scholarly journals The gap analysis between perception and expectation of visitor in Bantimurung Bulusaraung National Park

2021 ◽  
Vol 886 (1) ◽  
pp. 012124
Author(s):  
Asrianny ◽  
Rinekso Soekmadi ◽  
Hadi Susilo Arifin ◽  
Dudung Darusman ◽  
Rahmat Budiarto

Abstract This study aimed to analyze the gap between visitors’ perception and expectation for better development of ecotourism potential in Bantimurung Bulusaraung National Park (BBNP). The gap analysis approach used a descriptive survey to 200 respondents selected by non-probability sampling in November 2018. Several ecotourism potentials assessed were accessibility, accommodation, cultural attractions, public facilities, human resources, information and natural attractions. The result showed that there is a higher expectation rather than perception of visitor in BBNP. The highest gap value was found in public facility [-1.71], while the lowest gap value was found in accessibility [-0.97]. Thus, public facility should be prioritized to develop in order to meet the visitor s’ expectation. In term of public facility, the highest gap value was found in communication facilities (telephone, fax, internet), while the lowest gap value was found in garbage dump and clean water availability. Therefore, the top priority to improve was the quality and quantity of communication facilities (telephone, fax, internet).

Author(s):  
Asrianny . ◽  
Rinekso Soekmadi ◽  
Hadi Susilo Arifin ◽  
Dudung Darusman

Aims: To analyze the importance and performance rate of various ecotourism component based on visitor perspectives in Helena sky bridge. Study Design: Interview method. Place and Duration of Study: October 2018 in Helena sky bridge, Bantimurung Bulusaraung National Park, Maros District, South Sulawesi Province, Indonesia. Methodology: The interview method, by using prepared structured questionnaire with close ended questions, applied on 50 respondents selected through quoted accidental sampling technique. There were 33 ecotourism subcomponents assessed based on Likert scale. Obtained data processed by the Importance-Performance Analysis (IPA) and displayed in Cartesian diagram. Results: There was variation of respondent characteristics in term of gender, age, number of visits, visiting purpose and domicile. However, most visitor was young people (18-28 years old) and come from Makassar. The highest performance rate was found on panorama, while the lowest performance rate was homestay. For the importance, the highest score was showed by 3 subcomponents, namely service, skill and garbage dump, while the lowest one was festival. In average, the performance rate of all subcomponents was 2.70 (moderate), while the importance was 3.93 (good). There was a gap between performance and importance that need proper management actions. Development effort should be concentrated in 7 subcomponents plotted in 1st quadrant, such as the easiness access to get transportation, guide and interpreter, public lavatory, garbage dump, health facility, shopping facility, and clean water availability. 13 subcomponents had already in a good performance, mostly from natural attraction. 10 subcomponents were classed into 3rd quadrant with low priority management strategy. Moreover, 3 subcomponents (cultural landscape, local peoples’ daily life and hospitality) were in 4th quadrant with possible overkill situation. Conclusion: Ecotourism subcomponents such as the easiness access to get transportation, guide and interpreter, public lavatory, garbage dump, health facility, shopping facility, and clean water availability should be prioritized.


2016 ◽  
Vol 4 (1) ◽  
pp. 11
Author(s):  
Recky Pangemanan ◽  
Effendi P. Sitanggang ◽  
Jardie A. Andaki

Title (Bahasa Indonesia): Pengaruh kualitas layanan terhadap kepuasan pengguna jasa di Pelabuhan Perikanan Samudera (PPS) Bitung, Indonesia This study evaluates the effect of service quality on the service users’ utilization in the Ocean Fisheries Port (OFP) of Bitung, Indonesia. It employed 3 quantitative methods,Customer Satisfaction Index (CSI), Importance Performance Analysis and Gap Analysis. From 14 services, there were 13 services categorized as satisfactory services. It means that Ocean Fisheries Port of Bitung has performed well in most of its functions. The unsatisfactory one was clean water service. To increase the users’ level of satisfaction in the OFP of Bitung, improvement needs to be done in the services of ship arrival and departure document preparation, fishing vessel log book inspection, recommendation for subsidized fuel use, fish catch certification, port hygiene, entrance ticket, information building rental, electricity, clean water supply, equipment rental, and mooring. Penelitian tentang pengaruh kualitas layanan terhadap kepuasan pengguna jasa di Pelabuhan Perikanan Samudera (PPS) Bitung, Indonesia, telah dilakukan. Dengan mengunakan 3 metode kuantitatif, yaitu Customer Satisfaction Index (CSI), Importance Performance Analysis dan Gap Analisis, didapat hasil sebagai berikut: dari 14 layanan, terdapat 13 layanan yang mendapatkan predikat puas meskipun tidak ada yang sangat memuaskan. Ini dapat diartikan, bahwa PPS Bitung telah melakukan tugas pokok dan fungsinya dengan baik. Hanya ada satu pelayanan yang kurang memuaskan, yaitu pelayanan air bersih. Untuk meningkatkan kepuasan pengguna jasa/stakeholder di PPS Bitung, maka perbaikan perlu dilakukan terhadap pelayanan persiapan dokumen kedatangan dan keberangkatan kapal, log book penangkapan ikan, rekomendasi bahan bakar minyak solar subsidi, sertifikat hasil tangkapan ikan, kebersihan kolam pelabuhan dan kebersihan pelabuhan, pas masuk, sewa lahan bangunan informasi, jasa listrik, jasa air bersih, sewa peralatan, dan tambat labuh.


