scholarly journals The Importance-performance Analysis of Ecotourism Subcomponents Based on Visitor Perspectives in Helena Sky Bridge

2020 ◽  
pp. 29-38
Author(s):  
Asrianny . ◽  
Rinekso Soekmadi ◽  
Hadi Susilo Arifin ◽  
Dudung Darusman
Keyword(s):  
Performance Analysis ◽  
Health Facility ◽  
Water Availability ◽  
Sampling Technique ◽  
Development Effort ◽  
Clean Water ◽  
Garbage Dump ◽  
Interview Method ◽  
Management Actions ◽  
Performance Rate

Aims: To analyze the importance and performance rate of various ecotourism component based on visitor perspectives in Helena sky bridge. Study Design: Interview method. Place and Duration of Study: October 2018 in Helena sky bridge, Bantimurung Bulusaraung National Park, Maros District, South Sulawesi Province, Indonesia. Methodology: The interview method, by using prepared structured questionnaire with close ended questions, applied on 50 respondents selected through quoted accidental sampling technique. There were 33 ecotourism subcomponents assessed based on Likert scale. Obtained data processed by the Importance-Performance Analysis (IPA) and displayed in Cartesian diagram. Results: There was variation of respondent characteristics in term of gender, age, number of visits, visiting purpose and domicile. However, most visitor was young people (18-28 years old) and come from Makassar. The highest performance rate was found on panorama, while the lowest performance rate was homestay. For the importance, the highest score was showed by 3 subcomponents, namely service, skill and garbage dump, while the lowest one was festival. In average, the performance rate of all subcomponents was 2.70 (moderate), while the importance was 3.93 (good). There was a gap between performance and importance that need proper management actions. Development effort should be concentrated in 7 subcomponents plotted in 1st quadrant, such as the easiness access to get transportation, guide and interpreter, public lavatory, garbage dump, health facility, shopping facility, and clean water availability. 13 subcomponents had already in a good performance, mostly from natural attraction. 10 subcomponents were classed into 3rd quadrant with low priority management strategy. Moreover, 3 subcomponents (cultural landscape, local peoples’ daily life and hospitality) were in 4th quadrant with possible overkill situation. Conclusion: Ecotourism subcomponents such as the easiness access to get transportation, guide and interpreter, public lavatory, garbage dump, health facility, shopping facility, and clean water availability should be prioritized.

scholarly journals The gap analysis between perception and expectation of visitor in Bantimurung Bulusaraung National Park

2021 ◽  
Vol 886 (1) ◽  
pp. 012124
Author(s):  
Asrianny ◽  
Rinekso Soekmadi ◽  
Hadi Susilo Arifin ◽  
Dudung Darusman ◽  
Rahmat Budiarto
Keyword(s):  
Human Resources ◽  
Water Availability ◽  
National Park ◽  
Gap Analysis ◽  
Clean Water ◽  
Public Facility ◽  
Garbage Dump ◽  
Probability Sampling ◽  
Public Facilities ◽  
Descriptive Survey

Abstract This study aimed to analyze the gap between visitors’ perception and expectation for better development of ecotourism potential in Bantimurung Bulusaraung National Park (BBNP). The gap analysis approach used a descriptive survey to 200 respondents selected by non-probability sampling in November 2018. Several ecotourism potentials assessed were accessibility, accommodation, cultural attractions, public facilities, human resources, information and natural attractions. The result showed that there is a higher expectation rather than perception of visitor in BBNP. The highest gap value was found in public facility [-1.71], while the lowest gap value was found in accessibility [-0.97]. Thus, public facility should be prioritized to develop in order to meet the visitor s’ expectation. In term of public facility, the highest gap value was found in communication facilities (telephone, fax, internet), while the lowest gap value was found in garbage dump and clean water availability. Therefore, the top priority to improve was the quality and quantity of communication facilities (telephone, fax, internet).

