scholarly journals Dampak Pelayanan Gofood Terhadap Penjualan Unit Usaha Mikro Makanan Lokal Mitra Gofood di Kota Bandung

2021 ◽  
Vol 6 (2) ◽  
pp. 251-262
Author(s):  
Salman Hafidz ◽  
Caria Ningsih ◽  
Ilham Fajri

At this time the digital world has entered all sectors of life, the tourism sector for example with the google maps application to show tourist locations, hotel booking applications, and online transportation applications and food delivery services. Gofood is one of the food delivery services found on the Gojek application. With the presence of Gofood tourists who are in tourist destinations or lodging, especially in the city of Bandung can easily order local specialties or popular culinary in the city of Bandung. The purpose of this study was to determine the effect of Gofood services on increasing sales from local Gofood partner micro food businesses in the city of Bandung. This study uses quantitative methods using simple linear regression analysis, F-test and t-test. The results showed that the Gofood service variable was positive and significant and had an effect of 42.4% on the sales of Gofood partner local micro food businesses in the city of Bandung, the remaining 57.6% was the influence of variables not examined such as product quality, price, marketing management, mix marketing, etc. Gofood partner capital conditions are relatively increased by accumulation, but for daily capital, especially weekends (Friday, Saturday, Sunday, and national holidays) constrained because the disbursement of sales on that day only distributed to partners on Monday and above 12 noon, preferably in accelerate the disbursement because it affects the daily capital turnover.

2018 ◽  
Vol 2 (2) ◽  
pp. 73
Author(s):  
Devin Cahya Triansya ◽  
Beta Budisetyorini

 AbstractThe continuous rapidly growth of tourism sector with the tight competition in the field of tourismmakes not all tourist destinations in the world always experience an increase in the number of tourist visits each year. Banjarmasin City, dubbed the “Kota Seribu Sungai” or "City of Thousand Rivers" and is known as the Thousand Rivers tourist destination has experiencedfluctuate number of tourist arrivals and tend to decline. The fluctuate number of tourist arrivalssourced from tourist visiting decisions can be influenced by various factors, including tourism destination productsand image. This study aims to see the effects of tourism destination products consisting of physical products, people, packages, and programsalsothe image of tourism destinations consisting of cognitive image and affective image on tourists visiting decision to the city of Thousand River Banjarmasin. The data obtained were taken by questionnaire to 123 tourists by accidental sampling. The results of the research were analyzed using multiple linear regression with two equations, namely (I) The influence of tourism destination products on tourist visiting decision and (II) The impact of tourism destination image on tourist visiting decision. The resultsfound the positive influence of tourism destination products to thetourist visiting decision of 54.5% and the image of tourism destination on the tourist visiting decision of 53.4% and the rest of 45.5% and 46.6% influenced by other factors not examined. The results of the analysis also showed the effect of tourism destination products variable partially consisting of physical products, packages, and programs have an effect on the decision of tourists while people have no influence. As for the variable image of tourism destinations in partial consisting of cognitive image and affective image affect the decision of tourists visiting to Kota Seribu Sungai Banjarmasin. 


Author(s):  
Rui Costa ◽  
Gorete Dinis ◽  
Raquel Seabra

Tourism is a phenomenon of contemporary society, being one of the economic sectors where information has an essential function and where the impact of social media had more evidence. Digital technologies are increasingly present in life and have radically changed the way people think, make decisions and interact. Consumers are more demanding and informed, supporting their buying decisions in the online world. These changes also have implications in the tourism sector and in the promotion of tourist destinations. Given this new paradigm, the local accommodation units, as the most recent accommodation modality, have registered a remarkable growth and due to the characteristics of the activity itself, have to accompany and adapt to this new reality. The present work intends to analyze how Local Accommodation units in Aveiro use the Internet, and in particular the applications of social media in their communication strategies, as well as the importance they give to this reality of the digital world.


