scholarly journals Bagaimana pemasaran jasa pendidikan mempengaruhi pesantren: Efek pada aspek mutu

2021 ◽  
Vol 9 (1) ◽  
pp. 34-42
Author(s):  
Liah Siti Syarifah

Penelitian ini bertujuan menemukan pengaruh pemasaran jasa pendidikan terhadap mutu Pondok Pesantren Syamsul ‘Ulum. Penelitian ini menggunakan pendekatan kuantitatif dengan metode survey. Populasi penelitian ini adalah seluruh pelanggan internal dan eksternal pesantren. Teknik cluster sampling digunakan untuk memilih responden yang terdiri dari santri, guru, pembimbing asrama dan orang tua santri dengan jumlah 220 orang. Teknik pengumpulan data dilakukan dengan angket, wawancara dan dokumentasi. Selanjutnya dilakukan analisis data dengan menggunakan statistik parametrik melalui bantuan software SPSS 25.0 melalui persamaan regresi linear sederhana, apabila nilai thitung<ttabel, maka H0 diterima, tapi apabila nilai thitung > ttabel, maka H0 ditolak. Hasil penelitian menunjukan bahwa thitung > ttabel (10,257>1,971) sehingga H0 ditolak artinya terdapat pengaruh positif dan signifikan pemasaran pendidikan terhadap mutu Pondok Pesantren Syamsul ‘Ulum dengan persentase sebesar 32,7%. Berdasarkan hasil penelitian tersebut dapat disimpulkan bahwa kegiatan pemasaran pendidikan akan meningkatkan mutu Pondok Pesantren Syamsul ‘Ulum. Hal tersebut berimplikasi bahwa Pondok Pesantren Syamsul ‘Ulum seyogyanya memberi perhatian yang serius pada kebutuhan pengguna jasa pendidikan dan jeli melihat segmentasi dan penentuan sasaran.AbstractThis research aims to discover the effect of marketing education services on the quality of Syamsul ‘Ulum Islamic Boarding School. The research populations were internal and external customers of the boarding school. Cluster sampling technique was used to select respondents consisting of students, teachers, boarding supervisors and students’ parents with a total of 220 people. Data collection was conducted by questionnaire, interview and documentation techniques. Then, data were analyzed using parametric statistics through the help of SPSS 25.0 software through a simple linear regression, if the value of thitung<ttabel, therefore H0 is accepted, but if tcount > ttable, therefore H0 is rejected. The results of research showed that tcount > ttable (10.257> 1.971) therefore H0 was rejected, it means that there was a positive and significant influence of education marketing on the quality of Syamsul ‘Ulum Islamic Boarding School with a percentage of 32.7%. Based on the results of the research, it is concluded that educational marketing activities will improve the quality of Syamsul ‘Ulum Islamic Boarding School. This implies that the Syamsul Islamic Boarding School ‘Ulum should give a serious attention to the needs of customers and is keen to see a segmentation and targeting.

2021 ◽  
Vol 4 (2) ◽  
pp. 38-48
Author(s):  
Andalia Roza ◽  
Putri Wulandini ◽  
Arrasidah Nailul Hasanah

Nutritional status is the state of the body as a result of food consumption and use of nutrients nutritional status can also be interpreted as a physical sign caused by a balance between income and expenditure through nutrition through certain variables, namely indicators. The quality of the menu is one of the main things besides service and kitchen cleanliness that must be maintained properly. The purpose of this study is to find out whether there is a relationship between the quality of the menu to the nutritional status of adolescents in the Pondok Ampar Syafa'aturrasul Batu Ampar, Beringin Taluk Kuantan. This type of research is correlated with cross sectional research design. The population in this study were all adolescents in Syafa'aturrasul Islamic Boarding School with a total of 800 inhabitants. The sample used was 267 students. The sampling technique is to use cluster sampling technique. The research instrument used observation sheets. The data obtained was processed by univariate and bivariate data analysis. The results obtained p value 0.27 means p value> 0.05, it can be concluded that there is no significant relationship between the quality of the menu on the nutritional status of adolescents in the Gyafa'aturrasul Islamic boarding school in Beruk, Taluk Kuantan. It is expected that the cottage together with parents work together to prevent and provide health education on good nutritional status for adolescence.


