scholarly journals The Urgency of Halal Assurance System for Product Reliability

Author(s):  
Moch. Khoirul Anwar

  Indonesia is a country with world most Moslem population. Thus, among other countries participated in Islamic Konference Organization, Indonesia is the biggest on product consumption market. This huge number of Moslem is crucial to be considered in business, particularly to the reliability of food product in Indonesia. This far, halal products is attributed with a certificate of halalness established by MUI (i.e, Indonesia Ulama Committee). However, the monitoring of halal products by companies with halal certificate may not be sustainably conducted by MUI, thus it needs a company system assuring that their products are halal. This study used a qualitative approach and was a field research. As a practival resource, this study was conducted in LPPOM MUI (i..e, Department of Assessment on Foods, Drugs, and Cosmetics  by Indonesia Ulama Committee) East Java and another place related to this department. The data of this study was collected by participative observation or engaged observation and interview. Additionally, documentation in particular to the existing system of halalness by LPPOM MUI East Java was also applied. As the result, first, in order to assure the halalness of food products from halal-certified companies, it needed a Halal Assurance System. Second, this Halal Assurance System was made and applied by halal-certified companies to keep the sustainability of halalness on their products. Third, Halal Assurance System was an effort for customer satisfaction.   

2021 ◽  
Vol 12 (1) ◽  
pp. 61-69
Author(s):  
Suchi Wati Dewi ◽  
Rafika Rahmawati

The development of Islamic banks this time, the quality of service and customer satisfaction isa key factor that will become a competitive advantage of a company. Therefore a company is largelydetermined by the ability of banks to provide the best quality service compared to its competitors.This research is a descriptive qualitative approach. The object of this research is BPRS Harta InsanKarimah Branch Of Cikarang. While the subject is a customer of BPRS Harta Insan Karimah BranchOf Cikarang, amounting to 5 (five) people with 1 (one) the informant of BPRS Harta Insan KarimahBranch Of Cikarang. Methods of data collection by observation, interview and documentation. Forvalidation data using triangulation sources. Data analysis techniques there are three, namely: DataReduction, Presentation Of Data, and nteresting Conclusion and Verification. These results indicatethat (1) the service quality of BPRS Harta Insan Karimah Branch Of Cikarang is quite satisfactory forour customers. However,there are still factors that make customers feel quite satisfied, namely on timeconstraints. (2) There are four factors that determine the quality service pick-up of savings productson customer satisfaction at BPRS Harta Insan Karimah Branch Of Cikarang, namely Responsivness,Reliability, Assurance, and finally Emphaty (Empathy). (3) The quality level of savings product pick-upon customer satisfaction is carried out by BPRS HIK Cikarang Branch, namely by providing the bestquality service and fulfilling customer desires with that customers will be satisfied with the servicesprovided by BPRS HIK Cikarang Officers.


2020 ◽  
Vol 15 (1) ◽  
pp. 19-29
Author(s):  
Junia Farma ◽  
Khairil Umuri

Asuransi Takaful is a company that engages in risk insurance services. In its operation, the company does not engage in forbidden businesses. However, the strategies in promoting the products may violate Islamic business ethics. This study is conducted to examine the implementation of the Islamic business ethics concept in promotion strategies at PT Asuransi Takaful of Banda Aceh Branch. This research is field research using a descriptive qualitative approach. The Finding shows that PT. Asuransi Takaful has implemented tawḥid, ‘adl, ikhtiyār, farḍ, and iḥsān in the promotion strategies.


2009 ◽  
Vol 13 (1) ◽  
pp. 63-70 ◽  
Author(s):  
Michel Lucas ◽  
Geneviève Asselin ◽  
Mélanie Plourde ◽  
Stephen C Cunnane ◽  
Éric Dewailly ◽  
...  