INKLUSI ◽  
2019 ◽  
Vol 6 (1) ◽  
pp. 25
Author(s):  
Tuti Elfrida ◽  
Upik Dyah Eka Noviyanti

Various sectors seem to ignore the existence of persons with disabilities, including the tourism industry. The majority of tourist destinations have not provided accessible facilities for them. Transportation services also do not accommodate the mobility needs of persons with disabilities. This study focused on Ojek Difa in Yogyakarta. Through observation and interviews, qualitative data was obtained to see the recreational needs of persons with disabilities and how the roles of Ojek Difa. The study found that people with disabilities have different ways of defining tourism activities. Ojek Difa offers Difa City Tour to provide services for disabled people who want to take a tour in the city or visit other tourist destinations. The existence of Difa City Tour in the Ojek Difa organization shows the importance of involving service providers from groups of persons with disabilities in the tourism sector, especially in serving disabled tourists.[Berbagai sektor tampak mengabaikan keberadaan difabel, termasuk industri pariwisata. Mayoritas destinasi wisata belum menyediakan fasilitas yang aksesibel bagi difabel. Layanan transportasi juga kurang mengakomodasi kebutuhan mobilitas difabel. Penelitian ini terfokus pada Ojek Difa di Yogyakarta yang memberikan layanan mobilitas bagi para difabel. Melalui observasi dan wawancara, data kualitatif diperoleh untuk melihat kebutuhan wisata para difabel. Penelitian menemukan bahwa para difabel memiliki cara berbeda dalam mendefinisikan kegiatan wisata. Ojek Difa menawarkan Difa City Tour untuk menyediakan layanan bagi para difabel yang ingin melakukan tur dalam kota atau mengunjungi destinasi wisata lainnya. Eksistensi Difa City Tour dalam organisasi Ojek Difa menunjukkan pentingnya melibatkan pegawai atau penyedia layanan dari kelompok difabel di sektor pariwisata terutama dalam melayani para wisatawan difabel.] 


Author(s):  
Dwi Gema Soegesti ◽  
Defia Riski Anggarini

This study contains an analysis of the effect of compensation and training on the work motivation of hotel employees in the city of Bandar Lampung, research using multiple linear regression analysis is assisted using SPSS 25.0 with quantitative methods, the population used is employees who work in hotels by determining the research sample using hair formula which amounted to 65 respondents but in this study added respondents to 82 respondents The results of this study are as follows (1) Compensation has a positive and significant effect on employee work motivation (2) Training has a positive and significant effect on employee motivation (3) Compensation and training jointly have a positive and significant effect on employee work motivation.


2021 ◽  
Vol 19 (1) ◽  
pp. 119-138
Author(s):  
Widya Puspa Prameswari ◽  
Ertien Rining Nawangsari

This research is motivated by the increasing number of package delivery services other than the post office which results in intense competition. While the object chosen in this study is the customer of the Jemur Andayani Post Office, Surabaya, where there has been a decrease in the level of package delivery at the Jemur Andayani Post Office and an increasing number of competitors. The purpose of this research was to determine the influence of service on satisfaction at Jemur Andayani Post Office. After literature review and formulating hypotheses, data were collected through quantitative methods using a questionnaire to 100 customers of the Jemur Andayani Post Office. This research uses an analytical method is simple linear regression analysis. The results of the hypothesis test show that the t value is 25.249. T value (25.249)> t table (1.660), then Ho rejected and H1 accepted. So there is a significant influence between package service quality on satisfaction at the Jemur Andayani post office, Surabaya


2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Juliana Juliana ◽  
Febika Fitrian Putri ◽  
Neni Sri Wulandari ◽  
Udin Saripudin ◽  
Ropi Marlina

Purpose This study aims to investigate the influence of Muslim tourist perceived value (MTPV) on Muslim millennials’ intention to revisit Bandung (Indonesia) with customer satisfaction as an intervening variable. Design/methodology/approach Using quantitative methods, this study analyzed responses to a questionnaire distributed to 250 respondents from all over Indonesia. To test the hypothesis, the data were analyzed through Path Analysis using SPSS 24.I software. Findings The results suggest that MTPV has a significant effect on revisit intention to the city. This finding affirms that Islamic values and customer satisfaction are very important in encouraging millennial Muslims to revisit Bandung (Indonesia). Practical implications To increase Muslim millennials’ intention to revisit Bandung (Indonesia), tourist perceived value and satisfaction are central factors. The government's role is central in promoting halal tourism through various platforms, such as social media, seminars, workshops inter alia to increase MTPV and satisfaction rate toward the city. In addition, stakeholders in tourism sector should raise the awareness to support and encourage halal tourism through certifications of halal products and tourism services, and view halal tourism as a promising sector of tourism. Originality/value This study is the first to study the effects of Muslim tourists perceived value on revisit intention of millennial Muslims to Bandung (Indonesia) with customer satisfaction as an intervening variable. This study reveals the strengths and weaknesses of the perceived value of Muslim tourists in influencing millennial Muslims to revisit the city.


