scholarly journals TESTIMONIE VERSUS DEFAMATION : EDUKASI BATASAN PENCEMARAN NAMA BAIK DAN PENDAPAT KONSUMEN DALAM MARKETPLACE

2021 ◽  
pp. 247
Author(s):  
Putri Purbasari Raharningtyas Marditia ◽  
Yasyfa Silmianra Hafizha
Keyword(s):  
Community Service ◽  
Consumer Protection ◽  
Rating Scale ◽  
Educational Video ◽  
The Public ◽  
Consumer Protection Act ◽  
Good Reputation ◽  
The Right ◽  
Online Buying

Marketplace connects sellers and buyers in conducting online buying and selling activities. One of the factors that influence consumers to buy an item from a seller is the assessment given by previous buyers in the form of ratings (in the form of stars with a rating scale of 1 to 5) and reviews. Criticisms written by previous buyers are often a consideration for potential buyers to buy the item from the seller, especially if the criticism relates to the quality of the product and the suitability of the product with the description written by the author. In addition, the reputation of the seller is also a consideration for potential buyers in buying an item from the seller. Nevertheless, the buyer as a consumer has the right to write an honest review in accordance with his experience of buying goods from the seller. However, it will be a problem if the rights of the buyer or consumer in the provisions of Article 4 letter d of the Consumer Protection Act are used without being accompanied by their obligations as a buyer or are used excessively to violate the seller's right to have a good reputation. So it is necessary to educate the public regarding this phenomenon. Methods of implementing community service activities by conducting workshops through the Youtube Platform. So that through this Educational Video uploaded on YouTube media, at least it can educate the public to become smart people in media, namely: one's ability to access, analyze, evaluate, and communicate information in various forms of media and one's ability to think critically in accepting a information.Marketplace menghubungkan penjual dan pembeli dalam melakukan kegiatan jual beli secara online. Salah satu faktor yang mempengaruhi konsumen untuk membeli suatu barang dari penjual adalah penilaian yang diberikan oleh para pembeli sebelumnya yang berupa ratings (yang berupa bintang dengan skala penilaian 1 sampai 5) dan ulasan. Kritik yang dituliskan oleh para pembeli sebelumnya seringkali menjadi pertimbangan bagi calon pembeli untuk membeli barang tersebut dari penjual, terutama apabila kritik tersebut berkaitan dengan kualitas produk dan kesesuaian produk dengan deskripsi yang dituliskan penulis. Selain itu, reputasi penjual juga menjadi pertimbangan calon pembeli dalam membeli suatu barang dari penjual tersebut. Meskipun demikian, pembeli selaku konsumen berhak untuk menuliskan ulasan jujur sesuai dengan pengalamannya membeli barang dari penjual. Namun akan menjadi masalah apabila hak pembeli atau konsumen dalam ketentuan Pasal 4 huruf d Undang-Undang Perlindungan Konsumen tersebut digunakan tanpa disertai dengan kewjibannya sebagai pembeli atau digunakan secara berlebihan hingga melanggar hak penjual untuk memiliki reputasi yang baik. Sehingga perlu dilakukan Edukasi masyarakat terkait fenomena tersebut Metode pelaksanakan kegiatan pengabdian kepada masyarakat dengan  melakukan Workshop melalui Platform Youtube. Sehingga melalui Video Edukasi yang diunggah dalam media yotube ini setidaknya dapat mengedukasi masyarakat untuk menjadi orang-orang yang cerdas dalam bermedia adalah : kemampuan seseorang untuk mengakses, menganalisis, mengevaluasi, dan mengkomunikasikan informasi dalam berbagai bentuk media dan Kemampuan seseorang untuk berpikir kritis dalam menerima sebuah informasi.

