scholarly journals PROSEDUR PELAYANAN LEMBAGA KEPADA PUBLIK AKADEMIK DI SLB NEGERI A KOTA BANDUNG

EDUTECH ◽  
2019 ◽  
Vol 18 (2) ◽  
Author(s):  
Amida Windari Fitria

Communication procedure in public service academic at SLBN A Bandung City, Not all public academic know procedure. Some even made difficulties due to the stages that required the West Java Provincial Education Office first. Make a lot of academic public who repeat in making research letters conducted in SLBN A Bandung City. The uniqueness of this case study research lied in (1) the selection of research sites which are schools that provide special education for the visually impaired or previously known as the oldest extraordinary education in Southeast Asia. (2) Public Relations is not optimal in academic public services. (3) lies in a blind person who occupies the Deputy Principal for Public Relations and Advocacy in the SLBN A Bandung City. This study aims to know communication procedures in academic public services, the data in this research with qualitative approach is obtained through observation, in-depth interview, and literature study. The results showed that communication procedures in academic public services have seven procedures including Administration for PPL/PPG/KKN, Letter of Recommendation for the West Java Provincial Education Office for research, Disposition of Principals, Field Schedule Coordination, Conditioning Objects, Public Assistance by the Responsible Person / Teacher and Submitting the Activity Report

2018 ◽  
Vol 12 (1) ◽  
pp. 31-39
Author(s):  
Lyza Audina Pangesti

ABSTRACTThis thesis discuss about the communication  strategy which have been implemented by public relationsof PLN due to socializing well-targeted electricity subsidy program in West Java. This Well-targetedelectricity subsidy program is a government program which cuts the electricity subsidy for middleincome homes 900—watt customer, where West Java province is ranked the highest in Indonesia. Thegoal of this research is to know the steps of communication strategy which have been implementedby public relations PLN West Java Distribution due to socializing well-targeted electricity subsidy program. This research uses constructivist paradigm, qualitative approach and case-study research strategy. The data were collected by in depth interview and documentation study. The result revealed thatthe public relations of PLN becomes one of the communicator who planned and give the instructions topublic relations of PLN West Java Distribution in socializing well-targeted electricity subsidy program.The communication strategy steps which have been implemented by public relations of PLN due tosocializing well-targeted electricity subsidy program are determined the communicator, recognizes theaudiences, set the method and last selection and media uses. Key words: Communication Strategy, Public Relations, PT PLN


2020 ◽  
Vol 3 (1) ◽  
pp. 47
Author(s):  
Dwi Putri Loven ◽  
Maylanny Christin ◽  
Ayub Ayub

This study titled “Crisis Management Public Relations of PT KAI Commuter Jabodetabek on Handling KRL Cross Accident September 2015” the problem of the research is the management crisis, crisis management strategy efforts to crisis, the role when crisis that is enforceable by the division of Public Relations PT KAI Commuter Jabodetabek (KCJ) in resolving the crisis accident of 2 KRL at Juanda Station. This research uses the Gonzales-Herero and Pratt crises method management who analogous a crisis like the stages of life.This research used qualitative case study research accompanied by descriptive exposure. The data was obtained through direct observation, interviews and literature studies, while the informants in this research was Assistant Communication Manager PT KCJ and Public Relations Manager of the Central Bank Republic of Indonesia West Java Province as the source triangulation.The results of this study shows that crisis management conducted by PT KCJ has been carried out starting from the victims evacuation, evacuation of the damaged wagon train, the recovery location of the accident, to the process of health settlement costs for the victims of accident.  Keywords: Crisis Management, KRL Cross Accident, PT KAI Commuter Jabodetabek, Public Relations, Gonzales-Herero and Pratt Method 


TRIKONOMIKA ◽  
2014 ◽  
Vol 13 (2) ◽  
pp. 184
Author(s):  
Nisa Amalina Setiawan ◽  
Farid Hamid U.

The approach of this research is qualitative, using case study method. The data was obtained through in-depth interview, observation, literature study, and documentation. The data analysis steps used were data reduction, data display, and verification. The purpose of the research is to investigate the promotion strategy of the tourism village of Jelekong, Bandung Regency performed by Kompepar Giriharja. The result of the research shows that Kompepar Giriharja performs promotion mix, i.e., word of mouth, public relations, personal selling, event, exhibition, merchandise, publication, and website. From overall promotion strategy applied by Kompepar Giriharja, the main priority was through event and public relations. The conclusion of this research is Kompepar Giriharja has not formulated comprehensive and integrated promotion strategy.