2020 ◽  
Vol 8 ◽  
pp. 205031212094512
Author(s):  
MaryJoy Umoke ◽  
Prince Christian Ifeanachor Umoke ◽  
Ignatius O Nwimo ◽  
Chioma Adaora Nwalieji ◽  
Rosemary N Onwe ◽  
...  

Background: Patient satisfaction is an essential parameter in the assessment of quality of care and healthcare facility performance. Objective: To investigate patients’ satisfaction with quality of care in general hospitals in Ebonyi State, South East, Nigeria, using the SERVQUAL. Methods: A cross-sectional descriptive study design was employed on a sample of 400 patients using a 27-item structured open-ended patients’ satisfaction questionnaire with a multi-stage cluster sampling technique. Patients included in the study were those who must have come for an outpatient clinic within the period, be 18 years and above, and those who gave consent to participate. Of 400 questionnaires administered, 396 (99%) were retrieved. SPSS version 20 was used for data analysis. Descriptive statistics, such as frequencies, percentages, mean score ( x), and standard deviation, were employed for interpretation. Results: Out of 396 patients, 156 (39.4%) were male and 240 (60.6%) were females. Most patients were 18–39 years (233 (58.8%)), had secondary education (139 (35.1%)), married (221 (55.8%)), earned <18,000 (170(42.9%)), and were traders (136 (34.3%)). Patients were satisfied with tangibility (2.57 ± 0.99) and reliability (2.84 ± 0.95) and very satisfied with responsiveness (3.06 ± 0.63), assurance (3.07 ± 0.63), and empathy (3.12 ± 0.57). Conclusions: Patients were satisfied with the quality of care. However, satisfaction was highest with empathy and lowest with tangibility. Thus, managers should focus their quality improvement efforts on areas of the neat appearance of health workers, waiting facilities for attendants and patients, and hygienic conditions at the hospital. Also, biannual assessment of patients’ satisfaction should be done and the results generated use judiciously to provide a platform for health sector reform.


Author(s):  
Shweta Gupta

Teachers have a pivotal role in our education system. However, inefficiency in teachers can affect the very foundation of this education system and which in turn will lead to the downfall of society and the nation. It is well said that the quality of education depends on the quality of teachers, so it is essential to prepare a quality teacher. As the teacher acts as transmitter of knowledge, motivator, and manager so it is dire need to train the prospective teacher in Life skills.  According to WHO life skills have been defined as “the abilities for adaptive and positive behaviour that enables individuals to deal effectively with the demands and challenges of everyday life”. The  present study include ten Life skills as suggested by WHO i.e. Self-awareness skill, Interpersonal skill, Effective Communication skill, Problem Solving, Decision Making, Critical Thinking, Creative Thinking, Coping with Stress, Coping with Emotion, and Empathy. A descriptive survey method is used for this study. The data of 100 pre-service teachers in which 40 female and 60 male pre-service teachers, were collected by random cluster sampling technique from two B.Ed. colleges of Ghaziabad affiliated to C.C.S. University Meerut in Ghaziabad district. Moreover, t-test is used as a statistical technique to compare the life skills between male and female pre-service teachers. However, the investigator found no significant difference between the male and female pre-service teachers in their Life Skills.


2017 ◽  
Vol 5 (2) ◽  
pp. 91
Author(s):  
Sumarni Sumarni

<em>Ministry of Health of the Republic of Indonesia to set out five key issues related to safety in the hospital, the Patient Safety, worker safety, the safety of buildings and equipment in hospitals that could have an impact on Patient Safety and personnel, safety of the environment that have an impact on environmental pollution and safety businesses Hospital related to the survival Hospital. Management of patient safety plays an important role in improving the quality of health services. Patient safety is the efforts of service that prioritizes patient safety. The research was conducted at Ibn Sina Hospital, the type of research is cross sectional study is a draft that examines the dynamics of the correlation between the independent variables (patient safety) and the dependent variable (improving the quality of health services) at the same time. Respondents that all officers in the field of medical care and support services at Ibn Sina Hospital. The sampling technique used is random cluster sampling technique with a population of 402 respondents sampled 304 respondents. Based on interviews with the respondents stated that the higher the safety of the patient, the better the quality of a hospital, when a patient is exposed to the incident then it will switch to other hospitals, patient safety and quality are positively correlated Hospital. The results showed that no respondents (0%) the implementation of Patient Safety classified as very weak. The percentage of respondents to the implementation of Patient Safety is very strong, strong, moderate and weak amounted to 12.25% (30 respondents), 71.57% (224 respondents), 15.69% (39 respondents) and 0.49% (11 respondents ). Based on these results it is known that the majority of respondents ie 71.57% (224 respondents) is the implementation of the Patient Safety category are classified as strong, so it can be concluded that the implementation of Patient Safety at Ibn Sina Hospital relatively strong. Based on the dimensions of most of the dimensions Implementing Patient Safety at Ibn Sina Hospital is high with dimensions on the dimension of cooperation is highest in units amounted to 97.10%.</em>


