scholarly journals EXPANSION OF THE VILLAGE FOR IMPROVING EFFICIENCY OF PUBLIC SERVICE

2015 ◽  
Vol 10 (1) ◽  
pp. 47
Author(s):  
Sudarsana Sudarsana
Keyword(s):  
Public Service ◽  
Local Governments ◽  
Public Services ◽  
Social Economic ◽  
Process Analysis ◽  
Legal Aspects ◽  
Legal Issues ◽  
Formation Mechanisms ◽  
Research Activities ◽  
The Village

<p align="center"> </p><p>The research background about the village set out in Law No.32 of 2004 : “village is a legal entity with boundaries whose authority controls and manages the interest of local communities, based on their origin and local customs which are respected by the government system of the Republic of Indonesia”. Considering that the village has the authority to regulate and manage the interests of the community in accordance with the local socio-cultural conditions, the original village autonomy is strategically positioned that requires balanced attention to the implementation of regional autonomy because strong village autonomy will significantly affect the realization of local autonomy. Establishment of a village aims to create effectiveness and efficiency of village governance and improve public services to accelerate the realization of public welfare . Establishment of new village outside existing villages or as a result of village expansion management. Village expansion is splitting a village into two or more villages. The purpose of this study is to investigate and analyze implementation of requirements that must be met in the establishment of new villages in terms of social ,economic, cultural, and legal aspects especially in villages Ketro  and Wonosidi, District Tulakan, Pacitan, beside Simultaneously formulating a feasibility recommendation of new village establishment according to social economic, cultural and legal issues in preparation for splitting the village into independent villages especially in villages Ketro and Wonosidi, District Tulakan, Pacitan.</p><p>            The research method, research activities on the potential for rural district expansion as an effort to increase the efficiency of public services in the distric of Pacitan is a descriptive qualitative research and will be supported by the data both quantitative and qualitative            (socio economic, cultural and legal aspects). The research is carried out the villages Ketro and Wonosidi, District Tulakan, Pacitan. Research is focused on assessing the requirement variables mechanisms and procedures for the establishment expansion of a new village district that must be met by the provisions of the enforced legislation in terms of socio economic, cultural and legal issues in preparation for the village expansion to independent villages especially villages in Ketro and Wonosidi. Data are collected through observation, interviews, questionnaires, focus groups, and document studies. In order to test the validity of the data, a series of validation is done throught data triangulation and data analysis using interactive analysis, stakeholder analysis, hierarchy process analysis and strength, weakness, opportunity, and threat (SWOT).</p><p>            The results showed that the preparation of village expansion in Ketro and Wonosidi, District Tulakan, Pacitan is done according to the terms of a new village establishment, the village formation mechanisms and procedures for the establishment of the village, infrastructure setting, sociate institution setting, village wealth setting, village boundaries setting and a map of the village, and the village zoning arrangement.</p><p>            The conclusion, based on the requirements, mechanisms and procedures in accordance with Regulation village expansion area Pacitan districs No.4 of 2008, the village Ketro “meet” requirements and deserves to be split into four independent villages,  namely, the master village / definitive Ketro named village, while the village expansion / preparation Ketro village named Asri, Sempurejo and Pelemrejo. Meanwhile, Wonosidi village, district, and Tulakan is also eligible and worthy to be split into two independent villages with the main village Wonosari. Effects of the village expansion is the responsibility of the concerned villages and local governments can regulate the expansion of the village in accordance with legislation in force.</p><p> </p><p>Keywords : Village Expansion Potential, efforts to improve public service efficiency.</p>

scholarly journals Public Service by the Government of Papua Province in the Special Autonomy

2016 ◽  
Vol 7 (2) ◽  
pp. 72-78
Author(s):  
Efraim Kambu
Keyword(s):  
Public Service ◽  
Local Governments ◽  
Public Services ◽  
Secondary Data ◽  
Physical Development ◽  
Data Sources ◽  
Government Officials ◽  
Industry Growth ◽  
Secondary Data Sources ◽  
The Government

Special Autonomy assigns its rights and obligations to local governments to regulate and manage their own affairs and interests of the society so that people increasingly can be served well. But in fact, public services provided is not maximized. This study used qualitative methods, data sources are divided into two types of data sources, namely primary and secondary data sources. The results of this study indicate that there is still lack of public services the Government of Papua Province visible from the weak aspects of responsiveness, which local governments less responsive to some of the problems in the field of education, economy and industry growth and physical development as well as non-physical. From the aspect of responsibility is also still found their weaknesses, which the Government of Papua Province is still not fully overcome the problems of corruption and poverty. Meanwhile, from the aspect of accountability, it is known that the performance of governance in Papua in providing public services are not running optimally, one reason is the lack of competence and capability of local government officials.