AbstractObjectiveTo quantify marine food product consumption and EPA + DHA intake among Quebecers, and to compare the results with the most recent recommendations.DesignData were obtained from a representative cross-sectional telephone survey (June 2006). Intakes of marine food product species and EPA + DHA were estimated from a validated FFQ on the consumption of marine food products during the previous month. Prevalence of fish oil consumption in the last 6 months was also assessed.SettingProvince of Quebec (Canada).SubjectsA representative sample (n 1001) of adults in the province of Quebec. Of these, eight were excluded from the present analysis (n 993).ResultsMean and median EPA + DHA intakes for all participants were estimated to be 291 mg/d (sem 11) and 207 mg/d, respectively. 85·0 % (95 % CI 82·7, 87·3) of Quebecers had an EPA + DHA intake lower than 500 mg/d, which is the amount internationally recommended for the prevention of CVD. Mean and median DHA intakes among women of childbearing age (n 128, 18–34 years) were estimated to be 169 mg/d (sem 17) and 126 mg/d, respectively. Of these women, 27·7 % had a daily intake >200 mg DHA and 15·9 % had an intake >300 mg DHA. We noted that 13 % of Quebecers take ≥1 capsule of fish oil/d.ConclusionsConsumption of marine food products and EPA + DHA among Quebecers clearly appears to be lower than international recommendations. Since EPA + DHA confer health benefits and may reduce health costs, strategies to increase their consumption should be implemented to improve public health in Quebec.


2020 ◽  
Author(s):  
Russell Fielding ◽  
Jeremy J Kiszka ◽  
Catherine Macdonald ◽  
Meaghan A. McCormack ◽  
Jessica Dutton ◽  
...  

Abstract Background: Exposure to mercury (Hg) through the consumption of seafood is a major public health concern. The tissues of high trophic level marine organisms, such as cetaceans, often contain high concentrations of Hg compared to lower trophic level species. The archipelagic Caribbean nation of St. Vincent & the Grenadines supports two related whaling operations, which produce food from cetaceans for human consumption. A recent study reported that Hg concentrations in tissue samples from one of these whaling operations exceed recommended consumption limits. Our objective was to determine the role of cetacean-based food products in the diet of the Vincentian population as a proxy for exposure to MeHg. Methods: We conducted interviews with 921 members of the Vincentian public. We asked questions about the types of food consumed, frequency of consumption, and quantities consumed. Based upon provisional tolerable weekly intake (PTWI) guidelines for methylmercury (MeHg) from the Food and Agricultural Organization (FAO) and the World Health Organization (WHO), we determined safe weekly consumption amounts for specific cetacean-based food products, based upon reported consumption patterns. Results: We found cetacean-based food products to be included in the diet of 77.4 percent of respondents. Respondents’ gender and geographical home region are the most predictive attributes for cetacean-based food product consumption, whereas socioeconomic status and age play a minor role and no role, respectively. Frequency and amount of consumption vary, but generally exceed calculated safe weekly consumption amounts. Conclusions: The consumption of cetacean-based food products by members of the Vincentian public may represent a public health risk, as data indicate that a large portion of the population may be exposed to concentrations of MeHg in excess of recommended limits. Any potential action to address this risk is likely to be most effective if targeted toward the specific high-consumption population segments identified by our study.


2021 ◽  
Vol 1 (1) ◽  
pp. 08-19
Author(s):  
Mohd Zaid Daud ◽  
Nur Farhani Zarmani ◽  
Mohd Amzari Tumiran

The entry of imported food products into Malaysia is on an increasing trend. However, the halal monitoring and enforcement system's weakness has given room to irresponsible entrepreneurs not conforming to the manual procedure for Malaysia's halal certification. This weakness gives rise to various malpractices, including the smuggling activities, forgery of international halal logo and certificate, and attempts of contaminating with nonhalal ingredients in the food processor. The management of the halal assurance system on imported food products in Malaysia is carried out by JAKIM and other government agencies such as the Ministry of Domestic Trade and Consumers Affairs (KPDNHEP), Ministry of Health (MOH), Food Safety Information System of Malaysia (FOSIM), Royal Malaysian Customs Department, Malaysian Quarantine and Inspection Services (MAQIS), Department of Veterinary Services (DVS) and Local Authority. The monitoring and enforcement are based on Manual Procedure for Malaysian Halal Certification (MPPHM), Malaysian Standard (MS), Trade Descriptions Act 2011 (TDA 2011), and other related directives. Therefore, despite many agencies contributing to this matter, an analysis of Halal Assurance Management on Imported Food Products in Malaysia is crucially needed to manage halal monitoring and enforcement. This study may contribute to halal management in Malaysia to develop a systematic halal assurance management system, particularly for imported food products. This study can provide a guideline for imported food product entrepreneurs in conforming to the act, regulations, procedure, and standard specified by the authorities. The implication of this study also benefits the consumers. They will become more confident in the halal status of imported food products and entrust the Malaysian management of halal assurance in the monitoring and enforcement system.


