scholarly journals Service Sector and Information Technologies: Development of New Opportunities

The aim of the article is to review information technology support of the functioning of the tourism services sector, identify unsolved problems and build an information system structure for modeling the infrastructure of the tourism services sector.For this purpose, an expert survey method was used to determine the current state of information technology application in the tourism services sector and characteristics of information support for modeling the tourism industry infrastructure.The article focuses on the existing software tools used in tourism, as well as unsolved problems and prospects of using information systems in the tourism business. It provides an overview of the current state of information support for the functioning of the tourism services sector. Information technologies have been structured, unsolved problems have been identified and methods of their solutions have been suggested.

2021 ◽  
Vol 5 (S4) ◽  
pp. 927-941
Author(s):  
Den Sik Kan ◽  
Volodymyr M. Vasylchuk ◽  
Leonid V. Chuprii ◽  
Igor B. Datskiv ◽  
Kateryna P. Kravets

The paper covers relevant issues, such as the current state of the tourism services sector in China, Japan, and South Korea. The significance is confirmed by the growing role of the North-East Asian countries in the world trade in services and the growing contribution of tourism to the global gross domestic product. The purpose of this study is to identify the features, problems, and prospects for the development of the tourism services sector in China, Japan, and South Korea. The paper uses methods of systematisation and typification, which made it possible to determine the specifics of the development of cultural tourism in the Far Eastern region among the current range of opinions and areas of cultural tourism research. The study uses the principles of historicism and objectivity, which allowed analysing the development and current state of tourist exchange. A cultural approach was also used to reconstruct the cultural and humanitarian population of North-East Asia through the mutual enrichment of nations and people. The systematic approach made it possible to understand the importance of humanitarian exchange between people and identified the universality of tourism.


2021 ◽  
pp. 150-165
Author(s):  
Tetiana FASOLKO ◽  
Inna CHAIKOVSKA ◽  
Petro SEMYANCHUK

Tourism is a promising and important sector of the national economy that improves and diversifies people's lives by providing them with good recreational, educational, cultural, religious, economic, educational, environmental, humanitarian, communication, holistic and health services as well as meeting the relevant needs. The article thoroughly describes the theoretical aspects and reveals the features of the functioning of tourism companies, in particular, and the tourism industry in general. Demand for a tourist product is the number of ordered services that tourists want and can pay for at a certain price level. The offer of tourist products is the number of offered tourist services that the travel agency wants and can provide. The average costs of a travel agency — is the cost of a particular type of travel service, which depends on the average and marginal productivity of investment in tourism. These arguments are intended to help practitioners take real and effective steps to improve the development of the tourism business, expand its sphere of influence, effective financial design and information support. Information technologies and software in the modern information society and knowledge economy are an important key driver of the progress of science, technology and current economic practice from the microeconomic environment to the megaeconomic level. The tourism industry must participate in this progressive trend. The versatility of information technology and software allows you to calculate, forecast and analyze demand, supply, pricing, optimal allocation of available resources, structure and dynamics of average and marginal costs, as well as average and marginal return on investment, development of financing projects and more. Information technologies and software contribute to the significant facilitation of the choice of tourist routes, modeling of various situations both for tourist companies and for tourists themselves. It is proved that financial design in the tourism business is a very important element of its development and largely depends on the level of implementation and application of information technology and software. It has been found that programming and information processing technologies allow to develop optimal financial projects with minimal errors. Thus, the dynamics of average and marginal costs, the trend of marginal and average productivity, unexpected losses are prevented, funds for the development of intellectual capital, expansion and improvement of production capacities, efficient, careful and rational use of tourist and recreational tourism are calculated with approximate real accuracy.


2021 ◽  
Vol 110 (2) ◽  
pp. 19-26
Author(s):  
I. Ksonzhyk ◽  
O. Petrova

I. Ksonzhyk, O. Petrova. Information support of enterprises of rural green tourism in Ukraine in the context of the COVID-19 pandemic. The current state has been studied and the specificity of the development of rural green tourism in Ukraine has been determined. The problems of practical application of information support by business entities working in the tourism industry have been identified. The essence and necessity of large-scale information support of the rural green tourism industry have been substantiated and its features have been investigated. The analysis of information technology used today in the field of information support for the rural green tourism industry has been carried out. The impact of the global COVID-19 pandemic on the development of the tourism industry in Ukraine has been established. Measures to extend information support in the field of rural green tourism under conditions of adaptive quarantine have been identified. The proposals for improving the level of information support for the rural green tourism industry have been summarized. Keywords: rural green tourism, enterprises, development of rural areas, information support, information technology, region, information support.


