scholarly journals QUALITY PASSENGER SERVICE IN AIR TRANSPORT AS A FOUNDATION FOR BUILDING LOYALTY TO AIR COMPANIES

2020 ◽  
Vol v8 (2) ◽  
pp. 161-172
Author(s):  
Svetla Tzvetkova
Keyword(s):  
Management Team ◽  
Reference Points ◽  
Air Transport ◽  
Highly Qualified ◽  
Good Image ◽  
Multiple Factors ◽  
Professional Management ◽  
The World ◽  
Air Carriers ◽  
Fundamental Reference

All air companies in the world strive to build good image, preferences and loyalty in customers by offering then services that come as close as possible to their requirements. Most air carriers incorporate entire systems to secure the necessary quality; however, the solution to this problem is quite complicated and depends on multiple factors, especially the human one, which is why two perfectly identical services never exist in transport. For this purpose, air carriers need to build an overall strategy to improve services and outline the fundamental reference points of a plan for undertaking specific measures. The main reference point of said plan is a professional management team, as well as the motivation and timely training of highly qualified, responsible and courteous personnel that has an individual approach to all passengers and satisfies their consumer ideas for quality transportation to the fullest.

scholarly journals Wpływ kryzysu na wielkość pasażerskiego ruchu lotniczego na świecie na podstawie wybranych przykładów

2011 ◽  
Vol 18 ◽  
pp. 129-138
Author(s):  
Renata Rettinger ◽  
Piotr Staszak
Keyword(s):  
Air Transportation ◽  
Air Transport ◽  
Global Trend ◽  
The World ◽  
Current Availability ◽  
The Moment ◽  
Distance Travel ◽  
The Impact ◽  
Air Carriers ◽  
Comparable Period

Recent years have witnessed a whole range of changes in the global economic system; the changes have largely resulted from crisis situations in global markets. Air transport is an element of the system that is very sensitive to any kinds of changes. Due to a difficult financial situation the sector is relatively quickly affected. The corporate representatives and individuals in situation of financial crisis can easily resign from air transportation, especially for short distance travel. The main purpose of the paper is to present changes in passenger’s air transport quantity in the largest airports of the world with respect to the selected air carriers. The first part of the article presents the size of passenger’s air transport in the airports with the highest number of passengers (Atlanta Hartsfield-Jackson, London Heathrow, Frankfurt International) in years 2007−2010, i.e. since the moment preceding the global trend of decrease in air transportation till now (in accordance with the current availability of statistic data). Next, the changes in passenger’s air transportation quantity for the selected air carriers operating in various parts of the world have been analyzed with respect to a comparable period of time. In the last part of the paper the authors tried to present the examples of the impact of crisis on particular air carriers as well as to discuss the attempts undertaken to restore the passenger’s transportation rates to the level preceding the crisis.

Performance of 4G-LTE Communication and Navigation System in Blended Wing-Body UAS

2019 ◽  
Vol 8 (4) ◽  
pp. 9538-9542
Keyword(s):  
Satellite Communication ◽  
Line Of Sight ◽  
Multiple Factors ◽  
The World ◽  
New Type ◽  
Blended Wing Body ◽  
4G Lte ◽  
The Right ◽  
And Control ◽  
Technology Demonstrator

In vision of searching for the right Unmanned Aerial System (UAS) for a specific mission, there are multiple factors to be considered by the operator such as mission, endurance, type of payload and range of the telemetry and control. This research is focusing on extending control range of the UAS by using 4G-LTE network to enable beyond-line-of-sight flying for the commercial UAS. Major UAS such Global Hawk, Predator MQ-1 are able to fly thousands of kilometers by the use of satellite communication. However, the satellite communication annual license subscription can be very expensive. With this situation in mind, a new type of flight controller with 4G-LTE communication has been developed and tested. Throughout the research, blended-wing-body (BWB) Baseline B2S is used as the platform for technology demonstrator. Result from this analysis has proven that the proposed system is capable to control a UAS from as far as United Kingdom, with a latency less than 881 ms in average. The new added capability can potentially give the commercial UAS community a new horizon to be able to control their UAS from anywhere around the world with the availability of 4G-LTE connection

scholarly journals Tourism, Transport and Climate Change: The Carbon Footprint of International Air Traffic on Islands

2021 ◽  
Vol 13 (4) ◽  
pp. 1795
Author(s):  
Pedro Dorta Antequera ◽  
Jaime Díaz Pacheco ◽  
Abel López Díez ◽  
Celia Bethencourt Herrera
Keyword(s):  
Climate Change ◽  
Carbon Footprint ◽  
Canary Islands ◽  
Fossil Fuels ◽  
Average Distance ◽  
Ghg Emissions ◽  
Relative Weight ◽  
Air Transport ◽  
Small Islands ◽  
The World

Many small islands base their economy on tourism. This activity, based to a large extent on the movement of millions of people by air transport, depends on the use of fossil fuels and, therefore, generates a large amount of greenhouse gas (GHG) emissions. In this work, these emissions are evaluated by means of various carbon calculators, taking the Canary Islands as an example, which is one of the most highly developed tourist archipelagos in the world. The result is that more than 6.4 million tonnes (Mt) of CO2 are produced per year exclusively due to the massive transport of tourists over an average distance of more than 3000 km. The relative weight of these emissions is of such magnitude that they are equivalent to more than 50% of the total amount produced by the socioeconomic activity of the archipelago. Although, individually, it is travelers from Russia and Nordic countries who generate the highest carbon footprint due to their greater traveling distance, the British and German tourists account for the greatest weight in the total, with two-thirds of emissions.