2021 ◽  
Vol 5 (2) ◽  
pp. 127-146
Author(s):  
Mulfi Aulia ◽  
Alya Hanifah

This study uses a field research method with a qualitative approach. Qualitative data on the procurement process for imported products and product sales under the JPH Law were obtained through interviews with store heads, observations and documentation of Indomaret outlets in the Kuningan Regency area. The results of this study indicate, first, the provisions for imported food products that can be found in Indonesia according to the JPH Law, namely the discovery of the appropriate halal label on the product and has a halal certificate and has a registration number (this is specifically for halal certified products abroad, it is mandatory to register to) BPJPH and its registration number on the product). Second, the products supplied to Indomaret in the Kuningan Regency area come from one Distribution Center (DC), namely DC Cirebon, so it can be ascertained that all products sold at Indomaret outlets in the area, including imported food products, are the same. Third, during the five-year transition period (October 2014-October 2019) it turned out that some importers had not utilized optimally to implement halal certification of products. The proof is that in 2021, which means that two years have passed since the transition period, there are still products that are not labeled as halal or labeled as not halal in Indomaret, the Kuningan Regency area.


2018 ◽  
Vol 1 (2) ◽  
pp. 71
Author(s):  
Aan Eko Khusni Ubaidillah

The problems we face today live in a time of moral degradation and destruction. People feel proud if they can imitate the trend carried by the West; both in thought and lifestyle. Ironically, not a few generations of Muslims who terpedaya with the trend. They make Western values ​​as their standard of behavior and morals. Meanwhile, Islamic morality is increasingly felt strange and difficult to practice in the midst of society facing such problems plural and complex. The purpose of this study are: 1) To describe the steps Implementation of values ​​of Ethics, Moral and Morals in learning behavior in STIT Raden Wijaya Mojokerto. 2) To describe the supporting and inhibiting factors Implementation of Ethics, Morals and Morals values ​​in the behavior of learning in STIT Raden Wijaya Mojokerto This research type is field research research using qualitative approach. Data collection techniques include observation, interview, and documentation. Data analysis technique uses descriptive explorative, that is by describing state and phenomenon status. Based on the exposure of the analysis of data sources can be concluded that: 1) Steps Implementation of values ​​of Ethics, Morals and Morals in the behavior of learning in STIT Raden Wijaya Mojokerto is the first institution to make a mature planning, then applied with the pattern pembiasaan. 2) To describe the supporting and inhibiting factors Implementation of Ethics, Morals and Morals values ​​in learning behavior in STIT Raden Wijaya Mojokerto consists of internal factors (consisting of heredity, gender, physical character, personality, intelligence and talent) and external ( consisting of education, religion, culture, environment and socio-economic)


Author(s):  
Andar Sri Sumantri ◽  
Radix Nugrahanto

<p>Customer is an important factor for the survival of a company. At a time, company sometimes didn’t know the level of customer satisfaction. If the company continues with this situation, the company would not know the next strategies to develop the company. There are many factors that connected with customer such as trust, facility and service quality. This research objective is to analyze if there is a positive influence, both individually and simultaneously between independent variables which are trust, facility and service quality to the dependent variable which is customers. In this research the object are the customers of PT Panah Persada Logisindo Semarang. The data sources are primary and secondary data using sampling technique of 80 respondents. The results of multiple linear regression equation show that there is a positive influence and partial significant between (t= 3,543 &gt; ttebal = 1, 99167) Trust, (t=4,976 &gt;ttebal=1,99167 ) Facility and (t =3,908 &gt; ttebal= 1, 99167) Service Quality effected by customer satisfaction.</p><p><strong>Keywords: Trust, Facility, Service Quality, Customer Satisfaction</strong></p><p>Kepuasaan Pelanggan merupakan faktor penting terhadap kelangsungan hidup sebuah perusahaan. Masalah yang dihadapi perusahaan saat ini berkaitan dengan tidak diketahuinya kepuasaan Pelanggan setiap tahun, Jika ini dibiarkan terus menerus, perusahaan tidak dapat menentukan strategi untuk meningkakan kepuasaan pelanggan. Ada banyak faktor yang mempengaruhi Kepuasaan Pelanggandipengaruhi oleh kepercayaan, fasilitas dan Kualitas Pelayanaan. Perumusan masalah, tujuan penelitian dan hipotesis pada latar belakang masalah dan tujuan penelitian ini untuk menganalisis adakah pengaruh yang positif baik secara individual dan simultan antara variabel independen yaitu kepercayaan, fasilitas, kualitas pelayanaan terhadap variabel dependen yaitu Kepuasaan Pelanggan. Pada penelitian ini obyek yang diambil pengguna jasa Freight forwarder PT Panah Persana Logisindo Semarang Sumber data meliputi data primer dan sekunder. Sampel pada penelitian ini adalah 80 responden teknik sampling yang digunakan seluruh populasi dijadikan sample. Berdasarkan hasil penelitian dan analisis berganda dihasilkan persamaan : Hasil persamaan regresi linear berganda menunjukkan bahwa ada pengaruh yang positif dan signifikan secara parsial antara ( t hitung = 3,543&gt; t tabel = 1,99167) kepercayaan, (t hitung4,976 &gt; t tabel =1,99167) Fasilitas ( t hitung = 3,908&gt; t tabel = 1,99167) Kualitas pelayanaan terhadap Kepuasaan Pelanggan.</p><p><strong>Kata kunci : Kepercayaan, Fasilitas, Kualitas Pelanggan. Kepuasaan Pelanggan</strong></p>


