scholarly journals ATTITUDES AND BEHAVIOR OF THE PRODUCTS OFFERED IN A TOURIST UNIT

The present study consists of identifying certain types of behavior, reactions and preferences of consumers and pastry products of a tourist unit, which are part of the traditional local gastronomy. The main objective of the study is to identify the preferences of foreign tourists regarding traditional pastry and confectionery products in order to improve the quality in the production sector. In order to achieve the objective, the "shadow" observation was used as a research method for a period of two months. The sample consisted of twenty foreign tourists who were interested in buying traditional pastry and confectionery products. During the observation, several aspects were analyzed, such as: the type of consumer behavior, the reactions and verbal expressions regarding the quality of the products, etc. The results obtained by the observation method confirmed the preference especially for the pastry products, as compared to the confectionery products. The conclusions of the study highlight the importance of observing foreign clients, which led to the proposal of several measures to improve the services of the tourist unit, but also to a better tourist image of the unit in the area of the tourist resort Bran. Jud. Brasov.

The present study consists of identifying certain types of behavior, reactions and preferences of consumers and pastry products of a tourist unit, which are part of the traditional local gastronomy. The main objective of the study is to identify the preferences of foreign tourists regarding traditional pastry and confectionery products in order to improve the quality in the production sector. In order to achieve the objective, the "shadow" observation was used as a research method for a period of two months. The sample consisted of twenty foreign tourists who were interested in buying traditional pastry and confectionery products. During the observation, several aspects were analyzed, such as: the type of consumer behavior, the reactions and verbal expressions regarding the quality of the products, etc. The results obtained by the observation method confirmed the preference especially for the pastry products, as compared to the confectionery products. The conclusions of the study highlight the importance of observing foreign clients, which led to the proposal of several measures to improve the services of the tourist unit, but also to a better tourist image of the unit in the area of the tourist resort Bran. Jud. Brasov.


2021 ◽  
Vol 5 (1) ◽  
pp. 30
Author(s):  
Oktri Permata Lani

Individuals and individuals who are members of an organization cannot achieve their goals and cannot even carry out their lives if they do not cooperate with other parties. Today, competition among companies in Indonesia is growing, especially in the sale of cars and spare parts. These symptoms can be seen from the price competition for cars and spare parts which vary greatly from one company to another, namely from low prices with standard quality to high prices with good quality. This is what makes a company compete to improve the quality of basic car materials and spare parts at prices that are affordable by the community. Negotiation is a process of interaction in an offer made by two or more parties, who want to achieve their respective interests and realize that in order to achieve all of their interests, they must relate to each other and direct each other's interests in order to achieve the benefit of all parties. In this case, the agreement between the two parties on the price quote is carried out by the customer and the company's negotiator. Based on the background of the problem described above, the authors formulate the main problem as follows: "What is the role of communication in the process of buying and selling negotiations". From the formulation of the problem that has been described above, the researcher wants to achieve a goal in this study. The purpose of this research, is to determine the role of communication in the process of buying and selling negotiations and to determine the barriers to communication. This research method uses a literature review. Communication is a process, namely the process of conveying thoughts or feelings by someone (the communicator) to another person (the communicant) to change the opinions, attitudes and behavior of others. By communicating, humans can convey their experiences, desires, and feelings to others directly or through the means or media they have. Through communication individuals can plan their future, form groups for cooperation, convey information, opinions, ideas, concepts, knowledge and change attitudes. To achieve effective and efficient negotiations is not as easy as people imagine. Many things must be considered in communicating so that messages or statements conveyed to others can be understood and understood.