PENGUATAN MEMBACA KITAB KUNING MENGGUNAKAN METODE BITHAQATIL JUMAL PADA PESANTREN MU’ALLIMIN MUHAMMADIYYAH SAWAH DANGKA KAB. AGAM, SUMATERA BARAT

2021 ◽  
Vol 9 (2) ◽  
Author(s):  
Adlan Sanur Tarihoran ◽  
Muhamad Rezi
Keyword(s):  
Community Service ◽  
Language Skills ◽  
Boarding School ◽  
Boarding Schools ◽  
Arabic Language ◽  
Service Activity ◽  
Adequate Quality ◽  
The Right ◽  
Islamic Values

One of the great traditions in Islamic education institutions in Indonesia is teaching by transmitting Islamic values as found in classical books written centuries ago. The majority in Indonesia, the classic book is better known as the Kitab Kuning. Teaching with the Kitab Kuning is usually done in Islamic Boarding Schools. Examining Kitab Kuning requires qualified Arabic language skills at least passively. Unfortunately, not all Islamic boarding schools that have a variety of superior programs in certain fields, are weak in the field of studying Kitab Kuning. One of them is the Islamic Boarding School Mu'allimin Muhammadiyyah Sawah Dangka which has the flagship Tahfizh Alquran program but is weak in the study of Kitab Kuning. One of the main factors is the lack of adequate quality of human resources. For this reason, this community service activity aims to provide training while introducing new, lightweight methods in learning Arabic, namely the Bihaqatil Jumal method. This method emphasizes learning Arabic using the right brain. After a series of community service activities, teachers and Islamic boarding schools felt helped and gained new experiences in learning Arabic methods to study Kitab Kuning. In addition, both the assisted object and the resource person requested that this kind of community service be continued.

scholarly journals KINERJA LEMBAGA PERWAKILAN RAKYAT DAERAH (Studi Deskriptif Kualitatif Di DPRD Kota Bengkulu)

2015 ◽  
Vol 1 (2) ◽  
Author(s):  
Harius Eko saputra
Keyword(s):  
Mass Media ◽  
Public Service ◽  
Public Services ◽  
Research Seminar ◽  
Factors Affecting ◽  
The Public ◽  
Current Implementation ◽  
The One ◽  
The Right

Almost every day, in various mass media, especially in newspapers, it is found that there are so many complaints and unsatisfactory opinions from the community, as the customer, towards the current implementation of public service. These complaints and unsatisfactory opinions can describe how bad the quality of the current public service is, which is benefited by the community. It may be the right time for the community to be treated as citizens, who will have rights and give priority to their rights for being served afterwards. They are not anymore being considered as clients who previously have no any choice in choosing and in determining what kind of service that they really want to. There are so many results from research, seminar and writings that are conducted by experts in which their works talk about the implementation of a good and qualified public service. Currently, however, the qualified public service has not yet implemented as should have been. The implementation of public service still acts as however it please to be and only emphasize on its own interest without considering the consumer’s importance as the party that should really be served as well as possible. For this reason, a research, which is done in Service Integrated Unit of the Jember Regency, tries to find out any factors affecting quality of the public services. The main core of the public service implementation is the quality of norm of the service executor. The matter that should be realized is that the executor is the person who should serve for the community, and the community is the one who should be served as well as possible.Keywords: Implementation of public service, legislatif

scholarly journals Politics and Political Participation of “Grass-Roots” in General Election 2019, Bandar Selamat Regency, Medan, Indonesia

2019 ◽  
Vol 2 (1) ◽  
Author(s):  
Rehia K. Isabella Barus ◽  
Armansyah Matondang ◽  
Nina Angelia ◽  
Beby Masitho Batubara
Keyword(s):  
Political Parties ◽  
Political Participation ◽  
General Election ◽  
The Political ◽  
The Public ◽  
Grass Roots ◽  
The People ◽  
The Right ◽  
Two Stages

Ahead of the 2019 general election which is divided into two stages, namely the Legislative election and the Presidential election. This event is the right moment to find out the political participation of the people at the grass-roots level while at the same time seeing the interaction between the people in the grass-roots and political parties. The interaction that wants to be seen is what forms of political behavior and community participation at the grassroots, as well as how political parties behave in interacting with this community. Then the important point that is also seen is how political parties behave in involving and seeking to raise support from the community. In the end, through this research, it will be known the quality of political participation from the public and electoral political parties in 2019.

scholarly journals Menuju Kampung Bersinar dengan Pelatihan Kreasi Tanaman Hias bagi Ibu-Ibu PKK di Kelurahan Gadang Kota Malang

