scholarly journals THE IMPLEMENTATION OF PUBLIC INFORMATION DISCLOSURE THROUGH PEOPLE'S ONLINE COMPLAINTS INTEGRATED ON INFORMATION AND SERVICES CENTER IN MEDAN STATE UNIVERSITY, INDONESIA

Author(s):  
M. Surip ◽  
Hendra Kurnia Pulungan

The People's Aspiration Service and the People's Online Complaints (LAPOR) and Integrated Information and Service Center  are the two flagship programs of the Medan State University Information and Documentation Management Officer (PPID). These two programs are an effort to follow up on Law Number 14 of 2008 concerning Public Information Openness. The program is also an effort of Unimed in supporting the creation of Good Governance especially in the field of higher education services. This study aims to find out how the implementation of LAPOR  programs on public information disclosure in Unimed. This type of research is descriptive qualitative. The focus of this research is implementation, access, mechanisms and constraints. Policy implementation is implemented to achieve the objectives of an institution. At the policy implementation stage, the policies that have been made or determined will be implemented, however, the implementation phase of this policy is the most severe stage, this is because in implementing or implementing a policy will certainly experience various kinds of problems in the field. Public information disclosure is regulated in Law No. 14 of 2008 concerning Public Information Openness (UU KIP).

NATAPRAJA ◽  
2019 ◽  
Vol 7 (2) ◽  
pp. 217-230
Author(s):  
Is Hadri Utomo ◽  
Retno Suryawati ◽  
Herwan Parwiyanto

The establishment of the Surakarta Complaint Service Unit (ULAS) in 2013 as a non-structural government organization unit that carried out public complaints services. ULAS was formed to improve service quality and ensure the provision of public services in accordance with the principles of good governance, including the realization of public information disclosure in response to complaints from people who are not satisfied with the services they receive. This study examines the effectiveness of ULAS in accepting citizen complaints and the steps of the Surakarta City Government to follow up on these complaints, as well as solutions. All results state the existence of effectiveness, with some special notes on the conditions or variable questions that have answers that do not agree, among others concerning: the target of resolving citizen complaints by ULAS, complaints of citizens against certain problems have not been channeled to more than one OPD, solving problems against Complaints have also not fulfilled the satisfaction and aspirations of citizens, and related infrastructure facilities have not been in line with the development of information technology. Some of these are specific notes regarding the organizational effectiveness of ULAS.


Author(s):  
Muharman Lubis ◽  
Tien Fabrianti Kusumasari ◽  
Lukmanul Hakim

Information Public Disclosure is one of the regulation that has purpose to encourage good governance for public service and citizen participation in national development. The enactment of Act No.14/2008 (UU KIP) has been strengthen the mandate to enforce the necessity of information disclosure in actualizing transparency and accountability in resource management and budget uses. It also become the primary instrument to prevent corruption, monopolistic competition and information disputes. However, there are certain provinces has not yet established information committee nor when it will be as entrusted by the regulation. Meanwhile, the remedies in term of jail duration and fines, arguably, it could not create deterrent effect to the perpetrator. Furthermore, the concern from ministry and public institution also in question in regard their roles of responsibility, lack of cooperation and continuous support. Thus, human resource, technology infrastructure, public participation, supervision and socialization become crucial factor to increase the awareness and satisfaction towards this regulatory compliance. This study is a qualitative research to evaluate the implementation of this Act by observing its consideration, background, principles and relevant article verses as primary sources through content analysis based on number of legal experts.


2016 ◽  
Vol 1 (2) ◽  
pp. 131
Author(s):  
Suko Widodo

Disclosure of public information is one manifestation of the implementation of good governance where the public information disclosure is the duty of government and public institutions. It refers to the fact that the public information is public property and is not owned by the government and public institutions. Therefore, to be able to meet these conditions, the Freedom of Information Law was established, despite the fact that the law is not so popular in the community, so it is still necessary


2017 ◽  
Vol 9 (1) ◽  
pp. 080
Author(s):  
Christian Andersen

The implementation of good governance become the main agenda that has to be done by any government agencies. Because this is a requirement that shows the Government's commitment in carrying out theirs duty to serve the community. All officers must have an understanding of public information disclosure / Keterbukaan Informasi Publik (KIP) based on Act Number 14 of 2008, the principles which referred to is accountability, transparency and the supremacy of law. This article is a normative legal research studying the principles/laws that is a research on applied regulations related to The Implementation of Trust +Positif Concerning Good Governance. This research aims to reveal the regulations related to the implementation of community service in conducting good governance in order to prepare ASEAN Economic Community. The conclusion of this research are that to create a good governance as expected by the community, the implementation of the function of Trust +Positif service is needed and we have to create synergy between the governmental officers who implement the policy and the community whom the policy applied to. Therefore, it is necessary to have cooperation between the two parties.


