scholarly journals Meningkatkan Benefits melalui Kepuasan Pengguna berdasarkan Kualitas Sistem Informasi Akademik

2021 ◽  
Vol 12 (3) ◽  
pp. 313-322
Author(s):  
Muhammad Haris Fadhillah

The purpose of this research is to determine the influence of academic information system to benefits through user satisfaction of academic information system in Institut Manajemen Koperasi Indonesia. The research method used is a quantitative method with descriptive approach and verification approach. The sample of this research is 184 students who used academic information system. The measuring instrument used in this research is questionaire with 21 statement items. Data analysis techique using path analysis using software IBM SPS 22.0. Based on the results, (1) user satisfaction is influenced by quality of academic information system, (2) benefits is influenced by user satisfaction, and (3) benefits is influenced by quality of academic information system through user satisfaction.

2018 ◽  
Vol 9 (2) ◽  
Author(s):  
Dafid Dafid

<p class="SammaryHeader" align="center"><strong><em>Abstract</em></strong></p><p><em> </em><em>Academic Information System is an online and interactive learning information system owned by universities. Its function is very important to support the academic activities and to improve the quality of teaching and learning. Excelllent educational services which good quality and easy to use can be reached by improving the quality of the learning web. In an effort to optimize the contribution of information technology and ensure the web services that have been provided are appropriate, it is necessary to know the level of service provided to improve quality. This research was conducted using the IPA method (Importance-Performance Analysis) which is used to measure the level of user satisfaction with the services provided and using the WebQual method to measure the quality of the learning web used. Data collection is done by conducting a questionnaire on STMIK XYZ Palembang students by giving 2 questions. Measurements are made by comparing the value between performance and importance of the assessment variable. The results showed that the quality of the SIA Simponi STMIK XYZ had not met the expectations of the users, so it was necessary for the manager to improve the services provided for all dimensions, namely usability (U), information quality (I), interaction quality (A) especially for variables which is included in  fourth quadrant.</em></p><p><strong><em>Keyword : </em></strong><em>Academic Information System, WebQual, Importance-Performance Analysis</em></p><p class="SammaryHeader" align="center"><strong><em>Abstrak</em></strong></p><p><em>Sistem Informasi Akademik merupakan sistem informasi pembelajaran online dan interaktif yang dimiliki oleh perguruan tinggi. Fungsinya sangat penting untuk mendukung kelancaran kegiatan akademik maupun peningkatan kualitas belajar mengajar. Layanan  pendidikan yang berkualitas secara fungsionalitas maupun yang mudah dalam penggunaan dapat dilakukan melalui perbaikan dan peningkatan kualitas web pembelajaran. Dalam usaha mengoptimalkan kontribusi teknologi informasi dan memastikan layanan web yang telah diberikan telah sesuai maka perlu diketahui tingkat layanan yang diberikan guna peningkatan kualitas. Penelitian ini dilakukan dengan menggunakan metode IPA (Importance-Performance Analysis) yang digunakan untuk mengukur tingkat kepuasan pengguna atas layanan yang diberikan serta menggunakan metode WebQual untuk mengukur kualitas dari web pembelajaran yang digunakan. Pengumpulan data dilakukan dengan melakukan kuesioner terhadap mahasiswa STMIK XYZ Palembang dengan memberikan 2bentuk pertanyaan. Pengukuran dilakukan dengan membandingkan nilai antara performance dengan importance dari variabel penilaian. Hasil penelitian menunjukkan bahwa </em><em>kualitas SIA Simponi STMIK XYZ belum memenuhi harapan dari pengguna sehingga perlu upaya dari pihak pengelola untuk memperbaiki layanan yang diberikan untuk semua dimensi yang ada yaitu </em><em>usability(U), information quality(I), interaction quality(A) terutama untuk variabel-vararibel yang termasuk dalam kuadran empat</em></p><strong><em>Kata kunci : </em></strong><em>Sistem Informasi Akademik, WebQual, Importance-Performance Analysis</em>


2020 ◽  
Vol 2 (3) ◽  
pp. 145-150
Author(s):  
Yuyun Yuningsih ◽  
Ari Puspita ◽  
Dahlia Dahlia

The research to measure customer satisfaction with the use of a product or service sold on online shopping sites that can meet their needs as expected. The research method used in this study is a survey method, the authors distribute questionnaires to men or women aged 17-40 years who have already or frequently shop online through the website www.qoo10.co.id. This research uses Delone and McLean models and is assisted with AMOS (Analysis of Moment Structure) software. Delone and McLean models can facilitate researchers in determining the variables that affect measuring website user satisfaction. the results of this study are in the form of a chart that concludes that the quality of the information system influences user satisfaction. The quality of the system affects the user, user satisfaction affects the user, and usage influences the benefits of the web www.Qoo10.co.id with the value of Chi-Square 7.015 and a Probability value of 0.83.


