scholarly journals Pengaruh Leadership Dan Emotional Intelligence Terhadap Kinerja Pegawai Negeri Sipil (PNS)

2020 ◽  
Vol 3 (1) ◽  
pp. 26-33
Author(s):  
Muhammad Nurullah ◽  
Nova Mardiana ◽  
Ayi Ahadiat ◽  
Muhammad Iqbal Fasa

Abstract - High employee performance is important in achieving organizational goals, especially in the world of public services that can be focused again is at the Regional General Hospital (RSUD) General Ahmad Yani Metro whose employee performance of which most (76.8%) are civil servant (PNS) is in the spotlight, because based on the results of the 2017 annual report and news coverage related to service to patients, General Ahmad Yani Metro Hospital received complaints from patients and visitors. This research itself aims to determine the effect of leadership and emotional intelligence on the performance of PNS General Ahmad Yani Metro Public Hospital. Processing research data obtained from 215 civil servants (PNS) in General Ahmad Yani Metro Hospital with data analysis techniques using multiple linear regression methods and the research instrument is a questionnaire. The results support all proposed hypotheses: Leadership has a positive effect on the performance of civil servants in General Ahmad Yani Metro Hospital, Emotional Intelligence has a positive effect on the Performance of Civil Servants in General Ahmad Yani Metro Hospital, and Emotional Leadership and Intelligence together positively influences the performance of Civil Servants in General Ahmad Yani Metro Hospital Keywords: Leadership, Emotional Intelligence, Employee Performance Abstrak - Kinerja pegawai yang tinggi adalah hal yang penting dalam pencapaian tujuan organisasi, terutama dalam dunia layanan publik yang dapat difokuskan lagi adalah di Rumah Sakit Umum Daerah (RSUD) Jenderal Ahmad Yani Metro yang kinerja pegawainya yang mana sebagian besar (76,8%) adalah pegawai negeri sipil (PNS) menjadi sorotan, karena berdasarkan hasil laporan tahunan 2017 dan pemberitaan media masa terkait dengan pelayanan pada pasien,  RSUD Jenderal Ahmad Yani Metro mendapatkan komplain dari pasien dan pengunjungnya. Penelitian ini sendiri bertujuan untuk mengetahui pengaruh kepemimpinan dan kecerdasan emosional terhadap kinerja PNS  RSUD Jendral Ahmad Yani Metro. Pengolahan data penelitian diperoleh dari 215 pegawai negeri sipil (PNS) di RSUD Jenderal Ahmad Yani Metro dengan teknik analisis data menggunakan metode regresi linier berganda dan instrumen penelitiannya adalah dengan kuesioner. Hasil penelitian mendukung semua hipotesis yang diajukan yaitu Kepemimpinan berpengaruh positif pada Kinerja PNS di RSUD Jendral Ahmad Yani Metro, Kecerdasan Emosional berpengaruh positif pada Kinerja PNS di RSUD Jenderal Ahmad Yani Metro, serta Kepemimpinan dan Kecerdasan Emosional secara bersama-sama berpengaruh positif pada Kinerja PNS di RSUD Jenderal Ahmad Yani Metro.   Kata Kunci: Kepemimpinan, Kecerdasan Emosional, Kinerja Pegawai

2018 ◽  
Vol 9 (03) ◽  
pp. 20553-20562
Author(s):  
Putu Ayu Diah Juliarti ◽  
Anak Agung Putu Agung ◽  
I Nengah Sudja

An employee who has a high performance and better able to support the achievement of the goals and objectives set by the company. Employees can work well if you have a high performance that can produce good work anyway. With the high- performance that employees, is expected to achieve organizational goals. This study examines the effect of compensation and work environment on employee performance with job satisfaction to be intervening variable. Data on compensation, work environment, job satisfaction, and employee performance obtained through observation, record keeping and questioner with respondents. The data obtained are then analyzed using Partial Least Squares (PLS). Statistical tests results showed  (1) the compensation proved significant positive effect on job satisfaction the path coefficient of 0.434 and T-Stats for 4.880, (2) work environment proved to be a significant positive effect on job satisfaction the path coefficient of 0.434 and T-Stats for 4.074, (3) job satisfaction proved to be a significant positive effect on employee performance the path coefficient of 0.264 and T-Stats for 2.458, (4) compensation proved positive and significant effect employee performance the path coefficient of 0.242 and T-Stats for 2.912, (5) work environment proved positive and significant effect employee performance the path coefficient of 0.378 and T-Stats for 3.343. Based on test results obtained statistical results of all variables positive and signicant impact.