Spatium ◽  
2021 ◽  
pp. 1-8
Author(s):  
Amos Setiadi ◽  
Lucia Rudwiarti ◽  
Fransisca Priscilia ◽  
Mustika Wardhani

The New Normal Era needs future adaptation, in order to ensure cities still have competitiveness and resilience in the tourism sector during the pandemic. Therefore, this study aims to evaluate the implementation of the Smart Tourism Branding concept in Bantul city, Indonesia, during the COVID-19 pandemic. This is a quantitative study, using the random sampling method to obtain data from 230 respondents through a questionnaire, which was analyzed using the Statistical Package for the Social Sciences (SPSS). During the initial stage, a statistical test on each question?s validity and reliability in the questionnaire was conducted, after which data analysis was carried out. Before performing multiple linear regression analysis, several assumptions were fulfilled, including data normality and multicollinearity. The results showed that the evaluation of smart tourism branding provides an overview of people?s understanding and satisfaction level with regard to tourism during the COVID-19 pandemic. The Jelajah Bantul application, which is a smart tourism branding instrument, supports Bantul City?s ability to compete in attracting tourists and investment globally. In addition, the city?s tourism management and branding identity can be facilitated and strengthened when the synergy strategy of the community and city stakeholders is appropriately regulated.


2016 ◽  
Vol 3 (2) ◽  
pp. 1-4
Author(s):  
Farid Zaky Yopiannor ◽  
Nur Yasin

Front Liner body to customer satisfaction Bank Muamalat branch Palangka Raya. The methods used in this research are quantitative methods, data collection techniques using Angket (questionnaire), the number of samples in this research is as many as 345 customers of Bank Muamalat in Palangka Raya. Sampling techniques are by means of random sampling techniques or randomized samples, the analytical techniques used to process the data are with techniques of simple linear regression analysis. Results of analysis using simple linear regression in the equation can be regression (Y = a + BX), changed known Y = 26,885 + 0205 x, then there is the influence of Bak quality to the satisfaction of Bank Muamalat customers in the city of Palangka Raya


2014 ◽  
Vol 6 (4-1) ◽  
pp. 133-145
Author(s):  
Ana María Larrañaga Núñez ◽  
José Octavio Molina Germán ◽  
Anel Yadira Pérez Melo

Abstract The consolidated tourist destinations are facing a stagnation situation, preamble to decline, stay, or rejuvenate (Butler, 1980). This perspective raises the need to develop strategies at national, local and organizational levels to maintain or increase the influx, spending and tourist permanence that generates greater benefits to the destination, which implies, necessarily, having human capital possessing ability, as well as the technical and behavioral competencies sufficient to cater to these visitors. The purpose of the study is to analyze the perception of tourists regarding the competences of the human capital in lodging, food and transportation organizations in the city of Mazatlan Sinaloa. The research was conducted using a mixed methodology, being a descriptive, cross-sectional study. A questionnaire was used to develop the field work. The human capital in the tourism sector that operates in the services of accommodation, meals and transportation in the destination of Mazatlan, has enough power from the perception of the visitors. The contribution of this research is considered relevant due to regularly surveyed tourists to learn about the satisfaction of service or from the perception of our human resources, which inferred the search for references about the state of the issue being addressed.


2021 ◽  
Vol 20 (2) ◽  
pp. 134-143
Author(s):  
Ni Komang Krisnayani ◽  
Hanugerah Kristiono Liestiandre ◽  
I Gusti Putu Ade Pranjaya

The emergence of various kinds of social media has an impact on the industrial revolution in  the tourism sector, marked by the ease of accessing information through social media. The  tourism transformation of the 4.0 era changes the entire cycle of the tourism ecosystem,  especially in terms of the dissemination and consumption of information on social media  related to travel activities. The purpose of this research is to see the impact of media social and  tourist attraction on the domestic tourist visit-decision in Melasti Beach, Badung. This  research was designed using quantitative methods with multiple linear regression analysis.  Using qualitative and quantitative data, with total sample of 250 respondents from domestic  tourists visiting Melasti Beach. Sampling was done by distributing 30 questionnaires to visitors  at Melasti Beach. The analysis technique was tested using the classical assumption test. Most  of the respondents came from Jakarta, most of whom were women. The results of this study  indicate that there is an influence between social media and tourist attraction on the decision  to visit domestic tourists classified as positive.


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