HUBUNGAN ANTARA BELAJAR BERDASAR REGULASI DIRI DENGAN SIKAP TERHADAP EKSTRAKURIKULER PADA SISWA KELAS XI SMA MARDISISWA SEMARANG

2019 ◽  
Vol 4 (2) ◽  
pp. 30-35
Author(s):  
Randwitya Ayu Ganis Hemasti
Keyword(s):  
Extracurricular Activities ◽  
Self Regulation ◽  
Coefficient Of Determination ◽  
Religious Institutions ◽  
Test Results ◽  
Significance Level ◽  
Emotional Factors ◽  
The Relationship ◽  
Effective Contribution

This study aimed to determine the relationship between learning based on self-regulation with attitudes toward extracurricular activities, and to determine the effective contribution of learning based on self-regulation. The population in accordance with the characteristics in this study amounted to 113 students in Mardisiswa Semarang High School. Data collection uses a scale of learning based on self-regulation consisting of 31 items (α = 0.939), and a scale of attitude towards extracurricular consisting of 30 items (α = 0.970). The results of hypothesis testing show that learning based on self-regulation is positively related to attitudes towards extracurricular activities indicated by rxy = 0.529 with a significance level of correlation of 0,000 (p <0.05). The test results obtained coefficient of determination of 0, 280. It means that learning based on student self-regulation gives an effect of 28% on attitudes toward extracurricular. While 72% of attitudes towards extracurricular are influenced by other factors outside the variables of this study. These factors include personal experience, the influence of others who are considered important, the influence of culture, mass media, religious institutions, and the influence of emotional factors.   Keywords: self-regulation, Extracurricular.   Penelitian ini ditujukan untuk mengetahui hubungan antara belajar berdasar regulasi diri dengan sikap terhadap ekstrakurikuler, dan untuk mengetahui sumbangan efektif belajar berdasar regulasi diri. Populasi yang sesuai dengan karakteristik dalam penelitian ini berjumlah 113 siswa di SMA Mardisiswa Semarang. Pengumpulan data menggunakan skala belajar berdasar regulasi diri yang terdiri dari 31 item (α = 0,939), dan skala sikap terhadap ekstrakurikuler yang terdiri dari 30 item (α = 0,970).Hasil pengujian hipotesis menunjukkan bahwa belajar berdasar regulasi diri berhubungan secara positif dengan sikap terhadap ekstrakurikuler yang ditunjukkan dengan rxy= 0,529 dengan tingkat signifikansi korelasi sebesar 0,000 (p<0,05). Hasil pengujian diperoleh nilai koefisiensi determinasi sebesar 0, 280. Artinya adalah belajar berdasar regulasi diri siswa memberikan pengaruh sebesar 28% terhadap sikap terhadap ekstrakurikuler. Sedangkan 72% sikap terhadap ekstrakurikuler dipengaruhi oleh faktor-faktor lain di luar variabel penelitian ini. Faktor- faktor tersebut antara lain adalah pengalaman pribadi, pengaruh orang lain yang dianggap penting, pengaruh kebudayaan, media massa, lembaga agama, dan pengaruh faktor emosional   Kata kunci: Regulasi Diri, Ekstrakurikuler

scholarly journals HUBUNGAN ANTARA BELAJAR BERDASAR REGULASI DIRI DENGAN SIKAP TERHADAP EKSTRAKURIKULER PADA SISWA KELAS XI SMA MARDISISWA SEMARANG

2019 ◽  
Vol 4 (2) ◽  
pp. 31-37
Author(s):  
Randwitya Ayu Ganis Hemasti
Keyword(s):  
Extracurricular Activities ◽  
Self Regulation ◽  
Coefficient Of Determination ◽  
Religious Institutions ◽  
Test Results ◽  
Significance Level ◽  
Emotional Factors ◽  
The Relationship ◽  
Effective Contribution