2017 ◽  
Vol 1 (1) ◽  
pp. 33-37
Author(s):  
Shofia Amin ◽  
Nany Mawaddah

The main purpose of this study is to examine the effect of emotional quotient on work performance, and the effect of spiritual quotient on work performance at BPMPPT of Jambi City. Using 68 employees as respondent, the data were collected by distributing questionnaire and analyzed by using partial least squares path modeling (PLS-SEM). The results of the analysis show that overall emotional intelligence and spiritual intelligence employee BPMPPT Jambi city is at a high level of quotient. While employee performance BPMPPT Jambi city is at a level of performance was enough. The statistical analysis shows that partially and simultantly emotional quotient and spiritual quotient has significant and positive effect on employee performance. Keywords: Emotional Quotient, Spiritual Quotient, Performance


2021 ◽  
Vol 11 (3) ◽  
pp. 76
Author(s):  
Suganthi Supramaniam ◽  
Kuppusamy Singaravelloo

Organisations have shifted from traditional beliefs to the incorporation of agile methods for attaining high levels of performance through its established goals and objectives. Emotional intelligence (EI) is envisaged to contribute to the achievement of higher levels of performance. With the current global economic crisis and the pandemic situation, it has become very critical to achieve higher levels of performance with limited resources. Countries confront challenges by way of attaining a higher level of emotional maturity and realisation in order to sail through the current economic storm. The Administrative and Diplomatic Officers (ADOs) are seen to shoulder a heavy responsibility in materialising this shift. This study analyses the impact of EI on organisational performance (OP) in the Malaysian public sector. A survey instrumentation was distributed to 700 ADOs based in Putrajaya, within five selected ministries, obtaining 375 valid responses. The results attained, analysed using the SMART-PLS method, affirm the significant positive effect of EI on OP, suggesting the need for an increase in the EI of civil servants by including EI indicators and measures in the areas of recruitment, learning and development, workforce planning, succession planning, and organisational development. EI should actively be adopted to increase awareness and maturity, which would thus enable civil servants to embrace the current challenging agile environment.


TRIKONOMIKA ◽  
2021 ◽  
Vol 20 (2) ◽  
pp. 105-111
Author(s):  
Atty Tri Juniarti ◽  
Bayu Indra Setia ◽  
Irwanti Irwanti

This research begins with the discovery of problems in employee performance. The problem in this study is the low performance of employees, which is indicated by low human intelligence and competence. This study aims to analyze how the influence of human intelligence on employee performance is mediated by competence. With a sample of 90 people, using path analysis data analysis techniques (Path Analysis), the results show that emotional intelligence has a positive and significant effect on competence by 32.95%. Also, emotional intelligence has a positive and significant effect on performance mediated by competence of 15.88%. Then, intellectual intelligence has a positive and significant effect on competence by 22.49%, while intellectual intelligence has a positive and significant effect on performance mediated by competence by 12.77%. Furthermore, spiritual intelligence has a positive and significant effect on competence by 7.31%, and spiritual intelligence has a positive and significant effect on performance mediated by competence by 2.62%. Then competence has a positive and significant effect on employee performance by 73.44%.


