Globally 2020 has been a year of great challenges, due to the pandemic triggered by COVID-19, each country has had to face the challenges that have arisen as a result of it, various areas were affected because of this situation and one of them was education although we cannot say that it is the most important if it is an area that has a great impact , from the own school activity of teachers, students and administrators, to the activity in the family nucleus, although the school figures have changed due to the circumstances to a virtual environment to carry out and fulfill all the activities inherent in the learning teaching process, the family dynamics in this adaptation of the school have been significantly affected , among other situations by bringing together students of various educational levels in the same space at home in order to connect to their online sessions. However, this adaptation has presented a few difficulties that limit the educational development of many of the students and which has to do with the provision of the resources available to them to carry out educational work in the best way and properly achieve the expected learnings and the achievement of educational objectives, these difficulties relate to economic and technological inequity. In this sense and with about nine months in this situation, it is concerned to know the difficulties in terms of technological resources that students of the Technological University of Netzahualcoyotl have had, in particular of the carreer of Business Development Marketing Area and that have affected their school performance, through the conduct of quantitative research with a sample applied to 283 students of this area, supported by a questionnaire. With the results, it is intended to have elements to make decisions regarding strategies that contribute to better school performance and to reduce the technological gap of students at the Technological University of Netzahualcoyotl.