieving a balance between the services provided and the money spent for this purpose and regular monitoring and evaluation of the dynamics of the providing process of services. One of the areas of modernization of the public service is the introduction of strict control over of public servants’ ethical standards. Actions that lead to a conflict of interest are legislatively prohibited. Strict bans in Canada are implied regarding the employment of persons who replace public office after the end of their career. As a result of the measures taken to fight corruption, including a sphere that is largely susceptible to corruption risks, Canada is among top ten countries with the least corruption. Achievement of positive results in the activities of civil servants became possible due to the state’s special attention to the issues of its modernization.

The ICT and the Legislation on Transparency and Freedom of Information

2015 ◽  
pp. 347-365
Author(s):  
Alejandro Sáez-Martín ◽  
Arturo Haro-de-Rosario ◽  
Manuela García-Tabuyo ◽  
María Del Carmen Caba-Pérez
Keyword(s):  
Dominican Republic ◽  
Local Governments ◽  
Information Disclosure ◽  
Public Information ◽  
Freedom Of Information ◽  
The Public ◽  
Electoral Turnout ◽  
The Government ◽  
The Many ◽  
Economic Capacity

The many cases of corruption that have come to light, among other scandals, have led the public to lose faith in the management of public institutions. In order to regain confidence, the government needs to inform its citizens of all its actions. Public information should be accessible and controlled by means of a regulatory framework. The aim of this chapter is to analyze the transparency achieved and the progress still needed to be made by Dominican Republic municipalities with regards to complying with the requirements of the law on public information management. The chapter discusses the voluntary transparency achieved and factors that affect the implementation of information policies. The results highlight deficiencies in certain areas of online public information disclosure. The population size, economic capacity and electoral turnout are all factors that affect the online dissemination of public information by local governments in the Dominican Republic.

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