scholarly journals The Lègami/Legàmi Service—An Experience of Psychological Intervention in Maternal and Child Care during COVID-19

2021 ◽  
Vol 13 (1) ◽  
pp. 142-162
Author(s):  
Giovanna Perricone ◽  
Ilenia Rotolo ◽  
Viviana Beninati ◽  
Nicolò Billeci ◽  
Valeria Ilarda ◽  
...  
Keyword(s):  
Psychological Intervention ◽  
Descriptive Analysis ◽  
Support Service ◽  
Psychological Support ◽  
Medical Emergency ◽  
Level Of Satisfaction ◽  
Free Service ◽  
Relational Resources ◽  
Psychological Assistance ◽  
High Level

This study provides a descriptive analysis of the Lègami/Legàmi service, a free psychological support service in maternal and childcare, offered through the internet and by telephone that was initiated by the Italian Society of Pediatric Psychology (S.I.P.Ped.) during the COVID-19 medical emergency as an act of solidarity, first independently, and then in collaboration with the Italian Ministry of Health. This paper presents findings related to the “universe” of people who called the toll-free service, from the sociocultural characteristics of the users to the information collected by the professionals during the psychological pathways until human satisfaction was achieved. We provide a retrospective description of an experience that took place between April and June 2020, and which involved users of the maternal-infant area calling from the whole Italy. Methods: The aims of this study were to investigate the configuration of the indicators identified and to detect the possible correlations between them in the sample. There were 193 users who took advantage of the Service, 160 of whom continued beyond the reception service; it is this group that we report the findings from here. The tool used was a form reporting access to care and interventions, and the resulting data underwent a content analysis and the indicators were subject to non-parametric statistical analysis to analyze differences and relationships. Results: There were many correlations among the indicators that revealed a high prevalence of calls due to personal motivations and requests for support, which later allowed users to gain a greater understanding of the underlying problems they were facing. The professionals running the service noticed a prevalence of weaknesses attributable to the negative emotions of its users, alongside a presence of cognitive and relational resources. The professionals’ interventions, which can be characterized by a prevalence of social support, psychological rehabilitation, and psychoeducation, achieved outcomes of redefining users’ relationships with themselves and others. All of the service’s users have expressed a high level of satisfaction with it. Discussion: Our results revealed the protective and transformative effects of the service for its users and the underlying importance of having an easily accessible psychological support system in place during emergencies, like the recent pandemic. In conditions like these, the great value of a remote support service should be noted, and despite its limitations, assures its own efficacy when a medical emergency precludes closer in-person forms of psychological assistance.

Fields of promoted actions for facilitating multitasking activity during a medical emergency

2017 ◽  
Vol 3 (2) ◽  
pp. 70-72 ◽  
Author(s):  
Thierry Morineau ◽  
Pascal Chapelain ◽  
Marion Le Courtois ◽  
Jean-Marc Le Gac
Keyword(s):  
Spatial Arrangement ◽  
Medical Emergency ◽  
Clinical Event ◽  
Team Members ◽  
Emergency Team ◽  
Advantages And Disadvantages ◽  
Level Of Satisfaction ◽  
Adverse Clinical Event ◽  
Before And After ◽  
High Level

BackgroundAn adverse clinical event requires emergency team coordination and multitasking activity. Based on studies in ecological psychology, we propose that a structured ambient environment can implicitly facilitate these requirements.MethodWe designed a new configuration of work in which spatial zones were specified as fields of promoted actions for doctors, nurses and nursing auxiliaries. 6 emergency teams were confronted with scenarios in a simulation setting, either with a traditional configuration of work or with the new configuration.ResultsSignificantly, each kind of caregiver respected the delimited spatial zones: 91.5% of occupation time for doctors, 97.1% for nurses and 95.3% for nursing auxiliaries. The mean durations of occupation of a same zone by the nursing auxiliaries and another caregiver decreased significantly, thus reducing the likelihood of mutual disturbance. Readiness for multitasking activity measured before and after experiencing the work configuration increased significantly among caregivers. An ergonomic evaluation scale showed a high level of satisfaction among caregivers (68.5 points out of 100). Participants also indicated the advantages and disadvantages of this new work configuration.ConclusionsThis study is a first step towards recommendations to standardise the positioning of emergency team members and for a new spatial arrangement of equipment.