A Scale Development Approach To Employees’ Perspective Of Knowledge Management In Banks

2019 ◽  
Vol 118 (7) ◽  
pp. 82-94
Author(s):  
DR.C. KATHIRAVAN ◽  
DR.M. MANIVANNAN ◽  
E.CHANDRA MOULI ◽  
A. RAJASEKAR
Keyword(s):  
Knowledge Management ◽  
Random Sampling ◽  
Tamil Nadu ◽  
Sampling Method ◽  
Sampling Technique ◽  
Technology Knowledge ◽  
Interview Method ◽  
Development Approach ◽  
Chennai City ◽  
Future Topics

The data were collected using personal interview method and a total of 455 employees who were in some aspect knowledge management in banks and identified through multistage random sampling method. Multistage random sampling technique is a probability sampling type where available study topics employ future topics from among their contacts. The study was limited to Chennai city of Tamil Nadu. The analysis found that banks employees moderately perceived towards factors of knowledge management such as knowledge utilization, information technology, knowledge motivation, knowledge storage, knowledge sharing enablers and knowledge creation. Hence, it is concluded that training program is important for the survival of knowledge management. It is also imperative for effective of employees’ job performance.

Analisis Kualitas Pelayanan Pada Unit Perijinan Angkutan Dan Kendaraan Wajib Uji Dinas Perhubungan Kabupaten Karanganyar

2020 ◽  
Vol 4 (02) ◽  
Author(s):  
Fachry Prasetyo ◽  
Priyanto Susiloadi
Keyword(s):  
Performance Analysis ◽  
Service Quality ◽  
Sampling Method ◽  
Sampling Technique ◽  
Primary Data ◽  
Good Service ◽  
Analysis Techniques ◽  
User Community ◽  
Customer Perceptions ◽  
Level Of Satisfaction

Good service quality in public services will give an impetus to the user community to give a good assessment. Good service by the State Civil Servants (ASN) in the Transportation Obligatory Licensing Unit (UPAKWU) in the Karanganyar District Transportation Department was apparently still receiving complaints from the service user community. This shows that there are still some shortcomings in the implementation of the service system in the office. The sampling technique uses accidental sampling method. The data used are primary data obtained directly from respondents by providing a list of questions or questionnaires. Data analysis techniques using Importance-Performance Analysis (IPA) are used to measure the level of satisfaction of someone over the performance of other parties, and Cartesian Diagrams to determine service indicators that satisfy or do not satisfy consumers. The results showed that: Service quality in UPAKWU Karanganyar Regency according to customer perceptions has not been satisfactory, despite having good service performance / above average. This is based on the results of the Importance Performance Analysis analysis which gets a result of 94.36% (Total Tki

The effect of quality service on costumer satisfaction in Bitung Oceanic Fishing Port, Indonesia

2016 ◽  
Vol 4 (1) ◽  
pp. 11
Author(s):  
Recky Pangemanan ◽  
Effendi P. Sitanggang ◽  
Jardie A. Andaki
Keyword(s):  
Performance Analysis ◽  
Customer Satisfaction ◽  
Quantitative Methods ◽  
Gap Analysis ◽  
Document Preparation ◽  
Clean Water ◽  
Satisfaction Index ◽  
Customer Satisfaction Index ◽  
Fish Catch ◽  
Supply Equipment

Title (Bahasa Indonesia): Pengaruh kualitas layanan terhadap kepuasan pengguna jasa di Pelabuhan Perikanan Samudera (PPS) Bitung, Indonesia This study evaluates the effect of service quality on the service users’ utilization in the Ocean Fisheries Port (OFP) of Bitung, Indonesia. It employed 3 quantitative methods,Customer Satisfaction Index (CSI), Importance Performance Analysis and Gap Analysis. From 14 services, there were 13 services categorized as satisfactory services. It means that Ocean Fisheries Port of Bitung has performed well in most of its functions. The unsatisfactory one was clean water service. To increase the users’ level of satisfaction in the OFP of Bitung, improvement needs to be done in the services of ship arrival and departure document preparation, fishing vessel log book inspection, recommendation for subsidized fuel use, fish catch certification, port hygiene, entrance ticket, information building rental, electricity, clean water supply, equipment rental, and mooring. Penelitian tentang pengaruh kualitas layanan terhadap kepuasan pengguna jasa di Pelabuhan Perikanan Samudera (PPS) Bitung, Indonesia, telah dilakukan. Dengan mengunakan 3 metode kuantitatif, yaitu Customer Satisfaction Index (CSI), Importance Performance Analysis dan Gap Analisis, didapat hasil sebagai berikut: dari 14 layanan, terdapat 13 layanan yang mendapatkan predikat puas meskipun tidak ada yang sangat memuaskan. Ini dapat diartikan, bahwa PPS Bitung telah melakukan tugas pokok dan fungsinya dengan baik. Hanya ada satu pelayanan yang kurang memuaskan, yaitu pelayanan air bersih. Untuk meningkatkan kepuasan pengguna jasa/stakeholder di PPS Bitung, maka perbaikan perlu dilakukan terhadap pelayanan persiapan dokumen kedatangan dan keberangkatan kapal, log book penangkapan ikan, rekomendasi bahan bakar minyak solar subsidi, sertifikat hasil tangkapan ikan, kebersihan kolam pelabuhan dan kebersihan pelabuhan, pas masuk, sewa lahan bangunan informasi, jasa listrik, jasa air bersih, sewa peralatan, dan tambat labuh.