2017 ◽  
Vol 2 (4) ◽  
pp. 329-346
Author(s):  
Iyam Marhamah ◽  
Yaya Yaya ◽  
Asep Sodiqin

Tulisan ini bertujuan untuk menggambarkan sistem dakwah Pondok Pesantren At-Tawazun ditinjau melalui sistem terbuka mulai dari tahap input, conversion, output, feedback, hingga environment dalam upaya mengatasi problematika santri yang dipengaruhi oleh perkembangan zaman. Penelitian yang dilakukan ini menggunakan metode studi kasus dengan pendekatan kualitatif dan spesifikasi penelitian field research (penelitian lapangan). Hasil penelitian ini menunjukkan bahwa keberadaan pondok pesantren At-Tawazun dirasakan cukup besar manfaatnya oleh orang tua maupun masyarakat. Lembaga dakwah dan pendidikan ini telah ikut berkontribusi dalam menanggulangi masalah sosial dan kenakalan remaja yang semakin rumit, sehingga mampu memberikan lulusan santri yang brakhlak, berbudi luhur dan mampu mengamalkan ilmunya di masyarakat. Lebih dari itu, kehadiran pondok pesantren At-Tawazun diharapkan dapat mengatasi akulturasi budaya yang menyimpang di era sekarang ini. Sehingga semangat generasi muda kita dapat disalurkan terhadak hal-hal positif, untuk kemajuan Agama dan Negara. This paper aims to describe the da’wah system of At-Tawazun Islamic Boarding School through an open system starting from the input, conversion, output, feedback, and environment stages in an effort to overcome the problems of santri that are influenced by the times. This research uses case study method with qualitative approach and field research specification (field research). The results of this study indicate that the existence of the At-Tawazun Islamic Boarding Scool was felt to be of considerable benefit by parent and community. This da’wah and education institution has contributed to tackling social problems and juvenile delinquency that are increasingly complicated, so as to be able to provide graduates who are morally, virtous and able to practice their knowledge in the community, moreover, the presence of the At-Tawazun Islamic Boarding School is expected to overcome the deviant cultural acculturation in the present era. So that the spirit of our young generation can be channeled suddenly to positive things, for the advancement of Religion and the state.


2017 ◽  
Vol 21 (2) ◽  
pp. 49-58
Author(s):  
Willyamto Sutardjo Liu

This study aims to examine consumer behavior, customer satisfaction and development strategies that can support or hinder the development of vegetarian restaurants Fortunate Coffee using SWOT analysis. Research with qualitative approach using an analytical process begins with a browse through all the data available from the following sources using literature study, internet media, interviews, and questionnaires.Findings from this study showed that a vegetarian restaurant Fortunate Coffee has many advantages that can support the development of, among other strategic place and cozy, reasonable prices, good service, taste the food was pretty good, and have the product in Samarinda recently sold in Fortunate Coffee vegetarian restaurant that is Bread Vegan. Through of the findingsstrength, weakness, opportunity, threats, then difomulasikan into the SWOT matrix and eventually found a few strategies, namely strategies SO (strength-opportunity) flavorenhancing its menu. ST Strategy (strength-threats) maintain selling prices to remain stable. WO Strategy (weakness-opportunity) held activities such as seminars vegetarian and exciting events. WT Strategy (Weakness-threats), an improvement in consumer promotions, the need for special training to waiters in service procedures, innovations in the form of home delivery.


Sign in / Sign up

Export Citation Format

Share Document