2018 ◽  
Vol 18 (2) ◽  
pp. 149-166
Author(s):  
Sulbani Sulbani ◽  
Mukhtar Mukhtar ◽  
Hidayat Hidayat

The commitment of a high school principal can lead to the success of the work of educational organizations by improving the quality of education. The leadership commitment of the Sa’adatuddaren Islamic Boarding School in the management of the Package B or Equality Education Program in Pelayangan District, Jambi City was examined using qualitative methods. The purpose of this study was to review the commitment of the leaders of the Sa’adatuddaren Islamic Boarding School in the management of the Package B Equality Education Program. Data collected through observation, interview and documentation techniques. Determination of research subjects using purposive sampling technique. Data analysis techniques were carried out by reducing data, presenting data and drawing conclusions as well as verifying the reliability of the results obtained by the technique of extension of participation, accuracy of observations, data triangulation and advisory consultation. Based on the data obtained, the commitment of the Sa’adatuddaren leadership in the management of the Package B Equality Education Program at the  Islamic Boarding School still low action. There is no priority scale for the improvement of the Package B Equality Education Program annually


2021 ◽  
Vol 4 (1) ◽  
pp. 28-42
Author(s):  
Aulia Fauziah ◽  
Ahmad Riyadi ◽  
Nurul Hamidah

Service quality based on education to evaluate student satisfaction at MIS Mathlail Khoir. The purpose of this study was to examine the effect of the quality of educational services on student satisfaction as well as to explain the quality of educational services and student satisfaction. The method used is a quantitative method with descriptive analysis with a population of 405 students and the sampling technique is cluster sampling of 100 students assigned to students in class V and class VI. These instruments are observation, documentation, and questionnaires. The data analysis method was carried out using correlation techniques and simple linear regression with the help of SPSS 26 software. The results showed that the quality of education services and student satisfaction in the school was said to be high with a mean value of X 75.83 while Y was 48.34. And shows that there is a significant influence between the quality of education services on student satisfaction from the regression equation obtained by Y'= 33.889+0.191X showing that there is a positive or unidirectional relationship, based on the calculation of the coefficient of determination of 10.5% while 89.5% is influenced by other variables not examined.


2018 ◽  
Vol 7 (2) ◽  
pp. 134
Author(s):  
Indarto Candra Yoesmanam

Knowledge of the people and businesses that increase would be so many impacts generated by used biohazard ingredients on cosmetics, resulting in the increasing the level of awareness of concern for the importance of the healty. It was addressed by marketers to perform marketing activities of the healty, so that the term green marketing. One of them by launching green products. Melilea is organic corporate the launching organic products in Indonesia. The innovation organic cosmetic,give impact on consumer behavior in increase the knowledge and perception of the products that can influence consumer purchase intentions.This research aims to analyze and discuss the influence of product knowledge and perception quality of product on organic cosmetics Melilea to purchase intentions. The type of this research is quantitative. The sampling technique that used was snawball sampling with sample size of 110 respondents. Statistics analysis used was multiple linear regression to know level of the influence.The results showed that the the influence of product knowledge and perception quality of product on purchase decision is 20.3% that value koefisian determination (adjusted R2), while the remaing 79.7% is influenced by other variables outside of research. In this study, dominant influence internet product knowledge with values is 0,291 while the perception quality of product variables with value is 0,122. 