An Exploration of the Conditions Required of Social Organizations to be Contracted by Government as Service Providers: A Study Based on Analysis of Local Government Documents

2014 ◽  
Vol 6 (2) ◽  
pp. 197-212
Author(s):  
Qiang Yi ◽  
Xiaohong Zhu ◽  
Xianghui Liu
Keyword(s):  
Public Service ◽  
Service Provider ◽  
Financial Management ◽  
Local Governments ◽  
Public Services ◽  
Service Providers ◽  
Government Procurement ◽  
Governance System ◽  
Eligibility Requirements ◽  
The Government

In the Guidelines of the State Council General Office on Government Procurement of Services from the Private and Non-governmental Sectors, “public service provider for the government” is broadly defined; it is stated that npos, businesses, and industry organizations have equal opportunity to be public service providers. A comparison of local eligibility requirements on npos serving as public service providers shows that the eligibility requirements focus on such aspects as service provider qualifications, time of establishment, organizational management, human resources, financial management, professional qualifications, annual inspection, evaluation, and honors. On the whole, the requirements are not demanding; the quality of public services is also secured through institutional design and innovation. The lax eligibility requirements imposed by local governments on npos as public service providers indicate that the social governance system will feature diversity, and reflect the government’s intention to support and develop npos. However, there are also some problems in local policies, such as 1) too much is at the discretion of the government; 2) the eligibility requirements are not good for the development of grassroots organizations; 3) no standards have been defined on eligibility for public service provider; and 4) related laws and regulations lack authority. Therefore, it is necessary to make government procurement of public services law-based and provide continued theoretical and institutional support for the implementation of the most authoritative policy.

A Gendered Perspective on Local Economic Development: Differences in the Perceived Importance of Public Services in the Business Recruitment Process

2015 ◽  
Vol 51 (2) ◽  
pp. 175-196 ◽  
Author(s):  
Dustin Read ◽  
Suzanne Marie Leland
Keyword(s):  
Economic Growth ◽  
Public Service ◽  
Local Governments ◽  
Regression Models ◽  
Public Services ◽  
Local Economic Development ◽  
The Body ◽  
Recruitment Process ◽  
Logistic Regression Models ◽  
Perceived Importance

This study uses data from a national survey of economic developers working in local government to explore gender differences in the perceived importance of public services in the business recruitment process. The results of a series of ordinal logistic regression models suggest women are more likely than men to believe public service quality and availability are important concerns for companies considering their region. These findings are consistent with the body of work examining gender gaps in the perceptions of both policymakers and the general public that may have important implications for local governments interested in promoting economic growth.

scholarly journals PERANCANGAN APLIKASI MOBILE SISTEM INFORMASI “KIFORM” BERBASIS ANDROID UNTUK MENINGKATKAN EFEKTIFITAS PELAYANAN PUBLIK TERHADAP MASYARAKAT PADA KELURAHAN SUKASARI

2016 ◽  
Vol 2 (2) ◽  
pp. 226-235
Author(s):  
Endang Suryana ◽  
M. Devi Adiansyah ◽  
Imami Fatimatun
Keyword(s):  
Information Technology ◽  
Public Service ◽  
Public Services ◽  
Public Information ◽  
Android Application ◽  
The Public ◽  
Urban Village ◽  
Service Information ◽  
Android App ◽  
The Village

Sukasari Urban Village is one of the villages located in the district Rajeg Tangerang District, Banten. Currently, the development of information technology very rapidly to take advantage of the android application system as enhancing the effectiveness and flexibility of activities to get the information, in this case related to the public service. It is important to get public information faster in the village Sukasari. Observations on public service activities in the Village Sukasari are less effective if it is not included with public service information applications based on Android. With information still use the public services at the village office mading so is difficult to get information society wards. Also the location of the residence community and urban village office to be the cause. By design kiForm app (android app) as a form of use of information technology will facilitate the public to get information public services wherever they are.