Author(s):  
Annisa Putri Rahayu ◽  
Heribertus Budi Santoso ◽  
Sri Rahayuningsih

The student academic information system plays an important role in providing information to students in the form of electronic services. At the Kadiri University The academic information system is still young and not separated from the problem, therefore it is necessary to identify the attributes of the Apasajakah which is assessed still need to be addressed and improved quality of service. Therefore, this research aims to determine the level of user satisfaction as well as attribute E-Servqual Apasajakah whose satisfaction value is low. The E-Servqual dimension is used to identify the attributes that are later examined and asked by respondents. Where the respondents studied were students of semester 4 and 6 of the Kadiri University for 96 students, the number of respondents gained from calculations using Slovin's approach. The result of the distribution of the questionnaire will be in the reliability and validity test, which will then be processed by the method of IPA (Importance Performance Matrix). The results of the research of the number of questionnaire 96 respondents obtained the results of 55 male students and 41 female students, and the 6th semester students with the number of students of 60 students and other 39 students of semester 4 are a number of 36 students. The results of research analysis showed that the satisfaction of SIAKAD users is still low because the average perception (3.13) is less than the average expectation (3.59). Furthermore, the attribute that occupies the Iquadrant is analyzed using the IPA method is the dimensions of fulfilment, responsiveness, reliability, efficiency, and compentation.Keyword : E-Servqual dimension, Important Performance Matrix method, Academic information System Sistem Informasi Akademik Mahasiswa mempunyai peranan penting dalam menyediakan informasi kepada mahasiswa dalam bentuk layanan elektronik. Di Universitas Kadiri Sistem Informasi Akademik nya masih tergolong muda dan tak lepas dari permasalahan, oleh karenanya perlu diidentifikasi atribut-atribut apasajakah yang dinilai masih perlu dibenahi dan ditingkatkan lagi kualitas pelayanannya. Maka dari itu penelitian ini bertujuan guna mengetahui tingkat kepuasan pengguna serta atribut E-Servqual apasajakah yang nilai kepuasannya rendah. Dimensi E-Servqual digunakan untuk mengetahui atribut-atribut yang nantinya akan diteliti dan ditanyakan kepada responden. Dimana responden yang diteliti ialah mahasiswa semester 4 dan 6 Universitas Kadiri sejumlah 96 mahasiswa, jumlah responden didapat dari perhitungan menggunakan pendekatan Slovin. Hasil dari penyebaran kuisioner akan di uji reliabilitas dan validitas, yang selanjutnya akan diolah dengan metode IPA (Importance Performance Matrix). Hasil penelitian dari jumlah kuisioner 96 responden didapatkan hasil 55 mahasiswa laki-laki dan 41 mahasiswa perempuan, dan mahasiswa semester 6 yaitu dengan jumlah mahasiswa 60 mahasiswa dan 39 lainnya mahasiswa semester 4 yaitu sejumlah 36 mahasiswa. Hasil analisa penelitian menunjukkan bahwa kepuasan pengguna SIAKAD masih rendah dikarenakan rata-rata persepsi (3,13) lebih kecil dibandingkan dengan rata-rata ekspektasi (3,59). Selanjutnya atribut yang menempati kuadran I setalah dianalisis menggunakan metode IPA ialah dimensi fulfilment, responsiveness, reliability, efficiency, dan compentation. Kata Kunci : Dimensi E-Servqual, metode Important Performance Matrix, Sistem Informasi Akademik


2020 ◽  
Vol 2 (1) ◽  
pp. 38-44
Author(s):  
Muhamad Akbar ◽  
Miffah Fauziah

This study aims to determine the context of the Implementation of the Retail Pro International System at the Department of Merchandiser through (1) quality of the system, (2) quality of information, (3) quality of service, (4) quality of use, (5) user satisfaction, (6) usefulness, and are there any obstacles in the process of implementing the Pro Retail System in the Merchandiser Department. In this study the sample consisted of 6 informants, The informants consisted of 2 merchandisers, IT special retail pro, project management manager and pro retail vendors. This research uses triangulation method in qualitative writing. The author uses data analysis techniques of the Miles and Huberman model in which there are three activists in data analysis namely data reduction, data display, and conclusion drawing / verification. And on the conceptual model the writer uses DeLone and McLean Model.On service quality, information quality, service quality in implementing the Retail Pro System at the Merchandiser Department has not gone well because there are still some obstacles. For the intention of use, satisfaction of use, and usefulness is quite good in Implementing the Retail Pro System at the Merchandiser Department.