2018 ◽  
Vol 4 (2) ◽  
pp. 150
Author(s):  
Rahmadini Darwas

<p><strong><em>Abstract<br /></em></strong><em>Laboratory is one of the supporting facilities in im[roving the learning process. Problems found by students regarding the information system laboratory facilities at STMIK Indonesia Padang are</em><em> the computers that suddenly die when operated, the less cold room, display data is blurred, making the inconvenience in the learning process that causes the students less satisfied with the services provided. Students will feel satisfied if the service is expected to match the received. Therefore, a decision support system is needed to analyze the quality of services provided to the students so that it can support the role and function of the laboratory optimally and what attributes need to be improved the quality of service. The method used is Fuzzy Service Quality (Servqual) method. The results showed that the service quality received was not in accordance with the expected because there is a gap of -1.55 for tangibles dimension. Attributes that need to be improved the quality of services are laboratory space is cool and comfortable, the use of laboratories relevant to the field of science, the responsibility of laboratory assistant, the availability of professional teachers and attitudes and behavior of labor officers.<br /></em></p><p><strong><em>Abstrak<br /></em></strong>Laboratorium merupakan salah satu fasilitas pendukung dalam meningkatkan proses pembelajaran. Permasalahan yang ditemukan mahasiswa mengenai fasilitas laboratorium sistem informasi pada STMIK Indonesia Padang adalah komputer yang tiba-tiba mati saat dioperasikan, ruangan yang kurang dingin, data <em>display</em> yang buram sehingga membuat ketidaknyamanan dalam proses pembelajaran yang menyebabkan mahasiswa kurang puas terhadap layanan yang diberikan. Mahasiswa akan merasa puas apabila layanan yang diharapkan sesuai dengan yang diterima. Oleh sebab itu, diperlukan suatu sistem pendukung keputusan untuk menganalisis kualitas layanan yang diberikan kepada mahasiswa sehingga dapat mendukung peran dan fungsi laboratorium secara optimal serta atribut apa saja yang perlu ditingkatkan kualitas layanannya. Metode yang digunakan adalah metode <em>Fuzzy Service Quality </em>(<em>Servqua</em>l). Hasil penelitian menunjukkan bahwa kualitas layanan yang diterima belum sesuai dengan yang diharapkan karena terdapat <em>gap</em> sebesar -1.55 untuk dimensi <em>tangibles</em>. Atribut yang perlu ditingkatkan kualitas layanannya yaitu ruangan laboratorium yang sejuk dan nyaman, penggunaan laboratorium yang relevan dengan bidang ilmu, tanggungjawab asisten labor, tersedianya tenaga pengajar yang professional dan sikap serta perilaku petugas labor</p><p><strong><em>Kata kunci</em></strong><strong> : sistem pendukung keputusan, laboratorium, <em>fuzzy</em>, <em>servqual</em></strong></p><p><strong><em><br /></em></strong></p>


2021 ◽  
Vol 4 (1) ◽  
pp. 119
Author(s):  
Rike Anggun Artisa ◽  
Cintantya Andhita Dara Kirana

The development of a paradigm in which the government no longer the only actor in charge of public affairs opens greater opportunities for the elderly to get attention. The elderly become a group with vulnerable conditions, from physical, social, mental, and spiritual aspects. The elderly school was formed through collaboration as a form of caring for the elderly in Bandung City. The elderly school is intended to improve the knowledge and behavior of the elderly towards health, increase the index of happiness, improve the quality of life and productivity, and increase independence from physical, psychological, social, and spiritual aspects. The purpose of this study is to identify and analyze the factors that drive collaboration, the collaborative process, and the benefits of collaboration. The research method used is a qualitative research method with a descriptive approach. The results show that the collaboration in the elderly school program is driven by the same goals and interests related to empowering the elderly, having appropriate resources with their fields and functions, and getting benefits from their involvement. Then, the collaborative process begins with a dialogue to build trust among stakeholders to build commitment to this program. Collaboration in senior schools is not only beneficial for the elderly but also for the actors involved.


Author(s):  
Tiago Ventura ◽  
Kevin Munger ◽  
Katherine McCabe ◽  
Keng-Chi Chang

Recent advancements in online streaming technologies have re-centered the audience as an important part of live broadcasts, including live political events. In fall 2020, each of the U.S. presidential and vice presidential debates were streamed on a number of online platforms that provided an integrated streaming chat where the public could comment in real-time alongside the live debate video. Viewers could simultaneously tune into what the candidates were saying and see what a sample of their peers thought about the candidates. This study examines large samples of comments made in social chat feeds during the livestreamed debates on the ABC News, NBC News, and Fox News Facebook pages to quantify key features associated with the quality of political discussion on these platforms. The results reveal that consistent with the quasi-anonymous, constrained nature of dynamic chat, the comments made are generally short, include a substantial degree of toxicity and insults, and differ significantly in their content across platforms. These findings underscore the importance of further study of online streaming chat as a new source of potential influence on political attitudes and behavior.