Barriers and Supports in Empowering Parents Care for Children with Cancer

2021 ◽  
Vol 8 (2) ◽  
pp. 145-152
Author(s):  
Dina Rasmita
Keyword(s):  
Parental Attitudes ◽  
Sampling Technique ◽  
Phenomenological Approach ◽  
Structured Interview ◽  
Parent Empowerment ◽  
Children With Cancer ◽  
Interview Method ◽  
Qualitative Research Design ◽  
Parental Characteristics ◽  
Depth Interview

Cancer that occurs in children does not only affect children, but also parents. Parents experience anxiety, stress, fear of losing their children, and helplessness in caring for their children, so that parents are less than optimal in caring for their children. Parent empowerment can increase parents' knowledge, confidence, and ability to care for their children. Previous research found several obstacles to parent empowerment carried out by nurses so that parent empowerment was not optimal in its implementation. Knowing barriers and supports in implementation of parent empowerment in caring for children with cancer can support implementation of parent empowerment to be more optimal. The purpose of this study was to explore barriers and supports in parent empowerment in caring for children with cancer based on the nurse's perception. The design of this study was qualitative research design with a phenomenological approach. The data was collected by in-depth interview method using semi-structured interview guidelines on six nurses who were selected by purposive sampling technique. The data analysis was carried out by thematic analysis with the analysis stage according to Colaizzi. The results of this study were resulted in four themes, namely parental attitudes, parental characteristics, attitudes of nurses, availability of nurses and facilities. This study concluded that implementation of empowering parents to care for children with cancer became more optimal by knowing the barrier and supports in empowering parents care for children with cancer and nurses could make more effective planning in caring for children with cancer.

scholarly journals ANALISIS WILLINGNESS TO PAY PELANGGAN AIR BERSIH PDAM DI KOTA KUPANG (Analysis of Willingness to Pay Clean Water Customers of PDAM in Kupang City)

2020 ◽  
Vol 25 (1) ◽  
pp. 18
Author(s):  
Tris Mesano Talahatu ◽  
Marthen Robinson Pellokila ◽  
Johanis N. Kallau
Keyword(s):  
Drinking Water ◽  
Willingness To Pay ◽  
Sampling Technique ◽  
Survey Method ◽  
Clean Water ◽  
Class A ◽  
Valuation Method ◽  
Water Rates ◽  
Area Sampling ◽  
Descriptive Survey

AbstrakPDAM Kabupaten Kupang dalam mengelola pelayanan air bersih kepada masyarakat Kota Kupang menghadapi tantangan dalam pelayanannya. Salah satu permasalahan yang dihadapi PDAM adalah menyangkut tarif air minum. PDAM dalam menetapkan tarif selalu mengacu pada peraturan perundangan yang berlaku dengan pertimbangan tarif yang ada dapat memberikan keuntungan setelah biaya operasional dan pengembalian investasi. PDAM tidak pernah melakukan survey untuk mengetahui tingkat kesediaan konsumen dalam membayar tarif air minum. Penelitian ini bertujuan untuk mengestimasi nilai Willingness To Pay (WTP) pelanggan air bersih golongan rumah tangga di Kota Kupang dan menganalisis faktor-faktor yang secara signifikan mempengaruhi WTP pelanggan air bersih golongan rumah tangga di Kota Kupang. Metode penelitian yang digunakan adalah metode survey deskriptif dan teknik pengambilan sampel menggunakan kombinasi antara Area Sampling dan Proportionate Random Samplingdengan 250 responden. Metode valuasi kontingensi digunakan untuk mengetahui nilai WTP pelanggan air bersih. Nilai WTP pelanggan (individu) per bulan dalam membayar air bersih sebesar Rp. 145.489,46 sedangkan nilai total WTP untuk seluruh pelanggan PDAM Kabupaten Kupang golongan rumah tangga A (Rp 20.846 konsumen) per tahun sebesar Rp 36.394.479.684,00. Faktor-faktor yang berpengaruh signifikan terhadap WTP adalah tingkat pendapatan dan jumlah pemakaian air.AbstractPDAM Kabupaten Kupang to manage clean water service always face challenges in its service. One of the problems that PDAM often faces is the tariff of drinking water. The PDAM in determining the tariff always refers to the prevailing law and regulation with the consideration of the existing tariff can give profit after the operational cost and the return of investment. PDAM has never conducted a survey to find out how much the willingness of consumers in paying drinking water rates. This study aims to estimate the value of Willingness To Pay (WTP) of household clean water subscribers in Kupang City and to analyze the factors that significantly affect the WTP of household clean water subscribers in Kupang City. The research method used is descriptive survey method and sampling technique using a combination of sampling area and proportionate random sampling with 250 respondents. Contingency valuation method is used to know the value of PAP of clean water customer. WTP value of customer (individual) per month in paying clean water Rp. 145,489.46 while the total value of WTP for all customers of PDAM Kabupaten Kupang household class A (20,846 consumers) per year amounted to 36.394.479.684,00. Factors that have significant effect on the PAP are the level of income and the amount of water consumption.