2019 ◽  
Vol 8 (12) ◽  
pp. 7370
Author(s):  
Ni Made Sapta Resita Putri ◽  
Agoes Ganesha Rahyuda

Organizational goals can be achieved with the company's HR performance. Poor performance will have an impact on the company's image and certainly slow down the process in achieving organizational goals. This study was conducted to determine the effect of workload and work environment on employee performance and the role of work stress as mediating variables. This study took 42 employees as respondents using a questionnaire, with a saturated sampling method. Path analysis was used. The results of the study indicate that workload has a negative effect on employee performance. Work environment has a positive effect on employee performance. Job stress has a negative influence on employee performance. This study also found that work stress mediates the effect of workload and work environment on employee performance. Based on the results of this study, it is expected that further research is able to examine the performance of employees with respondents and more complex research locations. The results of this study are also expected to be used as a reference and consideration for companies in decision making related to employee performance. Keywords: employee performance , workload, work environment ,  work stress  


2020 ◽  
Vol 10 (3) ◽  
pp. 123-129
Author(s):  
Prayekti Prayekti ◽  
◽  
Godrikus Patas

Performance as the results of work functions or activities of a person or group in an organization within a certain period of time at KSP Credit Union Dharma Prima Kita. This study aims to partially determine the effect of work motivation, work environment and work discipline on employee performance. The subjects of this study were employees of KSP Credit Union Dharma Prima Kita, with a total of 70 respondents. This study uses a quantitative approach with multiple linear regression data analysis techniques and uses the SPSS for windows 25 computer program. The results of this study indicate that work motivation has a positive and significant effect on employee performance, the work environment has a positive and significant effect on employee performance, work discipline has a positive effect. and significant on employee performance and simultaneously work motivation, work environment and work discipline have a positive and significant effect on employee performance.


2020 ◽  
Author(s):  
Josi Farmiati ◽  
Zahriatul Aini ◽  
rahmat arfan ◽  
Hamdani ◽  
Dahlia

Human resource (HR), in governmental organization which is familiar with civil servants, are expected to be able to explode their energy, thoughts, talents, and creativity to achieve organizational goals. Employee work results are the results of quality and quantity of work achieved by an employee in carrying out the duty in accordance with the responsibilities given. To assess the quality of human resources, it can be measured by employee performance. Various problems found in the field showed that the factors such work motivation, discipline, work environment, education and training (DIKLAT) of BAPEDAL Aceh Province employees need to be further improved so that overall employee performance becomes better, therefore further function and the duty of BAPEDAL can be carried out based on the objectives expected by the agency. This research was conducted for the Influence of Motivation, Discipline, Work Environment, Education and workshop towards the Performance of Civil Servants of the Environmental Impact Management Agency (Bapedal) of Aceh Province. The results of the study provedthat simultaneously work motivation, work discipline, work environment and training significantly influence Beta Y (civil servants’performance)


2017 ◽  
Vol 10 (2) ◽  
pp. 156
Author(s):  
Dicky Adhinurwanto ◽  
Indarto Indarto