This study aimed to determine the relationship between learning based on self-regulation with attitudes toward extracurricular activities, and to determine the effective contribution of learning based on self-regulation. The population in accordance with the characteristics in this study amounted to 113 students in Mardisiswa Semarang High School. Data collection uses a scale of learning based on self-regulation consisting of 31 items (α = 0.939), and a scale of attitude towards extracurricular consisting of 30 items (α = 0.970). The results of hypothesis testing show that learning based on self-regulation is positively related to attitudes towards extracurricular activities indicated by rxy = 0.529 with a significance level of correlation of 0,000 (p <0.05). The test results obtained coefficient of determination of 0, 280. It means that learning based on student self-regulation gives an effect of 28% on attitudes toward extracurricular. While 72% of attitudes towards extracurricular are influenced by other factors outside the variables of this study. These factors include personal experience, the influence of others who are considered important, the influence of culture, mass media, religious institutions, and the influence of emotional factors.  Keywords: self-regulation, Extracurricular.   Penelitian ini ditujukan untuk mengetahui hubungan antara belajar berdasar regulasi diri dengan sikap terhadap ekstrakurikuler, dan untuk mengetahui sumbangan efektif belajar berdasar regulasi diri. Populasi yang sesuai dengan karakteristik dalam penelitian ini berjumlah 113 siswa di SMA Mardisiswa Semarang. Pengumpulan data menggunakan skala belajar berdasar regulasi diri yang terdiri dari 31 item (α = 0,939), dan skala sikap terhadap ekstrakurikuler yang terdiri dari 30 item (α = 0,970).Hasil pengujian hipotesis menunjukkan bahwa belajar berdasar regulasi diri berhubungan secara positif dengan sikap terhadap ekstrakurikuler yang ditunjukkan dengan rxy= 0,529 dengan tingkat signifikansi korelasi sebesar 0,000 (p<0,05). Hasil pengujian diperoleh nilai koefisiensi determinasi sebesar 0, 280. Artinya adalah belajar berdasar regulasi diri siswa memberikan pengaruh sebesar 28% terhadap sikap terhadap ekstrakurikuler. Sedangkan 72% sikap terhadap ekstrakurikuler dipengaruhi oleh faktor-faktor lain di luar variabel penelitian ini. Faktor- faktor tersebut antara lain adalah pengalaman pribadi, pengaruh orang lain yang dianggap penting, pengaruh kebudayaan, media massa, lembaga agama, dan pengaruh faktor emosional  Kata kunci: Regulasi Diri, Ekstrakurikuler

Problematic Internet Use digunakan Ketika Kesepian pada Remaja

2020 ◽  
Vol 14 (1) ◽  
pp. 45-60
Author(s):  
Yashinta Yashinta ◽  
Dwi Hurriyati
Keyword(s):  
Internet Use ◽  
Hypothesis Test ◽  
Problematic Internet Use ◽  
Coefficient Of Determination ◽  
Test Results ◽  
Research Subjects ◽  
Significance Level ◽  
Relationship Of ◽  
The Relationship ◽  
Effective Contribution

This study aims to determine the relationship of loneliness with problematic internet use on boarding students on Silaberanti street in Siantan jaya Opposite Ulu 1 Palembang city. Research subjects numbered 220 people using random sampling methods. Data was collected using a 60 item problematic internet use scale and a 60 item loneliness. Realibility is generated on scale of problematic internet use of 0,955 and loneliness of 0,946.Hypothesis testing uses product moment correlation analysis techniques. Hypothesis test results showed a positive relationshif between loneliness with problematic internet use on boarding students on Silaberanti street in Siantan jaya Opposite Ulu 1 Palembang city r= 0,684 with a significance level of 0,000 (p<0,01). Loneliness in this study made an effective contribution of 46,8% to problematic internet use which can be seen from the coefficient of determination (r²) that is equel to 0,468.

scholarly journals Efikasi Akademik dan Prokrastinasi Akademik Sebagai Prediktor Prestasi Akademik

2018 ◽  
Vol 5 (1) ◽  
pp. 74-85
Author(s):  
Zummy Anselmus Dami ◽  
Paula Alfa Loppies
Keyword(s):  
Academic Achievement ◽  
Hypothesis Test ◽  
Sampling Technique ◽  
Coefficient Of Determination ◽  
Academic Procrastination ◽  
Test Results ◽  
Academic Efficacy ◽  
Significance Level ◽  
The Relationship ◽  
Detailed Questionnaire