2020 ◽  
Vol 1 (2) ◽  
pp. 38
Author(s):  
Ernaning Setiyowati ◽  
Nunik Junara ◽  
Prima Kurniawaty
Keyword(s):  
Action Research ◽  
Participatory Action Research ◽  
Community Service ◽  
Ornamental Plants ◽  
Community Action ◽  
Ornamental Plant ◽  
Participatory Action ◽  
The Public ◽  
New Knowledge

Malang City has an annual program of activities for villages namely Kampung Bersinar (Clean, Healthy, Beautiful, Beautiful and Neat). One of the areas that have greening problems is RW 04, Gadang, Malang City on the banks of the Brantas river. Lack of greening in this area causes this area to be prone to landslides because the area is very contoured. That's why the focus of community service is to educate the public in the field of greening to improve the quality of the environment in the area. The method used is Participatory Action Research (PAR) which involves community action in its activities. The activity carried out was to train the creation of ornamental plants in the form of spheres growing to PKK women in RW 04, Gadang, Malang. The results of this activity are PKK mothers who have new knowledge by making ornamental plant creations that can be applied in the area so that it will improve the quality of the green environment in the area..

scholarly journals ROLE FORENSIC TRADE ANALYSIS WHILE HEARING CONSUMER PROTECTION CASES

2019 ◽  
Vol 19 (1) ◽  
pp. 406-416
Author(s):  
O. Dontsova ◽  
G. Sich
Keyword(s):  
Consumer Protection ◽  
Human Life ◽  
Poor Quality ◽  
The State ◽  
The European Union ◽  
Goods And Services ◽  
Consumer Rights ◽  
Major Player ◽  
The Right

This article content is aimed at characterization of urgent problematic issues, which are connected with determining the place of forensic expertise in cases related to the protection of consumer rights and the development of ways of solving emerging problems. The article emphasizes that in accordance with the current legislation, consumers have the right to protect their rights to the necessary quality, safety of goods and services, as well as the right to compensation for losses caused by goods of inadequate quality, dangerous to life and health, etc. It is determined that the main control in the sphere of trade is exercised by the State Service for Product Safety and Consumer Protection, and it is established that the problems are the inability of this service to carry out an instant check on a consumer complaint of a particular point of sale. At the present stage, the problem of citizens' rights including rights in the sphere of consumption, is extremely urgent, because accession of Ukraine to the European Union requires the application of European standards of product quality. In developed country, the consumer is a major player in market relations, which is focused on the production and improvement of the quality of goods and services. The application of sanctions to sellers, manufacturers of poor-quality products does not always give the necessary effect, because usually an unscrupulous manufacturer (seller, executor) pays a fine and continues to provide poor quality services, to supply products that are dangerous to life and health. Important factor in improving the quality of products and services provided is the legal knowledge of consumers themselves in protecting their rights. Consumer rights have a prerogative over the rights of sellers and producers, since human life and health under the Constitution of Ukraine is a fundamental value of the state. The authors described the actions that the consumer should take to protect their violated rights, and emphasized that in cases where the consumer seeks to restore justice for this issue, he should ask an expert institution to perform a forensic trade research.

scholarly journals PERLINDUNGAN HUKUM PADA TINDAK PIDANA E-COMMERCE

2019 ◽  
Vol 18 (2) ◽  
pp. 215
Author(s):  
Dewi Setyowati ◽  
Candra Pratama Putra ◽  
Ramdhan Dwi Saputro
Keyword(s):  
Electronic Commerce ◽  
Consumer Protection ◽  
Legal Protection ◽  
Legal Basis ◽  
Electronic Evidence ◽  
Consumer Protection Act ◽  
Consumer Rights ◽  
Correct Information ◽  
Electronic Transactions ◽  
The Right