2022 ◽  
Vol 11 (1) ◽  
pp. 57
Author(s):  
Lingbo Liu ◽  
Hanchen Yu ◽  
Jie Zhao ◽  
Hao Wu ◽  
Zhenghong Peng ◽  
...  

The layout of public service facilities and their accessibility are important factors affecting spatial justice. Previous studies have verified the positive influence of public facilities accessibility on house prices; however, the spatial scale of the impact of various public facilities accessibility on house prices is not yet clear. This study takes transportation analysis zone of Wuhan city as the spatial unit, measure the public facilities accessibility of schools, hospitals, green space, and public transit stations with four kinds of accessibility models such as the nearest distance, real time travel cost, kernel density, and two step floating catchment area (2SFCA), and explores the multiscale effect of public services accessibility on house prices with multiscale geographically weighted regression model. The results show that the differentiated scale effect not only exists among different public facility accessibilities, but also exists in different accessibility models of the same sort of facility. The article also suggests that different facilities should adopt its appropriate accessibility model. This study provides insights into spatial heterogeneity of urban public service facilities accessibility, which will benefit decision making in equal accessibility planning and policy formulation for the layout of urban service facilities.


Author(s):  
Hamdi Mayulu ◽  
Irsan Tricahyadinata ◽  
Agus Soepriyadi

Livestock is an integral part of agriculture which significantly contributes to the economic and socio-economic development. Based on its potential in natural resources and human resources, East Kalimantan Province has opportunity to become a beef cattle development area. The development of a corporate-based beef cattle breeding area is an approach which taken toward industrial and business-oriented beef cattle breeding. The concept of breeder corporation will create new strengths such as strengths in human resources, capital, and banking in business development, which can more open the opportunities for the success and growth of the breeder's business. The development of a corporate-based beef cattle breeding area provides opportunities, including: 1) improving the competitiveness and added value of the region and beef cattle commodities in order to support national sustainable food security; 2) strengthening the livestock business system in one area management in a holistic manner; and 3) strengthening breeders institutions in accessing information, technology, public facilities and infrastructure, capital, processing and marketing, so that the concept is expected to be applied in East Kalimantan Province.


2020 ◽  
Vol 25 (1) ◽  
pp. 18
Author(s):  
Tris Mesano Talahatu ◽  
Marthen Robinson Pellokila ◽  
Johanis N. Kallau

AbstrakPDAM Kabupaten Kupang dalam mengelola pelayanan air bersih kepada masyarakat Kota Kupang menghadapi tantangan dalam pelayanannya. Salah satu permasalahan yang dihadapi PDAM adalah menyangkut tarif air minum. PDAM dalam menetapkan tarif selalu mengacu pada peraturan perundangan yang berlaku dengan pertimbangan tarif yang ada dapat memberikan keuntungan setelah biaya operasional dan pengembalian investasi. PDAM tidak pernah melakukan survey untuk mengetahui tingkat kesediaan konsumen dalam membayar tarif air minum. Penelitian ini bertujuan untuk mengestimasi nilai Willingness To Pay (WTP) pelanggan air bersih golongan rumah tangga di Kota Kupang dan menganalisis faktor-faktor yang secara signifikan mempengaruhi WTP pelanggan air bersih golongan rumah tangga di Kota Kupang. Metode penelitian yang digunakan adalah metode survey deskriptif dan teknik pengambilan sampel menggunakan kombinasi antara Area Sampling dan Proportionate Random Samplingdengan 250 responden. Metode valuasi kontingensi digunakan untuk mengetahui nilai WTP pelanggan air bersih. Nilai WTP pelanggan (individu) per bulan dalam membayar air bersih sebesar Rp. 145.489,46 sedangkan nilai total WTP untuk seluruh pelanggan PDAM Kabupaten Kupang golongan rumah tangga A (Rp 20.846 konsumen) per tahun sebesar Rp 36.394.479.684,00. Faktor-faktor yang berpengaruh signifikan terhadap WTP adalah tingkat pendapatan dan jumlah pemakaian air.AbstractPDAM Kabupaten Kupang to manage clean water service always face challenges in its service. One of the problems that PDAM often faces is the tariff of drinking water. The PDAM in determining the tariff always refers to the prevailing law and regulation with the consideration of the existing tariff can give profit after the operational cost and the return of investment. PDAM has never conducted a survey to find out how much the willingness of consumers in paying drinking water rates. This study aims to estimate the value of Willingness To Pay (WTP) of household clean water subscribers in Kupang City and to analyze the factors that significantly affect the WTP of household clean water subscribers in Kupang City. The research method used is descriptive survey method and sampling technique using a combination of sampling area and proportionate random sampling with 250 respondents. Contingency valuation method is used to know the value of PAP of clean water customer. WTP value of customer (individual) per month in paying clean water Rp. 145,489.46 while the total value of WTP for all customers of PDAM Kabupaten Kupang household class A (20,846 consumers) per year amounted to 36.394.479.684,00. Factors that have significant effect on the PAP are the level of income and the amount of water consumption.