Author(s):  
Larysa Mykhaylivna Chepurda ◽  
Ganna Mykolayivna Chepurda ◽  
Igor Volodymyrovych Bezugliy

Urgency of the research. The need to improve the ter-minology of the recreation and tourism sector is due to the emergence of new forms of business organization and the emergence of innovative institutions that significantly affect the processes of socio-economic development. Target setting. There is a scientific problem with the disclosure of the content of innovation in tourism, the innova-tion policy in the recreation-tourism sector, the definition of the innovation policy components, the mechanisms for its formation and implementation. Actual scientific researches and issues analysis. The literature reflects the evolution of the concept of "innovation in tourism." There are typologies and examples of such innovations. The examples of application of the latest innova-tive technologies at the Ukrainian tourism market are ana-lyzed and presented. Uninvestigated parts of general matters defining. The accumulated theoretical material requires the synthesis and development of methodological recommendations for the formation and implementation of innovation policy in the rec-reational and tourist sector of Ukraine. There is not a single standardized definition of innovation and innovation policy in tourism in the scientific community. The research objective. To reveal the meaning of the definitions: "Innovations in tourism", "Innovation policy in the recreation-tourism sphere". To generalize existing typologies of innovations in tourism. Identify the main factors hampering the implementation of information technology in the recrea-tion-tourism sector of Ukraine. To reveal the main directions of information support of the innovation policy realization process in the recreation-tourism sphere. The statement of basic materials. The article presents the existing definitions of the terms "innovation in tourism", "innovation policy in tourism". The author's interpretation of these terms is given. The existing classification of innova-tions in tourism is generalized. Examples of such innovations are given. The most common information technologies of-fered for use in tourism are presented. These factors re-strain the effective implementation of information technology in tourism. Conclusions. The effectiveness of state innovation poli-cy can be estimated by the impact on the pace of entrepre-neurship, the level of harmonization of innovation policy in society and stimulation of scientific development.


Author(s):  
Sorinel Căpușneanu ◽  
Dan Ioan Topor ◽  
Dana Maria (Oprea) Constantin ◽  
Andreea Marin-Pantelescu

This chapter presents the evolution and perspectives of management accounting in the digital economy. The main objectives of this chapter are to present the different conceptual approaches of the digital economy and Industry 4.0, the B20 pillars and their impact on the management accounting, the role of management accounting and of the management accountant in the new economy, forecasts and solutions regarding the adaptation of the management accounting to the digital economy, and cost management of the implementation of innovative information technology. All aspects presented are based on national and international professional studies and attempt to present the current state of the themes addressed. The chapter ends with the author's conclusions regarding management accounting in the digital economy. Through the authors' contribution, the chapter offers perspectives and solutions to increase knowledge to implement information technologies and adapt accounting management to these innovative waves.


Servis plus ◽  
2016 ◽  
Vol 10 (3) ◽  
pp. 36-41
Author(s):  
Галина Карпова ◽  
Galina Karpova ◽  
Вадим Ткачев ◽  
Vadim Tkachev

Children and youth area as an independent segment of the tourism industry has a long history in many developed countries in organized form with the support of relevant organs of state and territorial government, as well as in the independent form. However, for most developing countries it is a relatively new phenomenon, which forms and mechanisms of manifestation may differ significantly from each other. The authors of the article, in accordance with the priority directions of scientific research of St. Petersburg state economic University, chose the current state and prospects of development of youth tourism in Chile as the object of their study. The article presents a brief overview of the history and transformation of tourism of the Republic of Chile, gives the attractiveness of Chile for the regional tourism market, as well as formulates key trends of the modern youth tourism: the use of modern information technologies; development and implementation of integrated programs for children and young people; the development of family tourism; promotion of scientific tourism for children and teenagers


Author(s):  
Anna Tarasova ◽  
Anna Polukhina ◽  
Avdykerim Arnaberdiyev

<p>Internet technologies create new platforms for the sale of goods and services, however, their emergence arise new issues of how to attract and retain users. Modern Internet users enjoy freedom of choice, they can easily find travel services, or skip them just by closing the browser tab. That is how Customer Relationship Management (CRM) systems were introduced to build and manage efficiently good user relationships. This article discusses the main functions of CRM, according to the classification of The Center for Research on Information Technology and Organizations (the University of California, Irvine, USA) and considers the potentials of CRM systems on the market for large and small companies.</p><p> </p><p>The objective of the paper is to research information technologies that help to attract, retain and work with clients in travel agencies, as well as technologies that open up new platforms for the sale of tourism products, namely online sales. The article also investigates the impact the Internet technologies have on various industries, in particular on the tourism industry.</p>