The purpose of this research is to investigate the relationship between significance or know the academic efficacy and procrastination academic with achievement students academic of project study guidance and counseling, Teaching and Education Faculty University PGRI East Nusa Tenggara. The number of samples used in the study as much as 92 students drawn from population 1180 includes force 2009 as much as much as 102 students 2010 force 205 students, 2011 as much as 368 students, and force as many as 505 2012 student. The sampling technique used is the purposive sampling technique. Tool collecting data using a detailed questionnaire with Likert scale, which consists of a detailed questionnaire for academic procrastination and academic efficacy. While the achievement of student learning is measured based on the CPI. The analysis used in this study is the technique of correlation of Product Moment with the help of SPSS Version 18.0. The first hypothesis test results showed that the relationship between academic procrastination and academic achievement, known (r) correlation coefficient between academic procrastination and academic achievement of 0.015 with p 0.890 > 0.05 negative correlation, direction and with the guidelines of the wear level of significance of 5%, obtained p 0.890 > 0.0.5 then correlation between academic procrastination and academic achievement is declared not significant. The second hypothesis test results showed a relationship between academic efficacy with academic achievement, known coefficient of correlation (r) between academic efficacy and academic achievement -0.004 0.970 > with p 0.05, direction correlation negative and wear guidelines significance level 5%, obtained p 0.970 > 0.05 then correlation between academic efficacy with academic achievement is expressed is not significant. While the third hypothesis test results showed the absence of significant correlation between academic procrastination and academic efficacy simultaneously toward academic achievement with the retrieved R square (coefficient of determination) of 0000, and the coefficient correlation of 0.015 with 0.990 > p 0.05. Further, it is known from the Fcount of 0.010 of Ftable of 3.10, so that H0 is accepted and Ha was rejected.

scholarly journals Pengaruh Kepemimpinan, Komunikasi, Motivasi Kerja, Dan Kedisiplinan Terhadap Kinerja Karyawan PT. Komatsu Remanufacturing Asia Plant Sudirman Di Departemen Produksi Balikpapan

2013 ◽  
Vol 10 (1) ◽  
Author(s):  
H.Tamzil Yusuf
Keyword(s):  
Employee Performance ◽  
Plant Production ◽  
Coefficient Of Determination ◽  
Test Results ◽  
Leadership Communication ◽  
Employee Discipline ◽  
Job Motivation ◽  
The Relationship ◽  
Dominant Influence ◽  
Effective Contribution

The purpose of this study was to determine whether the leadership, communication, motivation, and discipline employees simultaneously or partial effect on employee performance. Retrieve data through a questionnaire on 100 employees of PT. Komatsu Remanufacturing Asia Plant Production In Balikpapan. In addition, to determine which factors among the leadership, communication, motivation, and discipline is partially dominant influence on employee performance. Based on the analysis of data that have been presented can be concluded that the leadership, communication, job motivation and discipline employees work together has been linked to employee performance. The relationship between leadership, communication, motivation and discipline employees work together with the employee's performance as very good. This is shown by the coefficient of determination that leadership, communication, motivation and discipline employees work together to provide an effective contribution to improving employee performance up to 83.7%. Moreover, different test results showed that the variables of leadership, communication, self-motivation and discipline employees are also able to provide a partial influence on employee performance. From the results of different test is well known that the employee discipline factor contributed most to the increase in employee performance in PT. Komatsu Remanufacturing Asia Plant Production Department Sudirman In Balikpapan.Keywords: Leadership, Communication, Motivation, discipline, and employee performance

PENGARUH HARGA DAN BRAND TRUST TERHADAP KEPUTUSAN PEMBELIAN OPPO SMARTPHONE (Studi kasus pada OPPO Store, Sinergy Celular Medan)

2019 ◽  
Vol 14 (1) ◽  
pp. 17
Author(s):  
Andi S Tarigan ◽  
Zulkarnaian Siregar
Keyword(s):  
Data Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Coefficient Of Determination ◽  
Purchase Decision ◽  
Brand Trust ◽  
Significance Level ◽  
Research Hypothesis ◽  
Analysis Technique ◽  
The Relationship