scholarly journals Implementasi Kebijakan dan Strategi dalam Pengelolaan Sampah di Kabupaten Blora

2020 ◽  
Vol 20 (1) ◽  
pp. 21-26
Author(s):  
Tri Yudianto ◽  
Prabang Setyono ◽  
I Gusti Ayu Ketut Rachmi Handayani
Keyword(s):  
Waste Management ◽  
Random Sampling ◽  
Descriptive Analysis ◽  
Community Satisfaction ◽  
Waste Generation ◽  
Analysis Model ◽  
User Charges ◽  
Satisfaction Index ◽  
Level Of Satisfaction ◽  
High Level

Latar belakang : Tingginya timbulan sampah merupakan permasalahan global yang berdampak pada kesehatan, oleh karena itu diperlukan strategi dalam pengelolaannya. Penelitian ini bertujuan untuk mengetahui gambaran implementasi kebijakan pengelolaan sampah dan mendeskripsikan tingkat kepuasaan masyarakat terhadap pengelolaan sampah yang ada di Kabupaten Blora.Metode : desain penelitian yang digunakan adalah deskriptif kualitatif untuk mengeksplorasi dan mendeskripsikan implementasi dan menilai tingkat kepuasaan dalam pengelolaan sampah. Penentuan sampel secara Stratified Proporsional Random Sampling pada penduduk yang bertempat tinggal dilokasi penelitian meliputi kecamatan Jepon, kecamatan Banjarejo, kecamatan Ngawen dan kecamatan kota Blora berjumlah 100 orang. Instrumen yang digunakan adalah lembar kuesioner untuk bahan wawancara dan observasi lapangan. Model analisis menggunakan metode analisis deskriptif kualitatif dengan paramater kebijakan untuk mengetahui implementasinya dan Indeks Kepuasan Masyarakat untuk menilai tingkat kepuasaan pelanggan terhadap pengelolaan sampah.Hasil : Implementasi pengelolaan sampah di Kabupaten Blora dapat berjalan dengan baik yang berpedoman pada dengan Peraturan Daerah Kabupaten Blora Nomor 1 Tahun 2011 tentang pengelolaan sampah, yang dilaksanakan mulai dari pengutipan retribusi, sumber timbulan sampah, pewadahan, pengumpulan (TPS), pengangkutan dan tempat pemrosesan akhir (TPS). Tingkat kepuasan masyarakat terhadap pelayanan pengelolaan sampah berdasarkan Indeks kepuasan mencapai angka 86,858 dengan grade B atau memuaskan.Simpulan : peraturan daerah tentang pengelolaan sampah memberikan kepastian hukum dalam implementasi pengelolaan sampah sehingga mampu memberikan kepuasaan terhadap pelanggan ABSTRACTTitle : Implementation and Strategy on Waste Management: Study Case at Blora RegencyBackground: The high level of waste generation is a global problem that impacts on health, therefore a strategy is needed in its management. This study aims to determine the description of the implementation of waste management policies and describe the level of community satisfaction with waste management in Blora Regency.Method: the research design used is descriptive qualitative to explore and describe the implementation and assess the level of satisfaction in waste management. Determination of the sample by Stratified Proportional Random Sampling of the population residing in the study site included Jepon sub-district, Banjarejo sub-district, Ngawen sub-district and Blora sub-district totaling 100 people. The instrument used was a questionnaire sheet for interview material and field observations. The analysis model uses a qualitative descriptive analysis method with policy parameters to determine its implementation and the Community Satisfaction Index to assess the level of customer satisfaction with waste management.Result: The implementation of waste management in Blora Regency can run well which is guided by the Regional Regulation of Blora Regency Number 1 of 2011 concerning waste management, which is carried out starting from the quotation of user charges, sources of waste generation, storage, collection (TPS), transportation and processing. end (TPS). The level of community satisfaction with waste management services based on the satisfaction index reaches 86.885 with grade B or satisfactory.Conclusion: Local regulations on waste management provide legal certainty in the implementation of waste management so that they are able to provide satisfaction to customers  

