Critical success factors for campus interaction spaces and services – a systematic literature review

Purpose The purpose of this paper is to create an overview of current literature and identify gaps in what is known about stimulating interaction through spaces and services provided on university campuses. Design/methodology/approach The authors used the preferred reporting items for systematic reviews and meta-analyses (PRISMA) statement methodology for systematic literature review. In total, 3,616 articles were screened, 31 articles were included. Facility Directors from 13 Dutch Universities were asked to define the search terms related to services. Findings Spaces and services were mostly studied separately. The majority of papers (18/31) were based on perceptions (surveys or interviews). The following critical success factors were identified in the literature: geographic proximity, cognitive proximity, scale, transitional spaces, comfort and experience, shared facilities and events, local buzz and networks. These factors are interrelated. The authors present a new relational model, from spaces and services, through interaction to innovation, visualising how the identified papers are related. Research limitations/implications The scope of possible findings may have been narrowed because prior relevant studies were rather limited and as a consequence of the search strategy designed to limit the number of unrelated hits. Some knowledge gaps may not have been identified, as only a few mainstream concepts related to the critical success factors were used for comparison. Nevertheless, the literature review provides a reliable overview of current academic knowledge regarding critical success factors for spaces and services that stimulate interaction on campuses. Originality/value This paper offers a novel perspective by emphasising the relational chain from interaction to innovation, visualising the large diversity in research fields and summarising the critical success factors in the literature.

Geographical Proximity Paradox Revisited: The Case of IT Service SMEs in Poland

Knowledge flow is among the most crucial social processes triggering innovation and regional development. Intercompany knowledge flow among Polish information technology (IT) service small- and medium-sized enterprises (SMEs) is studied in this paper. The main aim is to identify market and technological knowledge flow channels and their spatial scales. Based on information derived from computer-assisted telephone interviews (CATIs), in-depth interviews (IDIs) and data analysis (correspondence analysis and comparative study of spatial structures of knowledge flows), the geographical proximity paradox is tested. It is argued there is a need to move beyond the local buzz–global pipeline dichotomy. Knowledge is acquired at various spatial scales, which enhances the sustainability of the knowledge acquisition process and makes companies, regions and cities more resilient. The multiscalarity of knowledge flows is the most remarkable in the case of private contacts with colleagues from schools or previous workplaces. Spatially diversified study and job experiences of entrepreneurs goes along with return migration. In earlier Central and Eastern European studies, knowledge flow was often defined by the dominance of national (domestic) flow over weak global interactions. Trade relations, especially those occurring on an international scale, represent the most important channel of market and technological knowledge flow for the surveyed companies. The second most important channel is the employment of specialists, which is by far the most frequent and most important on an interregional scale. Due to the small size of surveyed companies, foreign specialists are used least frequently. Instead of using regional business events as a vehicle for knowledge flow, representatives of the IT service sector prefer to attend domestic meetings. In the case of Polish IT service SMEs, the paradox of geographical proximity is better described by the dominance of national over global knowledge flow.

Innovation, Network Capabilities, and Sustainable Development of Regional Economies in China

This paper studies the relationships between network capabilities and innovation development in the context of two types of innovation networks: scientific knowledge networks (SKN) and technological knowledge networks (TKN). Focusing on two types of network capabilities, namely acquisition capability and control capability, the paper uses spatial regime models to compare the impacts of multiple factors on different spatial regimes. The main conclusions are the following. First, as regards SKN, the political-administrative hierarchy has shaped the spatial evolution of acquisition capacity, forming a pattern consisting of three dominant cities (Beijing, Shanghai, Nanjing), three subsidiary cities (Guangzhou, Hangzhou, Wuhan), and multiple lesser centers (Tianjin, Chengdu, Xi’an). Moreover, high control capability cities are mainly clustered in the coastal areas, specifically, one monocentric city (Beijing) and two polycentric metropolises (Shanghai, Wuhan). Second, for TKN, cities with high acquisition and control also are mainly found in coastal areas, with Shanghai and Beijing dominating network capabilities. The model’s analysis confirms the positive effect of network capabilities on innovation development, especially in scientific knowledge networks, and the driver for regional innovation development appears to have shifted from global pipeline (globalization) to local buzz (localized talents). This paper concludes with suggestions regarding network capabilities’ potential to reduce regional inequality and achieve sustainable development of regional economies.

Integrando e ampliando a base teórica da criação de valor por empresas geograficamente concentradas

Esse ensaio teórico visa compreender as fontes de criação de valor por parte das empresas geograficamente concentradas. Seis grupos de recursos do cluster foram identificados, quais sejam: de Produção; de Demanda; de Oferta e Indústrias de Apoio; de Relacionamento no Nível Horizontal; de Relacionamento com as Instituições Locais; e, Global Pipelines. Os cinco primeiros representam as múltiplas interações e fluxos de conhecimentos locais entre as empresas e a atmosfera do cluster (local buzz) e o sexto elemento (global pipelines) representa o reconhecimento dos vínculos externos de relacionamentos, sinalizando que os clusters não são autossuficientes em termos de criação do conhecimento.