scholarly journals A Study To Assess The Knowledge And Practice of Foot Care Among Diabetic Clients Attending Diabetic OPD

2020 ◽  
Vol 11 (3) ◽  
pp. 3922-3926
Author(s):  
Diabetic clients ◽  
Thamupriyadharshini
Keyword(s):  
Diabetic Foot ◽  
Good Practice ◽  
Sampling Technique ◽  
Educational Status ◽  
Structured Interview ◽  
Foot Care ◽  
Interview Method ◽  
Inadequate Knowledge ◽  
Level Of Knowledge ◽  
Knowledge And Practice

Diabetic foot is one of the most common and distressing complication of diabetes resulting to major physical limitation, psychological and fiscal significances for the patient and their families. Great information and skill on regards to diabetic foot care will lessen the danger of diabetic foot difficulties and that will diminish the odds of removal of the limb. A descriptive study was adopted for assessing the level of knowledge and practice of Foot care among diabetic clients. A total of100 diabetic clients were selected using purposive sampling technique. Data were gathered utilizing self-structured questionnaire by a structured interview method. The outcomes portray that majority of the diabetic clients, 61% had inadequate knowledge, 28% had moderate knowledge and only 11% of the diabetic clients had average knowledge. The examination also uncovers that 23% of the diabetic clients had good practice and 77% had poor practice. The mean knowledge and practice score were 5.82 ± 2.53& 6.97±1.18 respectively. There is the strong connection (r= 0.698, p=0.0001) between Knowledge and Practice. There is statistically significant association of demographic variables noted with the knowledge and practice of foot care between age, Gender, Educational Status, Occupation, Duration of Diabetes, Current Diabetes Treatment, Presence of Co morbid (P values<0.001).

scholarly journals ANALYSIS OF THE INFLUENCE OF LOCATION, PROMOTION AND HEALTH OFFICERS IN INFLUENCING DECISION ON SELECTION OF FIRST LEVEL HEALTH FACILITIES (FKTP) PARTICIPANTS OF BPJS HEALTH IN ADVANCED MEDICAL CENTER

2021 ◽  
Vol 2 (2) ◽  
pp. 314-323
Author(s):  
Ekawati Ekawati ◽  
Alugoro Mulyowahyudi
Keyword(s):  
Health Facility ◽  
Health Care Workers ◽  
Health Workers ◽  
Medical Center ◽  
Sampling Technique ◽  
Research Data ◽  
Health Facilities ◽  
Selection Decisions ◽  
Care Workers ◽  
Selection Of

This study aims to analyze the influence of location, promotion and health workers in influencing the decision to choose a First Level health facility (FKTP) for BPJS Kesehatan participants at the Advanced Medical Center. This research is quantitative. The population in the study were BPJS patients who were registered at the Advanced Medical Center. The sampling technique used accidental sampling with a sample size of 100 people. The research data were analyzed using multiple linear regression. The results of the t-test for the variables of location, promotion and health care workers were significant for the decision on choosing health facilities at the Advanced Medical Center. Suggestions for further research are to include other factors that have a strong influence on health facility selection decisions.