scholarly journals ANALISIS TINGKAT KEPUASAN PELANGGAN TERHADAP PELAYANAN PELABUHAN MUARA ANGKE

LOGISTIK ◽  
2020 ◽  
Vol 13 (1) ◽  
pp. 19-30
Author(s):  
Fadliyah Nurbaya ◽  
Winoto Hadi
Keyword(s):  
Survey Methods ◽  
Descriptive Analysis ◽  
Health Care Facilities ◽  
Provincial Government ◽  
Department Of Transportation ◽  
Level Of Satisfaction ◽  
Care Facilities ◽  
The Government ◽  
High Level ◽  
Port Transportation

The port has an important role in serving activities in one of the archipelago countries, Indonesia. The availability of services contained in ports for users of port services must be considered by the government which is excepted to be able to try to meet the level of port service performance expected of the high level of satisfaction of users of port service in DKI Jakarta. The policy of the DKI Jakarta Provincial Government in the field of transportation, especially in the department of transportation, the Unit for Management of water and Port Transportation. The services contained in the port that can be directly felt by users of port services are those that are available at the passenger port. One of the passanger ports in DKI Jakarta that is expected to provide a high level of satisfaction is Muara Angke Passanger Port. This research technique uses survey methods for sampling data, analysis of the discussion using descriptive analysis, gap method by calculating the level of suitability and cartesius diagram. As a result, users of port services are still not maximal in providing services in ports such as there is no service to provide information on emergency health care facilities and there is no convenience service for health services aimed at anticipating healt emergencies, so that users of port service immediateky receive help first.

scholarly journals ANALISIS KEPUASAN KONSUMEN TERHADAP PRODUK SAMBAL KEMASAN UNTUK FORMULASI PERBAIKAN STRATEGI PRODUK

BISMA ◽  
2021 ◽  
Vol 15 (1) ◽  
pp. 47
Author(s):  
Fitriani Rahayu ◽  
Cecep Barkah ◽  
Arianis Chan ◽  
Pratami Wulan Tresna
Keyword(s):  
Customer Satisfaction ◽  
Service Quality ◽  
Consumer Satisfaction ◽  
Descriptive Analysis ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Marketing Strategies ◽  
Level Of Satisfaction ◽  
High Level

Consumers have a high level of satisfaction with the quality of taste, flavour variants, packaging quality, price, and service quality of Sambel Gendang, while consumers have a low level of satisfaction with the level of spiciness of the product. This study aims to investigate the level of consumer satisfaction and formulate product strategy improvements to be proposed by considering customer satisfaction. Therefore, consumers can repurchase the products and become Sambel Gendang customers. This research uses descriptive analysis research with a quantitative approach. The population of this study was Sambel Gendang consumers. A total of 60 people were taken as samples by using probability sampling technique, and simple random sampling method. The results of this study revealed that 43.3% of respondents were satisfied with the taste quality, 41.7% were dissatisfied with the level of spiciness, 35% were satisfied with the flavour variant, 53.3% were satisfied with the packaging, 41.7% were satisfied with the price, 46.7% were satisfied with the service quality. The proposed marketing strategy by considering customer satisfaction is focused on product and promotion strategies to increase the sales market. Keywords: business, customer satisfaction, product, marketing strategies.

