Manajemen Krisis dalam Menangani Pipa Gas Meledak Tahun 2015

2020 ◽  
Vol 2 (3) ◽  
pp. 261-280
Author(s):  
Fahmi Syanizar ◽  
Irfan Sanusi ◽  
Encep Dulwahab

ABSTRAK Tujuan penelitian ini adalah untuk menjelaskan tentang proses manajemen krisis dalam menangani pipa gas meledak tahun 2015 yang dilakukan oleh humas PT Star Energy Gheothermal Wayang Windu Bandung. Penelitian ini menggunakan paragdima kontruktivisme, metode kualitatif dan pendekatan studi kasus yang bertujuan untuk mengetahui proses manajemen krisis dalam menangani pipa gas meledak oleh humas PT.Star Energy Gheothermal Wayang windu Bandung. Hasil penelitian menunjukan bahwa manajemen krisis dalam menangani pipa gas meledak tahun 2015 oleh humas PT. Star Energy Gheothermal Wayang Windu Bandung tersebut dimulai dengan tahapan koordinasi penentuan masalah, observasi lokasi, ditemukannya masalah, analisis masalah, selanjutnya melakukan perencanaan dan pemprograman dengan tahapan membuat rencana, perencanaan target, koordinasi perencanaan, konfirmasi, lalu pelaksanaan dan pengkomunikasian didalamnya ada koordinasi pelaksanaan, pelaksanaan penanggulangan krisis, laporan kepada kantor pusat perusahaan, selanjutnya tahapan evaluasi yang dilakukan secar berkala terakhir peran humas kepada masyarakat untuk menyampaikan informasi terkait krisis yang sedang terjadi. ABSTRACT The purpose of this study was to explain the crisis management process in handling gas pipes exploding in 2015 by PT Star Energy Gheothermal Wayang Windu Bandung PR. This study uses the paradigm of constructivism, qualitative methods and a case study approach which aims to find out the process of crisis managementThe results of the study show that crisis management in handling gas pipes exploded in 2015 by public relations company with the coordination of problem determination, location observation, problem finding, problem analysis, then planning and programming with the stages of planning, target planning, coordinating planning, confirmation, then implementing and communicating in there implementation coordination, implementation of crisis response, report to the company's head office, then the evaluation phase is carried out in the last period of the public relations role to the community to convey information related to the crisis that is currently happening.

2018 ◽  
Vol 11 (2) ◽  
pp. 203-213
Author(s):  
Femi Oktaviani

Public Relations has an important role and function in managing business activities. One of which is relied on to develop agro tourism products that can create a branding reinforcement of a product to the public. Performing a public relations strategy is done so that perception value can be well received by the public. This study aims to study the branding strategy of public relation of window Jendela Alam in developing agrotourism products that focus on building trust with stakeholders, conducting external activities and choosing the communication media. This study uses qualitative methods with a case study approach. Data collection techniques used are observation, interviews, and literature studies. The results show that building trust with various stakeholders is needed in strengthening the branding. This can be done with integrity, credibility and capability. External communication is carried out as a means for companies to establish and develop relationships with stakeholders, as well as the use of communication media to publish all forms of the Jendela Alam activities in developing agro-tourism products so that the public knows various information about agrotourism products while strengthening the Jendela Alam agrotourims products.


2020 ◽  
Vol 4 (2) ◽  
pp. 229-248
Author(s):  
Betty Tresnawaty

Public Relations of the Bandung Regency Government realizes that its area has a lot of potential for various local wisdom and has a heterogeneous society. This study aims to explore and analyze the values of local knowledge in developing public relations strategies in the government of Bandung Regency, West Java province. This study uses a constructivist interpretive (subjective) paradigm through a case study approach. The results showed that the Bandung Regency Government runs its government based on local wisdom. Bandung Regency Public Relations utilizes local insight and the region's potential to develop a public relations strategy to build and maintain a positive image of Bandung Regency. The impact of this research is expected to become a source of new scientific references in the development of public relations strategies in every region of Indonesia, which is very rich with various philosophies.Humas Pemerintah Kabupaten Bandung menyadari wilayahnya memiliki banyak potensi kearifan lokal yang beragam, serta memiliki masyarakatnya yang heterogen. Penelitian ini bertujuan menggali dan menganalisis nilai-nilai kearifan lokal dalam pengembangan strategi kehumasan di pemerintahan Kabupaten Bandung provinsi Jawa Barat.  Penelitian ini menggunakan paradigma interpretif (subjektif) konstruktivis melalui pendekatan studi kasus. Hasil penelitian menunjukkan bahwa Pemerintah Kabupaten (Pemkab) Bandung menjalankan pemerintahannya berlandaskan pada kearifal lokal. Humas Pemkab Bandung memanfaatkan kearifan lokal dan potensi wilayahnya untuk mengembangkan strategi humas dalam membangun dan mempertahankan citra positif Kabupaten Bandung.Dampak penelitian ini diharapkan menjadi sumber rujukan ilmiah baru dalam pengembangan strategi kehumasan di setiap daerah Indonesia yang sangat kaya dengan beragam filosofi. 