Sources of Knowledge in Firms

This is an advance summary of a forthcoming article in the Oxford Research Encyclopedia of Business and Management. Please check back later for the full article. In order to obtain competitive advantages, firms have to make use of knowledge as the main element of their capacities for innovation and management. Innovation is a complex and collective process, resulting from different contexts, socioeconomic aspects, and specificities of firms that create nuanced management and policy implications. Sources of knowledge are varied, as each firm interacts with multiple types of actors to pursue its mission: partners and strategic allies, suppliers, customers, competitors, specialized organizations such as knowledge intensive business services, universities, technology centers, public research organizations, innovation intermediaries, and public administration bodies. Different kinds of knowledge are relevant for the firms, both tacit and codified knowledge. Knowledge needs to be translated into capacity to act. Knowledge generation and absorption can be understood as two sides of the same coin. It is necessary to take into account factors that shape both facets and the relationship between the production, transfer, and valorization of knowledge. Influential factors concerning knowledge characteristics are related to tacitness and to the existing knowledge base. Contextual factors, such as the economic sector, technological intensity, the local buzz, and the insertion in global value chains are essential as environmental enablers for generating and absorbing knowledge. Finally, the internal characteristics of the firm are of crucial relevance, namely the existing innovation culture, leadership, and also the size or internal R&D capacities. These factors reinforce the dynamic capacities of the firm and the decision to engage in open innovation strategies or to give more importance to strategies that protect and codify knowledge, such as industrial property rights.

Family Affairs, Part II

In Chicago, the resourceful Jackson established a livelihood on the South Side, initiated a lifelong involvement in political causes, and generated local buzz as a church singer. In the 1930s and 1940s, she also furthered her career through the pioneering Chicago organizers who founded the National Convention of Gospel Choirs and Choruses (NCGCC) and through the National Baptist Convention (NBC), the largest aggregation of black Christians in the United States. Founded by gospel songwriter Thomas A. Dorsey along with Magnolia Lewis Butts and Theodore Frye, the NCGCC set up the infrastructure for the modern gospel movement while growing Dorsey’s fame. Even more significant was Jackson’s exposure to black Baptists nationwide through the musical activities of the NBC, overseen by Lucie Campbell. Though she gained visibility through these two institutions, over time Jackson built a reputation increasingly independent of both.

The Local and Global Knowledge Dynamics through Communities. The Case of Communities of Makers and Social Entrepreneurs in Barcelona

Previous research has underlined the multiscalar character of the knowledge dynamics that are involved in the localized innovation processes. The article studies two types of communities of practice (CoPs) outside organizations located in Barcelona, by taking a community-based view of their local and global linkages. At the local level, our results show that community members participate in a “local buzz” while engaging in the development of ‘local pipelines’ with other local actors. Similarly, at the global level, local communities exchange knowledge through a “global buzz” generated around networks of practice (NoPs) while creating “global pipelines” with distant actors external to the NoP.

Local Buzz, Global Pipelines and Hallyu: The Case of the Film and TV Industry in South Korea

While the local buzz and global pipeline approach has provided a useful platform for understanding knowledge creation and diffusion in the creative industries, little attention has been paid to the complex dynamics of knowledge flows through time and space. This article examines how the dynamics of local buzz and global pipelines supported Hallyu (translated into English as the ‘Korean Wave’, which refers to the increased popularity of South Korean cultural goods outside of Korea) by analysing the Korean film and TV industry. It is argued that changes in extra-local knowledge linkages offer opportunities for the expansion of the industry, both in domestic and international markets. The main findings indicate that not only did the dynamics of local buzz and global pipelines reconfigure Hallyu but also public support policies, private sector’s exertion and increased demand in the global market promoted Hallyu.

Local Disorder and the Success of Firms in Residential Neighbourhoods

According to economic geography literature, the success of firms is affected by the local context, in particular when firms are socio-spatially embedded. We expect this effect to be stronger when firms face an increase in local disorder. We analysed data on 344 firms (active in retail, eating and drinking establishments, personal services and private education, business services, cultural activities, manufacturing and building) in 108 Dutch residential neighbourhoods, and data on the changes in social and physical disorder of those neighbourhoods, to examine firm success determinants. We find that it is not the degree of disorder that matters to local firms turnover, but rather recent changes in local disorder. More in particular, we find that local firm turnover is negatively affected by an increase in local disorder, but only when a firm depends on daily visits from predominantly local customers. Our results suggest that physical and social local interventions to create safe and clean public spaces will indirectly positively influence local firms and subsequently, the neighbourhood economy. This spill-over effect is promising for both residents, who benefit from local amenities and local ‘buzz’, and local entrepreneurs, whose firm success is stimulated.

Spatial perspectives on knowledge brokers: Evidence from Brussels

Knowledge brokers have emerged as a new type of actors shaping scientific production, influencing science–policy relationships, and thereby contributing to regional competitiveness. Yet, the spatial dimension of these knowledge brokers has received little attention. Using Framework Programme participations in European cities, we analyse and discuss the location strategy of knowledge brokers, highlighting the importance of co-location with the funding source. Our findings show that knowledge brokers are clustered in Brussels, and not elsewhere, to be closer to the European Commission in order to access strategic, informal and tacit information, while contributing to the construction of transnational R&D networks. While this ‘local buzz’ has positive side effects on the regional innovation system of Brussels; knowledge brokers emerge as a new type of spatially clustered actors shaping the distribution of EU funding for ‘European knowledge pipelines’.