2021 ◽  
Vol 8 (3) ◽  
pp. 311
Author(s):  
Herlina Herlina

This study aims to: 1) analyze the quality of service to students who live in the dormitory of SMAN 3 Kayuagung, and 2) describe the supporting factors and barriers to service for students. This research method uses descriptive quantitative method. The sample of this study amounted to 234 students of class X, XI, and XII. Data collection techniques were carried out through questionnaires, interviews, and observations. While the data analysis technique of this research uses the Importance-Performance Analysis (IPA) method. The results of this study found that six indicators whose performance should be improved by the guardian of the SMAN 3 Kayuagung dormitory, including the condition of a satisfactory and comfortable bedroom, the guardian of the dormitory is given rewards to students who have good jobs, students who lose their belongings must be assisted immediately. The kitchen must prepare the dish on time, the students get security guarantees, and good relationships are established by providing services in the dormitory for students. The dormitory guardian can create a home situation for students to face what they have. To provide criminal sanctions for perpetrators, teachers must involve themselves as parenting teachers by helping the guardian of the dormitory.


2020 ◽  
Vol 7 (2) ◽  
pp. 119
Author(s):  
Lukman Affandhy ◽  
Muchamad Luthfi ◽  
Dian Ratnawati ◽  
Frediansyah Firdaus

ABSTRAK  Penelitian bertujuan untuk mengetahui pengaruh pemberian bubuk daun Moringa oleifera (MO) terhadap kuantitas dan kualitas semen sapi peranakan ongole (PO). Metode penelitian menggunakan percobaan lapang dengan rancangan acak lengkap dengan tiga perlakuan pemberian MO sebesar 0 kg/ekor/hari (P1); 0,05 kg/ekor/hari (P2) dan 0,1 kg/ekor/hari (P3). Analsis data menggunakan one way analysis of variance. Masing-masing perlakuan terdiri atas empat ekor dengan tiga periode pengamatan sebagai ulangan, yaitu periode pertama dan ketiga tanpa MO, dan periode kedua diberikan MO pada P2 dan P3. Hasil penelitian menunjukan bahwa volume dan pH semen perlakuan P1, P2 dan P3 tidak berbeda semua periode pengamatan. Motilitas massa spermatozoa P2 dan P3 periode kedua dan ketiga menunjukan nilai +++ berbeda nyata (P<0,05) dibandingkan dengan P1 (++); motilitas individu  perlakuan P1 menunjukkan nilai terendah 60,56±2,94 % (P<0,05) dibandingkan P2 dan P3 pada periode kedua dan ketiga (75,50±2,29 dan 72,50±2,34%). Konsentrasi spermatozoa P2 dan P3 periode kedua dan ketiga menunjukkan rata-rata  >1.350 juta/ml berbeda nyata (P<0,05) daripada P1 (876±152juta/ml), sedangkan total spermatozoa motil menunjukkan nilai tertinggi 5.647±829 juta/ml pada P3 periode kedua.Viabilitas spermatozoa P2 dan P3 menunjukkan nilai >88-89 % beda nyata (P<0,05) daripada P1 (<84 %) pada periode kedua dan ketiga, sedangkan nilai abnormalitas spermatozoa yang terbaik adalah P2 sebesar 4,30% pada periode kedua dan P3 sebesar 5,33% pada periode ketiga. Disimpulkan pemberian bubuk daun MO dengan dosis 0,1 kg/ekor/hari dapat memperbaiki kuantitas dan kualitas semen (viabilitas dan total spermatozoa motil) sapi pejantan PO.Kata kunci:  kuantitas dan kualitas semen, Moringa oleifera, sapi pejantan ABSTRACTThe research aimed to determine the effect of Moringa oleifera (MO) leaf powder on the quantity and quality of semen of ongole crossbreed. The research method used was a field experiment with a completely randomized design with three treatments giving MO of 0 kg/head/day (P1); 0.05 kg/head/day (P2) and 0.1 kg/head/day (P3). Each treatment consisted of four heads with three periods of observation as replications, namely the first and third periods without MO, and the second period was given MO on P2 and P3. Data analysis used a one-way analysis of variance. The results showed that the volume and pH of semen treated P1, P2, and P3 didn’t different in all observation periods. The second and third period spermatozoa mass motility of P2 and P3 showed that the value of +++ was significantly different (P<0.05) compared to P1 (++); Individual motility of P1 treatment showed the lowest value 60,56±2,94 % (P<0.05) compared to P2 and P3 in the second and third periods (75,50±2,29 and 72,50±2,34%). The second and third periods of P2 and P3 spermatozoa concentrations showed an average of >1,350 million/cc significantly different (P<0.05) than P1 (876±152 million/cc), while the total motile spermatozoa showed the highest value of 5,647±829 million/cc in the second period P3. The spermatozoa viability of P2 and P3 showed values >88-89% significantly different (P<0.05) than P1 (<84%) in the second and third periods, while the best spermatozoa abnormalities were P2 at 4.30% in the second period and P3 at 5.33% in the third period. It was concluded that the giving of MO leaf powder at a dose of 0,1 kg/head/day could improve the quantity and quality of semen (viability and total motile spermatozoa) of Ongole Crossbreed bulls. Keywords: bulls, Moringa oleifera, quantity and quality of semen