Public Voices ◽  
2016 ◽  
Vol 11 (1) ◽  
pp. 8 ◽  
Author(s):  
Michelle C. Pautz ◽  
Laura Roselle

Perceptions of government and civil servants are shaped by a variety of factors including popular culture. In the public administration literature the significant role that film and other narrative forms have on citizens’ perceptions is duly noted, and there is ample research on politicians and military heroes in film, but a focus on civil servants remains largely elusive. Among the sparse literature centered on civil servants are studies that employ a case study approach or focus on a few films. In contrast, our research employs a large sample of 150 films. These films comprise the top ten box-office grossing films from 1992 through 2006; therefore we examine the films most likely to have been seen by a majority of movie-watching Americans. More than 60 percent of the films in our sample portray government as bad, inefficient, and incompetent. However, the data on more than 300 civil servants yield intriguing findings. Surprising, in light of the negative depiction of government, is the positive depiction of individual civil servants. Half of civil servants were positively portrayed, and only 40 percent were negatively depicted. Americans may view government negatively, but they see in film positive depictions of how individual civil servants can and do make a positive difference.


2020 ◽  
Vol 2 (2) ◽  
pp. 201-220
Author(s):  
Rina Himaturipa ◽  
Abdul Azis Maarif ◽  
Yusuf Zaenal Abidin

Tujuan dari penelitian ini adalah untuk mengetahui proses pengelolaan dimulai dari pencarian data dan fakta, perencanaan, pengaplikasian program, serta tahap evaluasi. Proses ini merupakan rangkaian dari pengaplikasian konsep four step public relations yang dijalankan oleh humas Kantor Wilayah Kementrian Agama Provinsi Jawa Barat, yaitu tahap fact finding, planning and programming, taking actions and communications, and evaluations. Penelitian ini menggunakan paradigma konstruktivisme , pendekatan kualitatif dan metode studi kasus, mengenai suatu lembaga atau organisasi dengan berupa fenomena yang ada dan terjadi nyata disuatu lembaga atau organisasi. Hasil dari penelitian ini menerangkan bahwa proses pengelolaan website menghasilkan data yang terbagi kedalam dua bagian yaitu fakta primer dan sekunder , setelah data didapatkan selanjutnya perencanaan program aplikasi yang memudahkan publik, lalu pengaplikasian program aplikasi seperti halnya E-MTQ, SIMKAH, dan lain-lain, tahap akhir yaitu evaluasi yang dilakukan seperti Rapat Koordinasi dengan Pemerintah Provinsi dan Kab/Kota. Kata Kunci :  Pengelolaan; Humas; Website       The purpose of this research is to find out the management process, Fact Finding, Planning and programming, Taking Actions and communications, and evaluation stages. This process is a series of applications of the four-step public relations concept run by the PR of the Regional Office of the Ministry of Religion of West Java Province. Researchers also use a case study approach that is about an institution or organization in the form of phenomena that exist and occur real in an institution or organization. The results of this study explain that the website management process produces data which is divided into two parts, namely primary and secondary facts, after the data is obtained then the planning of application programs that facilitate the public, then application of application programs such as E-MTQ, SIMKAH, and others, the final stage is an evaluation conducted such as a Coordination Meeting with the Provincial and District / City Governments. Keywords: Management; PR; Website