scholarly journals Rekomendasi Desain Operasi Pelayanan Publik Melalui Evaluasi Pemenuhan Harapan Masyarakat dan Pengukuran Kinerja (Membidik Pelayanan Publik Negara China)

2014 ◽  
Vol 1 (3) ◽  
pp. 341-355
Author(s):  
Yuli Harwani ◽  
Hesti Maheswari
Keyword(s):  
Public Service ◽  
Public Services ◽  
Good Governance ◽  
Standard Operating Procedures ◽  
The Internet ◽  
Second Phase ◽  
The Public ◽  
Standard Operating ◽  
Service Standards ◽  
The Village

Complaints communities in the developing countries, especially Indonesia to the public service are still extremely high.  Perceived imbalances such as in: obscurity of time, cost and method of service; discrimination in services based on the relationships of friends, family, political affiliation, ethnic and even religious;  chain length the more entrenched bureaucracy and bribery and extortion.  This condition is a signaled for the government to seek strategic solutions to improve public services. This study aims to discover the design of public service operations in accordance with the expectations of society by measuring the performance of the public service.  Recommended design is a design that lead to e-Government and reinventing goverment to give birth standard operating procedures (SOP) and minimum service standards (SPM) for public services in Indonesia, especially in the public service that is closest to the village community  with Quality function deployment (QFD) in house of quality (HOQ) method. In the first phase of the study mapped 36 public expectations of public services, which are shown in this analysis that the public is not getting an appropriate and satisfying service, although does not show the high gap. On the other hand mapping the public response to the internet-based administration showed the unpreparedness of the people against the internet-based public services. The majority of respondents claimed to feel more comfortable and definitely served in the village office immediately met with the officers.  Queue and the possibility of intervention or extortion is not a problem for society.  In the second phase of this study will examine the true public service bureaucracy and the possibility of cutting the bureaucratic process that is more streamlined, clear, fast, and facilitate community. Last step is to benchmark the Chinese State as densely populated countries such as Indonesia, to make strategic steps and implementable in problem solving public dissatisfaction with public services and the number of maladministration. Keywords: fulfillment of community expectations, e-goverment, reinventing goverment, standard operating procedures, minimum service standards, good governance

scholarly journals EVALUASI KEPUASAN MASYARAKAT PADA LAYANAN PUBLIK DI KANTOR DESA TANGGARAN KECAMATAN PULE KABUPATEN TRENGGALEK

2021 ◽  
Vol 14 (02) ◽  
pp. 307-327
Author(s):  
Slamet Hariyanto ◽  
Khoirul Yahya
Keyword(s):  
Public Service ◽  
Public Services ◽  
Secondary Data ◽  
Primary Data ◽  
Service Agency ◽  
Community Satisfaction ◽  
Administrative Services ◽  
Community Expectations ◽  
The Village

