scholarly journals THE LEVEL OF STUDENTS SATISFACTION ON LEARNING ENGLISH FROM HOME AT MTI PASIA BOARDING SCHOOL DURING COVID-19 PANDEMIC

2021 ◽  
Vol 3 (2) ◽  
pp. 157-175
Author(s):  
Yulmezi Yulmezi ◽  
Arifmiboy Arifmiboy
Keyword(s):  
Student Satisfaction ◽  
Boarding School ◽  
Data Interpretation ◽  
Know How ◽  
Instrument Validity ◽  
Level Of Satisfaction ◽  
E Learning ◽  
Quantitative Descriptive ◽  
Students Satisfaction ◽  
Learning English

This research was motivated by the disruption of the student learning process during the Covid-19 pandemic at MTI PASIA. This research was conducted to know how the level of student satisfaction in class X, XI, and XII at MTI PASIA on learning from home using E-learning during the Covid-19 pandemic.The design of this research was survey and the instrument used is a questionnaire. The subjects of this research were students of class X, XI and XII with a total of 167 students and students who will be used as research samples as many as 118 students. The instrument validity test was carried out by distributing instruments to 3 experts as instrument validators and to analyze the data using quantitative descriptive techniques with percentages.Based on the results of research conducted by researchers, the title of this research is the level of satisfaction of students learning English from home at MTI PASIA during the COVID-19 pandemic. Researchers conducted research to know how the level of student satisfaction in learning English towards the objectives and learning components. The results obtained that the level of satisfaction of student towards learning objectives and learning component are 45.92%, teacher 48.30%, student 48.68%, material 50.78%, method 49.83%, strategy 48.89%, media 49.65% and evaluation 49, 48%. Theaverage answer was 48.94% or ≥40% -≤70% and that means they are quite satisfied, according to data interpretation that has been determined.

Student Satisfaction From E-Learning Systems

2021 ◽  
pp. 214-227
Author(s):  
Sadia Jabeen ◽  
Aisha Muhammd Din ◽  
Muhammad Farhan Sadiq
Keyword(s):  
Student Satisfaction ◽  
Simple Random Sampling ◽  
Survey Method ◽  
Educational Systems ◽  
Virtual University ◽  
University Campuses ◽  
Face To Face ◽  
Teaching Standards ◽  
E Learning ◽  
Students Satisfaction

This chapter explores the satisfaction level of students from Virtual University of Pakistan mode of e-learning. The research aimed at explaining the various factors of adopting the e-learning mode as well as inquiring about the determinant of satisfaction from virtual educational systems. The quantitative study was conducted through survey method; 240 respondents were selected from all the Virtual University campuses through simple random sampling. Questionnaires based on 25 items were constructed to measure the satisfaction. One sample t-test and regression analysis were applied for data analysis. Results revealed that a majority of the students prefer this institute due to high teaching standards. Interactivity pattern was explained as the main predictor of students' satisfaction from the system. Findings of the study lead to the practical implications and identify the need of face-to-face communication and betterment in interactivity patterns between instructors and students to enhance students' satisfaction from the system.

scholarly journals PENGUKURAN TINGKAT KEPUASAN DOSEN DAN MAHASISWA DALAM PROSES PEMBELAJARAN E-LEARNING PADA UNIVERSITAS BUNDA MULIA

2017 ◽  
Vol 5 (1) ◽  
Author(s):  
Leli Deswindi
Keyword(s):  
Educational Program ◽  
Satisfaction Level ◽  
Learning Program ◽  
Electronic Learning ◽  
Level Of Satisfaction ◽  
E Learning ◽  
New Student ◽  
Students Satisfaction ◽  
Develop Program