2019 ◽  
Vol 7 (2) ◽  
pp. 301
Author(s):  
Thessa Anial John

<p>Abstract</p><p>This article aims to study the bank’s responsibility towards fraud against customer with a case study of Bank Mega Fraud against PT. Elnusadeposito funds. This research is a normative legal research using constitutional and case study approach. The result of this research show that Bank Mega liquefyPT. Elnusadeposito funds carelessly without PT.Elnusa consent is an act against the law. Bank Mega hasfailed to fulfil it’s responsibility towardsthe customer as regulated Article 37 B paragraph (1) UndangUndang Nomor 10 Tahun 1998 concerning banking service that stipulate every bank must guarantee the public funds deposited in the bank concerned The action of Bank Mega has caused losses both material and immaterial loss so that Bank Mega has to give responsibility and compensation for damage and consumer loss according to Article 19 paragraph (2) Undang-Undang Nomor 8 Tahun 1999 regarding consumer protection.</p><p>Keywords: Responsibility; prudential principles; banks; and customers.</p><p>Abstrak</p><p>Artikelini bertujuan mengkaji tanggung jawab perbankan terhadap pembobolan dana nasabah dengan</p><p>studi kasus terhadap Bank Mega dalam kasus pembobolan dana deposito PT.Elnusa, Penelitian ini merupakan penelitian hukum normatif dengan melakukan pendekatan undang-undang dan pendekatan kasus.Berdasarkan hasil dari penelitian dapat disimpulkan bahwa tindakan Bank Mega mencairkan dana deposito milik PT.Elnusa secara tidak hati-hati dan tanpa sepengetahuan PT. Elnusa merupakan tindakan yang melanggar hukum. Bank Mega telah tidak memenuhi kewajibannya terhadap nasabah sebagaimana diatur dalam Pasal 37 B ayat (1) Undang-Undang Nomor 10 Tahun 1998 tentang Perbankan yang menyebutkan bahwa setiap bank wajib menjamin dana masyarakat yang disimpan pada bank yang bersangkutan. Tindakan Bank Mega telah menimbulkan kerugian baik materiil maupun immateriil sehingga Bank Mega selaku pelaku usaha berdasarkan Pasal 19 ayat (2) Undang-Undang Nomor 8 Tahun 1999 tentang Perlindungan Konsumen bertanggung jawab untuk memberikan ganti rugi atas kerusakan, pencemaran, dan/atau kerugian konsumen akibat mengkonsumsi barang dan/atau jasa yang dihasilkan.</p><p>Kata Kunci: Tanggung jawab; prinsip kehati-hatian; bank; dan nasabah.</p>


2020 ◽  
Vol 3 (1) ◽  
Author(s):  
Siti Maimunah Binti Mohd Rijal ◽  
Rukiah Muhammad Ali

This article examined the problem to reduce divorces outside the court. The Malaysian government has established sanctions for the perpetrators. This research was conducted employing a case study approach with descriptive-analysis method. The results showed that the implementation of divorce sanctions outside the Syariah Subordinate Court of Selangor was less effective in reducing divorces. The high number of divorce cases were found in the country of Selangor, increasing by 71.8% of cases from 2012 to 2017. However, the cases in the West Gombak Syariah Subordinate Court has decreased slightly between 2015 and 2017, indicated by only a few cases were registered. Two factors influenced the implementation of divorce sanctions outside the Syariah Subordinate Court. First, the Selangor Islamic Family Law has regulated the divorce law outside the court in a detailed and clear. Still, the socialization for the public was lacking, and the society took this rule seriously so that the sanction implementation for divorce cases outside the court became a legal solution. Second, the high number of divorce cases found outside the court required a legal policy to impose a legal sanction on the perpetrators. Abstrak: Artikel ini mengkaji masalah untuk mengurangi talak di luar Mahkamah, pemerintah Malaysia telah menetapkan sanksi bagi pelaku. Penelitian ini dilakukan dengan pendekatan studi kasus dengan metode deskriptif-analisis. Hasil penelitian menunjukkan bahwa: Pelaksanaan sanksi talak di luar Mahkamah Rendah Syariah Selangor masih kurang efektif dalam mengurangi perceraian. Kasus perceraian ditemukan cukup banyak di negeri Selangor sebanyak 71.8% kasus meningkat dari tegang waktu tahun 2012 hingga 2017 namun kisaran kasus di Mahkamah Rendah Syariah Gombak Barat agak sudah sedikit menurun dari tahun 2015 hingga 2017 hanya ditemukan beberapa kasus yang terdaftar. Faktor-faktor yang mempengaruhi pelaksanaan sanksi talak di luar Mahkamah Rendah Syariah Selangor ada dua. Pertama, Enakmen Hukum Keluarga Islam Negeri Selangor telah diatur hukum perceraian di luar mahkamah secara rinci dan jelas, namun masyarakat masih kurang sosialisasi dan mengambil berat terhadap aturan ini sehingga penerapan sanksi atas kasus talak di luar mahkamah muncul sebagai solusi hukumnya. Kedua, banyaknya temuan kasus talak di luar mahkamah mengharuskan adanya kebijakan hukum berupa penjatuhan sanksi hukum bagi pelakunya. Kata Kunci: Efektivitas, Sanksi, Talak, Luar Mahkamah