2020 ◽  
Vol 2 (2) ◽  
pp. 57
Author(s):  
Taufik Ridwan

The approach of this research is qualitative, using case study method. The data was obtained through in-depth interview, observation, literature study, and documentation. The data analysis steps used were data reduction, data display, and verification. The purpose of the research is to investigate the promotion strategy of the tourism village of Pajajar, Majalengka Regency performed by Kompepar Pajajar. The result of the research shows that Kompepar Pajajar performs promotion mix, i.e., word of mouth, public relations, personal selling, event, exhibition, merchandise, publication, and website. From overall promotion strategy applied by Kompepar Pajajar, the main priority was through event and public relations. The conclusion of this research is Kompepar Pajajar has not formulated comprehensive and integrated promotion strategy Abstrak Penelitian ini menggunakan pendekatan kualitatif melalui metode studi kasus. Data diperoleh melalui wawancara mendalam, observasi, studi literatur, dan dokumentasi. Adapun langkah-langkah analisis data meliputi reduksi data, penyajian data, dan verifikasi. Tujuan pelaksanaan penelitian ini adalah untuk mengetahui strategi promosi desa Pajajar, Kabupaten Majalengka yang dijalankan oleh Kelompok Penggerak Pariwisata (Kompepar) Desa Pajajar. Berdasarkan hasil penelitian yang diperoleh, Kompepar Desa Pajajar menjalankan promotion mix yang meliputi word of mouth, public relations, personal selling, event, eksibisi, merchandise, publikasi, dan website internet. Dari keseluruhan bentuk promosi, prioritas utama promosi dilakukan melalui event dan public relations. Dalam penelitian ini disimpulkan bahwa Kompepar Desa Pajajar belum merumuskan strategi promosi secara komprehensif dan terintegrasi.


Prologia ◽  
2019 ◽  
Vol 3 (2) ◽  
pp. 408
Author(s):  
Citra Anggraini ◽  
Yugih Setyanto

Public Relations have a role to maintaining the company's existence. Existence is very necessary to be announced at the company. Lots of competing retail businesses provide all the needs of visitors and offer quality products at affordable prices. Thus the existence of a company as a characteristic is determined by competitors. This research uses the theory of existence and the role of PR. The research study used in this research is descriptive qualitative research with case study research methods and data collection techniques carried out by interviews, non-participant observation, literature study and documentation. The results of this study indicate that PR Ramayana carries out special activities and programs such as Corporate Social Responsibility (CSR) activities that maintain the name, image, and existence of the community. CSR activities are carried out not only in the form of financial assistance, but also in the form of public education. In addition, to keep pace with technological developments, Ramayana also pays attention to activities on social media. Public Relations berperan dalam menjaga dan mempertahankan eksistensi perusahaannya. Eksistensi sangat dibutuhkan untuk menunjukkan keberadaan perusahaan di masyarakat. Banyak sekali bisnis retail yang bersaing menyediakan semua kebutuhan pengunjung secara lengkap dan menawarkan produk yang berkualitas dengan harga terjangkau. Dengan demikian dibutuhkan eksistensi perusahaan sebagai ciri khas yang membedakan dengan kompetitor Penelitian ini menggunakan teori eksistensi dan peranan PR. Pendekatan penelitian yang digunakan dalam penelitian ini adalah pendekatan kualitatif deskriptif dengan metode penelitian studi kasus dan teknik pengumpulan data dilakukan dengan wawancara, observasi non-participant, studi pustaka dan dokumentasi. Hasil penelitian menunjukan bahwa PR Ramayana telah melakukan kegiatan dan program khusus seperti kegiatan Corporate Social Responsibility (CSR) yang bertujuan untuk mempertahankan nama, citra, dan eksistensi kepada masyarakat. Kegiatan CSR dilakukan tidak semata-mata dalam bentuk pemberian sumbangan dana, tetapi juga dalam bentuk edukasi kepada masyarakat. Selain itu, untuk mengimbangi perkembangan teknologi, Ramayana juga memperhatikan aktivitas di media sosial.


2021 ◽  
Vol 8 (1) ◽  
pp. 123-155
Author(s):  
Sita Aulia Rahmah ◽  
Siti Komariah ◽  
Siti Nurbayani K

The pandemic has been putting pressure for us to make a big digital leap, in an instant, education changed as if it’s a digitalization remote, forces pupils to manage and master digital device in order to participate in education, and it’s not just the pupils who adhere to these changes, but also the teachers, schools, families, even society. This online learning system demands teachers’ role, even more, bestowing the measurement of a successful online learning process, which determined by the teacher, creativity enhancement so that learning becomes interesting with the fully online e-learning format learning method.  This case study research will examine teachers’ strategies to overcome problems that arise in online learning through character building. This research purpose is to describe educator roles in overcoming online learning problems through character building. This research captures its data through observations, in-depth interview, documentation study and literature study. Furthermore, this research uses data reduction, data display, and conclusion drawing as methods of analysis. To test the reliability of the data, this research uses data, method and source triangulation. The result of this research shows that teachers and pupils collaboration through its creativity is a must, one of it is to involve OSIS as an activity partner.