<p>The level of competition among universities in Indonesia is in a very competitive one. Each univesity tries to attract new student to choose which university to continue their educational program. This level of competition makes all universities in Indonesia promote themselves and try to develop program and facilities as well as possible. Bunda Mulia University (BMU) has taken a very smart strategy to anticipate this competition by providing E-leaning (Electronic Learning) program or it is better known BM-learning (Bunda Mulia learning). They are many components involved in this program. The most important components of e-learning program are the system, lecturers and students. To increase E-learning facilities, BMU need to put lecturers and students satisfaction on the first priority. In this research, the writer tries to find out the level of satisfaction from lecturers and students who have been involved in e-learning program. The result of this research could be use as an input for the management of Bunda Mulia University.</p><p>Keywords : satisfaction level, lecturers &amp; students, e-learning</p>

Evaluation of Students' Satisfaction with Instructional Facilitation of a Technology Management Programme

2015 ◽  
Vol 4 (2) ◽  
pp. 26-36
Author(s):  
Ibebietei Temple Offor ◽  
Gordon Monday Bubou ◽  
Festa Ndutimi Okrigwe ◽  
Abubakar Sadiq Bappah
Keyword(s):  
Technology Management ◽  
Student Satisfaction ◽  
Management Programme ◽  
Educational Quality ◽  
Educational Institutions ◽  
Higher Educational Institutions ◽  
Level Of Satisfaction ◽  
Study Centre ◽  
Postgraduate Diploma ◽  
Students Satisfaction

Attaining student satisfaction is one of the most critical objectives in all higher educational institutions. This study presents the opinions of students on the evaluation of their satisfaction with the instructional facilitation of a postgraduate diploma in technology management programme in Nigeria. Data was collected with a modified version of the standardised Evaluation of Educational Quality Questionnaire (SEEQ) and analysed, using item mean rating. The survey which was undertaken in October, 2014 evaluated six out of the fifteen facilitators engaged for second semester of the 2013/2014. The objective of the study was to determine the effectiveness of facilitation of the programme based on students' viewpoints. Overall ratings from the grand mean score of 4.67 indicated “very good” performance. Students also rated facilitators higher than teachers/lecturers they had encountered in their previous studies which is an indication of their level of satisfaction with instructional facilitation at the Study Centre.

Service Quality Provided by Colleges in Chitwan and Its Impact on Student Satisfaction

2021 ◽  
Vol 1 ◽  
pp. 15-21
Author(s):  
Shiva Prasad Poudel
Keyword(s):  
Service Quality ◽  
Student Satisfaction ◽  
Significant Relationship ◽  
Sampling Technique ◽  
Level Of Satisfaction ◽  
Quality Dimensions ◽  
Service Quality Dimensions ◽  
The Relationship ◽  
Students Satisfaction

This study attempts to examine the relationship between service quality dimensions (tangibility, reliability, responsiveness, assurance and empathy) and students’ satisfaction. Furthermore, this study is also examining critical factors in service quality dimensions (tangibility, responsiveness, reliability, assurance and empathy) that contribute most to the satisfaction of the students. The study employed both purposive and stratified sampling technique by using a set of questionnaires that was distributed to 120 college students in three of the colleges (Balkumari College, Saptagandaki Campus and Birendra Multiple Campus) in Chitwan. However the study found that there is a positive significant relationship between service quality dimensions and students’ satisfaction. The study also found that Empathy has significant relationship with student’s satisfaction in the students’ perception of service quality rendered by their colleges. Finally the study concludes that assessing level of satisfaction and continuous improvements of the quality of services that colleges provide to their students will help management and other staff of these colleges to reach organizational success.

scholarly journals Investigation of Students Satisfaction from The Performance of Administrative Staff, Faculty of Psychology, Kabul University in 2019

2021 ◽  
Author(s):  
Hassan Khan Darmal ◽  
Sharif Farin
Keyword(s):  
Student Satisfaction ◽  
Population Based ◽  
Administrative Staff ◽  
Statistical Population ◽  
Quantitative And Qualitative Research ◽  
Percent Confidence Level ◽  
Level Of Satisfaction ◽  
Educational Sciences ◽  
Students Satisfaction ◽  
Service Relationship