ABSTRAK             Sebagai suatu lembaga layanan publik bagi masyarakat umum, Kantor Desa Tanggaran dituntut untuk memberikan layanannya yg sesuai dengan harapan masyarakatnya sebagai penerima layanannya. Maka dari itu dari pihak Kantor Desa wajib menjaga kepercayaan & kepuasan yang diberikan masyarakarat untuk terus meningkatkan mutu jaminan layanan. Penelitian ini bertujuan untuk mengetahui & juga menganalisa nilai kepuasan masyarakatnya terhitung nilai pada unit layanan administrasi di Kantor Desa Tanggaran. Selain itu juga untuk mengetahui faktor pendukung & faktor penghambat pada nilai kepuasan semua masyarakatnya terhitung layanannya publik di kantor desa tanggaran kecamatan Pule kabupaten Trenggalek. Metode yang digunakan penulisan penelitian ini adalah deskriptif dengan menggunakan analisa kualitatif. Lokasi dari penelitian ini  pada kantor desa Tenggaran kecamatan Pule Kab. Trenggalek. Data primer penelitian ini yaitu berupa hasil angket online maupun dari hasil wawancara kepada masyarakatnya yg mendapatkan layanannya publik di kantor desa Tenggaran kecamatan Pule kabupaten Trenggalek. Data sekunder berupa kumpulan laporan, buku, & juga catatan yg berkaitan erat dengan pelaksanaan penelitian. Teknik pengumpulan data yg digunakan dalam penelitian ini adalah hasil dari kuesioner online, wawancara, & dokumentasi. Kata Kunci :     Mutu jaminan layanan, Kepuasan Masyarakat, layanan Publik, Desa Tanggaran Kecamatan Pule Kabupaten Trenggalek     ABSTRACT             As a public service agency for the general public, Desa Tanggaran Office is required to provide services that are in accor&ce with community expectations. Therefore, the Village Office must maintain the trust  and satisfaction of the community by improving the quality of its services. The purpose of this study was to determine and analyze the level of community satisfaction with administrative services at the Tanggaran Office and to determine the supporting and inhibiting factors of community satisfaction with public services at the Desa Tanggaran Office, Kecamatan Pule, Kabupaten Trenggalek.             The research method used in this research is descriptive with qualitative analysis, the location of this research is at the Desa Tanggaran Office, Kecamatan Pule, Kabupaten Trenggalek. The primary data in this study were the results of filling out online questionnaires and interviews with people who received public services at the Desa Tanggaran Office, Kecamatan Pule, Kabupaten Trenggalek. Secondary data in the form of reports, books, or notes that are closely related to research. Data collection techniques used in this study were online questionnaires, interviews, and documentation. Keywords: Service Quality, Community Satisfaction, Public Service, Desa Tanggaran Kecamatan Pule Kabupaten Trenggalek

scholarly journals Partnership Between Government And Private Vocational School In Public Services (Study At The Village Fishermen Filling Station Sumber Jaya Sub-District Of Kampung Melayu City Of Bengkulu)

2019 ◽  
pp. 248
Author(s):  
Novliza Eka Patrisia ◽  
Rekho Adriadi
Keyword(s):  
Private Sector ◽  
Public Service ◽  
Public Services ◽  
Positive Response ◽  
Public Response ◽  
The Public ◽  
Filling Station ◽  
The Government ◽  
The Village

Partnerships  between  Government  and  the  Private  Sector  in  Public Services. Quality of public services will result in a positive response from the public so it needs a specific strategy in its implementation, one of which is by using Public Private Partnership (PPP). This study aims to describe and analyze the partnership that exists between the government and the private sector, describe and analyze the public response to the quality of service as well as explain the enabling and inhibiting factors in the implementation of public service in Fuel Filling Station of Fishermen (SPBN) Kampung Bahari,  of Bengkulu city. The method used in this study used a qualitative approach. Quality of public services in SPBN Kampung Bahari get an appraisal "Good" of users but in terms of access and tangible gain diverse assessment due to locations that are not easily accessible by all users and the number of facilities SPBN that were in poor condition.

scholarly journals STRATEGI KEUCHIK SEBAGAI PELAYAN PUBLIK DALAM MENINGKATKAN PARTISIPASI MASYARAKAT

2018 ◽  
Vol 3 (2) ◽  
Author(s):  
Aduwina Pakeh
Keyword(s):  
Information And Communication Technology ◽  
Communication Technology ◽  
Public Service ◽  
Public Services ◽  
Secondary Data ◽  
Public Servants ◽  
The Public ◽  
Public Servant ◽  
Information And Communication ◽  
The Village

This paper aims to explain the alternative strategies that can be done by the Village Head (Keuchik) as public servants, especially those related to the service of population administration. Public services should continue to be improved and involve recipients of services. The problem is in the service process, in addition to the quality is still low, the public as recipients of services rarely included. The methods used in this study are qualitative and secondary data. It is found that there are at least two strategies that can be done in order to improve the service and public participation, such as the Citizen Charter and the application of information and communication technology. Based on these findings, Keuchik as public servant is expected to implement both strategies in providing and improving public services. Keywords: village, strategy, village head, public service, participation

scholarly journals Pelayanan Publik di Desa

2018 ◽  
Vol 5 (2) ◽  
pp. 47-62
Author(s):  
Hanif Nurcholis
Keyword(s):  
Public Service ◽  
Public Services ◽  
Social Economy ◽  
Mutual Cooperation ◽  
Colonial Policy ◽  
New Public ◽  
Qualitative Descriptive ◽  
Village Government ◽  
The Village ◽  
Service Theory