Kinesik ◽  
2021 ◽  
Vol 8 (3) ◽  
pp. 242-250
Author(s):  
Ade Irma

Pillars of democracy, transparency and good governance are the objectives of public information services carried out, through Law No. 14 of 2008 on Public Information Disclosure. The form of service organized by the Government is a service in an effort to meet the needs of the public or the community. Communication, Public information is information generated, stored, managed, sent, and / or received by a public body, this research is a qualitative approach, a research paradigm to describe events, locus research located in the Department of Communication and Informatics Donggala Regency, this study uses Informants as many as 4 (four) people, using the theory of Pararusman, et al .Tjiptnono, 1996) there are five dimensions in assessing the quality of services or  services, namely, Tangibles, Realibility, Responsiveness, Assurance, Emphathy. 1) Tangibles; reflected in physical facilities, equipment, personnel and communication materials have not been effective and optimal.2) Realibility, i.e. lack of accuracy or lack of reliable information. Responsiveness: lack of sensitivity to respond to information. 4) Assurance; Knowledge is less effective and efficient. 5) Emphathy. Still lacking, officers in the process of public information services


Author(s):  
Zulaikha Zulaikha ◽  
Agni Istighfar Paribrata

The public information disclosure policy has entered its 7th year of implementation since it was enacted in 2008 and began to be implemented in 2010. As with other procedures, monitoring and evaluation are required in the application so that the policy implementation does not deviate from the expected. In this Jokowi administration era, the ideas to realise open government are getting closer to the support of the development of information technology. But how is it implemented in the area? This research wants to photograph the implementation of public information disclosure policy in East Java, consisting of 38 districts/municipalities and 56 units of regional apparatus. The results of this study indicate that for the district or city government, the implementation of this information disclosure policy has been an encouraging development, but not so with the Regional Device Work Unit. Likewise, the Information Management and Documentation Officer also experienced progress although there are still shortcomings in the implementation of its duties.


2019 ◽  
Vol 5 (1) ◽  
Author(s):  
Diliana Ade Pembayun ◽  
Aryo Bimo Oktafianto ◽  
Syafiq Basri Assegaff

This research discusses about law No. 14 year 2008, the openness of public information implemented by the officers of the information and documentation Officer (PPID) Kemkominfo. The Act on public information disclosure aims to improve the management, service of information, and encourage public participation in the conduct of the State so as to realize the system of good governance. The purpose of this research is to describe how the Official information and documentation Manager (PPID) of the Ministry of communication and Informatics of carrying out the implementation of law No. 14 year 2008 about the openness of public information. The method used in this research is descriptive in nature with qualitative data collection techniques in the form of interviews with the informant Acting Manager of information and documentation. Data analysis techniques using models, Miles and Huberman that consists of data collection, data reduction, data display and verification, and assertion inference. Examination technique benefiting using triangulation of sources. The results of this research show the implementation ACT KIP done with through the six steps, namely: designating the PPID, build and make the system functional officials, pointing to information (public relations, archives, computer), providing information in the form (text, video, sound, infographics), providing information services in the form of front desk and website, as well as compiling daily, monthly and annual reports.


2020 ◽  
Vol 2 (2) ◽  
pp. 151-163
Author(s):  
Tawakkal Baharuddin

Public information disclosure is an important aspect of realizing a good governance system. The Indonesian government, through the Law on Public Information Disclosure, continues to strive so that all public agencies can provide easy access to information. This study uses a qualitative approach with data sources derived from documentation studies, news sites, and websites. The results of this study indicate that there is a fairly positive trend in which the North Luwu Regency Government has managed to obtain the highest score for three (3) consecutive years, namely 2017, 2018, and 2019 for information disclosure with the predicate Towards Informative. This achievement is influenced by the performance of the government which continues to make various efforts, namely, socialization and training, replication of innovations, utilization of website-based networks, and the availability of Command Center facilities. This achievement is also considered to affect maximum results in the future to obtain the title of Informative in the aspect of public information disclosure


2021 ◽  
Vol 16 (2) ◽  
pp. 218-230
Author(s):  
Jhony K. Yoppy ◽  
Risno Mina ◽  
Firmansyah Fality

Once the importance of public information disclosure on the use of village funds is due to information on the use of village funds, will provide information about the use and use of village funds, will involve the community in managing village funds, will encourage the use of village funds based on the principles of good governance, will develop knowledge and will improve the quality of the use of village funds. The implementation of Public Information Openness regarding the use of village funds in Peley Village, South Totikum Subdistrict, Banggai Islands Regency has not been implemented because there is no Village Regulation on village public information disclosure, and the Village Information and Documentation Management Officer (Village PPID) has not been formed. However, to provide information about financial management, the Village Government is only limited to making billboards on the structure of the APBDesa, which is financed through the APBDesa


2018 ◽  
Vol 2 (2) ◽  
pp. 193
Author(s):  
Dewi Saraswati

ABSTRACTThe right to information is crucial because the more open the public scrutiny of the state administration, the more accountable the state administration is. Each public agency has the obligation to open public access to information relating to the Public Agency for the wider community, especially LIPI (Indonesian Institute of Sciences). Therefore, it is important to examine the implementation of the Public Information in LIPI in order to prevent acts of corruption. Based on the results of the research, it can be concluded that as the implementation of good governance, especially the embodiment of the principles of transparency in order to prevent acts of corruption, LIPI has conducted Public Information Disclosure. LIPI has provided Whistle-blowing System (WBS) as a means to facilitate information providers who want to report allegations of corruption in LIPI. For general information requests related to LIPI can be accessed via http://wbs.lipi.go.id/ 


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