Author(s):  
O. Manzij ◽  
S. Andreychuk ◽  
A. Senyk

Introduction: The information society generates new forms of organization of the educational process, including the process of passing student practice. Organization and passing of practice requires both practitioners and students to take certain actions that can be accelerated and optimized with the usage of modern information and computer technologies. Recently,the considerable attention has been given to  the issue of organizing the process of student practice by both Ukrainian and foreign scholars. However, the very use of information technology in the organization of student practice data from scientists was not considered. The authors of the article focused on the study of the Internet technologies usage in the organization and practice of students of higher education institutions. The article proposes a new approach to improving the quality of information support for the organization and conducting of student practice. Purpose: Research of the problem with organizing the students' practical training in the system of professional training students at educational levels "Bachelor" and "Master"; Demonstration of the functional capabilities of the created web-based information system "Practice" as an example of the application of modern technologies for information support, analysis and optimization of organizational decision making while undergoing internship in a higher educational institution. Methods: The method of parsing analysis and the method of social modeling for analyzing problem issues in the organization of the  student's practice process and the creation of an appropriate IT project has been applied. Results: A variant of innovative solution and optimization of information provision of the process of organizing various types of student practice with the use of modern information technologies is offered - web-oriented information system. The functionality of the created web-based information system "Practice" has been prepared, tested and described. Web-IP Practice is developed as a web application, the server part of which is implemented on the basis of the AMP software package, which includes: Apache, MySQL, PHP. The components of this complex are distributed with free licenses, thus, the Web IP Practice can function without the usage of expensive software. The modular structure of the system makes it possible to set up access, registration and authentication and manage user data, manage events and generate reporting documents for organization and practice. The proposed web-IP Practice provides opportunities for the following tasks: - informing students about organization and passing of practice; - preparation of documentation package on organization and passing of practice; - management and control of the process of passing the practice; - formation of reporting materials. Conclusion: Application of information technology in the organization of student practice is effective and provides the ability of  automatically formation and control the database, manage and control the process of organizing practices using web technologies. Monitoring the practice of remote access provides cost savings and time optimization. Elaboration of all worksheets (journal of practice) in electronic form and by sharing allows to supervise and effectively organize the close cooperation of the leader and the student during the practice.


2017 ◽  
Vol 16 (6) ◽  
pp. 466-474
Author(s):  
V. P. Grakhov ◽  
Yu. G. Kislyakova ◽  
U. F. Simakova ◽  
D. A. Mushakov

The paper considers application and development of information technologies while carrying out project management in construction. Organizational and technological support of works throughout its life cycle exerts an influence on quality and efficiency of successful implementation of the construction project. In order to achieve the project goal it is necessary perfectly to organize and plan works, distribute roles and responsibilities of the project participants, regulate composition and content of the project documentation. While analyzing technical and economic indices of construction organization activity and management systems operating in these organizations, conclusion has been made that market experience in functioning of operational management systems has not been adequately applied in practice of domestic construction organizations. Thus, introduction of integrated management systems for quality, costs, time parameters pertaining to project construction, their resource support will contribute to improvement of economic situation of construction organizations. The solution consists in application of up-to-date information technologies, maximum implementation of computer systems and programs in the sphere of production, creation of application software. It has been shown that it is necessary to develop a software model that provides a possibility comprehensively to apply information technology tools for monitoring progress of construction and installation works, systematization of information technology application that allow to control key parameters of construction and installation works, improvement of system for providing actual information in project implementation process. An example of complex application of software products Primavera P6 Professional R8.3.2 and ArchiCAD 17.0.0 is given in the paper.


Author(s):  
Kamil Yağcı ◽  
Süreyya Akçay ◽  
Mahmut Efendi ◽  
Hande Mutlu Öztürk

With the increase in information technology use, problems related to the security of these technologies have become significant. Businesses are required to acquire information, use information technologies, and rely on the information they collected to continue their presence. The requirement of information technology use and related security problems cannot be ignored by both individuals and businesses. One of the industries with large data pools is the tourism industry. Thus, the protection of personal or corporate information is a process that should be managed especially for businesses. In order for this management process to be successful, it is necessary for the corporations to have security policies that are supported by the senior management, possible to implement and understand, and accepted at all corporate levels. Thus, the present study aimed to explain the significance of information security, especially the security of the information in the tourism industry, which is as an important part of the service industry.


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