scholarly journals PENGARUH FASILITAS PERPUSTAKAAN, KINERJA PUSTAKAWAN DAN KUALITAS INFORMASI TERHADAP KEPUASAN MAHASISWA DALAM MENGGUNAKAN PERPUSTAKAAN POLITEKNIK NEGERI BATAM

2018 ◽  
Vol 2 (1) ◽  
pp. 20-28
Author(s):  
Adhitomo Wirawan ◽  
Risfandi Risfandi

This study aims to determine the influence of library facilities, librarian performance, and quality of information on user satisfaction (students). The respondents of this research are Batam State Polytechnic students. Data collection techniques used questionnaires and documentation. Test the research instrument by using the validity and reliability analysis. Data analysis method used in this research is descriptive analysis and multiple linear regression analysis. This analysis tool is used to know how far library facilities (X1), librarian performance (X2), information quality (X3), to student satisfaction (Y). Partial research results indicate that library facility variables, librarian performance and information quality have positive and significant influence

2021 ◽  
pp. 10-21
Author(s):  
Monalisa

The e-Raport system is used as an information system designed by schools to inform parents of student development by schools, which has been implemented in all state schools in various provinces in Indonesia including Banten province. SMPN 5 Tangerang is one of the public schools in Tangerang city that uses the e-Raport System as a substitute for reports of students' learning outcomes manually. The problem raised in this study is whether the quality of the e-Raport System affects user satisfaction. This research focuses on user satisfaction e-Raport system using webQual 4.0 method consisting of 3 variables namely usability, information quality, and interaction quality. The data used in the primary data, namely by distributing questionnaires using a likert scale with 20 points of statement to 400 respondents. Data obtained and processed using multiple linear regression analysis techniques using SPSS software. Based on webqual variable 4.0, the analysis results showed that the quality of usefulness, information quality, and interaction quality influenced user satisfaction.


Author(s):  
Lorine Kalista Noor ◽  
Fey Fey Tanzil

This study aims to assess whether the service quality of academic and educational facilities affects either jointly or partially on student satisfaction. The population in this study were students numbered 130, the number of samples taken as many as 88 students. Data collection instrument used was a questionnaire using Likert scale which is based on the construction summarized from various theories that translate them into operational variable, while the testing of research instruments is done through validity and reliability test. Hypothesis testing is done using a multiple linear regression analysis. The results showed that (1) Taken together there is the influence of academic services and facilities quality education to student satisfaction,


2021 ◽  
Vol 5 (1) ◽  
pp. 131-140
Author(s):  
Dwi Wahyudi ◽  
Pieter Sahertian ◽  
Endi Sarwoko

The purpose of the study was to analyze the role of information systems consisting of system quality, information quality, ease of use, and user satisfaction on information systems on the effectiveness of employees' work. The study population was 221 employees at the University of PGRI Kanjuruhan Malang, the number of samples in the study was 69 employees using the proportional random sample technique. The data analysis technique used multiple linear regression analysis. The results showed that the system quality, information quality, ease of use and user satisfaction had an effect on employee work effectiveness. So the information system will simplify and speed up the implementation of the work if the quality of the system is considered, the quality of information, the ease of use, and ensures that users are satisfied. Research is limited to one organization, can be developed by involving broader research


2020 ◽  
Vol 43 (2) ◽  
pp. 50
Author(s):  
Adrian Apritas Djitmau ◽  
Alia Bihrajihant Raya ◽  
Harsoyo Harsoyo ◽  
Galuh Friska Cahyani

applications on smartphones are functions that are made to facilitate human activities. Nowadays, many applications are used as sources of information, including in agriculture. One application that is a source of agricultural information is Desa Apps. Research on the response of UGM Faculty of Agriculture students to the Desa Apps Application was made with the aim of knowing: 1) Students of Faculty of Agriculture UGM responses towards Desa Apps Applications, 2) Factors that affect students of Faculty of Agriculture UGM responses towards Desa Apps Applications. The method used in this research is descriptive analysis method. Sampling of respondent students was done by simple random sampling. The total sample is 60 students, 12 students from each department. The analytical method used is the proportion test and multiple linear regression analysis with the Backward method. The results of the study show that most students have a good response to the Desa Apps Application. Student motivation has a positive effect, the quality of information has a positive effect, and the completeness of features has a positive effect. The significance value of the motivation factor is 0.073 with a regression coefficient of 0.168, the significance value of the information quality factor is 0.003, with the regression coefficient of 0.353, the significance value of the feature completeness factor is 0.044 with the regression coefficient of 0.191<em>.</em>


2019 ◽  
Vol 13 (2) ◽  
pp. 89-100
Author(s):  
Yuniar Fitriyani ◽  
Fathorrahman Fathorrahman ◽  
Theresia Pradiani

This research intends to analyze student satisfaction that is influenced by the quality of information and the SINKAD system, academic and non-academic services where the research was conducted at the Malang Wearnes Education Center Education Institute. This research used a probability sampling approach with purposive sampling “sampling technique”. The research instrument used questionnaires.The research data is processed quantitatively with multiple linear regression analysis techniques using SPSS 25.0. Results of the research are supported by qualitative data used to strengthen the results of the research. The results of this research showed that: (1) The relevance of the information presented by SINKAD has an influence on student satisfaction at Wearnes Education Center Malang (2) the quality of the SINKAD system does not have an influence on student satisfaction at Wearnes Education Center Malang (3) Reliability of academic services has an influence on student satisfaction at Wearnes Education Center Malang (4) Reliability of non-academic services has an influence on student satisfaction in Wearnes Education Center Malang (5) Information quality of SINKAD, quality of SINKAD system, quality of academic services and non-academic service quality together have an influence on satisfaction college student.