2021 ◽  
Vol 1 ◽  
pp. 1442-1451
Author(s):  
K Keswanto ◽  
Eka Budiarto

AbstractSchizophrenia is a disease that attacks the nervous system that can cause changes in attitudes and behavior. Schizophrenic patients are prone to have aggressive behavior that can cause a loss of control of a person's behavior that is directed at oneself, others, or the environment. Violent behavior in oneself can take the form of self-injury to commit suicide or allow oneself to be in the form of self-abandonment. One technique to reduce aggressive behavior in schizophrenic patients is the de-escalation technique. This study aims to determine the effectiveness of de-escalation techniques to reduce aggressive behavior in schizophrenic patients based on available literature evidence. The study used a literature review method. The databases used to search articles are Wiley, PubMed, Science Direct, and the Google scolar search engine. Articles are selected based on the suitability of the keywords, topics and inclusion and exclusion criteria that have been determined. The search results obtained as many as 5 articles, 4 articles in Indonesian and 1 in English. The critical review instrument used to assess the quality of the article is the instrument by Hawker. There are findings that de-escalation techniques are effective in reducing aggressiveness in schizophrenic patients. Efforts to reduce aggressive behavior with de-escalation techniques have a more significant effect than those without de-escalation techniques.Keywords: Aggressive behavior, risk of violent behavior, de-escalation technique, Schizophrenia. AbstrakSkizofrenia merupakan penyakit yang menyerang sistem saraf yang dapat menyebabkan perubahan sikap dan perilaku. Pasien skizofrenia rentan memiliki perilaku agresif yang dapat menyebabkan hilangnya kendali perilaku seseorang yang diarahkan pada diri sendiri, oranglain, atau lingkungan. Perilaku kekerasan pada diri sendiri dapat berbentuk melukai diri untuk bunuh diri atau membiarkan diri dalam bentuk penelantaran diri. Salah satu teknik untuk mengurangi perilaku agresif pada pasien skizofrenia adalah dengan teknik deeskalasi. Penelitian ini bertujuan untuk mengetahui efektifitas teknik deeskalasi untuk mengurangi perilaku agresif pada pasien skizofrenia berdasarkan literatur evidence yang tersedia. Penelitian menggunakan metode literature review. Database yang digunakan untuk pencarian artikel adalah Wiley, PubMed, Science Direct, serta mesin pencarian Google scolar. Artikel diseleksi berdasarkan kesesuaian dengan kata kunci, topik serta kriteria inklusi dan eksklusi yang telah ditentukan. Hasil penelusuran didapatkan sebanyak 5 artikel, 4 artikel berbahasa Indonesia dan 1 berbahasa inggris. Instrumen telaah kritis yang digunakan untuk menelaah kualitas artikel adalah instrumen oleh Hawker. Terdapat temuan bahwa teknik deeskalasi efektif dalam mengurangi agresifitas pada pasien skizofrenia. Upaya untuk menurunkan perilaku agresif dengan teknik de-esakalasi memberikan pengaruh lebih signifikan dibandingkan dengan yang tidak diberikan teknik de-eskalasi. Kata Kunci : Perilaku agresif, Resiko perilaku kekerasan, Teknik deeskalasi, Skizofrenia.


2019 ◽  
Vol 13 (1) ◽  
Author(s):  
Rusli Maudu ◽  
Bahja Bahja ◽  
Fahmi Hafid ◽  
Dewi Susetiyany Ichsan

ABSTRACT Cyclamate is an artificial sweetener that is chemically processed. Cyclamate should not be used on food products for infants, toddlers, pregnant women and nursing mothers. The maximum limit for using cyclamate is 0-11 mg / kg body weight. The objective of this research was to determine cyclamate levels in school snack beverages in Palu City. This research used an observation method at eight locations in Palu City which was held on August 8-24, 2018. The analysis of cyclamate levels was carried out at the Food and Drug Supervisory Center in Palu. Twenty samples of snacks were obtained by accidental sampling. The analysis method was carried out by high performance liquid chromatography (HPLC). The results showed that the cyclamate level in school snack drinks in Palu City that exceeded the threshold perka BPOM <350 mg / Kg was 35% with a level of 514.63 to 2963.43 mg / Kg. For further research, it is recommended to examine more about the knowledge, attitudes and behavior of beverage vendors in locations that exceed the threshold perka BPOM <350 mg / Kg as well as education about the movement of aware food community. Keywords: Cyclamate, Snack Beverage.


Author(s):  
Janize Silva Maia ◽  
Maria Socorro Cardoso dos Santos ◽  
Milene Pires Moraes ◽  
Luiz Faustino dos Santos Maia