<p class="Normal1"><em>In executing a transaction to buy goods or services online, are required to be clear that the information will not cause consumers to lose. In terms of protecting the consumer, in Act No. 8 of 1999 on Consumer Protection, hereinafter called the Consumer Protection Act are one of the rights that are consumers, namely the right to correct information, clear and honest about the condition and guarantee of the goods and / or services , Then the rights for compensation, restitution and / or compensation, if the goods and / or services received are not in accordance with the agreement or not as it should be. This paper raises issues about how the legal protection of fraud in electronic commerce(e-commerce).The author will describe the victim in electronic commerce according to the study of victimology, the obligation of businesses on the products that will be offered electronically, protection of consumer rights in the conduct of electronic transactions and witnesses of crime that can catch the perpetrators of fraud in electronic transactions. Be consumers must be careful in making transactions although there has been a real UU ITE greatly assist consumers in electronic transactions and utilization activities in the field of information technology and telecommunications (ICT). Previously this sector has no legal basis, but is now increasingly clear that other forms of electronic transactions can now be used as a legitimate electronic evidence.</em></p><em><br /></em>

scholarly journals La incidencia del elemento ambiental en las políticas públicas de ordenación territorial

REVISTARQUIS ◽  
2016 ◽  
Vol 5 (2) ◽  
Author(s):  
Erick Solano Coto
Keyword(s):  
Costa Rica ◽  
Environmental Protection ◽  
Environmental Factor ◽  
The Public ◽  
Calidad De Vida ◽  
Legal Perspective ◽  
Negative Impacts ◽  
Article 50 ◽  
The Right

ResumenEn Costa Rica, durante el siglo XX, tanto la ordenación territorial como las políticas ambientales y sus respectivos instrumentos de implementación resultaron ineficientes o insuficientes para evitar, o cuando menos reducir, los impactos negativos que generan, sobre el ambiente, las diversas actividades desarrolladas por el ser humano. Sin embargo, durante las últimas dos décadas -principalmente, a partir de la reforma al artículo 50 de la Constitución Política, en 1994, que consagró el derecho a un ambiente sano y ecológicamente equilibrado- encontramos esfuerzos legislativos, administrativos y comunitarios, encausados a lograr una adecuada armonía entre las actividades humanas, la protección del ambiente y el crecimiento ordenado de las ciudades. Sin lugar a dudas, el elemento ambiental ha adquirido una creciente relevancia en el país, a lo largo de los últimos veinte años, que se ha visto reflejadaen la promulgación de leyes y reglamentos, que buscan tanto consagrar la protección ambiental, como suplir la ausencia, ya se directa o indirectamente, de normas jurídicas de naturaleza urbanística.Determinar con mayor precisión, desde la perspectiva jurídica, la incidencia del elemento ambiental en la ordenación territorial y la planificación urbana, a través de las acotadas normas y a su vez, de las políticas públicas y sus instrumentos de implementación, se convierte en el objetivo del presente artículo; buscando, a su vez, ofrecer un análisis sobre las resoluciones, tanto adminstrativas como judiciales, que permita identificar sus alcances y afectación -positiva o no- sobre las Administraciones Públicas y los ciudadanos. Lo anterior, con la finalidad de reconocer sus efectos y definir, de cara al futuro, cuáles aspectos se pueden y deben mejorar, en aras de lograr la consecución de una cohesión socioeconómica y un desarrollo sostenible pleno, que repercuta en una mejor calidad de vida para la población costarricense. AbstractDuring the twentieth century in Costa Rica, spatial planning and environmental policies, as well as their implementation tools, proved they have been inefficient or insufficient to avoid, or at least, to reduce, the negative impacts produced over the environment by the multiple activities developed by humans. However, during the past two decades -mainly, since article 50 of the Constitution was modified in 1994, enabling the right to enjoy an ecologically balanced and wholesome environment- we can find legislative, administrative and communitarian efforts, looking forward to an adequate harmony amid human activities, environmental protection and cities organized development. Without a doubt, the environmental factor has acquired an increasing relevance in the country during the last twenty years. This has been materialized by the enactment of laws and bylaws, trying to achieve not only environmental protection, but also support - direct or indirectly - the absence of urbanistic laws and regulations.To determine with accurate precision, from a legal perspective, the incidence of the environmental factor in spatial and urban planning, through the mentioned laws and bylaws, the public policies and their implementation tools, is the purpose of this paper; and also, to offer an analysis about the administrative and judicial decisions, that may allow the identification of the results - positive or not- over the Public Administrations and the citizens. The later, with the aim to recognize their effects, and define towards the future, which bearings may and must be improved. This in order to conquer a social economic cohesion and a plain sustainable development that will positively affect citizens’ quality of life.