Analisis SWOT (Strength, Weakness, Opportunities, Threats) Melalui Inkuiri Terbimbing Pada Materi Kegiatan Ekonomi Mahasiswa Pendidikan Guru Sekolah Dasar

2019 ◽  
Vol 1 (2) ◽  
pp. 141
Author(s):  
Iis Yeni Sugiarti
Keyword(s):  
Swot Analysis ◽  
Descriptive Analysis ◽  
Qualitative Approach ◽  
Guided Inquiry ◽  
Analysis Method ◽  
Economic Activities ◽  
External Analysis ◽  
High Level ◽  
Center Area ◽  
Trade Competition

Abstrak. Desa Trusmi merupakan sentra batik sekaligus kuliner di Kabupaten Cirebon. Banyaknya pemegang usaha di bidang produksi batik mengakibatkan persaingan dagang diwilayah tersebut. Penelitian ini bertujuan untuk menganalisis SWOT (Strength, Weakness, Opportunities, Threats)  di salah satu usaha batik milik H. Edi Baredi atau sering dikenal dengan EB Batik Tradisional melalui inkuri terbimbing. Analisis meliputi profil usaha, aspek produksi, aspek tenaga kerja, aspek pemasaran dan aspek keuangan. Jenis penelitian ini menggunakan pendekatan kualitatif dengan metode deskripstif analisis. Berdasarkan analisis internal dan eksternal analisis SWOT, strategi yang  dilakukan oleh EB Batik Tradisional yaitu menghindari kehilangan penjualan dan profit yang disebabkan banyaknya persaingan dagang di kawasan sentra batik Trusmi dengan munculnya inovasi baru. Penguatan karakter pada produksi batiknya dapat mengatasi pesaingan dagang dan menambah daya tarik pembeli. Kata Kunci: SWOT, Inkuiri Terbimbing, dan Kegiatan Ekonomi Abstract. Trusmi village is a center of batik as well as culinary in Cirebon Regency. A large number of business holders in the field of batik production has resulted in trade competition in the region. This study aims to analyze SWOT (Strength, Weakness, Opportunities, Threats) in one of the batik business owned by H. Edi Baredi or often known as EB Traditional Batik through guided injury. The analysis includes the business profile, production aspects, labor aspects, marketing aspects, and financial aspects. This type of research uses a qualitative approach with descriptive analysis method. Based on internal and external analysis of the SWOT analysis, the strategy carried out by EB Traditional Batik is to avoid losing sales and profits due to the high level of trade competition in the Trusmi batik center area with the emergence of innovations. Strengthening the character of batik production can overcome trade competition and increase the attractiveness of buyers. Keywords: SWOT, Guided Inquiry, and Economic Activities

Decision making power of college girls in relation to clothing

2018 ◽  
Vol 9 (01) ◽  
Author(s):  
Parul Gill ◽  
Poonam Malik ◽  
Pankaj Gill
Keyword(s):  
Decision Making ◽  
Satisfaction Level ◽  
College Going ◽  
Level Of Satisfaction ◽  
High Level ◽  
Garment Design ◽  
Structured Questionnaire

The present study was undertaken to explore the decision making patterns of college girls in relation to clothing and their satisfaction level with these decision making patterns. Thirty under graduate college girls from Panipat city were approached to record their responses regarding decision making in relation to clothing and satisfaction level through a well structured questionnaire. It was found that most of the girls (56.66%) themselves made the decisions about the type of garment (Indian, western or both) they wear and majority of girls (70%) were highly satisfied with this decision making. Parents performed the role of buyers for their college going daughters' garments in most of the cases (63.33%) and the 73.33% girls had high level of satisfaction with this. In most of the cases (60%) the decision about the garment design was made by the girls themselves and they were highly satisfied with it. Keywords: clothing, college, girls, decision making.

