scholarly journals Service Quality, Interest Rate, and Deposit On Call On Profitability (Study in Bank Mandiri Branch Office in PT. X)

TRIKONOMIKA ◽  
2016 ◽  
Vol 15 (1) ◽  
pp. 48
Author(s):  
Renny Sunarny ◽  
Ellen Rusliati
Keyword(s):  
Interest Rate ◽  
Service Quality ◽  
Financial Management ◽  
Quantitative Research ◽  
Research Data ◽  
Analysis Method ◽  
Cross Sectional ◽  
Bank Profitability ◽  
The Interest Rate ◽  
Branch Office

The aim of this research is to measure the influence of service quality and interest rate on deposit on call, and the influence of service quality, interest rate, and deposit on call on profitability. Hopefully, the result could give contributions for the development of management study, especially financial management. It also could hopefully provide valuable information about the importance of service quality, interest rate, and deposit on call in order to increase bank profitability. The location of this research was in Bank Mandiri, Bandung Branch Office in PT. X. The methodology used was quantitative research using descriptive and verificative analysis. Research data horizon was cross sectional using path analysis method. The results showed that there were significant influence between the interest rate on deposit on call, and service quality, interest rate, and deposit on call to profitability. It was found also that the influence of straight interest rate on profitability was weaker than interest rate on profitability via deposit on call. 

scholarly journals ANALISIS PERHITUNGAN DAN PENCATATAN AKUNTANSI PAJAK PENGHASILAN ATAS BUNGA DEPOSITO DAN TABUNGAN NASABAH PADA PT. BANK SYARIAH MANDIRI CABANG MANADO

2018 ◽  
Vol 14 (1) ◽  
Author(s):  
Nurgita Tingginehe ◽  
Jullie J. Sondakh ◽  
Winston Pontoh
Keyword(s):  
Interest Rate ◽  
Service Quality ◽  
Analytical Method ◽  
Income Tax ◽  
Descriptive Analysis ◽  
Research Data ◽  
The State ◽  
The Interest Rate ◽  
Improve Service Quality

The contribution to the state and the source of our income comes from taxes. One of the final income tax objects is the interest rate on deposits and customer saving. This study aims to find out how to calculation and record of accounting deposit interest rate and savings customers at PT. Bank Syariah Mandiri Branch Manado. The analytical method used is descriptive analysis of  research data obtained from interviews and literature studies. The results of the study show the count of income tax on interest deposits customers from PT. Bank Syariah Mandiri Branch Manado has been accordance with goverment regulations No.131 of 2000 and KMK-51/KMK.04/2001. And accounting records has been accordance with accounting PSAK 101 Syariah. PT. Bank Syariah Mandiri Branch Manado must improve service quality  for improvement costumers.Keywords:Calculation, Recording, Deposit Interest, Customer Savings

scholarly journals ANALISIS KEPUASAN NASABAH BANK BRI KANTOR CABANG SIDOARJO

2021 ◽  
Vol 24 (1) ◽  
pp. 16-20
Author(s):  
Renny Yunita Sari ◽  
Bambang Budiarto ◽  
Sugeng Hariadi
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Product Quality ◽  
Quantitative Research ◽  
Linear Regression Analysis ◽  
Multiple Linear Regression Analysis ◽  
Survey Method ◽  
Analysis Method ◽  
Branch Office

This study discusses the influence of service quality and product quality on customer satisfaction at the Bank BRI branch office in Sidoarjo. The data used in this study were obtained from the results of a questionnaire that had been distributed to customers of the BRI branch office in Sidoarjo. This quantitative research was conducted with a survey method with purposive samplin technique. The variables used in this study are independent variables that include service quality and product quality, and customer satisfaction as the dependent variable. The data analysis method used in this study is multiple linear regression analysis. The results showed that the quality of service and product quality can affected customer loyalty at the bank branch office in Sidoarjo.

scholarly journals The Effect of Service Quality and Results on Customer Satisfaction Mudharabah Savings in PT. Bank Syariah Mandiri Gorontalo Branch Office, Indonesia

2021 ◽  
Vol 1 (1) ◽  
pp. 17-25
Author(s):  
Adelia Arkani ◽  
Muhibbuddin Muhibbuddin
Keyword(s):  
Data Analysis ◽  
Customer Satisfaction ◽  
Service Quality ◽  
Significant Influence ◽  
Quantitative Research ◽  
Profit Sharing ◽  
Analysis Method ◽  
Research Populations ◽  
Branch Office ◽  
Simple Regression

This research aims to determine and test the effect of service quality and profit sharing on customesrs’satisfaction of Mudharabah savings in Gorontalo branch office. This is a quantitative research. The research populations were customers at PT. Bank Syariah Mandiri Gorontalo Branch Office. The sample used in this research amounted to 90 customers. Primary datawerecollected through questionnaire whichwasthen processed using IBM SPSS 25 application. The data analysis method used simple regression analysis.The results indicate that there is positive and significant influence of service quality and profit sharing on Customers’ Satisfaction of Mudharabah savings at PT. Bank Syariah Mandiri Gorontalo Branch Office with value of 1,178 in its significance of 0.242, and the rest is affected by other factors out of this research discussion.

