scholarly journals ACCOMMODATION NEEDS AND PREFERENCES AMONG INTERNATIONAL MUSLIM STUDENT TRAVELERS

2021 ◽  
Vol 6 (24) ◽  
pp. 01-12
Author(s):  
Noor Azimin Zainol ◽  
Eshaby Mustafa
Keyword(s):  
Tourism Industry ◽  
Tourist Destinations ◽  
Faith Based ◽  
Qualitative Research Design ◽  
Current State ◽  
Data Collection Process ◽  
Halal Food ◽  
Muslim Student ◽  
Islamic Dress ◽  
Suitable Location

The Muslim tourist segment is regarded as one of the demanding segments in the tourism industry at the current state. It is understood that Muslim travelers prefer to select tourist destinations that bear Islamic elements thus allowing for activities to be done based on religious norms. This would include facilities for prayers, having Halal food and beverages, are liquor-free, and abide by Islamic dress codes; among others. These elements undoubtedly will provide an enriching experience during their travels. Therefore, the aim of this paper is to investigate Muslim travelers’ perception regarding accommodation experiences that Muslim travelers encounter during their stay to realign with Muslim traveller’s needs and preferences. As this study is exploratory in nature, a qualitative research design is applied and 14 international Muslim informants who have travelled internationally were interviewed during the data collection process. The findings revealed that Muslim travelers seek accommodation that offers special necessities for Muslim travelers, located in a suitable location, and chooses the accommodation that offers a favourable service experience. This study has supported previous literature on enhancing Muslim customers’ experience in terms of accommodation provision worldwide. Furthermore, the findings aid in enhancing the needs and preferences of Muslim travelers during traveling hence supporting the growth of Halal tourism. It is seen that tourist destinations and facilities that can provide the faith-based needs required by Muslim tourists will exceed in the creation of a memorable and meaningful tourist experience.

scholarly journals MUSLIM TOURISTS’ FOOD AND BEVERAGE NEEDS AND PREFERENCES DURING TRAVEL

2021 ◽  
pp. 121-142
Author(s):  
Noor Azimin Zainol ◽  
Eshaby Mustafa ◽  
Averyl Tony Willibrod
Keyword(s):  
Data Collection ◽  
Tourism Industry ◽  
Food Culture ◽  
Tourist Destination ◽  
Tourist Destinations ◽  
Current State ◽  
Collection Process ◽  
Data Collection Process ◽  
Food And Beverage ◽  
Halal Food

The Muslim travel market is regarded as an encouraging market in the tourism industry at the current state. Muslim tourists prefer to select a tourist destination whereby Islamic elements are available, which permits them to enjoy their travels without neglecting the religious obligations. These elements undoubtedly will provide an enriching experience during their travels. Therefore, this paper aims to examine experiences faced by Muslim tourists in terms of their needs and preferences in the provision of food and beverage services during their travels. In order to fulfil the study’s aim, 14 international Muslim participants who have travelled internationally were interviewed during the data collection process. The findings revealed that Muslim tourists seek for the convenience of finding Halal outlets/Halal food, and prefer restaurants or outlets with certified Halal logo. The participants also expressed their concern regarding the different food culture experience. This study has supported previous literatures on enhancing Muslim customers’ experience in terms of food and beverage provision worldwide. Furthermore, the findings help aid in enhancing the experiences of Muslim tourists during travelling hence supporting the growth of Halal tourism. It is seen that tourist destinations and facilities that can provide the needs of faith of the Muslim tourists will exceed in the creation of memorable and meaningful tourist experience.

scholarly journals RESTORATION OF TOURISM OF LUGANSHCHINY IN THE POST-CONFLICT PERIOD: SOCIAL-GEOGRAPHICAL ASPECT

2018 ◽  
pp. 88-93
Author(s):  
G. Zavarika
Keyword(s):  
Economic Status ◽  
Local Population ◽  
Tourism Industry ◽  
Slow Increase ◽  
Tourist Destinations ◽  
Positive Image ◽  
Post Conflict ◽  
Current State ◽  
Event Tourism ◽  
Conflict Period