2020 ◽  
Vol 2 (1) ◽  
pp. 101-120
Author(s):  
Meitsara Sakinah ◽  
Dang Eif ◽  
Lida Imelda Cholidah

Tulisan ini menjelaskan tentang proses pengelolaan Cyber Public Relations yang dilakukan oleh humas Polda Jawa Barat dalam rangka meningkatkan citra lembaga memalui website tribratanews.jabar.polri.go.id. Penelitian yang dilakukan menggunakan paradigma konstruktivisme, metode kualitatif dan pendekatan studi kasus yang bertujuan untuk mengetahui proses pengelolaan Cyber Public Relations dalam meningkatan citra pada website tribratanews.jabar.polri.go.id secara mendalam dan menyeluruh. Konsep yang digunakan adalah konsep The four steps public relations dari Cutlip, Center and Broom, dengan menggunakan teknik pengumpulan data observasi partisipatori pasif, dan wawancara mendalam. Teknis analisis yang digunakan adalah reduksi data dan penyajian data. Hasil penelitian menunjukan bahwa Pengelolaan Cyber Public Relations dalam Meningkatkan Citra pada Website tribratanews.jabar.polri.go.id Polda Jawa Barat tersebut dimulai dengan melakukan pendefinisian masalah dengan tahapan koordinasi penentuan masalah, penghimpunan data, pemilihan berita dan analisis penentuan masalah, selanjutnya melakukan perencanaan dan pemprograman dengan tahapan Perencanaan target sasaran berita, pembuatan judul pemberitaan, koordinasi dalam perencanaan dan konfirmasi pimpinan, lalu pelaksanaan dan pengkomunikasian di dalamnya ada tahapan Pengelolaan berita, membuat berita, upload ke website dan link ke media social. Terakhir adalah pengevaluasian guna mengetahui manfaat yang diperoleh, keberhasilan pengelolaan dalam mencapai tujuan dari instansi yaitu untuk meningkatkan citra. This paper describes the process of managing Cyber ​​Public Relations by the West Java Regional Police in order to improve the image of the institution through the tribratanews.jabar.polri.go.id website. The research was carried out using the constructivism paradigm, qualitative methods and case study approaches which aimed to find out the management process of Cyber ​​Public Relations in improving the image on the tribratanews.jabar.polri.go.id website in depth and comprehensively. The concept used is the concept of The four steps public relations from Cutlip, Center and Broom, using passive participatory observation data collection techniques, and in-depth interviews. The analysis technique used is data reduction and data presentation. The results showed that Cyber ​​Public Relations Management in Improving Citra on the Tribratanews.jabar.polri.go.id website of the West Java Regional Police started by defining the problem with the stages of coordination of problem determination, data collection, news selection and problem determination analysis, then planning and programming with the stages of planning target news targets, making news titles, coordinating in planning and confirming leaders, then implementing and communicating in them there are stages of managing news, making news, uploading to websites and links to social media. Finally, it is evaluating to find out the benefits obtained, the success of management in achieving the goals of the agency, namely to improve the image.


2018 ◽  
Vol 2 (1) ◽  
Author(s):  
Lucy Pujasari Supratman

West Java is the province with the largest number of local television. The existence of broadcasting institutions should be submitted to the public by KPID West Java to fulfill the public's right. The media literacy socialization using Twitter to West Java people is done to to strengthen the existence of broadcasting institutions. The author uses a case study research method. The author has made a direct observation and recording systematically on the socialization of media literacy, the process of field observation during socialization, the programs undertaken to encourage media literacy movement during the research conducted the whole program which distributed to the community in KPID West Java Twitter. The function of Twitter's is to realize the media literacy program by aligning communication, transparency, KPID West Java activities information that have the ultimate goal to strengthen the public relations of viewers / listeners with KPID West Java. Keywords: KPID West Java, Media Literacy, Twitter