<p>Faktual problem yang saat ini sedang dihadapi oleh PNS adalah sorotan negatif akibat kemerosotan mental dan moral yang ditunjukkan dalam melaksanakan tugas pelayanan, mengemukanya praktek KKN (Kolusi, Korupsi dan Nepotisme), menguaknya issue amoral yang telah melibatkan penyelenggara negara, juga terungkap perilaku kekerasan dalam rumah tangga yang dilakukan oleh anggota PNS adalah fakta yang tidak dapat dipungkiri. Mengacu pada temuan faktual problem yang ada maka masalah penelitian yang dirumuskan adalah “Bagaimana meningkatkan sikap etis dan kinerja PNS di lingkungan kantor Setda Provinsi Jawa Tengah?”.</p><p>Dengan menggunakan data yang diperoleh melalui kuesioner yang disebarkan kepada responden pegawai Biro Umum di Kantor Setda Provinsi Jawa Tengah, penelitian ini menguji pengaruh kecerdasan emosional, kecerdasan intelektual, dan kecerdasan spiritual terhadap sikap etis dan kinerja. Pengujian pengaruh antar variabel dilakukan dengan menggunakan Uji Regresi Berganda.</p><p>Hasil pengujian regresi berganda menunjukkan bahwa kecerdasan emosional, kecerdasan intelektual, dan kecerdasan spiritual terbukti berpengaruh positif signifikan terhadap sikap etis. Hasil penelitian ini juga menunjukkan bahwa kecerdasan emosional, kecerdasan intelektual, kecerdasan spiritual serta sikap etis terbukti memiliki pengaruh signifikan terhadap kinerja pegawai.</p><p> </p><p><em>Factual problems currently being faced by civil servants is negative spotlight due to mental deterioration and moral demonstrated in carrying out the ministry, collusion, corruption and nepotism, to reveal issue amoral that has involved state officials, also revealed violent behavior in the home the stairs were made by members of civil servants is a fact that can not be denied. Referring to the factual findings of the problems formulated the research problem is "How to improve ethical attitudes and performance of civil servants in the Central Java Provincial Secretariat office?".</em></p><p><em>By using the data obtained through a questionnaire distributed to respondents employee in the Office of General Bureau Secretariat of Central Java province, this study examines the effect of emotional intelligence, intellectual, and spiritual intelligence of the ethical attitude and performance. Testing the influence between variables is done by using multiple regression test.</em></p><p><em>The test results of multiple regression showed that emotional intelligence, intellectual, and spiritual intelligence proved significant positive effect on the ethical attitudes. The results also indicate that emotional intelligence, intellectual, spiritual intelligence and ethical attitude shown to have a significant influence on employee performance.</em></p>


2017 ◽  
Vol 6 (1) ◽  
Author(s):  
Zinnurain Zinnurain ◽  
Thatok Asmony ◽  
Hermanto Hermanto

This study aims to determine the effect of performance benefits to the motivation and leadership, and leadership performance benefits to productivity, motivation effect on productivity, the impact on the productivity performance benefits through the mediation of motivation, as well as the influence of leadership on productivity through mediation motivation. The survey respondents are all civil servants Regency / City Lombok island numbered 97 people. But filling questionnaire answers just as much as 87 people. Data analysis techniques in this study conducted by SmartPLS 3..0. As a result, the leadership performance benefits and positive and significant impact on the motivation; allowances and leadership performance and no significant positive effect on productivity; motivation positive and significant effect on productivity; performance benefits positive and significant impact on productivity through the mediation of motivation; leadership and significant positive effect on productivity through mediation motivation.Keywords: performance benefits, leadership, motivation and productivity


2020 ◽  
Vol 11 (2) ◽  
pp. 152
Author(s):  
Sudung Simatupang ◽  
Efendi Efendi

<p class="MsoNoSpacing"><span style="font-size: 12.0pt; font-family: 'Times New Roman',serif; mso-ansi-language: EN;" lang="EN">Form of service to the public. is the main task of the citizens of all citizens, because the form of service can be done well, good performance is also needed. Factors that influence performance Then, emotional intelligence can be agreed to control the individual within yourself. </span><span style="font-family: 'Times New Roman', serif; font-size: 12pt;">The results found that the variable does not require emotional intelligence and the variable called normal distribution with the provisions of the two-way test value&gt; Sig 0.05, which means all variables are normally distributed. Furthermore, the results of the calculation of the path of positive calculation results with a value of Y = 9.885 + 0.805, which means the influence of emotional intelligence increases positive effect on employee performance, as well as the results of tests to answer the hypothesis (t test) shows the tcount data with a value of 10.898 for the variable emotional intelligence&gt; with the results of ttable degree of trust received 1.99773 and the significance level of 0.000 &lt;0.05, the conclusion of this study received an answer from the hypothesis</span></p><pre id="tw-target-text" class="tw-data-text tw-text-large XcVN5d tw-ta" style="unicode-bidi: isolate; font-size: 28px; line-height: 36px; background-color: #f8f9fa; border: none; padding: 2px 0.14em 2px 0px; position: relative; margin: -2px 0px; resize: none; font-family: inherit; overflow: hidden; width: 277px; white-space: pre-wrap; overflow-wrap: break-word; color: #222222;" dir="ltr" data-placeholder="Terjemahan"> </pre>


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