The possibilities of the restoration of tourist activity in the Luhansk region during the post-conflict period are considered. The geography of the tourist potential of the investigated territory is analyzed. The current state of the tourism industry, which experienced a significant decline in activity as a result of the conflict, is highlighted. The economic opportunities of tourism development in the region as an option for improving the socio-economic status are substantiated. It is proposed to develop the most promising types of tourism with an indication of specific tourist destinations with the purpose of forming a positive image of the region. Among the modern types of tourism, the most promising for the region are distinguished: health-improving, rural tourism (agrotourism), ecotourism, event tourism, industrial and religious tourism. It is proved that the development of tourism in the region is relevant because it can improve the socio-economic situation. It has been established that the revival of tourism will increase local incomes, create new workplaces, develop all industries related to the production of tourism services, including social and industrial infrastructure, intensify the activities of crafts, culture, and increase the living standards of the local population. Issues of development of new attractive tourist routes that are of interest to not only residents of Lugansk region, but also other regions, will promote the formation of a positive image of the region and, accordingly, the development of domestic tourism. It is established that the tourist-recreational branch of the economy of the region, taking into account the decline of tourism activity for 2014-2015, tends to slow growth. It is revealed that during the period of 2014-2016 in general, the Lugansk region has a tendency towards a slow increase in tourist fees. It is proved that tourism today is one of the most promising branches of economic activity in the post-conflict period. The necessity of awareness and desire of local communities to intensify internal regional tourism is emphasized.

scholarly journals Makanan Halal Pada Destinasi Wisata di Nusa Tenggara Barat

2018 ◽  
pp. 191
Author(s):  
Siti Hasanah ◽  
Fitriani Amelia ◽  
Yulias Erwin
Keyword(s):  
Islamic Law ◽  
Comparative Method ◽  
Food Products ◽  
Tourist Destinations ◽  
Faith Based ◽  
Food And Beverages ◽  
Halal Food ◽  
Islamic Faith ◽  
To Receive

The term halal roots from Islamic faith based on the teaching of Quran and Sunnah. This concept has recently been embraced in the management of tourism worldwide, including one in Indonesia province of West Nusa Tenggara. Halal brand attached to food products provided at tourist destinations tend to be seen from the aspect of ingredients while neglecting the aspect of processing. In fact, both aspects are inseparable in determining whether or not a product is halal according to Islamic law or sharia. This paper aims to explore processing standard of halal food at tourist destinations in West Nusa Tenggara and compare the processing with that of Islamic sharia. Comparative method was used to compare the standardization of halal food available at tourist destinations and the standardization based on sharia. The findings indicate that practice of halal tourism in West Nusa Tenggara increases evidenced in the increase of Moslem travelers visiting this province. However, the processing of food and beverages need to improve in order to comply with sharia standard as there are a number of hotels and restaurants in the region that have yet to receive a halal certificate from the authority, in this case the Indonesian Board of Islamic Scholars (MUI).

Linking ‘Halal’ Friendly Hotel Attributes and Customer Satisfaction:The Islamic Tourism Sector

2016 ◽  
Vol 4 (4) ◽  
pp. 43
Author(s):  
Lennora Putit ◽  
Mazzini Muda ◽  
Ainul Nadzirah Mahmood ◽  
Nor Zafirah Ahmad Taufek ◽  
Norhayati Wahib
Keyword(s):  
Customer Satisfaction ◽  
Dress Code ◽  
Significant Relationships ◽  
Tourism Sector ◽  
Managerial Implications ◽  
Halal Food ◽  
Increasing Demand ◽  
Islamic Dress ◽  
The Relationship ◽  
Survey Questionnaires

An increasing demand for Islamic tourism has driven the concept of a ‘Halal’ (or permissible) friendly hotel into another level of business insight within the consumers’ travel market. The concept via its unique value proposition has rapidly become very attractive not only to Muslim tourists, but also to non-Muslim tourists globally. This study aims to examine the relationship linking ‘Halal’ friendly hotel attributes and customer satisfaction. Using purposive sampling, a total of 410 survey questionnaires were distributed to targeted respondents with only 323 usable feedbacks and used for data analysis. Regression results revealed that four main “Halal-friendly hotel” attributes have significant relationships with customer satisfaction. These include prayer facilities, Halal food, Islamic dress code and general Islamic morality. Of these four attributes, prayer facilities proved to have the most significant impact on customer satisfaction. Findings and managerial implications were further discussed in this article.

