A Conceptual Model of Information Technology Competence for Public Managers: Designing Relevant MPA Curricula for Effective Public Service

2016 ◽  
Vol 22 (2) ◽  
pp. 193-212 ◽  
Author(s):  
Anna Ya Ni ◽  
Yu-Che Chen
Keyword(s):  
Information Technology ◽  
Conceptual Model ◽  
Public Service ◽  
Technology Competence ◽  
Public Managers

Literature review on “Industry Needs for Information Technology competence, Information Technology competence/skill program study and certification of Information Technology competence”

2017 ◽  
Vol 4 (1) ◽  
pp. 117-126
Author(s):  
Tine Sopaheluwakan ◽  
Mohammad A. Amin Soetomo
Keyword(s):  
Information Technology ◽  
Literature Review ◽  
New Technology ◽  
Education Institution ◽  
Third Party ◽  
Training Institution ◽  
Position Information ◽  
Technology Competence ◽  
Information Technology Training ◽  
Industry And Education

Information Technology as a new Technology has been used in businesses from small company until multinational company in almost all industries. IT role as an enabler and differentiation factor separating success company from average company. IT need people to build, operate, maintain and support the systems, hence expect the new hire to immediately contribute from the first day they join the company. The industry define the needs for Information Technology competence and expect Education Institution as one of IT resource work hard to design their program study to fulfill the needs for Information Technology graduates, yet the industry still struggle to succeed in hiring fresh graduate to fill the IT position. Information Technology Training Institution can be an alternative to improve the education result. Also certification on Information Technology competence from third party or independent body might be used as a standard for both Industry and Education. This paper will report literature review several previous paper about all of the above.

INFORMATION TECHNOLOGY COMPETENCE OF THE HEADS OF A MODERN SMALL SCHOOL IN REMOTE AREA

2021 ◽  
Author(s):  
Georgiy Yalamov ◽  
Mikhail Kozlov ◽  
Natalya Zimniukova ◽  
Andrey Voronov
Keyword(s):  
Information Technology ◽  
Remote Area ◽  
Small School ◽  
Technology Competence

Exploring Managerial Attitudes Toward Various Participation Mechanisms in Response to Citizen Satisfaction Signals on Public Service Quality

2021 ◽  
pp. 009539972110483
Author(s):  
Youngmin Oh ◽  
Heontae Shin ◽  
Jongsun Park
Keyword(s):  
Decision Making ◽  
Service Quality ◽  
Public Service ◽  
Essential Role ◽  
Negativity Bias ◽  
Positive Signal ◽  
Citizen Satisfaction ◽  
Public Managers ◽  
Participation Mechanisms

This study identifies the impacts of different citizen satisfaction signals (positive/negative) on managers’ agreement to use various participation channels. Citizen satisfaction with public service quality plays an essential role in managers’ accountability expectations. Accordingly, it is crucial to examine how public managers use participation mechanisms, reacting to citizen satisfaction signals on public service quality. The results confirm a negativity bias: Managers are more reactive to citizens’ negative signals than a positive signal in their service quality evaluations. However, the negative signal’s effect does not reach the participation tools, where the degree of their decision-making is highly delegated to citizens.

scholarly journals ANALYSIS OF PUBLIC SERVICE RECORDS MANAGEMENT AT IMMIGRATION OFFICCE CLASS I TPI YOGYAKARTA

2020 ◽  
Vol 2 (2) ◽  
pp. 114-124
Author(s):  
Zaky Umar Rachman
Keyword(s):  
Information Technology ◽  
Human Resources ◽  
Public Service ◽  
Government Agency ◽  
Class I ◽  
Records Management ◽  
Work Area ◽  
Qualitative Descriptive

Public service always gets special attention from the Immigration Office Class I TPI Yogyakarta as a government agency that has the task of providing immigration services to the community, the breadth of the work area that has led to the high number of services carried out which is then accompanied by the high number of public service archives created, one of the steps taken to deal with this is the use of information technology in the process of managing archives. In this study, we used qualitative-descriptive methods used to explain how the process of managing public service archives is owned and to get an idea of how information technology is implemented at the Immigration Office of Class I TPI Yogyakarta.  The results found from this study are still found constraints on the process of managing public service archives which then cause the process of managing public service archives can’t be carried out properly, then related to the application of information technology devices in the Immigration Office Class I TPI Yogyakarta has been carried out in accordance with the prevailing rules but in its implementation, there are still obstacles especially related to human resources. Therefore, The Immigration Office class I TPI Yogyakarta needs to continue to improve to maximize the process of managing public service archives and maximize the use of information technology that has been implemented.

scholarly journals PENGARUH TEKNOLOGI INFORMASI DAN KOMPETENSI APARATUR PENGELOLA KEUANGAN TERHADAP KUALITAS INFORMASI AKUNTANSI PADA SKPD DI KOTA MANADO

2017 ◽  
Vol 12 (2) ◽  
Author(s):  
Ribka L.V Nantingkaseh ◽  
Ventje Ilat ◽  
Sintje Rondonuwu
Keyword(s):  
Information Technology ◽  
Financial Management ◽  
Linear Regression Analysis ◽  
Accounting Information ◽  
Financial Statements ◽  
Multiple Linear Regression Analysis ◽  
Financial Statement ◽  
Technology Competence ◽  
Quality Of Accounting Information