The study entitled (Investigation of Students satisfaction from the performance of administrative staff, Faculty of Psychology, Kabul University in 2019) is a fundamental quantitative and qualitative research. The purpose of this study is to obtain information about the level of student satisfaction with the performance of faculty administrative staff and to receive an educational and service relationship between students and faculty staff. To achieve the objectives of this research, the students of the daily shift of the Faculty of Psychology and Educational Sciences, which has a total number of (758) students, is considered as a statistical population based on Cochran’s formula and considering (90) percent confidence level and (10) In one hundred error levels (63) people were selected as a sample. A sample random method was used to distribute the questionnaires, which was distributed to the students of different classes and departments of the faculty. To conduct this research, various sources and references have been reviewed and used. The findings of this study show that the level of satisfaction of students in the daily shift of the performance of administrative staff of the Faculty of Psychology and Educational Sciences is good and medium, which means that most students have chosen a good and medium option. The overall result is that students were generally satisfied with the performance of the administrative staff of the Faculty of Psychology and Educational Sciences.

scholarly journals The The Relationship between Service Marketing Mix and the Students Satisfaction

Sains Insani ◽  
2021 ◽  
Vol 6 (1) ◽  
pp. 194-202
Author(s):  
Mohammed Alimawi
Keyword(s):  
Student Satisfaction ◽  
Service Marketing ◽  
Marketing Mix ◽  
Consumer Market ◽  
Marketing Process ◽  
Level Of Satisfaction ◽  
The Relationship ◽  
Students Satisfaction ◽  
Material Evidence ◽  
Positive Factor

The issue of marketing is a very important issue in order to reach the consumer market, but it needs a fundamental mechanism in term of service marketing. Therefore, more marketing elements need to be integrated into the marketing plans. This article discusses the relationship between service marketing mix and student satisfaction at Kolej Universiti Islam Antrabangsa Selangor (KUIS). There are many factors that affect student satisfaction at KUIS, which is the 7P. This study used a quantitative approach using questionnaires as tools to collect data. This study was applied to 322 male and female students studying in the third and fourth semesters. The results were analyzed using statistical methods, descriptive frequency ratio analysis, and deductive analysis, and the study found that the material evidence factor is the most positive factor affecting the level of satisfaction with KUIS. The price factor is the factor that negatively affects student satisfaction at KUIS. The results obtained helped in giving indications of the strengths and weaknesses of the marketing process. The results of the research were given to the college in order to benefit from the findings.

scholarly journals The College Students’ Satisfaction for Using Edmodo - the Learning Technology Application as E-Learning Media and Learning Effectiveness Improvement in Economic Higher Institution Mahardika Surabaya

2021 ◽  
Vol 12 (6) ◽  
pp. 2749-2756
Author(s):  
Susilowati Et al.
Keyword(s):  
College Students ◽  
Data Analysis ◽  
Student Satisfaction ◽  
Quantitative Research ◽  
Learning Effectiveness ◽  
Learning Technology ◽  
Technology Application ◽  
Higher Institution ◽  
E Learning ◽  
Students Satisfaction

This is quantitative research. The purpose of this study was to reveal the use of Edmodo free learning applications on student satisfaction and learning effectiveness.  The population of this study was students of the Mahardika Surabaya Economics College who took e-learning courses. While the sample is 160 students. Sampling was done by Non-Probability Sampling, namely by Accidental Sampling. The instrument used is in the form of a questionnaire. The data analysis used is path analysis. The results of the analysis prove that satisfaction has a significant effect on the effectiveness of learning. Student satisfaction affects the effectiveness of learning because they are satisfied with learning, service, and teaching. They can increase effectiveness, such as doing assigned assignments, presenting, studying, and discussing with colleagues or lecturers.

scholarly journals ANALISIS TINGKAT KEPUASAN MAHASISWA TERHADAP LAYANAN ADMINISTRASI AKADEMIK PEGAWAI IAIN KENDARI

Ta dib ◽  
2020 ◽  
Vol 23 (1) ◽  
pp. 29
Author(s):  
Sumianti Sumianti ◽  
Syamsuddin Syamsuddin ◽  
Sitti Nurhalimah ◽  
Hasbullah Hasbullah ◽  
Herlina Herlina ◽  
...  
Keyword(s):  
Student Satisfaction ◽  
Educational Institution ◽  
Empirical Finding ◽  
Quality Measurement ◽  
Academic Administration ◽  
Satisfaction Index ◽  
Administrative Personnel ◽  
Level Of Satisfaction ◽  
Analysis Technique ◽  
Students Satisfaction