PENGARUH CITRA PERUSAHAAN DAN KEPERCAYAAN TERHADAP KEPUASAN PASIEN PADA RUMAH SAKIT MITRA MEDIKA NAROM KABUPATEN BEKASI

2020 ◽  
Vol 7 (1) ◽  
pp. 41-49
Author(s):  
Ajat Sudrajat
Keyword(s):  
Patient Satisfaction ◽  
Health Services ◽  
Corporate Image ◽  
Ordinal Scale ◽  
Survey Method ◽  
Microsoft Excel ◽  
Analysis Techniques ◽  
Level Of Satisfaction ◽  
Verification Methods ◽  
High Level

Patient satisfaction at the hospital is a benchmark that is a benchmark for patients in getting health care. Each hospital must run a variety of strategies so that patients feel satisfied with health services, one of the strategies is through a good corporate image and trust, where a good corporate image can increase trust. So that affecting patient satisfaction Mitra Medika Narom Hospital Kabupaten Bekasi.             This research was conducted with descriptive and verification methods, namely knowing, analyzing, explaining and testing hypotheses, and making conclusions and suggestions. The sample in this study amounted to 240 respondents using the Eksplanary Survey method. Data analysis techniques used are ordinal scale techniques and path analysis using the Method of Successive Interval (MSI) tool, Microsoft Excel 2016 computer programs and SPSS 16.             The results of this study reveal that the company's image at the Mitra Medika Narom Hospital in Kabupaten Bekasi is in the agreed criteria, meaning that Mitra Medika Narom Hospital has built and made a good company image so that it is better known to all people. Furthermore, trust in Mitra Medika Narom Hospital in Kabupaten Bekasi is in the agreed criteria, meaning that Mitra Medika Narom Hospital has succeeded in building a good and optimal Trust so that patients trust Mitra Medika Narom Hospital to obtain health services. Then the patient satisfaction at the Mitra Medika Narom Hospital in Kabupaten Bekasi is in the agreed criteria, meaning that the patients as respondents feel a high level of satisfaction after completing treatment at the Mitra Medika Narom Hospital. There is a positive, strong and two-way correlation between company image and trust variables of 0.646. There is a partial influence of company image on patient satisfaction at Mitra Medika Narom Hospital significantly by 11.98%. There is a partial influence of trust on patient satisfaction at Mitra Medika Narom Hospital significantly by 25.08%. Then there is a simultan influence of corporate image and trust on patient satisfaction at Mitra Medika Narom Hospital positively and significantly by 37.06% while the remaining 62.94% is contributed by other variables not examined

scholarly journals A Walk-In Clinic for Newly Arrived Mentally Burdened Refugees: The Patient Perspective

2021 ◽  
Vol 18 (5) ◽  
pp. 2275
Author(s):  
Catharina Zehetmair ◽  
Valentina Zeyher ◽  
Anna Cranz ◽  
Beate Ditzen ◽  
Sabine C. Herpertz ◽  
...  
Keyword(s):  
Mental Health ◽  
Help Seeking ◽  
Mental Health Problems ◽  
Psychosocial Support ◽  
Support Service ◽  
Psychiatric Medication ◽  
Health Issues ◽  
Lack Of Information ◽  
High Level ◽  
Past Experiences

Providing refugees with psychosocial support is particularly important considering the high level of mental health problems prevalent in this population. A psychosocial walk-in clinic operating within a state reception and registration center in Germany has been supporting mentally burdened refugees since 2016. This study focused on patients’ perspectives on their mental health burden, the psychosocial walk-in clinic, and future help seeking. We conducted interviews with n = 22 refugees attending the walk-in clinic from March to May 2019. Qualitative analysis focused on the following four topics: (1) mental burden from the patients’ perspective, (2) access to the psychosocial walk-in clinic, (3) perception of counseling sessions, and (4) perception of follow-up treatment. The results show that the majority of interviewees were burdened by psychological and somatic complaints, mostly attributed to past experiences and post-migratory stress. Therapeutic counseling and psychiatric medication were found to be particularly helpful. Most of the participants felt motivated to seek further psychosocial support. Key barriers to seeking psychosocial help included shame, fear of stigma, and lack of information. Overall, the psychosocial walk-in clinic is a highly valued support service for newly arrived refugees with mental health issues.

scholarly journals Does Gamifying Homework Influence Performance and Perceived Gameful Experience?