AbstrakPenelitian ini bertujuan untuk mengetahui Pengaruh Harga dan Brand Trust Terhadap Keputusan Pembelian pada Sinergy Celular Medan.Sampel dalam penelitian ini adalah seluruh pengunjung Sinergy Celular Medan sebanyak 77 orang.Teknik pengumpulan data yang digunakan adalah melalui kuesioner (angket) yaitu dengan cara menyebarkan kuesioner kepada sampel (responden) dan mengumpulkannya kembali. Teknik analisis data yang digunakan adalah Regresi Linear Berganda.Sebelum data diregresikan maka terlebih dahulu di uji keterkaitannya antara variabel, datanya diuji menggunakan uji normalitas data, multikolinearitas, dan heterokedastisitas.Serta untuk mengetahui kontribusi faktor Harga dan Brand TrustTerhadap Keputusan Pembelian digunakan rumus Koefisien Determinasi (R2). Hipotesis penelitian diterima apabila t hitung >  t tabel dengan tingkat signifikansi 0,1. Nilai t tabel dalam penelitian ini 1,993. Nilai t hitung variabel X1 sebesar 2,107 t hitung lebih besar dari t tabel maka hipotesis di terima, nilai t hitung variabel X2   sebesar 3,405 t hitung lebih besar dari t tabel maka hipotesis di terima. Kata kunci: Harga, Brand Trust, Keputusan Pembelian AbstractThis study aims to determine the Influence of Price and Brand Trust on Purchasing Decision at Sinergy Celular Medan. The sample in this study is all visitors Sinergy Celular Medan as many as 77 people.Data collection technique used is through questionnaire (questionnaire) that is by distributing questionnaires to the sample (respondent) and collect it back. Data analysis technique used is Multiple Linear Regression. Before the data is diregresikan then first in the test the relationship between variables, the data tested using the test of data normality, multicollinearity, and heterokedastisitas. And to know the contribution of price factors and Brand Trust Against Purchase Decision is used the formula Coefficient of Determination (R2). Research hypothesis accepted if t arithmetic> t table with significance level 0,1. The value of t table in this study is 1,993. Value t arithmetic variable X1 of 2.107 t arithmetic greater than t table then the hypothesis received, the value of t arithmetic variable X2 of 3.405 t arithmetic greater than t table then the hypothesis received. Keywords: Price, Brand Trust, Purchase Decision

scholarly journals The Relationship between Foot Status and Motor Status in Preschool Children: A Simple, Comparative Observational Study

Healthcare ◽  
2021 ◽  
Vol 9 (8) ◽  
pp. 936
Author(s):  
Milan Kojić ◽  
Branka Protić Gava ◽  
Milan Bajin ◽  
Marko Vasiljević ◽  
Jasmina Bašić ◽  
...  
Keyword(s):  
Preschool Children ◽  
Observational Study ◽  
Total Sample ◽  
Nonparametric Tests ◽  
Significance Level ◽  
Flat Feet ◽  
Significant Difference ◽  
Left And Right ◽  
The Relationship

Background: The research objective of the study is to determine the differences in the manifestation of the motor status of normally fed preschool test subjects, classified into groups according to foot status. Methods: This is a simple, comparative observational study. Preschool children included in this study have been subjected to anthropometric measurements in order to determine BMI, tests for motor skills assessment (running at 20 m from a high start, standing broad jump, backwards polygon, rectangular seated forward bend, plate tapping, sit-ups for 60 s, and bent arm hang), and a determination of foot status. The total sample was comprised of 202 test subjects who attended a regular sports program, aged 3.9 to 6.5 years of decimal age (M = 141; Age = 5.3 ± 0.74; Height = 117.3 ± 7.1; Weight = 22 ± 3.7; F = 61; Age = 5.1 ± 0.73; Height = 114.9 ± 7.4; Weight = 21.2 ± 3.8), of which 153 (75.7%) were normally fed, 6 (3%) were undernourished, 30 were overweight (14.9%), and 13 were obese (6.4%). Results: In the total sample, 30 (14.9%) subjects had normal arch feet, 90 (44.6%) high arched feet, and 41 (20.3%) flat feet. We found 41 (20.3%) subjects who had different left and right foot statuses within this sample. The data were processed by means of nonparametric tests (the Kruskal–Wallis and Mann–Whitney U tests) at a significance level p ≤ 0.05. Conclusion: The results show that there is a statistically significant difference between groups of subjects with different foot statuses in the manifestation of motor status in most tests, with a significance level of p ≤ 0.01, and in tests of sit-ups for 60 s and the bent arm hang, there is a statistically significant difference, the level of which is p ≤ 0.05. It is only in the inclination test of rectangular seated forward bend that no statistically significant difference was displayed.