ETHNIC CULTURE OF LAMUNKHINSKI EVENS AS A RESOURCE OF DEVELOPMENT OF TOURISM INDUSTRY OF YAKUTIA

2020 ◽  
Vol 4 (8(77)) ◽  
pp. 4-7
Author(s):  
Sardaana Anatolievna Alekseeva
Keyword(s):  
National Culture ◽  
Local Group ◽  
Tourism Industry ◽  
Cultural Development ◽  
Ethnic Tourism ◽  
Tourist Destinations ◽  
The North ◽  
Original Culture ◽  
The Village ◽  
Hunting And Fishing

When getting acquainted with the ethnic traditions of the peoples of Yakutia, special attention should be paid to the national culture of the evens as a small indigenous people of the North. Cultural and ethnographic features of Yakutia are one of the most important resources for the development of tourism. The main purpose of the work is to consider the potential of ethnic tourism on the example of the village of Sebyan-Kuel in the Кobyai district of Yakutia. The following specific ethnographic methods are used: the method of included observation and indepth interview. The result was that in this remote mountains of the Verkhoyansk ridge preserved the original culture of the local group Lamynkhinsky Evens, which is a unique, non-commodity, and, consequently, an inexhaustible resource for the economy, social and cultural development of the nasleg. In our opinion, the area of Lamynkhinsky nasleg can become one of the most popular tourist destinations due to its uniqueness in ethnic and extreme, ecological, hunting and fishing types of tourism.

Quality of Life (QOL) of Balinese Women Working in Spa Tourism Industry

2015 ◽  
Vol 1 (1) ◽  
pp. 13
Author(s):  
Putu Sucita Yanthy ◽  
Luh Gede Leli Kusuma Dewi ◽  
W. Citra Juwitasari
Keyword(s):  
Quality Of Life ◽  
Tourism Industry ◽  
Family Needs ◽  
Interesting Phenomenon ◽  
Tourist Destinations ◽  
Foreign Countries ◽  
The Family ◽  
Two Factors ◽  
Material Factor

Bali is one of spa tourist destinations having various categories of spas and spa treatments, and the most important is the spa therapists. Spa development becomes an interesting phenomenon to be studied when it is associated with an involvement of Balinese women as spa therapists in foreign countries. The world’s demand for Balinese spa therapists has become the motivation of women to work in this area. The work and life of Balinese spa therapists while they are working in foreign countries serve as parameters to know their quality of life, and these parameters are also the main focus of this study. Through in-depth interviews and questionnaires distributed to 20 therapists it was found out that 85 percent of them have revealed an improvement in their quality of life that is influenced by two factors: the material and intimacy factors. The material factor in question refers to the economic improvement of the family as they could earn enough income to cover their family needs. The intimacy factor in question refers to closeness and a sense of solidarity fostered while they are working abroad and the relationship within the family. This study concludes that the most important part of the development of spa in Bali is its female Balinese spa therapists due to the image that Balinese women working as spa therapists are loyal, hard-working and honest making them in demand among tourists who are seeking spa treatments. Being a spa therapist can improve their quality of life, which means that subjectively both material and intimacy factors are the aspects that affect the quality of life of the Balinese spa therapists.

Positioning of tourist destinations in the digital era: a review of online customer feedback

2021 ◽  
Vol ahead-of-print (ahead-of-print) ◽  
Author(s):  
Gaurav Tripathi ◽  
Parul Wasan
Keyword(s):  
Digital Media ◽  
Tourism Industry ◽  
Destination Image ◽  
Site Management ◽  
Visitor Experience ◽  
Content Type ◽  
Customer Reviews ◽  
Tourist Destinations ◽  
Customer Feedback ◽  
Thoughtful Discussion

Purpose The purpose of this paper is to identify features of online content that create engagement amongst consumers by exploring online customer feedback from the world’s leading tourist website (s). This paper also attempts to unveil the factors based on customer reviews, which will be vital for the tourism industry professionals to promote and position India’s tourist destinations. Design/methodology/approach This paper involves an analysis of customer feedback from TripAdvisor.com. The approach to research is exploratory and attempts to uncover critical factors arising out of rising visitor experience in the digital media sphere. Findings Key factors are nuanced around service quality of the destination image. Identified factors that need the attention of the policymakers, site management and service professionals at large are fairness of price, distractions/irritants and varied expectations of the international and national tourists. Practical implications The findings will have substantial implications for the policymakers, the site management and service professionals. Research outcomes are based on the analysis of real customer reviews hence makes this study vital for decision-makers as well as for academic researchers working in this area. Originality/value This study used the real tourist’s data from TripAdvisor.com. The customer’s postings on the website are those of verified visitors. This paper should help in developing a thoughtful discussion around positioning India as a preferred destination in the online arena aiming at future tourists.