A objetividade, tendência do pensamento científico atual é característica do mundo globalizado. Educação, neste contexto, representa um processo lento que demanda tempo, comprometimento e desejo por parte do educando e do educador. O objetivo desta pesquisa foi o de analisar e refletir a educação em saúde e sua influência na qualidade de vida. Estudo de revisão bibliográfica composta por 16 artigos consultados na BVS e publicados em português. Os achados evidenciam que a educação em saúde tem sido muito discutida na literatura, uma vez observada a precariedade fortemente presente na relação entre as ações e as políticas de saúde e que a mesma deve ser discutida tanto no aspecto individual como coletivo, possibilitando a aceitação de novos métodos que promovam a saúde e as escolhas saudáveis, livres e naturais por meio da reflexão, baseada em estratégias que permitam mudanças de atitudes e comportamentos. O Enfermeiro, na compreensão de sua essência, pode exercer o cuidado sob o aspecto de uma educação crítica e transformadora, favorecendo o bem-estar e contemplando as necessidades biopsicossociais em suas ações.Descritores: Cuidado, Educação em Saúde, Enfermagem. Health education and quality of lifeAbstract: Objectiveness, a trend of current scientific thinking is a feature of the globalized world. Education, in that same context, represents a slow process that requires time, commitment and desire by the learner and the educator. The aim of this research was evaluate and reflect about healthcare education and its influence on life quality. A bibliographic review consisting of 16 items in BVS and published in portuguese. Our findings indicates that healthcare education is a subject widely discussed in the literature since the precarious relationship between actions and policies of health and this issue should be discussed at both individual and collective aspects, making possible the acceptance of new methods to promote health and healthy choices, free and natural through reflection, based on strategies to change attitudes and behavior. The Nurse in its essence can exert care with critical and transformative view of education, promoting welfare and contemplating the biopsychosocial needs in their actions.Descriptors: Care, Health Education, Nursing. Educación em salud y calidad de vidaResumen: La objetividad, tendencia del pensamiento científico actual y característica del mundo globalizado. Educación, en este contexto, representa un proceso lento que requiere tiempo, compromiso y deseo de parte del educando y del educador. El objetivo de este estudio fue analizar y reflexionar la educación en salud y su influencia en la calidad de vida. Estudios de revisión bibliográfica consultados por la BVS, compuestos por 16 trabajos y publicados en portugués, muestran que la educación en salud está siendo fuertemente discutida en la literatura, ya que fue observada una precariedad en la relación entre las acciones y las políticas de salud. Esta última debe ser discutida tanto en el aspecto individual como en el colectivo, posibilitando la aceptación de nuevos métodos que promuevan la salud y las elecciones saludables, libres y naturales a través de la reflexión y de la implementación de estrategias que permitan cambios de actitud y comportamientos. El enfermero, desde la comprensión de su esencia, puede ejercer el cuidado mediante utilización de una educación crítica y transformadora, favoreciendo el bien estar y contemplando las necesidades biopsicosociales en sus acciones.Descriptores: Cuidado, Educación em Salud, Enfermería.


2018 ◽  
Vol 4 (1) ◽  
pp. 7
Author(s):  
Dewa A. R. Wulandari ◽  
I Nengah Juliawan

<p><em>Advancement of science and technology is growing rapidly can lead to positive effects and negative effects on mental students, such as the still many students who are less disciplined in dressing at school or even when following the lesson in the classroom and the lower the morale owned of the students themselves. Seeing such a phenomenon is feared will be increasingly declining mental and student behavior. So in this case the improvement of the quality of Hindu religious learning is very important role for Hindus in particular and not limited to students, because religion is a guide in behaving well in accordance with religious norms that will bring good mental changes in improving attitudes and behavior behavior, personality and budhi pekerti and moral existing in learners.</em></p>


TEME ◽  
2020 ◽  
pp. 947
Author(s):  
Nikola Ćurčić ◽  
Nemanja Berber ◽  
Agneš Slavić ◽  
Peter Harmat

In the context of a very turbulent environment where various challenges are more and more present, companies often apply different strategies in order to harmonize their business with new and often unfavorable conditions. One of the possible strategies of companies is the downsizing strategy. Downsizing, as an organizational strategy, usually involves a reorganization that can be implemented in different ways, but in which the resulting outcome often causes a reduced number of employees. Research around the world has highlighted the various effects of this strategy on the performance of organizations. On the one hand, cost are reduced as it strives to increase profitability and productivity. On the other hand, various problems often arise in the form of attitudes and behavior of employees, reflected in the changed quality of service that is provided, employee satisfaction, their loyalty and willingness to leave the company. The aim of this paper is to explore the relation between the application of different approaches to the downsizing strategy in organizations and the perceived service quality. The survey was carried out on a sample of 160 companies in Serbia, based on the data collected during the Cranet project, from 2015 to 2016. The methodology used during the research included research of the available literature and results of previous studies, as well as the application of statistical techniques for data analysis, factor analysis, Spearman’s correlation and hierarchical linear regression. The results of the research indicate that there is a negative link between the observed variables, that is, the implementation of the downsizing in certain forms is associated with a lower level of the perceived quality of service.


Sign in / Sign up

Export Citation Format

Share Document