Governance quality measurement of an educational institution is one of the main factors that can impact on the image of the college and the student loyalty. This article aims to describe and analyze the student satisfaction level of the academic administration services of IAIN Kendari staff. The research sample amounted to 88 students from 752 population numbers. The research instruments were structured using a service satisfaction indicator which refers to the tangible, reliability, responsiveness, assurance, and empathy aspects. The data were analyzed by using the Student Satisfaction Index analysis technique. The result of students’ satisfaction of academic agency activities was in satisfactory category. Besides, an interesting empirical finding in this research was the level of students’ satisfaction of the service positively correlates with the number of the employees. That is, the higher the number of employees, the higher the level of satisfaction of the service and vice versa. This indicates the need for the proportional distribution of academic administrative personnel in order to provide the more qualified academic service.

WHAT DRIVES STUDENTS’ SATISFACTION WITH E-LEARNING AMID COVID-19 PANDEMIC?

2021 ◽  
Vol 1 (1) ◽  
pp. 1-9
Author(s):  
Fachrudin Fiqri Affandy ◽  
Ira Eka Pratiwi
Keyword(s):  
Online Learning ◽  
Data Analysis ◽  
Linear Regression ◽  
Multiple Linear Regression ◽  
Student Satisfaction ◽  
Learning Process ◽  
Quantitative Methods ◽  
Validity And Reliability ◽  
E Learning ◽  
Students Satisfaction

This study aims to analyze the students’ satisfaction in the Faculty of Economics and Islamic Business, State Islamic Institute (IAIN) Fattahul Muluk Papua with the online learning process during the COVID-19 pandemic. It is necessary to have an evaluation of the online learning carried out during the COVID-19 pandemic so that the process can be measured and the learning quality may be improved. This study uses five Servqual dimensions, namely Tangible, Reliability, Responsiveness, Assurance, and Empathy to measure student satisfaction with the online learning process during the COVID-19 pandemic. This study uses quantitative methods with data analysis using multiple linear regression. Data were collected from 143 students of the Faculty of Economics and Islamic Business IAIN Fattahul Muluk Papua using a questionnaire that had been tested for validity and reliability. The results of this study indicate that the tangible variable and empathy variable has a significant effect on student satisfaction, while the Reliability, Responsiveness, and Assurance variables do not significantly influence students’ satisfaction with online learning during the COVID-19 pandemic.

scholarly journals The Students’ Satisfaction of Online Learning Services

2021 ◽  
Vol 6 (1) ◽  
pp. 1-15
Author(s):  
Sofyan Rofi ◽  
Bahar Agus Setiawan ◽  
Tri Endang Jatmikowati
Keyword(s):  
Online Learning ◽  
Educational Institutions ◽  
Learning Tools ◽  
Contributing Factors ◽  
Descriptive Data ◽  
Five Dimensions ◽  
Level Of Satisfaction ◽  
Quantitative Descriptive ◽  
Students Satisfaction ◽  
Research Type

The online learning era found significant momentum when the coronavirus was spreading globally. Innovation, creativity and online learning tools increased significantly and rapidly. All levels of education, from early childhood to university, were racing to provide online learning. This context made the satisfaction dimension of necessity that must be realized by schools/educational institutions. Measurement of satisfaction in learning services was related to five dimensions including reliability, responsiveness, assurance, empathy and tangible. This study aimed to look at the level of satisfaction and the factors that contribute to satisfaction of online learning during the covid-19 pandemic. This study used a qualitative approach with a survey research type based on quantitative descriptive data analysis. The results showed that the average level of satisfaction reached 75%. While, the contributing factors were methods and strategies, and also the discipline and feedback attitudes of the teachers.

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