scholarly journals Pengaruh Ukuran Bank, Struktur Modal, Suku Bunga Dan Loan To Deposit Ratio Terhadap Profitabilitas Pada Perusahaan Perbankan Yang Terdaftar Di Bursa Efek Indonesia

2021 ◽  
Vol 4 (2) ◽  
pp. 575-579
Author(s):  
Evonella Nainggolan ◽  
Jessy Safitri Sitorus
Keyword(s):  
Data Analysis ◽  
Interest Rate ◽  
Linear Regression ◽  
Capital Structure ◽  
Interest Rates ◽  
Stock Exchange ◽  
Research Data ◽  
Analysis Method ◽  
Regression Test ◽  
Operational Activities

Banking in carrying out its operational activities is always required to achieve high profitability. This study aims to examine the effect of Bank Size, Capital Structure, Interest Rates and Loan to Deposit Ratio on the Profitability of Banking Companies Listed on the Indonesia Stock Exchange 2016-2019 Period. The approach that processes the research data is a quantitative approach. The population in this study were 43 companies with 25 samples of banking companies listed on the Indonesia Stock Exchange for the 2016-2019 period. The data analysis method used is multiple linear regression test. The results of this study are that Bank Size has an effect on Profitability, Capital Structure has an effect on Profitability, Interest Rates have no effect on Profitability, and Loan to Deposit Ratio has no effect on Profitability in Banking Companies Listed on the Indonesia Stock Exchange Period 2016-2019. Simultaneously, Bank Size, Capital Structure, Interest Rate and Loan to Deposit Ratio affect the Profitability of Banking Companies Listed on the Indonesia Stock Exchange 2016-2019 Period. Keywords: Bank Size, Capital Structure, Interest Rates, Loan to Deposit Ratio and Profitability. Keywords : Bank Size, Capital Structure, Interest Rates, Loan to Deposit Ratio and Profitability.

scholarly journals Analisis Inflasi di Indonesia (Suatu Pendekatan Model Dinamik)

2018 ◽  
Vol 7 (2) ◽  
pp. 85
Author(s):  
Afrizal Afrizal
Keyword(s):  
Exchange Rate ◽  
Interest Rate ◽  
Error Correction ◽  
Money Supply ◽  
Correction Term ◽  
Research Data ◽  
Cointegration Test ◽  
The Exchange Rate ◽  
The Interest Rate

This study aims to determine the magnitude of the effect of the money supply, the exchange rate of rupiah (exchange rate) and the interest rate on inflation in Indonesia during the period 2000.12016.4. The analysis tools used for this research data are: unit root test, integration degree test, cointegration test, error correction model / ECM. The results showed that all staioner research data at level 1 (first difference) based on cointegration test showed that the variables observed in this study co-integration or have long-term relationship. The ECM model used is valid, as indicated by the error correction term (ECT) coefficient is significant. In the short run the money supply, the exchange rate of rupiah (exchange rate) and the interest rate is not significant to the inflation rate, but in the long term is significant.

Pengaruh Kualitas Layanan Dan Harga Terhadap Kepuasan Pelanggan Pada Rental Mobil Baraya Purwakarta

2021 ◽  
Vol 2 (1) ◽  
pp. 27-35
Author(s):  
Dinda Amalia
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Research Data ◽  
T Test ◽  
Test Reliability ◽  
Test Results ◽  
Analysis Method ◽  
Simultaneous Test ◽  
Car Rental ◽  
Research Findings

This study aims to determine the effect of service quality and price on customer satisfaction of Baraya Purwakarta car rental. Sources of data in this study were obtained from questionnaires (primary) which were distributed to respondents. The population of this research is the car rental customer Baraya Purwakarta. The sample in this study amounted to 70 people. The research data analysis method used was validity test, reliability test, classical assumption test, multiple linear regression, and hypothesis testing, namely the f test and t test. The research findings show that the variable of service quality and price affects the customer satisfaction variable which has an R Square value of 0.502 or 50.2% and the remaining 49.8% is influenced by other variables. From the simultaneous test results, service quality and price have an effect on customer satisfaction as evidenced by the results of the Fcount value greater than Ftable of 34.576 and sig 0,000. From the results of the t test, service quality has a partial effect on customer satisfaction with a tcount of 3,965 and price has an effect on customer satisfaction with a tcount of 5,177.