Quality of accounting information is a normative prerequisite that must be met in the preparation of financial statements so that accounting information generated can be useful for users of financial statement. This study aims to determine the effect of information technology and the competence of the financial management apparatus on the quality of accounting information on SPKD in Manado City. The data collected by through the spreading of questionnaires to 50 respondents which is the apparatus of financial management at SKPD in Manado City. The data were analyzed by using multiple linear regression analysis method with the help of SPSS 23 program. The result of this research indicates that information technology and competence of financial management apparatus have a positive and significant influence on the the quality of accounting information at SKPD in Manado City.Keywords : Information technology, Competence of financial management apparatus, Qualityof accounting information

scholarly journals Public Service Employee Motivation Issues in Georgia

2018 ◽  
Vol 4 (1) ◽  
pp. 49-55
Author(s):  
Salome Sakvarelidze
Keyword(s):  
Public Service ◽  
Employee Motivation ◽  
Modern Human ◽  
Public And Private ◽  
Service Employees ◽  
Essential Condition ◽  
The Public ◽  
Public Managers ◽  
Public And Private Sector

Abstract The motivated employee represents the essential condition of any organization’s success. Public and private sector managers should constantly work toward coordinating and increasing employee motivation in order to ensure the timely and effective implementation of the plans set by the organization. Accordingly, proper assessment of processes and prompt determination of individuals’ driving motives are needed. Studies have shown that public service employees from all around the world face challenges, such as: incompatibility of knowledge, experience and position, as well as hard and lightweight work. Consequently, public managers should be aware of modern human resource management methods that can be used in effective and efficient ways to increase employee work quality. The main purpose of the paper is to determine the current situation of the public sector in Georgia. In addition, the research seeks to identify and examine the factors that influence employee demotivation and to determine under what conditions motivation can be a worthwhile investment in a public organizations. Methodologically, the work is based on analysis of the available literature and the results of the research statistically processed based on the survey example of 449 respondents from different Georgian ministries selected by a random simple.

scholarly journals Conceptual model of the ferry que management system in ferry ports in the Republic of Croatia

Pomorstvo ◽  
2020 ◽  
Vol 34 (2) ◽  
pp. 354-362
Author(s):  
Dino Županović ◽  
Luka Grbić ◽  
Marijan Cukrov
Keyword(s):  
Information Technology ◽  
Conceptual Model ◽  
Management System ◽  
Supply And Demand ◽  
The Other ◽  
Border Crossings ◽  
Local Approach ◽  
Traffic Demand ◽  
Macroscopic Level ◽  
The Republic

This paper proposes a model for optimizing the ferry traffic and the traffic demand at the macroscopic level by using information technology (IT) and the existing tourist amenities as a key element for achieving harmonization of supply and demand, i.e. optimization of the assessed system. Proposed approach differs from the other/present models because it includes the application of the macroscopic, instead of the microscopic (local) approach, i.e. harmonization of the ferry infrastructure demand from the place of its origin (road border crossings) to the place of its operation, i.e. the ferry infrastructure, and not solely in particular segments of the ferry infrastructure.

scholarly journals Internet of Things Enabled Inclusive Business Model for Indian Agriculture

2019 ◽  
Vol 8 (2S11) ◽  
pp. 2901-2903
Keyword(s):  
Information Technology ◽  
Internet Of Things ◽  
Conceptual Model ◽  
Business Model ◽  
Agricultural Practices ◽  
Government Support ◽  
Irrigation Systems ◽  
Indian Agriculture ◽  
Inclusive Business ◽  
The Government

Indian agriculture need to be revamped due to its low productivity. Indian farmers mostly involved in age-old manual agricultural practices and irrigation systems. farming is highly unorganized and fragmented and the productivity is low, Government subsidies and other support are not sufficient to fulfill the gap. Corporates with their strong financial background can formulate a model with the government support to use smart agricultural devices and its integration with information technology. This paper presents the conceptual model to support the farmers in their agricultural practices to provide better livelihood

scholarly journals PENGARUH TEKNOLOGI INFORMASI, KOMPETENSI DAN PELATIHAN KERJA TERHADAP KINERJA KARYAWAN CV GEMA TAMA DI SIDOARJO

2020 ◽  
Vol 18 (2) ◽  
pp. 220
Author(s):  
Ketut Witara ◽  
Dwi Rifah Akmawati
Keyword(s):  
Information Technology ◽  
Business Strategy ◽  
Employee Performance ◽  
Descriptive Analysis ◽  
Data Retrieval ◽  
Test Reliability ◽  
Regression Analyses ◽  
Technology Competence ◽  
Work Training ◽  
Saturated Sample

In the current era, every company must be able to make changes in the field of existing technology, so that later able to provide opportunities to improve the competitive advantage, further to support the company's business strategy, strive To establish the competency of human resources tailored to the areas in which they are handled, and in addition the training that is attended by employees will also affect the performance of an employee. All three are needed by one company CV. Gema Tama, which is a Distributor in the field of distributors, dealers and suppliers for laboratory needs. This research aims to know and analyze information and competency technology and simultaneous and partial work training on the employee performance of CV. Gema Tama. The phases of the study began from literary studies derived from the study of literature obtained from books, the Internet, and research that had been conducted previously. Followed by identification of questionnaire variables. After obtaining the questionnaire variables followed by designing a questionnaire. Data retrieval is conducted through questionnaires with saturated sample techniques and direct observation in the field. The results of field observations are explained through descriptive analysis, while data obtained from questionnaires is used to determine the influence of information technology, compensation, and job training on employee performance using Multiple linear regression analyses. In multiple regression analyses conducted several trials include: validity test, reliability test, classical assumption test, T test and test F. The results of the study are information technology, competence, and work training simultaneously positively influence and And able to explain the problems examined by researchers. So all the variables in this study have a positive and significant influence on employee performance

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