The Relationship of Managerial Styles to Employee Job Satisfaction in selected Business Process Outsourcing Firms in the Philippines

Author(s):  
Jason C. Santos
2020 ◽  
Vol 7 (3) ◽  
pp. 192-210
Author(s):  
Muhammad Salman Chughtai ◽  
Lenny Yusrini ◽  
Ayesha Khanum

Attainment of goals and objectives of every institute lies in the performance of human resources. Public sector institutions and the judiciary as well face the problem of lower-level performance. In today's dynamic and competitive atmosphere, every organization needs to satisfy their employees to attain the optimum level of their skills and competencies to accomplish the organizational goals and objectives. The present study aims to examine the influence of HRM Practices on job satisfaction with the mediating mechanism of HR outcomes and employee affective commitment. Data collected for this study in two-time spans with a stratified random sample of 203 (186 males and 17 females) ministerial employees (Admin Office Coordinator, Senior Office Coordinator, and Office Coordinator) of Lahore High Court (Principal-seat and allied-Benches) to test the hypothesis. Findings of the study unveiled that HRM practices positively influenced the employees' satisfaction level. Moreover, mediation of HR outcomes and employee affective commitment found between the relationship of HRMPs and employee job satisfaction.


Author(s):  
Komang Richa Diah Diliantari ◽  
I Gst. A. Manuati Dewi

The purpose of this study was to determine the impact of training and compensation on employee performance through employee job satisfaction by using 125 respondents as a basis for research analysis. The results showed that training and compensation had a significant positive effect on employee performance and job satisfaction is known to mediate the relationship of training on employee performance and compensation on employee performance at Belmond hotel partially. The findings in this study provide the implication that to improve employee performance in order to achieve the company's expected targets, the things that need to be considered in terms of job satisfaction with performance is the way employees can see opportunities and rewards, the nature of the job itself, supervision or supervisor, benefits, operational conditions of employees, and coworkers as a positive incentive to work. Improvements in knowledge and skills relevant to the work in each department as well as experienced in the training also need to be considered. Increasing compensation for salaries, benefits and incentives can increase their understanding of satisfaction with work results achieved by an employee.


Author(s):  
Mrs. M. Manochithra

Job satisfaction is not only related to various aspects of employees behaviour but also to their socio-economic factors. The relationship between job and life is complex depending on personality factors like job and the socio-economic factors. Hence, it is essential to analyse how socio-economic factors affects the job satisfaction of employees working in Healthcare units of Business Process Outsourcing sector. The present chapter makes an attempt to examine the relationship between the job satisfaction and the employees socio-economic factors such as age, sex, marital status, educational qualification, background of education, salary and experience.


2020 ◽  
Vol 9 (7) ◽  
pp. 2663
Author(s):  
Ida Ayu Agung Hutami Pramesti ◽  
Putu Saroyeni Piartrini

This study aims to determine the relationship of work stress and workload with job satisfactionand also know the role of work stress in mediating the relationship of workload with job satisfaction. The population in this study were all employees of the paramedics BRI branch of Gajah Mada Denpasar, amounting to 90 employees. The analys technique uses multiple linear regression analysis. The result of the analysis show that workload has a negative and significant effect on job satisfaction. Jobstress has a negative and significant effect on job satisfaction. Workload has a positive and significan effect on work stress. The results of this study also indicate that work stres is not considered to mediate the relationship between workload and employee job satisfaction. The bank should pay attention again to the communication that is established within the company, the time given to carry out additional tasks every day more attention so that employees do not feel drained at the time of doing work given, the bank should continue to maintain the health standards that have been enforced in the bank. Keywords: work load, job stress, job satisfaction


2018 ◽  
Vol 1 (01) ◽  
pp. 19
Author(s):  
Ratno .

This research is intended to evaluate and measure the relationship of leadership and ompensation with employee job satisfaction. The research object is PDAM Tirta Pakuan Bogor. The population for this study was taken PDAM Tirta Pakuan employees population 180 worker. Samples were taken as many as 100 people using stratified random sampling method in the population because there are various levels of work. Questionnaire was used as research instrument. Further, data collected was analyzed using regression equation by deployed SPSS (Statistical Package for Social Science) software.Result indicates that : First leadership with employee job satisfaction has a very significant relationship and have a contribution 21.4%. Both compensation with employee job satisfaction has significant relationships and have a contribution 26.7%. The third leadership and compensation together have a relationship and have a very significant contribution of 32.6%, the remaining 67.4% is determined by other variables not examined.


2021 ◽  
Vol 3 (1) ◽  
pp. 29-49
Author(s):  
Eunice Mareth Querol Areola, Phd HSG ◽  
Irvin Recto Perono ◽  
Joan Camille Ilagan

The study is descriptive correlation. Using Ryff’s scale for Psychological Well-Being, the relationship of demographics – age, tenure in the company and the years of experience in the BPO industry were statistically analysed using correlation. Relationship amongst the dimensions of PsWB were also tested. Only age has a positive significant relationship with the dimensions of PsWB to be specific – Autonomy, Environmental Mastery and Positive Relations to Others but to a weak extent only. Statistical analysis showed that there was a significant relationship between the six dimensions of PsWB with a positive high correlation.