Impact of Financial Risks on the Profitability of Systematically Important Banks in Nigeria

Paradigm ◽  
2019 ◽  
Vol 23 (2) ◽  
pp. 117-129
Author(s):  
Olufemi Adewale Aluko ◽  
Funso Tajudeen Kolapo ◽  
Patrick Olufemi Adeyeye ◽  
Patrick Olajide Oladele
Keyword(s):  
Interest Rate ◽  
Fixed Effects ◽  
Positive Impact ◽  
Financial Risks ◽  
Cross Sectional ◽  
Bank Profitability ◽  
Alternative Measures ◽  
Cross Sectional Dependence ◽  
Fixed Effects Regression ◽  
The Impact

This study examines the impact of financial risks in form of credit, interest rate and liquidity risk on the profitability of systematically important banks in Nigeria over the period from 2010 to 2016. The fixed effects regression model is estimated with Driscoll–Kraay standard errors in order to produce results that are robust to heteroscedaticity, autocorrelation, cross-sectional dependence and temporal dependence. After controlling for some bank-specific, industry-specific, macroeconomic and institutional factors, the empirical results show that credit and liquidity risks have a positive impact on bank profitability while interest rate does not have an impact. The results are robust to alternative measures of profitability.

scholarly journals The Relationship between Knowledge and Income on the Diet of Postpartum Mothers in South Tapanuli Regency

2021 ◽  
Vol 8 (2) ◽  
pp. 49-53
Author(s):  
Adelina Fitri Tanjung ◽  
Etti Sudaryati ◽  
Jumirah .
Keyword(s):  
Postpartum Period ◽  
Quantitative Research ◽  
Health Workers ◽  
Eating Patterns ◽  
Family Participation ◽  
Analysis Method ◽  
Cross Sectional ◽  
Postpartum Mothers ◽  
The Relationship

Diet is the regulation of the amount and type of food with a description of nutritional status. Many factors influence the diet of postpartum mothers, namely knowledge and income. This study aims to determine the relationship between knowledge and income on the diet of postpartum mothers in South Tapanuli Regency. This type of research uses quantitative research with a cross-sectional research design. The population in this study were all postpartum mothers from 0-40 days ahead and the sample was taken by multistage random sampling so that there were 265 samples. Data were collected using interviews and 24 hours recall. The data analysis method used in this study was multivariate analysis. The results showed that there was a relationship between knowledge and diet (p<0.05), and there was a relationship between income and diet (p<0.05). Family participation, especially husbands, is needed to support the diet of postpartum mothers, and it is hoped that the role of health workers in providing information about eating patterns during the postpartum period is expected to increase a good diet in the next postpartum period Keywords: Knowledge, Income, Diet.

scholarly journals ANALISIS PENGARUH KUALITAS MAKANAN DAN KUALITAS PELAYANAN TERHADAP KEPUASAN PELANGGAN DAN DAMPAKNYA PADA BEHAVIORAL INTENTION RESTORAN TOP YAMMIE

2020 ◽  
Vol 8 (2) ◽  
pp. 18-48
Author(s):  
Priska Liliani
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Path Analysis ◽  
Food Quality ◽  
Behavioral Intention ◽  
Quantitative Research ◽  
Total Sample ◽  
Quality Service ◽  
Analysis Method ◽  
Effect Of Food

The purpose of this research is to analyze the effect of food quality, service quality on customer satisfaction and its impact on Top Yammie's restaurant behavioral intention. The analytical method used by the authors in conducting this research is to use quantitative research with a total sample of 100 people who are respondents who are people who eat at Top Yammie restaurants. In carrying out the data collection is done by distributing questionnaires in which there are several items of statement. in this study the variables are divided into several parts including food quality (X1), service quality (X2) to customer satisfaction (Y), and behavioral intention (Z). To measure the amount of influence on these variables, the authors use the path analysis method (path analysis). From the results of the analysis it was found that there was a significant influence both partially and simultaneously on food quality variables, service quality on customer satisfaction and its impact on Top Yammie's restaurant behavioral intentions

scholarly journals JAMINAN MUTU MANAJEMEN KEUANGAN BERBASIS AKUNTABILITAS DALAM PERSPEKTIF SYARIAH DI SEKOLAH

2019 ◽  
Vol 10 (02) ◽  
Author(s):  
Andrianto Andrianto
Keyword(s):  
Quality Assurance ◽  
Financial Management ◽  
Research Data ◽  
Research Approach ◽  
Analysis Method ◽  
Vice Principal ◽  
Enterprise Theory ◽  
Accountability Practices

This study aims to determine the practice of accountability-based quality assurance in theperspective of Islamic financial management at SMK Muhammadiyah 1 Kapasan-Surabaya.This research data is the result of observations in the field through interviews with 3informants, namely the principal, vice principal and treasurer. The theory used is Sharia'Enterprise Enterprise Theory (SET), the concept of accountability based on justice and honesty.The research approach used is a case study. This study uses the Yin analysis method to analyzequalitative data. The results showed that in the accountability of school financial managementthere are values of spirituality such as monotheism and caliph that influence the existence ofvertical accountability practices and horizontal accountability in schools both financialmanagement. Keywords: financial management accountability, the concept of accountability based onmonotheism and khalifah, sharia'te enterprise theory.

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