2019 ◽  
Vol 7 (2) ◽  
pp. 69
Author(s):  
Yayat Sukayat ◽  
Dika Supyandi ◽  
Gunardi Judawinata ◽  
Iwan Setiawan

In the monetary crisis that occurred in 1998, the agricultural sector has shown its resilience as a hero in saving the nation's economic downturn. In the use of land for farming, no longer only pay attention to wetlands but begin to look at dry land, with all its characteristics such as tofografi (landscapes), water availability, and soil fertility, such as herbs and or medicines. The purpose of this study is to describe the business orientation ( cultural values) in farming. The research design is quantitative, with descriptive survey techniques from a sample size of 30 farmers. The results of the study, farmers' orientation in farming began to shift from social orientation to economic orientation, by keeping or aligning themselves with nature.


Author(s):  
Mohammad Ali Fetrat ◽  
Sema Mutahar

The present study was conducted to "identify the impact of meritocracy on human resource productivity from the perspective of police academies". This research is a descriptive-survey research in terms of purpose and methodology. The statistical population of this study is all lecturers of Kabul Police Academy. Morgan table was used to determine the sample size, which according to the population of the sample required 121 people. The instrument or the device of this study is a complex questionnaire. The reliability of this questionnaire was confirmed by Cronbach's alpha coefficient of 0.85. SPSS software was used to analyze the data using regression analysis. The results of this study show that meritocracy has a significant effect on human resource productivity, it also the effect of meritocracy components (knowledge, consciousness, abilities, skills, attitudes, education, training, and retention) on productivity. Human resources are influential and the hypotheses are confirmed.


2016 ◽  
Vol 4 (1) ◽  
pp. 20
Author(s):  
Sara Violina ◽  
Ida Bagus Suryawan

ABSTRACT Northern Sanur Beach (Sanur Kaja Beach) consisting of Matahari Terbit Beach and the main Sanur Beach is a polular tourist destination on the island of Bali. Its strategic location, famous history, public and additional facilities, makes Sanur a demanding location for tourists. But one important role for such tourist destination is the cleanliness of the beach itself, providing comfort to travellers. A direct observational study and a descriptive cross-sectional study with randomized survey of 100 travellers (50 domestic and 50 international) regarding the cleanliness of Northern Sanur beach. Through the survey we gathered traveller’s evaluation on current sanitation of public facility (toilet, parking, and resting), additional facilities (restaurant, gift shop, and street vendors), and sanitary facility (rubbish bins) condition in Northern Sanur beach giving a score of very clean, moderate, or poor. Through direct observational we looked at physical objects around the environement such as its geography and facilities available in Northern Sanur beach collected through interviews from local informans. Respondents showed an overall positive response of “moderate” 25 of respondents or (50%) of domestics, and 32 respondents or (64% ) foreigners regarding sanitation quality of Northern Sanur beach. Public facilities as well as additional facilities are generally considered to be moderately clean by the total respondents. But traveller’s opinion suggested the “poor” availability of rubbish bins 25 of respondent or (50%) domestics and 23of respondents or  (46%) foreigners. Public facilities of four public toilets, two parking area, rubbish bins, are available for travellers and taken care by local employees assigned by the head of village. As travellers states Northern Sanur to be moderately clean, other results that are considered poor or below expectation regarding specific public facilities should be taken care of to provide a better tourist attraction. Cleanliness is a tourist attraction itself, therefore keeping clean it is important for the sustainability of tourism.


2019 ◽  
Vol 104 (S1) ◽  
pp. 77-99
Author(s):  
Yisha Zhang ◽  
Yifan Yu ◽  
Wenjuan Xu ◽  
Jingjing Hu

Abstract This article explores the spatial differentiation and integration between the post-disaster victims and the indigenous peasants 8 years after a rapid off-site resettlement oriented by governments in New Beichuan. Data were broadly collected from placement documents, questionnaires, interviews and site measurement by empirical research and on-site investigation in 2014. The resettlement plan was introduced and analyzed for housing resettlement, open space systems, public facilities allocation and resettlement policies. Based on statistical analysis of the questionnaire data and observation on the usage of the built environment, problems with the spatial usage and mismatches between the specific spatial requirements and subjective planning intention of integration are analyzed and preliminary findings are shown. The results showed that the excessive pursuit of speed and deficiency in economically self-sustaining efforts might contribute to insufficient attention given to spatial, social and economic aspects and leads to inevitable and long-standing problems, such as housing quality problems, neighborhoods management and security concerns, contradictions between the housing layout and local living habits, different spatial usage preferences between the indigenous peasants and post-disaster migrants, and disequilibrium of public facility allocation.


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