2019 ◽  
Vol 9 (2) ◽  
pp. 18-31
Author(s):  
Mudiono Mudiono ◽  
Ali Sya’bana ◽  
Aftoni Sutanto ◽  
Salamatun Asakdiyah

This paper tries to reveal the relationship of interpersonal relation and work environment toward job satisfaction of employees in ma'had Muhammadiyah Daarul Ulum Majenang Cilacap. This research was carried out on all existing active employee, which are 50 people. This study utilizes the instrument test and hypothesis test through SPSS 16.0 for Windows. The findings show that based on the t test, the value of tcount is 3.147> t table 1.299 and the significant value is 0.003 <0.05. Therefore, it can be claimed that partially interpersonal relations (X1) significantly influence employee job satisfaction. While the work environment variable tcount 10.390> ttable 1.299 and a significant value of 0.000 <0.05. Consequently, it can be claimed that partially work environment consist of a substantial influence on employee job satisfaction. Based on the F test, Fcount 194.06> Ftable 3.19. Hence, it proved that interpersonal relations and work environment jointly influence job contentment. Furthermore, the analysis of determination shows a significant contribution from interpersonal relations and work environment on employee job contentment, as obtained R square (R2) of 0.892. Thus, 89.2% of employee job satisfaction is influenced by interpersonal relations and work environment, while the remaining 10.8% is affected by different variables which is not executed in this study.


Author(s):  
Bella Oktavianita ◽  
Sarwititi Sarwoprasodjo

Iklim komunikasi organisasi merupakan persepsi pegawai mengenai peristiwa yang terjadi di lingkungannya. Kantor Desa Cibalung, Kecamatan Cijeruk, Kabupaten Bogor merupakan salah satu kantor desa yang memiliki berbagai prestasi. Prestasi yang sudah diraih tentu saja tidak lepas dari peran kinerja aparatur pemerintahan desa dan masyarakat yang terlibat dalam menciptakan lingkungan kerja yang produktif dan kepuasaan kerja yang dirasakan. Maka dari itu, penelitian ini bertujuan untuk melihat hubungan iklim komunikasi organisasi dengan kepuasan kerja dan hubungan kepuasan kerja dengan kinerja aparatur pemerintahan desa. Penelitian ini menggunakan pendekatan kuantitatif melalui metode survei dengan kuesioner yang didukung oleh data kualitatif melalui teknik wawancara mendalam dan studi literatur dengan responden sebanyak 36 orang. Hasil penelitian yang diperoleh menunjukkan bahwa terdapat hubungan nyata antara iklim komunikasi organisasi dengan kepuasan kerja dan hubungan sangat nyata antara kepuasan kerja dengan kinerja aparatur pemerintahan desa.Kata Kunci: iklim komunikasi, kepuasan kerja, kinerja, komunikasi organisasi=====ABSTRACTOrganizational communication climate was the employee's perception of events that occurred in their environment. The Cibalung Village Office, Cijeruk Subdistrict, Bogor District was one of the village offices that had various achievements. The achievements that have been achieved certainly could not be separated from the role of the performance of the village government apparatus and the community involved in creating a productive work environment and perceived job satisfaction. Therefore, this study aimed to analyze the relationship of organizational communication climate with job satisfaction and the relationship of job satisfaction with the performance of village government officials. This study used a quantitative approach through a survey method with a questionnaire supported by qualitative data through in-depth interview techniques and literature studies with 36 respondents. The results obtained indicated that there was a real relationship between organizational communication with job satisfaction and the very obvious relationship between job satisfaction by the performance of the village government apparatus.Keywords: communication climate, job satisfaction, performance, organizational communication


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Jodie Louise Stewart ◽  
Karl Kilian Konrad Wiener

Purpose This paper aims to examine the quality of the relationship between a supervisor and their subordinate, conceptualised as leader member exchange (LMX), and the mediating influence of subordinate’s job embeddedness on job satisfaction. The LMX model considered the four-gender dominant leadership style facets, female – affect and loyalty (communal), and male – contribution and professional respect (agentic). Social role theory was applied to explain societies influence on leadership style. The moderating influence of supervisor gender on the relationship of LMX facets and subordinate embeddedness is investigated. Design/methodology/approach This cross-sectional survey study of 213 self-selected employed participants investigated the mediation of job embeddedness LMX and job embeddedness and the moderation impact of supervisor gender on this mediation. Findings Job embeddedness mediated the relationship between all four facets of LMX and job satisfaction. Supervisor gender did not moderate the relationships of the four LMX facets and job embeddedness. These findings highlight the potential impact of a homogeniuos sample in relation to industry type and culture as this may impact on the findings. That is, participants in this study were predominantly females working in female dominant industries. Originality/value This study builds on the work of Collins et al. (2014) who examined the moderating impact of subordinate gender on the mediating relationship of job embeddedness on the relationship between LMX facets and job satisfaction. Previously, the gender role of supervisors on this relationship was not explored.


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