Village government isn't delivering basic public services: education, health, and social economy. It is just levy tax land, legitimate of letters, and building infrastructure with mutual cooperation as heritage colonial policy, heerendiensten. Base on this problem, the qualitative research conduct in Loireng Village, Sayung Under District, Demak Regency/District, Central Jawa Province. The objective of this research is to analyze why the village government does not deliver basic public services. Data were collected by observation, document study, and interview. Data analyzed with qualitative descriptive. The new public service theory Denhardt and Denhardt used to analyze it. This research found that village government isn’t formal government but state corporatism which not formed to deliver citizen public services.

scholarly journals Rancang Bangun Sistem Informasi Digital Layanan Administrasi Publik Desa Berbasis WEB Responsive

2019 ◽  
Vol 10 (1) ◽  
Author(s):  
Ahmadi Ahmadi ◽  
Hengki Juliansa
Keyword(s):  
Public Administration ◽  
Public Service ◽  
Public Services ◽  
Service Providers ◽  
Digital Information ◽  
Web Based ◽  
Administrative Services ◽  
Community Needs ◽  
Business Entities ◽  
The Village

<p class="SammaryHeader" align="center"><strong>ABSTRACT</strong></p><p><em>Public services in all forms of service activities carried out by central agencies, regions and the environment of state-owned or regional business entities in the form of goods and or services can be said to be obligations that must be carried out by public service providers in accordance with statutory provisions. The form of service provided by public service providers is certainly still much that must be addressed and carried out evaluations certainly aim to improve the quality of public services to the public. The process of public administration services in the village of Tanjung Kecamatan Muara Kelingi, Musi Rawas Regency was carried out based on community visits to the village office, then data collection of population identities, recording community needs for the desired administrative services and following up on community needs so that the process took time and cost. From these problems, it is necessary to build a digital information system that is responsive web-based public administration service where the community can process the application for making a statement from the village through the system and the community can also obtain certificates printed through digital information systems after the proposal is validated and approved by the village head. So as to provide convenience for the village community in getting the desired cover letter.</em></p><p><strong><em>Keywords</em></strong><strong><em> </em></strong><strong><em>: </em></strong><em>SDLC, public services, administration, responsive web</em></p><p class="SammaryHeader" align="center"><strong>ABSTRAK</strong></p><p><em>Pelayanan publik segala bentuk kegiatan pelayanan yang dilakukan oleh instansi pusat, daerah dan lingkungan badan usaha milik Negara atau daerah dalam bentuk barang dan atau jasa hal ini dapat dikatakan sebagai kewajiban yang harus dilakukan oleh lembaga penyedia pelayanan publik </em><em>sesuai dengan</em><em> ketentuan peraturan perundang-undangan. Bentuk pelayanan yang diberikan oleh penyedia pelayanan publik tentunya masih banyak yang harus dibenahi dan dilakukan evaluasi </em><em>tentunya bertujuan untuk meningkatan kualitas layanan publik kepada masyarakat</em><em>. Proses pelayanan administrasi publik </em><em>didesa Tanjung Kecamatan Muara Kelingi Kabupaten Musi Rawas</em><em> dilakukan berdasarkan kunjungan yang dilakukan masyarakat ke kantor desa, kemudian pendataan identitas penduduk, mencatat keperluan masyarakat terhadap layanan administrasi yang diinginkan</em><em> dan menindaklanjuti kebutuhan masyarakat untuk diketahui oleh kepada desa sehingga dari proses tersebut membutuhkan waktu dan biaya. Dari permasalahan tersebut maka perlu dibangun suatu sistem informasi digital layanan administrasi publik berbasis web responsive yang mana masyarakat dapat melakukan proses permohonan usulan pembuatan surat keterangan dari desa melalui sistem dan masyarakat juga dapat memperoleh surat keterangan yang dicetak melalui sistem informasi digital setelah usulan divalidasi dan disetujui oleh kepala desa. Sehingga memberikan kemudahan bagi masyarakat desa  dalam mendapatkan surat pengantar yang diinginkan.</em></p><strong><em>Kata kunci : </em></strong><em>SDLC, pelayanan publik, administrasi, web responsive</em>

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