DEVELOPMENT OF AN APPLICATION WITH AN AUGMENTED REALITY FUNCTION TO SPEED UP PASSENGER SERVICE ON THE EXAMPLE OF PULKOVO AIRPORT

2021 ◽  
Vol 2 (28) ◽  
pp. 85-96
Author(s):  
A. E. Evtushenko ◽  
◽  
M. A. Kropaneva ◽  
Keyword(s):  
Information Technology ◽  
Augmented Reality ◽  
Key Words ◽  
Information Technologies ◽  
Technical Support ◽  
Air Transport ◽  
Passenger Transport ◽  
The World ◽  
Speed Up

This article offers a prototype of an application for smartphones, aimed at improving services and increasing the speed of passenger service on the example of Pulkovo Airport. The software helps to improve the information and multimedia and technical support of the airport. The existing information technologies and the experience of their application in various airports of the world are considered. Key words: air transport, airport, passenger service, air passenger transport, St. Petersburg, application, information technology.

ASSESSMENT OF UKRAINE'S HUMAN CAPITAL DEVELOPMENT IN WORLD RATINGS IN CONDITIONS OF SUSTAINABLE DEVELOPMENT

2018 ◽  
Author(s):  
Maryna Nochka ◽  
Keyword(s):  
Sustainable Development ◽  
Human Capital ◽  
World Economic Forum ◽  
Highly Qualified ◽  
The World Bank ◽  
The World ◽  
World Economic ◽  
Capital Development ◽  
The University

The article is devoted to the analysis tools for assessing human capital based on world rankings in the context of sustainable development. The most famous world rankings of human capital, studied by such international organizations as the World Bank, the United Nations, the World Economic Forum, the University of Groningen in collaboration with the University of California at Davis and others, are considered. Quantifying human capital as the economic and social value of a skill set is measured through an index. Each organization makes measurements according to its own method. The application of different criteria and indicators for assessing human capital at the macroeconomic level is analyzed. The considered assessment methodologies are overwhelmingly based on statistical approaches. Analyzed the position of Ukraine in the world rankings in recent years in dynamics. It has been confirmed that these international ratings can be considered as a reflection of the state of human capital in Ukraine. Revealed quite high rating positions of Ukraine in comparison with other countries. The results allow us to conclude that there is insufficient government funding for the development of human capital. It is concluded that Ukraine needs to improve the quality of human capital as a leading factor in increasing the efficiency of the country's economy in the context of sustainable development. The study showed that the use of high-quality, highly qualified human capital leads to an improvement in the country's position in the world rankings.

Structured Perceptual Input Imposes an Egocentric Frame of Reference—Pointing, Imagery, and Spatial Self-Consciousness

Perception ◽  
10.1068/p5183 ◽  
2005 ◽  
Vol 34 (4) ◽  
pp. 429-451 ◽  
Author(s):  
Anthony Marcel ◽  
Christian Dobel
Keyword(s):  
Sensory Deprivation ◽  
Frame Of Reference ◽  
Reference Points ◽  
Logical Necessity ◽  
Structural Description ◽  
Relative Location ◽  
Egocentric Frame ◽  
The World ◽  
Axes Of Symmetry

Perceptual input imposes and maintains an egocentric frame of reference, which enables orientation. When blindfolded, people tended to mistake the assumed intrinsic axes of symmetry of their immediate environment (a room) for their own egocentric relation to features of the room. When asked to point to the door and window, known to be at mid-points of facing (or adjacent) walls, they pointed with their arms at 180° (or 90°) angles, irrespective of where they thought they were in the room. People did the same when requested to imagine the situation. They justified their responses (inappropriately) by logical necessity or a structural description of the room rather than (appropriately) by relative location of themselves and the reference points. In eight experiments, we explored the effect on this in perception and imagery of: perceptual input (without perceptibility of the target reference points); imaging oneself versus another person; aids to explicit spatial self-consciousness; order of questions about self-location; and the relation of targets to the axes of symmetry of the room. The results indicate that, if one is deprived of structured perceptual input, as well as losing one's bearings, (a) one is likely to lose one's egocentric frame of reference itself, and (b) instead of pointing to reference points, one demonstrates their structural relation by adopting the intrinsic axes of the environment as one's own. This is prevented by providing noninformative perceptual input or by inducing subjects to imagine themselves from the outside, which makes explicit the fact of their being located relative to the world. The role of perceptual contact with a structured world is discussed in relation to sensory deprivation and imagery, appeal is made to Gibson's theory of joint egoreception and exteroception, and the data are related to recent theories of spatial memory and navigation.