NEW NORMAL PARIWISATA YOGYAKARTA

2020 ◽  
Vol 14 (03) ◽  
pp. 139-150
Author(s):  
Ajie Wicaksono
Keyword(s):  
Health And Safety ◽  
Tourism Industry ◽  
Mountainous Areas ◽  
Safe Distance ◽  
Electronic Money ◽  
New Normal ◽  
Tourist Destinations ◽  
Tourism Sector ◽  
Risk Areas ◽  
Normal Health

The Covid-19 pandemic has a major impact on the tourism sector in DIY which causes material losses to Regional Original Income (PAD). This study aims to describe changes in the tourism sector in the conditions before the pandemic, during the pandemic, and the new normal. The results showed that the tourism sector during the pandemic and the new normal era must implement (1) health protocols for the tourism industry such as hotels, restaurants, tourist destinations, and transportation for both visitors and employees by paying attention to cleanliness, health and safety (cleanliness, health, and safety) by providing hygiene facilities such as hand washing and soap, hand sanitizers, and temperature checks with a thermo gun. The hotel even provides isolation rooms for visitors with corona symptoms, (2) Payment using electronic money (cashless). (3) Limiting the number of visitors to prevent crowds and provide a safe distance to minimize spread, and (4) Tourist locations are opened gradually by prioritizing low-risk areas such as natural and mountainous areas. Keywords: Tourism, Covid-19, New Normal, Health Protocol

An application of AHP approach to investigate tourism promotional effectiveness

2013 ◽  
Vol 19 (1) ◽  
pp. 1-22
Author(s):  
Wen-Hsiang Lai ◽  
Nguyen Quang Vinh
Keyword(s):  
Tourism Industry ◽  
Destination Image ◽  
Factors Affecting ◽  
Tourist Destinations ◽  
Tourist Satisfaction ◽  
Promotional Strategy ◽  
Service Staff ◽  
Promotional Strategies ◽  
Study Designs ◽  
Hierarchy Process

Purpose – The tourism industry service network (TISN) is considered to be one of the largest components of tourism in the modern Vietnamese economy. The Vietnam National Administration of Tourism (VNAT) is currently developing a long-term plan to diversify the country’s tourism industry and to improve the destination image of Vietnam. To successfully implement this plan, the Vietnamese tourism industry must employ effective promotional strategies. Design – This study designs to determine the necessity of measuring the effectiveness of the promotional activities of tourist destinations and to decide upon a promotional strategy that appropriately parallels the desired destination attributes and destination image. Methodology – This study proposes to address tourism promotional efficiency using the analytical hierarchy process (AHP) methodology, a decision-making method based on pairwise comparisons between criteria, and constructs an evaluation structure with criteria-associated weights for factor selection. Approach – In accordance with AHP design, this study selects participants who had been in charge of or served in the Vietnamese tourism industry for a number of years. Findings – This study finds that “government policy”, “service staff” and “tourist satisfaction” are the three most important factors impacting tourism promotional effectiveness. Surprisingly, “tourist loyalty” and “tourism infrastructure” are considered to be the least important factors affecting tourism promotional efficiency. Originality of the research – This study provides valuable information and knowledge of tourism promotional effectiveness to be fully shared and passed on in the tourism industry, resulting in a corporate cultural atmosphere that creates the innovative impetus of destination attributes and images.

scholarly journals Pengembangan Permukiman Nelayan Kingking dan Karangsari Tuban Melalui Pendekatan Urban Assemblage

2020 ◽  
Vol 18 (2) ◽  
pp. 12-23
Author(s):  
Tyas Santri ◽  
Keyword(s):  
Positive Impact ◽  
Coastal Areas ◽  
Tourism Industry ◽  
Service Industries ◽  
Surrounding Area ◽  
Field Surveys ◽  
Tourist Destinations ◽  
The Government ◽  
Cultural Strength

Indonesia is an archipelago country with a sea larger than the mainland, so it is undeniable that in Indonesia there are many fisherman settlements. Often fishermen settlements in Indonesia are marginalized in the development of maritime and service industries and even become victims of the activities of the utilization of coastal areas by the private sector engaged in tourism, industry, and services. The fisherman settlement community is not getting a positive impact from the development, therefore this study aims so that the fisherman settlement community can get a positive impact from the development of the surrounding area. This research takes a case study in the fisherman settlements of Kingking and Karangsari in Tuban Regency, East Java. The approach used in this research is the urban assemblage approach to reveal socio-cultural knits as a cultural force that shapes the sustainability of the place. The urban assemblage approach will be supported by search methods which will then be analyzed descriptively qualitatively. The search was carried out through literature review and field surveys. This research presents the results in the form of a mapping of knits between culture, social, the economy as the cultural strength of the Kingking and Karangsari fisherman settlements with the surrounding tourist areas. The results of this study can be considered by the government and local communities in planning the development of coastal areas or fisherman settlements into tourist destinations.

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