Author(s):  
Bisman ◽  
Muchlis Hamdi ◽  
Aries Jaenuri ◽  
Kusworo

Tujuan penelitian ini untuk menganalisis pengaruh partisipasi masyarakat dan kinerja pengelola terhadap kualitas pelayanan Penyediaan Sarana Air Minum dan Sanitasi Berbasis Masyarakat di Kabupaten Rokan Hulu. Populasi yaitu masyarakat yang memanfaatkan program Pamsimas dari tahun 2008 hingga 2018 sebanyak 14.605 kepala keluarga yang tersebar sebanyak 111 desa di Kabupaten Rokan Hulu. Jumlah sampel menggunakan rumus Slovin sebanyak 390 orang responden, dan teknik pengambilan sampel secara cluster sampling. Pengambilan informasi dari tanggapan responden menggunakan kuesioner denganskala likert dan dianalisis dengan regresi linear berganda. Hasil penelitian menunjukan partisipasi masyarakat dan kinerja pengelola berpengaruh positif dan signifikan terhadap kualitas pelayanan baik secara parsial maupun secara simultan.  AbstractThe purpose of this study was to analyze the effect of community participation and manager's performance on the quality of service provision of Community-Based Drinking Water and Sanitation Facilities in Rokan Hulu Regency. The population is the people who use the Pamsimas program from 2008 to 2018 as many as 14,605 heads of family spread out as many as 111 villages in Rokan Hulu Regency. The number of samples using the Slovin formula were 390 respondents, and the sampling technique was cluster sampling. Retrieval of information from respondents' responses using a questionnaire with a Likert scale and analyzed by multiple linear regression. The results showed that community participation and manager's performance had a positive and significant effect on service quality, either partially or simultaneously.


2021 ◽  
Vol 15 ◽  
pp. 117863022098855
Author(s):  
Yohannes Tefera Damtew ◽  
Binyam Negussie Desta ◽  
Adey Sileshi

Introduction: Environmental health (EH) services have a long history in Ethiopia, but data on environmental health services quality and the magnitude of environmental health professionals’ engagement has never been addressed. This study was conducted to assess the quality of environmental health services in different sectors and professionals’ level of engagement in Eastern Ethiopia. Methods: Institution based cross-sectional mixed study design was implemented. A cluster sampling technique was employed to select 83 participants. Data were collected using a pretested questionnaire and an interview guide. Descriptive, bivariate, multivariate, and thematic analysis was carried out. Results: Professionals’ performance in most services were reported to be average or low. Only 19.5% of participants responded as having good satisfaction in their job. The multiple logistic regression analysis showed factors associated with selected environmental health services. The odds of identifying environmental problems was associated with profession (adjusted odds ratio (AOR): 4.1; 95% confidence interval (CI): 1.3-7.6) and level of education (AOR: 3.1; 95%CI: 0.9-5.9). The factors contributing to introducing innovative solutions to EH problems were type of institution (AOR: 3.1, 95%CI = 1.6-9.3), profession (AOR: 3.4, 95%CI = 1.1-12.2), and level of support and emphasis offered (OR: 5.6, 95% CI = 2.2-11.9). Level of job satisfaction was also associated with the above-mentioned independent variables. Conclusion: The current study showed low level of professionals’ engagement and factors associated with the quality of environmental health services in different sectors. Therefore, Ethiopian Federal Ministry of Health and other concerned ministries, agencies, and authorities should intervene accordingly to improve the service and level of professionals’ engagement.


Author(s):  
Muhammad Rizkita

The purpose of this research is to describe the level of academic stress and peer-support among students; in boarding school with house system; and to analyze the role of peer-support to students’ academic stress in boarding school with house system. Peer-support is measured by Child and Adolescent Social Support Scale-Academic (CASSS-A) with Cronbach α =. 97 (Sonia, 2014) as an independent variable and academic stress is measured by Educational Stress Scale for Adolescents (ESSA) with Cronbach α =.82 (Sun, 2012) as a dependent variable. Data collection was carried out at SMAN Sumatera Selatan as one one of boarding school that implements a house system in Indonesia with 60 out of 300 students as a sample in this research. Researchers use a cluster sampling technique. The result of this research shows that peer-support is on an average level; academic stress is on an average level that analyze by descriptive analysis technique. Simple linear analysis techniques are used as inferential analysis which shows that there is no effect of peer-support to students’ academic stress in a boarding school with house system, in other words, Ha in this research is accepted. As the researcher evaluated the result of this research, self-efficacy found as a mediator variable between social support (peer support, parent support, and teacher support) to students’ academic stress in a boarding school with house system and become a recommendation for upcoming research.


Sign in / Sign up

Export Citation Format

Share Document