2018 ◽  
Vol 1 (1) ◽  
pp. 320
Author(s):  
Sulikah Asmorowati ◽  
Mia Fairuza

The development of tourism on the coast of Pulau Merah Banyuwangi has resulted in the welfare felt directly by the people around the coast. This article discussed the results of development of the Pulau Merah coast by using the inclusive development paradigm, they are consists of benefits, participation, and ecology aspects. This qualitative research has used a case study approach. Data collection was conducted through interviews of 27 informants. The results of this study indicated that in the development of tourism in Pulau Merah, especially the achievement of inclusive development was good. This is caused in three aspects of inclusive development; the aspects of benefits, participation, and ecology are well implemented. The benefits of the development of Pulau Merah have been felt evenly by the people. Community participation of Pulau Merah coast is quite high. The public awareness of the importance of ecology on the coast of Pulau Merah is also high.


2019 ◽  
Vol 4 (2) ◽  
pp. 189-216
Author(s):  
Nopita Sari ◽  
Mila Wahyuni ◽  
Eka M. Taufani

This research is motivated by a phenomenon that occurs in the field of Public Relations (HUMAS) of the Republic of Indonesia Television Public Broadcasting Institution (LPP TVRI) Jambi. A strategy is needed by TVRI Jambi as times change where the interest of television viewers is decreasing due to competition from both private television and new media. The audience follows a style that has value. Therefore it is necessary to have a Public Relations in order to expand public knowledge about what programs exist at TVRI in order to increase the existence of TVRI Jambi. This study uses a qualitative method with a case study approach. Data collection methods used in the form of observation, documentation, and interviews with data analysis techniques, namely data reduction, data presentation, and data verification. The results of this study the authors found that the Public Relations Strategy in promoting TVRI Jambi programs to improve the quality of TVRI programs in the eyes of the public to better understand and know broadcasts on TVRI Jambi therefore Public Relations itself uses a communication strategy Public relations strategy, communication, advertising , sales promotion, publicity , corporate design The problems of Public Relations in promoting LPP TVRI programs in Jambi, weak human resources, PR efforts in promoting LPP TVRI Jambi programs in collaborating with other agencies.


2019 ◽  
Vol 4 (1) ◽  
pp. 566
Author(s):  
Lisa Noviani Maghfiroh

<p>This paper aims to explain e-resources as a provider of information in the National Library of the Republic of Indonesia. In this paper using qualitative research methods descriptive case study approach in the National Library of the Republic of Indonesia with data collection methods through literature review. The result of the discussion is to know the role of e-resources as a provider of quality information and guidelines for accessing e-resources owned PNRI provided for the wider community so that the public and users of National Library of the Republic of Indonesia can obtain the information<br />needed cheap and cheap.</p><p>Keywords : E-resources, Information, National Library of the Republic of Indonesia, PNRI</p>


2021 ◽  
Vol 4 (2) ◽  
pp. 387-412
Author(s):  
Neofytos Aspriadis

This qualitative study analyzes the Greek government’s crisis management practice and public communication efforts during two waves of the COVID-19 pandemic in 2020. Integrating both crisis management theories and the World Health Organization’s pandemic control plans, discourse analysis and case study approaches were taken to analyze how Greek’s key government and public health authorities communicated with the public using different frames and crisis response strategies. Evaluations were conducted to assess the Greek government’s crisis communication procedures and the effectiveness of different rhetorical strategies used as evidenced in public briefings and public speeches.


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