2018 ◽  
Vol 52 ◽  
pp. 00037
Author(s):  
Resha Ayu Putri Belinawati ◽  
Tri Edhi Budhi Soesilo ◽  
Herdis Herdiansyah ◽  
Intan Nurul Aini

As one of the 10 most polluted rivers in the world, Citarum river pollution has become the world’s spotlight. The pollution that occurred along the Citarum River in West Java has been the concern of the local government. Pollution not only comes from a plant and household, but also from industries. In this study the authors use descriptive quantitative method, where researchers will describe and compare the existing variables to see the possibilities that arise. Variable used is the number of industries that exist and how the impact against BOD. Biochemical Oxygen Demand (BOD) is a measuring instrument that is widely used to see the quality of oxygen levels in the water. In this paper shows that there is a possibility if BOD increases if the number of industries increases.


Author(s):  
Irwan Sugiarto

This study aims to determine the impact of business planning for the development of MSMEs. The research method uses is a qualitative method with a descriptive and explorative descriptive approach. From the results of the research conducted, the results show that proper business planning and the application of a good marketing strategy have a positive impact on the sustainability of MSME activities. In addition, the quality of production that has a competitive advantage is also one of the driving factors. For the development of MSMEs, there are several obstacles faced, especially related to capital and guidance from the local government. With the development of MSMEs, it is expected to improve people's welfare, including helping the government in reducing unemployment.


Author(s):  
Sapta Sari

In  line  with  times,  television  news  center  has  been  equipped  with  a  variety  of sophisticated tools, such as the ones used in the production and editing process of the Company Bureau (PERJAN) TVRI Bengkulu. Some of the tools used were: ENG (Electronic News Gathering), a large movie camera (Sound On Film) electronic editing tools, broadcasting space, VTR space, and various other supporting tools that are used to improve the quality of broadcasting. In this research, researchers used a qualitative descriptive approach by interview, observation and documentation, followed by data analysis. The result of this research found that the process of delivering news on TVRI Bengkulu, particularly on program Bengkulu dalam Berita, has been carried out by adjusting the news delivery technique through two ways: ie the way the British were serious and formal and casual events of the United States. Both methods have been implemented in the event of this program.Keywords: editing process, news 


2018 ◽  
Vol 16 (1) ◽  
pp. 16
Author(s):  
Agoeng Koerniawan SA

The purpose of this study was to determine the role of academic information systems in improving the quality of higher education implementation in PGRI STKIP Bangkalan, and the extent to which the policies of implementing higher education before and after the use of information systems and how satisfaction is felt by students towards academic information systems at STKIP PGRI Bangkalan, named STKIP PGRI Bangkalan’s Siakad.The study was conducted by conducting a survey of users of the internet-based academic information system (Siakad STKIP PGRI Bangkalan), namely lecturers, students and employees with the method of observation and conducting in-depth interviews to obtain as much information as possible from all respondents/informants. The number of informants was 5 people consisting of the chairman of STKIP PGRI Bangkalan, Vice Chairman I, Head of BAAK and two students who had experience in their respective fields of work, knew deeply and had many roles in the process of using information systems.Based on the results of the study, it was shown that with the use of the information system/ STKIP PGRI Bangkalan’s Siakad which is one of the facilities for the smooth activities of the teaching and learning process, it proved to provide convenience, many benefits and benefits that greatly support the duties of serving lecturers, students and outsiders requiring. This is evidenced by the support of the support of lecturers and students, capacity, namely the ability of employees to process data and value, namely the benefits felt by lecturers, employees and students as well as outside parties in need.


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