Challenges Facing the Directorate of Criminal Investigation On Management of Criminal Gang Activities in Nairobi County, Kenya

2021 ◽  
Vol 8 (1) ◽  
pp. 134-155
Author(s):  
Robert Egesa Natwoli
Keyword(s):  
Sampling Technique ◽  
Criminal Investigation ◽  
East African ◽  
East African Community ◽  
Interview Method ◽  
Descriptive Research ◽  
Mandatory Training ◽  
African Community ◽  
Ma Thesis ◽  
Criminal Gang

Abstract This paper uses data collected for an MA Thesis on the challenges facing the Directorate of Criminal Investigation Department on management of criminal gang activities, in Nairobi County, Kenya. This study has been necessitated by continued concern among policymakers, security pundits and citizens about the rising criminal gang activities in the country, more pertinently in Nairobi County. Although there are few studies that tried to scratch this area, there has never been a detailed and systematic inquiry and analysis of this problem. The study was guided by several specific objectives; the first objective examined the tactical challenges that the police face in policing gang related activities in Nairobi County, Kenya; assessed the effect of corruption in undermining the war against gang related activities in Nairobi County, Kenya; and finally explored other technological challenges that the police face in policing gang related activities in Nairobi County, Kenya. The study adopted descriptive research design and purposive sampling technique to collect data. Interview schedules and key informants (K.I) guide were the main tools used to collect data using the interview method of data collection. 60 officers of the Special Crime Prevention Unit were the main respondents. Major challenges faced by the DCI officers when dealing with criminal gang activities especially within Nairobi County include; poor relationship between police and the general public as reported by 89.1% of the respondents, increased involvement of women in gang activities which is exacerbated by low ratio of female-male officers for undercover operations and 90.9%. of respondents indicated due to woman innocence will create a greater challenge. Others include; gang related activities with networks and markets especially for stolen vehicles across the borders as a result of corruption along the borders by both police, custom and military officers. Further, 85.5% indicated that cross border gang activities were worsened by lack of harmonized law for the regulation and prevention of these activities that led to enhanced proliferation of weapons as well as drugs to and from the neighboring countries. Major recommendations for policy considerations included; increased recruitment and deployment of female officers to beef up their ratio in undercover operations. Harmonized laws for the neighboring East African community countries and increased cooperation between the security organs of these countries in order to have a coordinated approach of tracking and apprehending criminals who escape to neighboring countries. The study also recommends mandatory training for DCI officers in computer/ technological skills to be able to intercept, interpret and or decode gang related communication and cybercrime related activities.

scholarly journals Utilisation of a community-based health facility in a low-income urban community in Ibadan, Nigeria

2015 ◽  
Vol 7 (1) ◽  
Author(s):  
Ayodeji M. Adebayo ◽  
Michael C. Asuzu
Keyword(s):  
Health Facility ◽  
Low Income ◽  
Sampling Technique ◽  
Simple Random Sampling ◽  
Access To Health Services ◽  
Cross Sectional Survey ◽  
Self Medication ◽  
Community Based ◽  
Cross Sectional ◽  
North West

Background: Primary healthcare is established to ensure that people have access to health services through facilities located in their community. However, utilisation of health facilities in Nigeria remains low in many communities.Aim: To assess the utilisation of community-based health facility (CBHF) amongst adults in Ibadan, Nigeria.Settings: A low-income community in Ibadan North West Local Government Area of Oyo State.Methods:A cross-sectional survey was conducted using a simple random sampling technique to select one adult per household in all 586 houses in the community. A semi-structured interviewer-administered questionnaire was used to collect information on respondents’ sociodemographic characteristics, knowledge and utilisation of the CBHF. Data analysis included descriptive statistics and association testing using the Chi-square test at p = 0.05.Results: The mean age of the respondents was 46.5 ± 16.0 years; 46.0% were men and 81.0% married; 26% had no formal education and 38.0% had secondary-level education and above; traders constituted 52.0% of the sample; and 85.2% were of low socioeconomic standing; 90%had patronised the CBHF. The main reasons for non-utilisation were preference for general hospitals (13.8%) and self-medication (12.1%). Respondents who had secondary education and above, were in a higher socioeconomic class, who had good knowledge of the facility and were satisfied with care, utilised the CBHF three months significantly more than their counterparts prior to the study (p < 0.05). However, only satisfaction with care was found to be a significant predictor of utilisation of the CBHF.Conclusion: The utilisation of the CBHF amongst adults in the study setting is high, driven mostly by satisfaction with the care received previously. Self-medication, promoted by uncontrolled access to drugs through pharmacies and patent medicine stores, threatens this high utilisation.

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