2021 ◽  
Vol 13 (9) ◽  
pp. 4829
Author(s):  
Ahmed Hosny Saleh Metwally ◽  
Maiga Chang ◽  
Yining Wang ◽  
Ahmed Mohamed Fahmy Yousef
Keyword(s):  
Learning Analytics ◽  
Educational Settings ◽  
Control Groups ◽  
Level Of Satisfaction ◽  
Growing Body ◽  
High Level ◽  
And Control

There is a growing body of literature that recognizes the importance of applying gamification in educational settings. This research developed an application to gamify students’ homework to address the concern of the students’ inability to complete their homework. This research aims to investigate students’ performance in doing their homework, and reflections and perceptions of the gameful experience in gamified homework exercises. Based on the data gathered from experimental and control groups (N = 84) via learning analytics, survey, and interview, the results show a high level of satisfaction according to students’ feedback. The most noticeable finding to extract from the analysis is that students can take on a persona, earn points, and experience a deeper sense of achievement through doing the gamified homework. Moreover, the students, on the whole, are likely to be intrinsically motivated whenever the homework is attributed to factors under their own control, when they consider that they have the expertise to be successful learners to achieve their desired objectives, and when they are interested in dealing with the homework for learning, not just achieving high grades.

scholarly journals Development of Antidandruff Shampoo from the Fermented Product of Ocimum sanctum Linn.

Cosmetics ◽  
2018 ◽  
Vol 5 (3) ◽  
pp. 43 ◽  
Author(s):  
Chanun Punyoyai ◽  
Sasithorn Sirilun ◽  
Panuwan Chantawannakul ◽  
Wantida Chaiyana
Keyword(s):  
Antifungal Activity ◽  
Inhibitory Activity ◽  
Total Soluble Protein ◽  
Diffusion Method ◽  
Ocimum Sanctum ◽  
Level Of Satisfaction ◽  
Fermented Product ◽  
Inhibition Zones ◽  
High Level ◽  
High Antifungal Activity

This study aimed to investigate Malassezia furfur inhibitory activity of the fermented product from Ocimum sanctum and develop an antidandruff shampoo. The fermented product was obtained by the fermentation process of the aerial part of O. sanctum. Total soluble protein was detected in the fermented product with the amount of 65.32 ± 0.14 mg/100 mL, whereas there was no organic acid. The inhibitory activity against four strains of M. furfur (No. 133, 656, 6000, and 7966) of the fermented product and shampoos containing the fermented product were investigated by broth dilution and agar diffusion method, respectively. The fermented product possessed high antifungal activity with the minimum inhibitory concentrations for 50% (MIC50) of M. furfur 133, 656, 6000, and 7966 of 0.125, 0.25, 0.125, and 0.125 mg/mL, respectively. Interestingly, the antifungal activity against M. furfur 656 was comparable to that of ketoconazole. Shampoo formulation C, which was the best formulation in terms of characteristics and stability, obtained a high level of satisfaction scores in terms of hair smoothness, hair shine, ease in combing, frizz reduction, and triboelectric reduction while brushing. Additionally, the shampoo containing 2% (w/w) of the fermented product of O. sanctum also possessed inhibitory activity against M. furfur 133, 656, 6000, and 7966 with inhibition zones of 13.2 ± 1.6, 12.8 ± 1.1, 18.7 ± 0.3, and 17.0 ± 1.1 mm respectively. Therefore, this shampoo was suggested for use as an antidandruff shampoo.

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