scholarly journals CORRELATION OF FINANCING MANAGEMENT TOWARDS THE QUALITY OF EDUCATION IN MADRASAH DINIYAH TAKMILIYAH AWALIYAH IN BANDUNG DISTRICT

2021 ◽  
Vol 5 (2) ◽  
pp. 96-104
Author(s):  
Badrudin Badrudin ◽  
Neng Gustini ◽  
Cep Ilyas Amirulloh
Keyword(s):  
Coefficient Of Determination ◽  
Quality Of Education ◽  
Significance Level ◽  
Analysis Techniques ◽  
A Value ◽  
Partial Analysis ◽  
Data Collection Technique ◽  
Linearity Test ◽  
The Relationship

This study aims to determine and describe the relationship between financing management and the quality of diniyah education in Madrasah Diniyah Takmiliyah Awaliyah in the Bandung Regency. This study uses a quantitative approach. The data collection technique is done by distributing questionnaires (questionnaires) and documentation with a sample of 37 people. The data analysis techniques used are research instrument trials, partial analysis, correlation analysis, and coefficient of determination (contribution) analysis. The results showed that the achievement of financing management and the quality of diniyah Takmiliyah Awaliyah education in Bandung Regency showed a significant relationship between financing management and the quality of diniyah education. The linearity test of financing management (X) and the quality of diniyah education (Y) obtained a value of F = 1.611 with a significance level of 0.218, so it can be interpreted that it has a positive and significant linear relationship. This study has implications for the importance of effective financing management in improving the quality of madrasah.

scholarly journals PENGARUH KEPEMIMPINAN DAN KEPUASAN KERJA TERHADAP DISIPLIN KERJA PADA BALAI DIKLAT LINGKUNGAN HIDUP DAN KEHUTANAN PEMATANGSIANTAR

2019 ◽  
Vol 4 (2) ◽  
pp. 72-81
Author(s):  
Nina Arsilah ◽  
Darwin Lie ◽  
Marisi Butarbutar ◽  
Lora Ekana Nainggolan
Keyword(s):  
Job Satisfaction ◽  
Field Research ◽  
Research Problem ◽  
Positive Influence ◽  
Coefficient Of Determination ◽  
Significance Level ◽  
Qualitative Descriptive ◽  
Quantitative Descriptive ◽  
The Relationship ◽  
Descriptive Method

The formulation of this research problem is how the influence of Leadership and Job Satisfaction on Work Discipline at Balai Diklat Lingkungan Hidup dan Kehutanan Pematangsiantar. The research method used in this paper is literature research and field research. Its population is employees of Balai Diklat Lingkungan Hidup dan Kehutanan Pematangsiantar amounted to 57 people. The data used are data by qualitative and qualitative data, and data collection techniques by questionnaire, interview and documentation. Then the technique of data analysis using qualitative descriptive method and quantitative descriptive method. Results of analysis of multiple linier regression is Ŷ = 26,243 + 1,232X1 + 0,681X2, means there is a positive influence between leadership and job satisfaction on work discipline. The strength of the relationship between the three variables is strong, is r = 0,752. From the coefficient of determination can be explained high low work discipline 56,5%, and the remaining 43,5% explained by other factors that are not discussed in this study. From the results of processing and calculation of the questionnaire, the authors get the conclusion that the leadership and job satisfaction applied Balai Diklat Lingkungan Hidup dan Kehutanan Pematangsiantar have a positive and significant effect on work discipline. This is proven by hypothesis testing simultaneously, where the test result fhitung (35,062)> fhitung (3,17) with significance level 0,000 < alpha 0,05. Keywords: Leadership, Job Satisfaction And Work Discipline

scholarly journals THE CORRELATION BETWEEN SOCIAL INTERACTION AND AFFECTIVE LEARNING OUTCOME OF THE5TH GRADE STUDENTS IN ELEMENTARY SCHOOLS IN KALIWATES SUB-DISTRICT, JEMBER REGENCY

2020 ◽  
Vol 3 (1) ◽  
Author(s):  
Dini Sari ◽  
Mutrofin Mutrofin ◽  
Chumi Fitriyah
Keyword(s):  
Social Interaction ◽  
Learning Outcomes ◽  
Affective Learning ◽  
Correlation Study ◽  
Fifth Grade ◽  
Coefficient Of Determination ◽  
Significance Level ◽  
Fifth Grade Students ◽  
The Relationship ◽  
Research Analysis