2020 ◽  
Vol 4 (2) ◽  
pp. 229-248
Author(s):  
Betty Tresnawaty

Public Relations of the Bandung Regency Government realizes that its area has a lot of potential for various local wisdom and has a heterogeneous society. This study aims to explore and analyze the values of local knowledge in developing public relations strategies in the government of Bandung Regency, West Java province. This study uses a constructivist interpretive (subjective) paradigm through a case study approach. The results showed that the Bandung Regency Government runs its government based on local wisdom. Bandung Regency Public Relations utilizes local insight and the region's potential to develop a public relations strategy to build and maintain a positive image of Bandung Regency. The impact of this research is expected to become a source of new scientific references in the development of public relations strategies in every region of Indonesia, which is very rich with various philosophies.Humas Pemerintah Kabupaten Bandung menyadari wilayahnya memiliki banyak potensi kearifan lokal yang beragam, serta memiliki masyarakatnya yang heterogen. Penelitian ini bertujuan menggali dan menganalisis nilai-nilai kearifan lokal dalam pengembangan strategi kehumasan di pemerintahan Kabupaten Bandung provinsi Jawa Barat.  Penelitian ini menggunakan paradigma interpretif (subjektif) konstruktivis melalui pendekatan studi kasus. Hasil penelitian menunjukkan bahwa Pemerintah Kabupaten (Pemkab) Bandung menjalankan pemerintahannya berlandaskan pada kearifal lokal. Humas Pemkab Bandung memanfaatkan kearifan lokal dan potensi wilayahnya untuk mengembangkan strategi humas dalam membangun dan mempertahankan citra positif Kabupaten Bandung.Dampak penelitian ini diharapkan menjadi sumber rujukan ilmiah baru dalam pengembangan strategi kehumasan di setiap daerah Indonesia yang sangat kaya dengan beragam filosofi. 


2020 ◽  
Vol 2 (1) ◽  
pp. 81-100
Author(s):  
Lydia Hazanah ◽  
Wiryo Setiana ◽  
Dyah Rahmi Astuti

Perum Perhutani Divisi Regional Jawa Barat dan Banten merupakan perusahaan atau instansi yang melaksanakan Human Relations melalui kegiatan informal, kegiatan informal tersebut dilakukan oleh Unit Seksi Humas dan Protokoler pada Bidang Ekspert Madya Komunikasi dan Pelaporan. Peneliti tertarik melakukan penelitian ini dengan tujuan untuk menetahui bagaimana gambaran impelementasi Human Relations melalui kegiatan informal di Perum Perhutani. Paradigma yang digunakan dalam penelitian ini adalah konstruktivisme yang bertujuan untuk memaknai makna-makna yang diungkapkan informan. Pendekatan yang digunakan adalah pendekatan kualitatif yang bertujuan untuk memahami fenomena yang dialami oleh subjek penelitian secara utuh. Metode yang digunakan dalam penelitian ini adalah studi kasus, karena penulis ingin mengetahi aspek “how” dan “why”yang bertujuan untuk mengetahui karakteristik setiap manusia dengan cara berinteraksi secara langsung dan mendalam. Berdasarkan hasil penelitian menunjukkan bahwa implementasi Human Relations melalui kegiatan informal tersebut menggunakan konsep POAC yaitu perencanaan (Planning), pengorganisasian (Organizing), pelaksanaan (Actuating), dan pengawasan (Controling), sehingga dalam kegiatan informal di Perum Perhutani menerapkan atau mengimplementasi Human Relations melalui kegiatan informal tersebut dengan sebaik mungkin. Implementasi yang tercipta di Perum Perhutani dapat menciptakan kenyamanan, merasa dihargai dalam melaksanakan setiap pekerjaan, sehingga dapat dipahami pula bahwa implementasi Human Relations melalui kegiatan informal di Perum Perhutani telah dilaksanakan dengan baik sehingga dapat menciptakan serta meningkatan produktivitas dalam bekerja. Perum Perhutani Regional Division of West Java and Banten is a company or agency that carries out Human Relations through informal activities, informal activities are carred out by the Public Relations and protocol section unit in the field of experts in intermediate communication and reporting. Researchers are interested in doing this research with the aim to find out how the descripyion of Human Relations implementation through informal activities in Perhutani Public Division West Java and Banten Regional Division through the concept of POAC from planning, organizing, implementing to monitoring (controlling) the activity. The paradigm used in this study is contructivism which aims to interpret the meanings expressed by informants. The approach used is a qualitative approach that aims to understand the phenomenon experienced by the research subject in its entirety. The method used in this study is a case study, because the author wants to know the “how” and “why” aspects that aim to find out the caracteristics of each human being by interacting directly and deeply. Based on the results of the study showed that the implementation of Human Relations throught informal activities using the consept of POAC namely planning, organizing, actuating, and controlling, so that in informal activities in the Perhutani public corporate to implement Human Relations throught informal activites as well as possibl. The implementation created in Perum Perhutani can create comfort, feel valued in carrying out every job, so that it can be understood also that the implementation of Human Relations throught informal activites in Perum Perhutani has been carried out properly so as to create and improve productivity in work. 


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