2017 ◽  
Vol 1 (2) ◽  
pp. 155-165
Author(s):  
Kusnanto Darmawan

This study aims to measure the level of student satisfaction on dimensions of quality education services either partially or partial. Dimensions of the quality of education services consist of tangible, reliability, responsiveness, assurance and empathy. Respondents were 60 students STIE Widya Gama Lumajang. Data analysis technique used is multiple linear regression analysis, by first testing the research instrument, namely the validity and reliability. The results showed that partially there are two variables that affect student satisfaction is assurance and empathy, while simultaneously dimensions of service quality education consisted of five variables affect the student satisfaction. 52.9% student satisfaction can be explained by the independent variables are physical evidence, reliability, responsiveness, assurance, empathy, while the remaining 47.1% of student satisfaction is influenced by other variables not examined in this study


Solusi ◽  
2021 ◽  
Vol 19 (2) ◽  
Author(s):  
Dian Triyani ◽  
Dyah ayu Belawanti Sarbina ◽  
Lulus Prapti N.S.S

<p><em>This study aims to determine the quality of academic service on student satisfaction. The object of this research at the Faculty of Medicine, Diponegoro University. The independent variables in this study are tangibles, responsiveness, reliability, empathy and assurance. The dependent variable in this study is student satisfaction at the Faculty of Medicine at Diponegoro University.</em></p><p><em>The population in this research is 4522 active students with a sample of 97 students. The method used in this research is a probability sampling method with proportional stratified random sampling technique. This research uses Multiple Linear Regression Analysis tool.</em></p><p><em>The results showed that the tangibles, responsiveness, reliability and empathy partially has a positive and significant effect on student satisfaction. Assurance variable doesn’t have effect on student satisfaction at the Faculty of Medicine, University Diponegoro.</em></p>


2021 ◽  
Vol 748 (1) ◽  
pp. 012022
Author(s):  
A Sulistyo ◽  
A Mubarak ◽  
Hendris

Abstract Every consumer would expect rice at an affordable price with a very good quality. This study aims to determine the quality of rice and estimate the hedonic price model of rice in the traditional market of Tarakan City. This research was conducted at the traditional market in Tarakan City, North Kalimantan. Analysis of the data was is descriptive analysis and multiple linear regression analysis. The results showed that the quality of rice found in the traditional market in Tarakan City was medium grain. The characteristics of rice that affected rice prices were chalk grains, head grains and yellow grains. While foreign objects, small grains, red grains and broken grains had no effect on the price of rice.


2020 ◽  
Vol 9 (2) ◽  
pp. 116-122
Author(s):  
Indrianingsih Indrianingsih ◽  
Linda Agustina

The purpose of this research is to analyze the effect of company size, profitability, leverage, liquidity, company activities, board directors, independent commissioners, and audit committee on sustainability report disclosure. The population of this research was non-financial companies listed on the IDX in 2013-2017 as many as 483 companies. The sample was selected using purposive sampling technique and obtained 17 samples with 5 years of observation so there were 85 units of analysis. Data collection technique used documentation technique. The analysis tool to test hypothesis was multiple linear regression analysis. The results show that variables of liquidity and audit committee have a positive effect on the sustainability report disclosure. Leverage has a negative effect on sustainability report disclosure. Meanwhile, company size, profitability, company activities, board of directors, and independent commissioners do not affect on sustainability report disclosure. The conclusion in this research is variables of leverage, liquidity, and audit committee can provide an important role in sustainability report disclosure. The suggestion for the next researcher is to pay attention to the calculation of corporate ratio, whether using net sales or gross sales.


Author(s):  
Muammar Rinaldi

The purpose of this study is to determine the effect of Service Quality and Promotion on OVO Customer Satisfaction. The research methodology used is quantitative descriptive method, the unit of analysis in this study is STIE Eka Prasetya and the observation unit is students from STIE Eka Prasetya. The population in this study were 993 respondents from STIE Eka Prasetya. The technique of determining the number of samples used in this study is the Slovin formula and amounted to 91 respondents. The research method used is the technique of data collection through the distribution of questionnaires that conducted systematically based on research objectives. The analytical method used to solve problems and prove hypotheses is descriptive analysis and regression analysis. This analysis includes validity and reliability, classic assumption tests, multiple linear regression analysis, hypothesis testing through t and F tests, and the coefficient of determination (R2) test. The results of the t test show that the variable Service Quality has a positive and significant effect on OVO Customer Satisfaction, and the Promotion variable has a positive and significant effect on OVO Customer Satisfaction. The results of the F test show that the Service Quality and Promotion simultaneously effect the Customer Satisfaction. The result of coefficient of determination test results (R2) shows that Customer Satisfaction was effected by Service Quality and Promotion variables, while the remaining is explained by other variables such as perception, digital marketing and personal selling that are not discussed in this study.


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