scholarly journals Higher Education in VUCA-World: New Metaphor of University

2019 ◽  
Vol 5 (2) ◽  
pp. 31
Author(s):  
Tatiana V. Korsakova
Keyword(s):  
Rate Of Change ◽  
Reference Points ◽  
Organizational Systems ◽  
Modern World ◽  
Dynamic Changes ◽  
The World ◽  
Organizational Ties ◽  
State Of Affairs ◽  
The University ◽  
Current Reality

In the 21st century universities cannot survive if they simply support an established state of affairs because the modern world is described by the following relation: the rate of change tends to infinity; the transition interval tends to zero. This leads to the fact that universities cannot rest on their laurels and not change. The university that cannot construct new organizational ties loses its magnitude forever. The article describes the specific features of the new reality which are of great importance for building modern organizational systems in universities. Reference points have been being identified and that allows presenting the direction of development that meets the new requirements of the modern world to people, processes, technologies, structures, and systems accordingly to the university. Analysis of the selected reference points leads to the conclusion that in the conditions of dynamic changes and uncertainty of the world the concrete way of the vision of the university’s situation is to see it as if in the light of the modern world. A metaphor is presented, which is based on a comparison of the university internal world with the current reality. It is expressed by the acronym VUCA.

scholarly journals Hybrid model of airlines as a determinant of the development of air carriers

2018 ◽  
Vol 48 (3) ◽  
pp. 53-60
Author(s):  
Anna Szymczak
Keyword(s):  
Hybrid Model ◽  
Business Models ◽  
Market Segments ◽  
Secondary Sources ◽  
Political Crises ◽  
Dynamic Factors ◽  
The World ◽  
The Subject ◽  
Air Carriers ◽  
Source Materials

The aviation market is one of the most dynamic factors determining economic develop-ment in the world. In addition, it is susceptible to economic and political crises. The air services market is also characterized by a very large diversity of clients within the market segments. Adaptation of an appropriate business model may be a condition for success, with the increase of ASK, RPK and LF ratios. The aim of the work is to indicate the basic elements of business models of airlines that make up the hybrid model. The article also describes the evolution of Ryanair, which from the carrier emphasizing the lowest price aspires to the carrier offering flights with better quality than its competitors. The source materials of the study are available literature on the subject, own analysis based on secondary sources.

scholarly journals OUTDOOR AR-APPLICATION FOR THE DIGITAL MAP TABLE

2020 ◽  
Vol XLIV-3/W1-2020 ◽  
pp. 93-98
Author(s):  
S. Maier ◽  
T. Gostner ◽  
F. van de Camp ◽  
A. H. Hoppe
Keyword(s):  
Augmented Reality ◽  
Geographical Location ◽  
Satellite System ◽  
Reference Points ◽  
Sensor Data ◽  
Measurement Unit ◽  
Positional Accuracy ◽  
Digital Map ◽  
The World ◽  
Global Navigation Satellite

Abstract. In many fields today, it is necessary that a team has to do operational planning for a precise geographical location. Examples for this are staff work, the preparation of surveillance tasks at major events or state visits and sensor deployment planning for military and civil reconnaissance. For these purposes, Fraunhofer IOSB is developing the Digital Map Table (DigLT). When making important decisions, it is often helpful or even necessary to assess a situation on site. An augmented reality (AR) solution could be useful for this assessment. For the visualization of markers at specific geographical coordinates in augmented reality, a smartphone has to be aware of its position relative to the world. It is using the sensor data of the camera and inertial measurement unit (IMU) for AR while determining its absolute location and direction with the Global Navigation Satellite System (GNSS) and its magnetic compass. To validate the positional accuracy of AR markers, we investigated the current state of the art and existing solutions. A prototype application has been developed and connected to the DigLT. With this application, it is possible to place markers at geographical coordinates that will show up at the correct location in augmented reality at anyplace in the world. Additionally, a function was implemented that lets the user select a point from the environment in augmented reality, whose geographical coordinates are sent to the DigLT. The accuracy and practicality of the placement of markers were examined using geodetic reference points. As a result, we can conclude that it is possible to mark larger objects like a car or a house, but the accuracy mainly depends on the internal compass, which causes a rotational error that increases with the distance to the target.

United States Public Health Service Nurses: Deployment in Global Crisis

2017 ◽  
Vol 22 (1) ◽  
Author(s):  
Michelle Brown-Stephenson
Keyword(s):  
Public Health ◽  
Health Service ◽  
Public Health Service ◽  
United States Public Health ◽  
Full Time ◽  
Highly Qualified ◽  
Response Effort ◽  
Public Health Professionals ◽  
The World ◽  
The U.S

Nurses serving in the uniformed forces are often first responders to medical crises throughout the world. The U.S. Public Health Service Commissioned Corps is an elite team of full-time, well-trained, highly qualified public health professionals who respond to public health crises at home and abroad. This article briefly describes responsibilities and roles of nurses during deployments; offers an exemplar of deployment to West Africa for Ebola response; and reviews the outcomes of the response effort. The author then offers reflections about her deployment experiences.

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