Social interaction is the relationship between one individual and another individual, one individual can influence other individuals so that there is reciprocity. The better the students' social interactions, the better their learning outcomes will be. Learning outcomes examined in this study are affective learning outcomes. This study aims to reveal whether the better social interaction, the better the affective learning outcomes of fifth grade students in SDN throughout Kaliwates Jember District. The population of this research is the fifth grade students of SDN in Kaliwates Jember District. This study is a correlation study with a population of 182 and a sample of 25 students. The main methods of collecting data are questionnaire and observation. To test the research hypothesis using the product moment correlation formula with the help of SPSS 20 at a significance level of 5%. The results of the research analysis obtained the value of r_count> r_tabel (0.748> 0.266) and the coefficient of determination 56%. This shows that social interaction has a contribution of 56% to affective learning outcomes the remaining 44% is influenced by other factors. It can be concluded that the better social interaction, the better the affective learning outcomes of fifth grade students of SDN in Kaliwates Jember District. Keywords: Social Interaction, and Affective Learning Outcomes

scholarly journals PENGARUH KOMPETENSI DAN DISIPLIN KERJA TERHADAP KEPUASAN PELANGGAN DI KANTOR PELAYANAN KEKAYAAN NEGARA DAN LELANG (KPKNL) PALU

2020 ◽  
Vol 4 (2) ◽  
pp. 103-112
Author(s):  
Sri Dwi Ratih Wijayanti ◽  
Lina Mahardiana ◽  
Risnawati Risnawati
Keyword(s):  
Data Analysis ◽  
Linear Regression ◽  
Customer Satisfaction ◽  
Multiple Linear Regression ◽  
Quantitative Research ◽  
Test Results ◽  
Significance Level ◽  
Analysis Techniques ◽  
Regression Test ◽  
The Relationship

This study aims to: know and analyze whether the Competence and Discipline Work simultaneously and partially effect on Customer Satisfaction in the Office of State Assets and Auction (KPKNL) Palu. This study uses quantitative research which is a study that aims to explain the relationship between two or more variables with a sample of 49 customers and data analysis techniques used are multiple linear regression. The results of hypothesis analysis and testing can be concluded that: (1) based on regression test results obtained sig. F of 0.00 <0.05, which can be interpreted that the variable Competence and Work Discipline affect simultaneously to Customer Satisfaction. (2) based on regression test results obtained Competence variables have significance level t sig. 0.010 <α 0.05, which can be interpreted that the variable Competence partially significant effect on customer satisfaction. (3) based on the regression test results obtained variable Work Discipline has significance level t sig. 0,000 <α 0.05, which can be interpreted that the variable Work Discipline partially significant effect on Customer Satisfaction. Penelitian ini bertujuan untuk: mengetahui dan menganalisis apakah Kompetensidan Disiplin Kerjaberpengaruh secara serempak dan parsial terhadap Kepuasan Pelanggan di Kantor Pelayanan Kekayaan Negara dan Lelang (KPKNL) Palu. Penelitian ini menggunakan penelitian kuantitatif yang merupakan penelitian yang bertujuan untuk menjelaskan hubungan antara dua variabel atau lebih dengan sampel 49 pelanggan dan teknik analisis data yang digunakan adalah regresi linear berganda.Hasil analisis dan pengujian hipotesis dapat disimpulkan bahwa: (1) berdasarkan hasil uji regresi diperoleh sig. F sebesar 0,00 < 0,05, yang dapat diartikan bahwa variabel Kompetensidan Disiplin Kerjaberpengaruh secara serempak terhadap Kepuasan Pelanggan. (2) berdasarkan hasil uji regresi diperoleh variabel Kompetensimemiliki tingkat signifikasi t sig. 0,010 < α 0,05, yang dapat diartikan bahwa variabel Kompetensisecara parsial berpengaruh signifikan terhadap kepuasan pelanggan. (3) berdasarkan hasil uji regresi diperoleh variabel Disiplin Kerja memiliki tingkat signifikasi t sig. 0,000 < α 0,05, yang dapat diartikan bahwa variabel Disiplin Kerja secara parsial berpengaruh signifikan terhadap Kepuasan Pelanggan.

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