scholarly journals Juridical Analysis of Protection of Bank Customers from Skimming Action Reviewed from Consumer Protection Law

2019 ◽  
Vol 6 (4) ◽  
pp. 546
Author(s):  
Nor Hazrina ◽  
Yulfasni Yulfasni ◽  
Delfianti Delfianti
Keyword(s):  
Consumer Protection ◽  
Banking Sector ◽  
Service Providers ◽  
Legal Protection ◽  
Primary Data ◽  
Literature Study ◽  
Banking Services ◽  
Consumer Protection Act ◽  
Automatic Teller Machine ◽  
The Right

Today technology is growing rapidly including in the banking sector, banks as service providers continue to provide services to facilitate customer transactions, one of which is in the form of an ATM machine (Automatic Teller Machine), besides that customers as consumers in banking services also have the right to get comfort and security for funds entrusted by the customer to the bank, and also the bank is obliged to provide protection and safeguard against crime by third parties with skimming mode, as stipulated in the consumer protection law. The method in this research is normative juridical research. Research data were collected through literature study and interviews with resource persons to obtain primary data and literature studies to obtain primary data. The focus of this research is to find out how the Protection of Bank Customers From the Act of Skimming Viewed from the Consumer Protection Regulation. The results of the study indicate that the form of legal protection for bank customers from acts of skimming in terms of the Consumer protection Act that is legal protection and direct protection, and if there is a skimming action that is detrimental to the customer, and it is proven that there is no element of negligence from the customer, the bank will provide compensation for the amount of money lost.

scholarly journals Efektifitas Fungsi Badan Kepegawaian Daerah Kabupaten Gorontalo dalam Penyelenggaraan Penerimaan Calon Pegawai Negeri Sipil

2018 ◽  
Vol 1 (1) ◽  
pp. 50
Author(s):  
Nurwita Ismail
Keyword(s):  
Quality Of Service ◽  
Sociological Research ◽  
Legal Research ◽  
The Public ◽  
The People ◽  
Public Expectation ◽  
The Republic ◽  
The Right ◽  
Basic Philosophy

In essence the right of everyone to get the same job and opportunity in government, is one of the instruments in trying to improve prosperity and prosperity of the people. This corresponds to the basic philosophy of the state summarized in Pancasila, where the five precepts of Pancasila should be viewed as one unified whole. Even has been translated in the Constitution of the Republic of Indonesia (UUD) Year 1945, as well as a constitutional basis in governance, nation and state.The importance of Gorontalo Regency Government / related agencies especially Regional Personnel Agency (BKD) performs acceptance in accordance with the mechanisms stipulated in several Laws and Regulations in particular PP. 43 of 2007, with the expectation that the quantity of civil servants can dominate the quality so that the public expectation of the quality of service and the acceleration of regional development can be fulfilled. Type of research Sociological Juridical. Juridical Sociological Research is a legal research that combines the research of normative law and sociological law research.

scholarly journals Forms of consumer protection

2021 ◽  
Vol 59 (3) ◽  
pp. 227-267
Author(s):  
Dragan Vujisić ◽  
Milan Rapajić
Keyword(s):  
Dispute Resolution ◽  
Consumer Protection ◽  
Alternative Dispute Resolution ◽  
Administrative Procedure ◽  
Consumer Protection Act ◽  
Civil Proceedings ◽  
The Law ◽  
Administrative Proceedings ◽  
The Right ◽  
Judicial Protection

The authors point to the plurality of forms of consumer protection. Private law form of consumer protection is individual protection in civil proceedings. The protection of the collective interests of consumers in most European legal systems is achieved through litigation. The Consumer Protection Act entrusts the protection of the collective interests of consumers to administrative bodies, which is realized in administrative proceedings, whose rules are characterized by considerable differences in relation to the rules provided by the Law on General Administrative Procedure. A significant unit is dedicated to the mechanism of alternative dispute resolution, especially arbitration and mediation. The shortcomings of the Law on Consumer Protection regarding certain contradictory provisions are pointed out. The legislator stimulates alternative dispute resolution, and on the other hand stipulates that contracting one of these methods does not affect the right to judicial protection. The paper also analyses the inspection.

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